Ford Freestar Complaints

2,533 consumer complaints on file.

#10163895July 30, 2006
ELECTRICAL SYSTEM
I WAS DRIVING MY FORD FREESTAR IN A RAIN STORM AND THE VAN COMPLETELY SHUT DOWN. TURNS OUT THE MAIN COMPUTER CHIP GOT WET. I HAVE HAD THIS VAN FOR 2 WEEKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162387July 14, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THERE WAS A POPPING AND GRINDING NOISE HEARD COMING FROM THE FRONT PASSENGER SIDE AREA. PRIOR TO TAKING A TRIP, THE DEALERSHIP REPLACED THE BRAKE PADS ON THE FRONT PASSENGER SIDE. WHEN THE CONTACT RETURNED FROM THE TRIP, THERE WAS ROARING NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALERSHIP DETERMINED THE REAR BRAKES NEEDED SHOES AND ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161513July 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS STANDING AT THE REAR OF MY SISTER'S NEW 2006 FORD FREESTAR VAN. MY 2 1/2 YEAR OLD SON WAS INSIDE THE VAN. THE VAN WAS NOT RUNNING. MY SON CLIMBED OVER THE FRONT SEAT FROM THE BACK SEAT AND PULLED DOWN ON THE SHIFTER LEVER CAUSING THE VEHICLE TO COME OUT OF GEAR AND ROLL BACKWARD OUT OF A GRADED DRIVEWAY. THE VAN STRUCK MY RIGHT LEG AND RIGHT ELBOW CAUSING MINOR INJURIES. AFTER GETTING THE VEHICLE STOPPED I NEEDED TO KNOW WHY THE VEHICLE CAME OUT OF GEAR, AS THIS COULD'VE BEEN A SMALL CHILD BEHIND THIS VEHICLE INSTEAD OF MYSELF, THE RESULTS OF WHICH WOULD'VE BEEN CATASTROPHIC. DURING MY INVESTIGATION OF THIS CIRCUMSTANCE; WHILE I HAD ASSUMED THAT YOU HAD TO DEPRESS THE BRAKE PEDAL IN ORDER TO RELEASE THE SHIFTER LEVER, I INSTEAD DISCOVERED THE FOLLOWING: -- 1. IF THE VEHICLE IS RUNNING AND IN PARK, YOU MUST DEPRESS THE BRAKE PEDAL TO RELEASE THE SAFETY FEATURE WHICH PREVENTS THE SHIFTER FROM COMING OUT OF GEAR. -- 2. IF THE VEHICLE IS NOT RUNNING, YOU ONLY HAVE TO TURN THE KEY ONE NOTCH TO RELEASE THE SAFETY FEATURE WHICH PREVENTS THE SHIFTER FROM COMING OUT OF GEAR. YOU DO NOT HAVE TO DEPRESS THE BRAKE PEDAL AT ALL !!! I HAVE SINCE QUESTIONED MANY OTHERS TO SEE IF THE SAME IS TRUE, AND WAS SHOCKED TO DISCOVER THAT THIS IS NOT THE ONLY VEHICLE IN WHICH THIS OCCURS. THIS IS A VERY SERIOUS DEFECT THAT THE PUBLIC ISN'T ROUTINELY AWARE OF, AND ONE THAT COULD POTENTIALLY KILL SOMEONE UNDER SIMILAR CIRCUMSTANCES. I HAVE COME TO THE CONCLUSION THAT THIS SUPPOSED SAFETY FEATURE POSES A FALSE SENSE OF SECURITY, AS I HAVE BELIEVED FOR MANY YEARS THAT THIS SAFETY FEATURE PREVENTED ACCIDENTAL SHIFTER ACTUATION. PLEASE LOOK INTO THIS OR MAKE IT KNOWN TO THE PUBLIC ABOUT WHAT COULD OCCUR UNDER SIMILAR (AND ALL TOO COMMON) CIRCUMSTANCES. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS VERY VALID CONCERN. I LOOK FORWARD TO SEEING A PUBLISHED WARNING, OR PERHAPS EVEN A GLOBAL RECALL, THAT ADDRESSES THIS POTENTIAL DANGER IN THE VERY NEAR FUTURE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10158259May 25, 2006
SEAT BELTS:FRONT, SEATS
