Ford Freestar Complaints
2,533 consumer complaints on file.
- #10467250July 24, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT WAS ABLE TO SEE THAT THE ENGINE AND TACHOMETER CONTINUED RUNNING HOWEVER THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS REPAIRED BY REPLACING THE TORQUE CONVERTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CURRENT AND FAILURE MILEAGE WAS 84,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10467003July 23, 2012SEATS
WHEN ATTEMPTING TO REATTACH THE THIRD-ROW SEAT FROM THE FLAT POSITION, THE DRIVER'S SIDE LATCH ON THIRD-ROW SEAT POPPED OFF - THE PART WAS RUSTED AT THE ATTACHMENT POINT ON THE INTERIOR AND IT FELL ONTO THE GROUND THROUGH A HOLE ABOVE THE REAR LEFT TIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10467084July 23, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION OVERHEATED WHILE DRIVING 60 MPH. THE FAILURE OCCURRED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE TORQUE CONVERTER WAS NOT SUPPLYING FLUID TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 201,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10468541July 23, 2012POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
DRIVING AT HIGHWAY SPEEDS IN TRAFFIC WITH THREE CHILDREN IN THE CAR, WHEN THE TORQUE CONVERTER/TRANSMISSION FAILED WITH NO WARNING OR INDICATION OF PREVIOUS PROBLEM. VEHICLE WOULD NOT RESPOND TO ACCELERATOR. FORTUNATELY,WAS ABLE TO COAST OFF EXIT RAMP SAFELY. WOULD NOT GO FORWARD OR BACKWARD. 300 MILES FROM HOME. TOWING, CAR RENTAL AND REPAIRS. DEALER SAID RECALL NOT APPLIED TO THIS YEAR BUT SAME PROBLEMS AS PREVIOUS YEARS. FORD SHOULD FIX THIS BEFORE SOMEONE IS KILLED. THEY ARE AWARE OF THE SITUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466884July 21, 2012ENGINE, VEHICLE SPEED CONTROL
VEHICLE LUNGES FORWARD AND TACHOMETER SHOWS MOMENTARY ENGINE RPMS UP TO 2500 CAUSING VEHICLE TO SURGE. USING THE BRAKE PEDAL TO CONTROL THE UNEXPECTED MOTION STALLS OUT THE ENGINE WHICH WHEN RESTARTED CAN ONLY DRIVE AT VERY REDUCED SPEED. FORD DEALERSHIP REPLACED THROTTLE BODY AND REPROGRAMMED SENSOR FOR MORE TOLERANCE AS PER NEW FORD SPECS. SERVICE ADVISOR ATTRIBUTED THE BAD THROTTLE BODY TO LOW QUALITY GASOLINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466698July 20, 2012VEHICLE SPEED CONTROL, POWER TRAIN
THE CAR LOST POWER AS I WAS TRYING TO DRIVE IT. IT TOOK SEVERAL SECONDS TO GO FROM 0 TO 20MPH. THIS IS EVERY DAY. ONCE IT GETS TO 20MPH THE CAR DRIVES NORMALLY. ALSO SOMETIMES THE CAR WONT MOVE WHEN PUT IN DRIVE OR REVERSE. I HAVE TO PUT IT BACK IN PARK, AND THEN IN DRIVE OR REVERSE FOR IT TO MOVE. ALSO, WHEN I STOP AT A STOP SIGN OR A RED LIGHT, THE CAR DRIVES VERY SLOW UNTIL IT REACHES 20MPH. MY CAR IS ON RECALL BUT I WAS TOLD BY FORD THAT THE PART IS NOT YET IN STOCK. I HAVE BEEN WAITING AND HAVING PROBLEMS AND SPENDING MONEY ON THIS CAR SINCE I PURCHASED IT. I'VE BEEN WAITING MORE THAN 8 MONTHS FOR THE PART FROM FORD. THEY SAY THE CAR IS NOT DANGEROUS TO DRIVE. I DISAGREE BUT I NEED MY CAR FOR WORK. I FEEL THAT THEY SHOULD GIVE ME A REPLACEMENT. I AM STILL MAKING PAYMENTS. *TR UPDATED 08-09-12 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. IT HAS BEEN TRADED IN. UPDATED 08/09/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466577July 19, 2012POWER TRAIN
MARCH OF 2012 I RECEIVED A RECALL ON MY VAN. I CONTACTED FORD AND WAS TOLD THAT THE PARTS(TORQUE CONVERTER) WERE NOT AVAILABLE AND I WOULD RECEIVE A SECOND LETTER WHEN THEY DO. IT IS NOW NEAR THE END OF JULY AND AFTER SEVERAL PHONE CALLS TO FORD I AS OF YET HAVE NOT RECEIVED ANY INFORMATION ON GETTING THIS FIXED. A FRIEND ALSO HAS A FREESTAR AND HAS ALREADY RECEIVED HER LETTER AND HAS APPOINTMENT TO GET HER'S FIXED AND HAS NO PROBLEMS WITH HER VAN. MINE HAS ALREADY BEEN DIAGNOSED BY AN ASE CERTIFIED MECHANIC THAT THE TORQUE CONVERTER IS GOING AND IS A DANGER TO DRIVE ANYWHERE BUT IN TOWN (5 MILE LONG ISLAND WITH NO HILLS). SEEMS TO ME THAT AFTER SEVERAL PHONE CALLS,FORD WOULD PUT THOSE THAT ARE HAVING PROBLEMS WITH THEIR VEHICLES AT THE TOP OF THEIR LIST AND NOT GO IN WHATEVER ORDER THEY HAVE DEEMED FIT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466525July 18, 2012POWER TRAIN
STARTED IN FEB 2012 WITH THE TORQUE CONVERTER - THEN THE PCM WHICH LEAD TO DIFFERENT ELECTRICAL ISSUES - FROM DASH LIGHTS STAYING ON RUNNING THE BATTERY DEAD - A FORD DEALER SAID THE PCM WAS GETTING WET BECAUSE OF A MANUFACTURING ISSUE OR DESIGN FLAW - THERE FIX FROM CORPORATE FORD WAS TO REDIRECT THE WATER AWAY FROM THE PCM BY LAYING DOWN A BEAD OF CHALK ( THAT'S FORDS RAIN KIT SERVICE BULLETIN #TSB-06-14-10 ) - BUT BY THAT TIME I WAS TOLD THE PCM COULD ALREADY BE DAMAGED - HERE IT IS JULY 18 2012 MY FREESTAR IS AGAIN AT A FORD DEALERSHIP - I AM THINKING THE ONLY WAY TO RESOLVE THIS IS TO INCLUDE THE ATTORNEY GENERAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466036July 17, 2012ENGINE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT CONTINUED TO STALL. THE FAILURE OCCURRED FOUR DIFFERENT TIMES AFTER RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466283July 17, 2012POWER TRAIN
DRIVING ON FREEWAY AND SUDDENLY CAR WOULD NOT ACCELERATE! IT WAS RUSH HOUR AND I WAS TERRIFIED. MIRACULOUSLY, I WAS ABLE TO COAST TO THE SHOULDER WITHOUT MAJOR INCIDENT. AT THAT TIME, CAR WOULD NOT ENTER ANY GEARS. UPON ACCELERATION THE CAR WOULD JUST REV, BUT WOULD NOT MOVE, EVEN IN REVERSE. FORTUNATELY, I HADN'T PICKED UP MY CHILDREN FROM SCHOOL YET! I COULDN'T IMAGINE BEING STRANDED ON THE SIDE OF THE FREEWAY WITH THEM. IT WAS SCARY ENOUGH FOR ME! CAR WAS TOWED TO LOCAL FORD DEALERSHIP, WHERE IT TOOK THEM A WEEK TO REBUILD/REPLACE THE TORQUE CONVERTER. THANKFULLY, IT WAS COVERED UNDER WARRANTY, BUT IT STILL COST ME $100 DEDUCTIBLE, PLUS THE ENORMOUS INCONVENIENCE OF NOT HAVING A CAR. I HAD 3 YOUNG CHILDREN AND A FULL TIME JOB AND NO CAR FOR A WEEK. FORD REFUSED TO PROVIDE ME A RENTAL. CONSIDERING SOME OF THE OTHER HORROR STORIES, I GUESS I GOT OFF PRETTY LUCKY. TOO MANY OF THESE STORIES OUT THERE, FORD NEEDS TO RECALL!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465679July 14, 2012POWER TRAIN