DT*: THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE REAR ENDED THE CONTACT AT AN ESTIMATED SPEED OF 40-45MPH. THIS RESULTED IN THE CONTACT REAR ENDING A VEHICLE. THERE WERE THREE OCCUPANTS IN THE CONTACT'S VEHICLE, THE DRIVER; THE CONTACT WHO WAS SEATED IN THE PASSENGER SEAT, AND AN OCCUPANT IN THE REAR SEAT ON THE DRIVER'S SIDE. DURING THE ACCIDENT THE SEAT BELT WEBBING SPOOLED, ALLOWING THE OCCUPANTS TO MOVE FORWARD. AS A RESULT, THE SEATBELTS DID NOT LOCK CAUSING INJURIES TO ALL OCCUPANTS. THE DRIVER MADE CONTACT WITH EITHER THE STEERING WHEEL OR THE CORNER OF THE DOOR CAUSING A NECK SPRAIN. THE PASSENGER'S RIGHT SHOULDER MADE CONTACT WITH THE DASHBOARD CAUSING INJURY. THE REAR PASSENGER RECEIVED BRUISING TO THE TOE. IMMEDIATELY FOLLOWING THE ACCIDENT AFTER EXITING THE VEHICLE, ALL SEATS WERE OBSERVED IN THE RECLINED POSITION. ALL OCCUPANTS OF THE VEHICLE WERE TRANSPORTED TO THE HOSPITAL FOR OBSERVATION. A POLICE REPORT WAS FILED AT THE SCENE OF THE ACCIDENT. THE VEHICLE WAS TOWED TO A TOWING YARD AND LATER RETURNED TO THE RENTAL AGENCY.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10156974May 8, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
WHEN FUEL TANK IS AT OR BELOW 1/4 TANK AND VAN IS PARKED ON A STEEP INCLINE, VEHICLE WILL NOT START UNTIL IT IS PLACED ON A LEVEL SURFACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156185April 26, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE RPM REVVED FROM 0 TO 2 AND THE VEHICLE BUCKED. THE VEHICLE WAS DRIVEN TO A SERVICE DEALER; UPON INSPECTION BOTH REAR AND FRONT BRAKE SYSTEMS HAD FAILED CAUSING THE TRACTION CONTROL TO AUTOMATICALLY USE THE BRAKES. THE DEALER REPLACED THE COMPUTER SYSTEM HOWEVER 48 HOURS LATER THE VEHICLE IS HAVING THE SAME PROBLEM AGAIN. UPDATED 5/10/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155873April 22, 2006
STEERING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT
THIS IS A GENERAL COMPLIANT ABOUT MY 2004 FORD FREESTAR. THE PROBLEMS STARTED ALMOST IMMEDIATELY AFTER DRIVING THE CAR AWAY FROM THE DEALER. 1. I WAS AT A STOP LIGHT AND THE RUBBER COVER FELL OFF OF THE BRAKE PEDAL. 2. THE NEXT THING WAS THE KEYLESS REMOTE WORKED ABOUT 50% OF THE TIME TO OPEN THE PASSENGER DOORS. 3. THEN AFTER ABOUT THE FIRST 500 MILES OF DRIVING, THE STEERING WHEEL OSCILLATED IN MY HANDS WHEN COMING TO A STOP. 4. ALSO WHEN DRIVING THERE WERE SEVERAL ANNOYING SOUNDS. 5 FINALLY, AND THIS IS THE MOST ANNOYING OF ALL, I CAN'T RUN THE HEATER IN THE COLD WEATHER BECAUSE EXCESSIVE HOT AIR COMES FROM THE DEFROST VENTS EVEN THOUGH I HAVE THE CONTROL SET TO 'FLOOR VENTS' ONLY. NOW WHAT HAS THE FORD DEALERS DONE ABOUT THE PROBLEMS? 1. I REPLACED THE RUBBER COVER ON THE BRAKE PEDAL. 2. THE DEALERS REFUSE TO FIX THE KEYLESS REMOTE PROBLEM. THEY CLAIM IT IS WORKING FINE EVEN THOUGH I TOOK IT TO INDEPENDENT ALARM TECH WHO TOLD ME THE 'UNLOCK ALL' RECEIVER NEEDS TO BE REPLACED. 3. THE OSCILLATION OF THE STEERING WHEEL WHILE STOPPING WAS ' FIXED' BY ONE DEALER BY GRINDING DOWN A WARPED BRAKE ROTOR. THIS REPAIR, WHICH I OBJECTED TO FORD NOT REPLACING THE ROTOR WITH A NEW ROTOR, ONLY LASTED A FEW THOUSAND MILES AND THE PROBLEM RECURRED. I TOOK IT TO ANOTHER DEALER WHO REPLACED THE BAD ROTOR. 