THIS IS AN AMENDMENT TO COMPLAINT #10465607 FILED YESTERDAY. I WAS INFORMED TODAY BY MY DEALER, HERLONG FORD IN EDGEFIELD, SC, THAT IT IS TOTAL TRANSMISSION FAILURE. THEY STATED THAT THEY COULD NOT TELL IF THE TRANSMISSION FAILURE IS DUE TO THE RECALLED PART UNLESS THEY TEAR THE TRANSMISSION DOWN COMPLETELY. THIS TEARING DOWN WOULD BE AT MY EXPENSE ALONG WITH THE TOWING OF MY VEHICLE TO THEIR DEALERSHIP FROM NORTH AUGUSTA, SC WHERE IT STRANDED ME. THE ONLY OPTIONS I HAVE IS TEAR DOWN AND REPAIR OR TRADE. NEITHER OF THESE OPTIONS ARE GOOD FOR US. WE JUST PURCHASED MY HUSBANDS TRUCK AND WE ARE ON A TIGHT BUDGET. I GUESS WE WILL HAVE TO BE THE ONES TO TAKE THE HIT FOR SOMETHING THAT IS OBVIOUS TO ANYONE WHO HAS RESEARCHED IT THAT FORD IS AT FAULT AND SHOULD BE HELD ACCOUNTABLE. I HAVE TO HAVE MY VAN FOR WORK AND PERSONAL USE. I DO NOT HAVE ANOTHER VEHICLE TO GO TO WORK IN. FORD SHOULD BE MADE TO REPLACE THESE TRANSMISSIONS COMPLETELY AT THEIR COST. THESE VEHICLES ARE A DEATH TRAP WAITING TO HAPPEN. IT SHOULD NOT TAKE THIS LONG TO GET THE REPAIR PARTS TO THE DEALERS. IF THERE IS A CLASS ACTION LAWSUIT OUT THERE COUNT US IN!! I GUESS IT WILL TAKE SOMEONE DYING BEFORE ANYONE MAKES FORD STEP UP TO THE PLATE AND BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE VEHICLES! I WAS A LOYAL FORD OWNER BUT I AM SERIOUSLY CONSIDERING CHANGING MY PREFERENCE. FORD DO THE RIGHT THING AND HELP YOUR LOYAL CUSTOMERS OUT THAT BOUGHT YOUR VEHICLE TO TRANSPORT THEIR FAMILIES IN SINCE YOU ADVERTISED IT AS A FAMILY VAN!! NHTSA NEEDS TO DO SOMETHING AND FAST OR WE ARE GOING TO LOSE FAITH IN THE AGENCY TO PROTECT US AND OUR FAMILIES! THIS MANY POWERTRAIN AND TORQUE PROBLEMS ARE NOT A FLUKE BUT A VERY SERIOUS PROBLEM THAT NEEDS TO BE MADE RIGHT. IT'S NOT HARD TO RESEARCH THIS YEAR MAKE AND MODEL TO FIND HUNDREDS OF COMPLAINTS REGARDING THE MINIVANS SHUTTING DOWN IN THE MIDDLE OF TRAFFIC! PLEASE HELP US SOON!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465490July 13, 2012POWER TRAIN
WHILE DRIVING AT 65MPH, THE TRANSMISSION WENT OUT WITH NO PROBLEM IN THE ENGINE AND THE VEHICLE COASTED TO A STOP ON THE HIGHWAY IN FRONT OF A RED LIGHT. THE CAR WOULD NOT GO FORWARD, IT WOULD NOT REVERSE, EVEN THOUGH THE LEVER FROM THE ENGINE TO THE TRANSMISSION MOVED BACK AND FORTH FINE. THE CAR COST ME A LARGE SUM TO TOW, AND THE FORD DEALER THEN CHARGED ME $100 FOR A DIAGNOSTIC THAT WAS PERFORMED APPARENTLY WITHOUT MOVING THE CAR FROM THE PARKING SPOT WHERE THE TOW TRUCK HAD DROPPED IT OFF. THEY NOW WANT $500 TO DO A DIAGNOSTIC ON THE TRANSMISSION ITSELF, AND IF THEY DO THE WORK, THAT WILL BE INCLUDED INTO THE TOTAL. THE DEALER DID NOT MENTION ANY RECALL, AND WERE INSTEAD TRYING TO PERSUADE ME TO GET A NEW FACTORY REBUILT TRANSMISSION FOR $3500.. I FOUND OUT ABOUT THE RECALL FOR THE TORQUE CONVERTER ON A FORUM, AND THE MALFUNCTION OF THAT PIECE OF EQUIPMENT EXPLAINS EXACTLY THE SYMPTOMS MY CAR HAD. I UNDERSTAND THAT FORD IS ONLY GOING TO PAY $1450 TO REPLACE THE TORQUE CONVERTER, AND TAKE NO RESPONSIBILITY FOR THE TRANSMISSION THAT IS NOW FULL OF SHAVINGS. EVERY MECHANIC I'VE TALKED TO, SAYS ON PRINCIPAL AND FOR SAFETY REASONS, THE ENTIRE TRANSMISSION NEEDS REPLACED. FORD IS SAYING THAT JUST REPLACING THE TORQUE CONVERTER FOR $1450 WHILE LEAVING THE SHAVINGS INSIDE THE TRANSMISSION, IS ALL THAT IS NECESSARY; THE TRANSMISSION WILL FUNCTION NORMALLY EVER AFTER. WHO IS RIGHT? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465573July 13, 2012POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