4. ONE OF THE ANNOYING SOUNDS WAS FIXED BY ONE DEALER BUT NOT ALL OF THE SOUNDS. I TOOK IT TO ANOTHER DEALER AND ALL WERE FIXED. 5. THE DEALERS REFUSE TO FIX THE PROBLEM OF EXCESSIVE HOT AIR COMING FROM THE DEFROST VENT. I HAVE TO DUCT TAPE OVER THE DEFROST VENT TO BE ABLE RUN THE HEATER. THEN I HAVE TO PULL THE DUCT TAPE AWAY IF THE WINDSHIELD FOGS OVER INSIDE THE CAR. IN GENERAL I THINK THE QUALITY OF THIS CAR IS THE WORST THAT I HAVE EVER OWNED AND I HAVE OWNED SEVERAL NEW CARS IN MY ALMOST 70 YEARS OF AGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155763April 20, 2006
VISIBILITY:WINDSHIELD, SUSPENSION
DT*: THE CONTACT STATED ON 4-18-06 WHILE WASHING THE VEHICLE, THE RUBBER SURROUNDING THE FRONT WINDSHIELD ON THE DRIVER'S SIDE CAME LOOSE. ON 4-20-06 WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE RUBBER SURROUNDING THE FRONT WINDSHIELD ON THE PASSENGER'S SIDE ALSO CAME LOOSE. THE RUBBER IS STILL ATTACHED AT THE PASSENGER SIDE DOOR. IN ADDITION, WHILE THE VEHICLE IS PARKED, IF YOU PLACE YOUR WEIGHT ON THE VEHICLE, THE VEHICLE ROCKS BACK AND FORTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154467April 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PUTTING THE VEHICLE INTO DRIVE FROM REVERSE IT ROLLS QUITE A BIT. IT HAPPENS OFTEN. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAY IT'S NORMAL AND THEY HAVE RECEIVED NO OTHER COMPLAINTS LIKE THIS. I ALMOST HIT ANOTHER CAR THAT WAS BEHIND ME IN A BANK LINE DUE TO THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153768March 27, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL WHEN PUSHED HARD GOES TO THE FLOOR. BRAKE PEDAL WHEN PRESSED NORMAL HAS A SPONGY FEEL TO IT. ALMOST RAN INTO THE BACK END OF A CAR THAT WAS STOPPED AT A STOP SIGN BECAUSE I WAS EXPECTING THE VEHICLE TO STOP WHEN I APPLIED THE BRAKES BUT THE VEHICLE CONTINUED UNTIL I PRESSED THE BRAKE PEDAL HARD. VEHICLE MAKES HORRENDOUS NOISE "POPPING SOUND" WHEN THE ABS SYSTEM IS ENGAGED. THIS POPPING SOUND HAPPENS EVERY TIME BETWEEN 30 -45 MILES PER HOUR DURING A "HARD' BRAKE SITUATION. THESE INCIDENTS HAVE BEEN REPORTED TO THE DEALER ON 3 OCCASIONS BUT THE DEALER SAID THE ABS SYSTEM AND BRAKES CHECKED OUT OK ACCORDING TO FORD'S SPECIFICATIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153621March 24, 2006
WHEELS:HUB, EQUIPMENT, SUSPENSION
EXPERIENCED A VERY LOUD SQUEALING NOISE THAT APPEARED TO BE COMING FROM THE FRONT WHEELS - THIS USUALLY OCCURRED AT SPEEDS >60 MPH. WHEN THE STEERING WHEEL WAS TURNED SLIGHTLY TO THE RIGHT, THE NOISE WOULD CEASE. WHEN THE WHEELS WERE STRAIGHTENED AGAIN, THE NOISE WOULD CONTINUE. TOOK THE VEHICLE TO THE DEALER WITH NO ISSUES FOUND. I HAD SUGGESTED AT THAT TIME THAT THE PROBLEM APPEARED TO BE FRONT WHEEL BEARING RELATED OR SOMETHING OF THAT NATURE - NO ISSUES FOUND WITH THE VEHICLE AT THAT TIME. THE PROBLEM CONTINUED. TOOK THE VEHICLE BACK 2 MONTHS LATER - REPORTED THAT THIS WAS A KNOWN ISSUE FOR THE BEARINGS TO BE REPLACED (AND SOME OTHER NON-SPECIFIC WORK WITH THE HUBS). THIS IS LISTED IN THE RECALL SECTION FOR THIS VEHICLE AS A KNOWN ISSUE SINCE 2004!! WHY WAS THIS NOT TAKEN CARE OF PREVIOUSLY UNDER A RECALL AND WHY DID THEY NOT SEE THE BULLETIN ON THIS THE FIRST TIME I TOOK THE VEHICLE IN?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152032March 6, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
DT*: THE CONTACT STATED IN APRIL 2005, THE ABS AND AIRBAG LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE CODES WERE RESET AND THE LIGHTS WENT OFF. THEN, WHILE DRIVING 40 MPH ON DRY ROADS, A VEHICLE PULLED OUT IN FRONT OF THE CONTACT. THE BRAKE PEDAL WAS DEPRESSED, BUT THE ABS DID NOT ACTIVATE. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT WAS WEARING A SEAT BELT, BUT SUSTAINED A BROKEN ANKLE AND HAND, A DISLOCATED SHOULDER, AND A CONCUSSION. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE PROBLEM WITH THE AIRBAGS OR ANTILOCK BRAKES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10151554March 1, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT VARIOUS SPEEDS THE VEHICLE WAS DIFFICULT TO STOP AND THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED HOWEVER NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151294February 27, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THE BRAKE PEDAL WENT TO THE FLOOR TWICE WHILE ATTEMPTING TO STOP. THIS OCCURRED AT 30 MPH. THE FIRST TIME, THERE WAS NO DAMAGE. THE DEALERSHIP WAS UNABLE TO DETERMINE A PROBLEM, BUT REPLACED THE MASTER CYLINDER. THE SECOND TIME, WHILE APPROACHING AN INTERSECTION, THE CONTACT DEPRESSED THE BRAKE PEDAL. THE VEHICLE DID NOT SLOW DOWN; THE VEHICLE WAS STEERED TO THE RIGHT OVER A CURB INTO A PARKING LOT. THE VEHICLE DID NOT SLOW DOWN AND CROSSED A THREE LANE HIGHWAY INTO ANOTHER PARKING LOT WHERE THE VEHICLE WAS STOPPED BY SHRUBS. THIS CAUSED A TIRE TO BLOW OUT AND MINOR DAMAGE TO THE BUMPER. THE VEHICLE WAS TOWED TO THE DEALERSHIP, BUT THE DEALERSHIP WAS UNABLE TO DETERMINE A PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10150581February 18, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
THE FACTORY ISSUED WIPER BLADES ON THE 2004 AND 2006 FORD FREESTAR MINIVAN DO NOT WORK WELL. WHEN WIPING THEY LEAVE MAJOR STREAKS ACROSS MY LINE OF VISION. IN SOME CASES I HAVE HAD TO NARROWLY DODGE ACCIDENTS BECAUSE I COULD NOT SEE. IT DOESN'T MATTER IF THEIR IS LITTLE, OR A LOT OF RAIN OR SNOW. IF IT IS BAD WEATHER IT IS PRETTY MUCH A GUARANTEE THAT THE WIPERS WILL NOT WORK. I HAVE TRIED CHANGING THEM TO DIFFERENT STYLE BLADES BUT IT DOES NO GOOD. I BELIEVE THIS IS A DESIGN PROBLEM WITH THE FORD WIPER. PERHAPS THE WIPER IS SIMPLY TOO LIGHT AND "FLOATS" WHEN DRIVING AT FREEWAY SPEEDS. ANY SPEED HIGHER THAN 35 TENDS TO CAUSE THE WIPERS TO SMEAR RATHER THAN WIPE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149674February 7, 2006
AIR BAGS