HAD POWERTRAIN SYMPTOMS RELATED TO FORD TSB 06-14-10, FOR ENGINE/TRANSMISSION DRIVEABLITY. HAD VEHICLE TOWED BECAUSE I HAD NO REVERSE & FORWARD ENGAGEMENT, AND HIGH IDLE IN NEUTRAL. FORD DEALER, FIXED TRANSAXLE PER SAFETY RECALL 11S25, AND TSB 06-14-10, FOR WATER ENTERING THE PCM. DEALER RETURNED OUR VEHICLE ON JULY 10TH, EVERYTHING APPEARED OKAY. ONE JULY 11TH, THE VAN BEGAN HAVE SHIFT ISSUES, AND THEN STALL GOING DOWN THE ROAD AT 20-25MPH. IF THE PCM IS DAMAGED FROM WATER, THEN WHY DON'T THEY REQUIRE REPLACEMENT IN THE TSB. THIS IS A SERIOUS SAFETY ISSUED, ESPECIALLY AT 70MPH ON A FREEWAY. THIS TSB SHOULD BE RECONSIDERED AS A SAFETY RECALL. HOW MANY PEOPLE SHOULD BE INJURED OR KILLED DUE TO THIS CONDITION? ONE IS TO MANY! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465607July 13, 2012POWER TRAIN
WHILE DRIVING MY TRANSMISSION IS STICKING AND JERKING. AFTER IT DOES THAT IT SHUTS OFF IN THE MIDDLE OF THE ROAD. A COUPLE OF MONTHS AGO I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T THE RECALLED PART AND IT COST ME $800.00 TO REPAIR. EVER SINCE THEN IT HAS STILL BEEN HAVING LITTLE JERKING AND STICKING ISSUES. TODAY, JULY 13, 2012, IT SHUT OFF AGAIN IN THE MIDDLE OF ONE OF THE BUSIEST INTERSECTIONS IN NORTH AUGUSTA, SOUTH CAROLINA JUST LIKE THE LAST TIME. THIS IS THE FOURTH TIME THAT I HAVE ALMOST BEEN IN A WRECK IN MY MINIVAN BECAUSE IT JUST SHUTS OFF WITHOUT WARNING YOU. I THINK I HAVE BEEN PATIENT ENOUGH WAITING ON RECALL PARTS FOR MY VAN. RIGHT NOW I WOULDSAY THAT MY VAN IS A HAZARD TO DRIVE. THE NOT CHANGING OF GEARS CAN AND HAS HAPPENED AT A VARIETY OF SPEEDS, EVEN AT 35. EVERYONE WITH THIS VAN SHOULD BE PUT IN A RENTAL VEHICLE AT THE EXPENSE OF FORD UNTIL REPAIR PARTS ARE AVAILABLE. I NEED MY VEHICLE FOR WORK AND PERSONAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465176July 11, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE FAILURE HAD NOT BEEN DIAGNOSED. THERE WAS RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE PART WAS CURRENTLY UNAVAILABLE AND HAS BEEN FOR THREE MONTHS. THE TECHNICIAN WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. AN AUTHORIZED DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465129July 10, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AFTER THE REPAIR, THE DEALER ONLY REPLACED FIVE QUARTS OF THE TRANSMISSION FLUID INSTEAD OF THE FULL THIRTEEN THAT WERE NECESSARY. THE CONTACT EXPRESSED CONCERN THAT THIS WOULD LEAD TO ANOTHER TORQUE CONVERTER FAILURE. THE CONTACT ALSO STATED THAT DUE TO THE WAY THE VEHICLE WAS REPAIRED, IT WOULD NEED TO BE REALIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 49,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464688July 9, 2012POWER TRAIN
I WAS STOPPED AT A RED LIGHT. I THEN PROCEEDED TO CROSS THE INTERSECTION WHEN THE LIGHT TURNED GREEN AND MY VAN JUST STOPPED WITHOUT ANY WARNING. HAD IT TOWED AND WAS TOLD I NEEDED A NEW TRANSMISSION AND TORQUE CONVERTER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464703July 9, 2012STEERING
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT THAT WHILE DRIVING 60 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THERE WAS NO WARNING PRIOR TO THE FAILURE. THE STEERING WHEEL STARTED SQUEALING WHENEVER THE CONTACT TRIED TO MAKE A TURN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE VIN WAS NOT ACCEPTED. THE FAILURE AND CURRENT MILEAGES WERE 69,075.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464584July 8, 2012POWER TRAIN
I HAD GOTTEN A LETTER FROM FORD MOTOR CO. STATING THEY WERE HAVING PROBLEMS WITH THE TORK CONVERTER AND TRANSMISSIONS ON MY MODEL CAR. I LIVE 160 MILES FROM A FORD DEALER, BUT I WAS GOING INTO TOWN TO SHOP SO THOUGHT I WOULD STOP IN AT KENDALL FORD AND TALK TO THEM ABOUT IT. THEY HAD NO IDEA WHAT I WAS TALKING ABOUT AND LOOKED IT UP ON THE COMPUTER, AND THERE IT WAS. THEY COULD NOT TELL ME MUCH EXCEPT IT COULD GO UOT AT ANY TIME WITH NO NOTICE. THEY ALSO SAID THAT THEY COULD NOT EVEN HELP ME IF IT DID. I WAS ON MY OWN. AND IT DID, IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT JUST STOPPED. I COULD HAVE BEEN HIT AND SOMEONE COULD HAVE BEEN HURT OR EVEN KILLED. A NICE MAN HELPED ME GET IT ACROSS 3 LANES OF TRAFFIC, PUSHING BY HAND WHERE I HAD TO HAVE IT TOWED BACK TO KENDALL FORD, I CALLED BRAD, THE MAN IN CHARGE TO LET HIM KNOW IT WAS THERE. TO DATE, JULY 7, 2012 I FINALLY GOT A CALL FROM THEM (HAD TO BUM A RIDE 160 MILES HOME AND HAVE HAD NO CAR SINCE), THEY SAID THE TORK CONVERTER WAS SO SHOT THEY WONDERED HOW I GOT THAT FAR (A LITTLE HELP FROM GOD). THEY ALSO SAID THAT IT WOULD COST BETWEEN 3 AND $4,000 TO REPAIR THE TRANSMISSION. I NEARLY PASSED OUT. FIRST PUT ME IN A CAR THAT COULD HAVE KILLED ME, THEN CHARGE ME MORE THAN THE CAR IS WORTH TO FIX IT. I KNOW FOR A FACT THAT IF THE TORK CONVERTER IS NOT WORKING PROPERLY NEITHER WILL THE TRANSMISSION. I FEEL THEY SHOULD BE RESPONSIBLE FOR THE CONVERTER AND THE TRANSMISSION FOR USING CHEEP PARTS AND PUTTING OUR LIVES IN DANGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464571July 7, 2012ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING 45 MPH IN A HEAVY RAIN WHEN MY VEHICLE BEGAN TO SPUTTER AND CHECK ENGINE LIGHT BEGAN FLASHING. I STARTED TO PULL OVER, BUT LIGHT WENT OFF AND ENGINE RAN FINE. AFTER SEVERAL DAYS OF RAIN ENGINE WOULD HESITATE IN ACCELERATION AND WOULD FEEL LIKE IT WAS MISSING. IT BEGAN ONLY OCCASIONALLY AND USUALLY WHEN TRAVELING UP HILL. IT PROGRESSIVELY GOT WORSE, ESPECIALLY AFTER RAIN OR BEING WASHED. INVESTIGATED AND FOUND THIS TO BE A COMMON PROBLEM WITH THIS MODEL WITH THE POWER CONTROL MODULE GETTING WET. TODAY WHILE DRIVING ON THE INTERSTATE CHECK ENGINE LIGHT BEGAN FLASHING AND ENGINE HESITATED, THEN CHECK ENGINE LIGHT STAYED ON. VERY DANGEROUS SITUATION TO FEEL LIKE MY VAN WAS GOING TO STALL AT 70 MPH WITH MY FAMILY IN THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0