AIR BAG LIGHT INDICATING THE AIR BAG WOULD NOT DEPLOY IN CASE OF AN ACCIDENT STAYED ON. DEALERSHIP SUGGESTED THAT THE LIGHT COULD COME ON IF I WERE USING AN AFTERMARKET CELL PHONE CHARGER WHILE DRIVING THE VEHICLE. FORD ISSUED AN ALERT TO DEALERSHIPS THAT STATED SAME. I WAS MADE TO GO OUT AND BUY REPLACEMENT CHARGERS WHILE THE DEALERSHIP INVESTIGATED THE PROBLEM USING MY CAR CHARGERS TO EXPERIMENT. AFTER PICKING UP THE VEHICLE THE LIGHT HAD NOT COME BACK ON. I WAS TOLD THE FORD INSTRUCTED THEM TO REPLACE THE COMPUTER LOCATED NEAR THE RADIO. I AM STILL SHOCKED TO HEAR THAT A CELL PHONE CHARGER COULD CAUSE AN AIRBAG TO NOT DEPLOY. FORD ISSUED AN EXTENDED WARRANTY FOR THIS VEHICLE GIVEN THE SERIOUS NATURE OF THE FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149281February 2, 2006
SUSPENSION:FRONT:WHEEL BEARING, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED WHILE DRIVING IN RAINY WEATHER CONDITIONS AT 55 MPH, THE WINDSHIELD WIPERS MALFUNCTIONED. THE WIPERS PERMANENTLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALER DETERMINED THE WINDSHIELD WIPER MOTOR WAS DEFECTIVE. UPDATED 2/24/2006 - THE CONSUMER NOTICED THAT THERE WAS NO GREASE IN THE BEARING FITTINGS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148695January 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:CRUISE CONTROL
2004 FREESTAR WILL NOT SHIFT OUT OF PARK AND CRUISE CONTROL IS HARD TO DISENGAGE. *TS INITIALLY THIS WAS AN INTERMITTENT PROBLEM BUT RECENTLY IT HAD BEEN MORE FREQUENT. THIS PROBLEM ONLY OCCURRED DURING VERY DAMP AND/OR COOL WEATHER. THE DEALER WAS UNABLE TO DETERMINE IF THIS WAS AN ELECTRICAL OR BRAKE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147811January 15, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I BOUGHT A 2005 FORD FREESTAR USED WITH 25000 MILES ON IT. THREE WEEKS LATER THE GAS CAP LIGHT CAME ON A DAY AFTER THAT THE CHECK ENGINE LIGHT CAME ON, WHEN THE VAN WAS LOOKED AT THE CHARCOAL CANISTER WAS CRACKED IN THE FRONT. I WAS TOLD SOMETHING HIT IT AND IT WAS NOT UNDER WARRANTY. HE SHOWED IT TO ME AND OTHER THAN THE HOLE IN THE FRONT THERE WAS NO SIGN OF ANY DAMAGE NOT A SCRATCH. I CALLED FORD AND THEY TOLD ME THEY WOULD NOT DO ANY THING TO HELP. MY POINT TO THEM WAS IF SOMETHING CAN HIT THE CANISTER AND CRACK IT BUT NOT EVEN SCRATCH THE PAINT ON THE UNDERSIDE OF THE VAN THAN IT MUST BE IN A BAD PLACE. I CAN NOT REPLACE IT EVERY THREE WEEKS AT $500 A TIME. THE OLD PART WILL BE AVAILABLE WHEN I CAN REPLACE THE OLD ONE I DO HAVE PICTURES OF IT IN PLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144325December 2, 2005
SERVICE BRAKES, HYDRAULIC
A REAR BRAKE CALIPER STUCK WHICH CAUSED THE BRAKE PAD TO GRIND DOWN TO ZERO PAD AND INTO MY ROTOR. I HAD TO HAVE THE PADS AND ROTORS REPLACED DUE TO THE FAILURE OF THE CALIPER. THE CALIPER IS A COVERED PART UNDER THE WARRANTY. THE DEALER AND FORD REFUSES TO COVER THE RESULTING DAMAGE TO THE ROTORS EVEN THOUGH THE WARRANTY CLEARLY STATES THAT IT WOULD DO SO. I WANT REIMBURSED FOR MY REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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