Ford Freestar Complaints

2,533 consumer complaints on file.

#10261817March 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS SIMPLY DRIVING DOWN THE ROAD SLOWED DOWN TO ENTER THE TOWN WHEN TO PUT FOOT BACK ON THE GAS PEDAL AND NOTHING BUT THE ENGINE REVVING UP, TRANSMISSION WENT OUT. THERE WAS NOTHING THAT HAPPENED BEFORE IT HAPPENED. THE TRANSMISSION OIL LOOKS FINE AND IT IS NOT LOCKED UP IT IS JUST LIKE EVERY GEAR OTHER THAN PARK IS NEUTRAL. THERE ARE SEVERAL PEOPLE THAT IS HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261832March 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WITH NO WARNING OUR 2005 FORD FREESTAR VAN TRANSMISSION FAILED (MILEAGE 63,146). CAR WAS DRIVEN ~25 MILES TO WORKPLACE. STARTED CAR TO RETURN HOME AND NOTHING HAPPENED WHEN CAR WAS PUT IN GEAR. RECEIVED QUOTE STATING TRANSMISSION HAS INTERNAL PROBLEMS AND MUST BE REPLACED. PRICE OF QUOTE WAS $3506.00 - REPAIRS HAVE NOT BEEN MADE AT THIS TIME. FOUND LOCAL GARAGE THAT REBUILDS TRANSMISSIONS. CURRENTLY, IN THE PROCESS OF TOWING TO LOCAL GARAGE. WAITING FOR 2ND QUOTE ON REBUILD. AFTER SEARCHING FORUMS / WEBSITES I HAVE FOUND AN ALARMING NUMBER OF IDENTICAL INCIDENTS WITH THE FREESTAR MINIVAN. I AM HOPING NHTSA WILL TAKE ACTION AGAINST FORD MOTORS AS SOON AS POSSIBLE BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE OF THIS DESIGN FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261649March 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON 3/12/09 MY WIFE WAS DRIVING ON THE HIGHWAY WHEN THE TRANSMISSION WENT OUT ON HER. 100,309 MILES, 1,000 MILES OUT OF WARRANTY. DIDN'T GET IT FIXED YET BECAUSE IT HAPPENED TODAY AND I AM TRYING TO FIGURE OUT WHERE TO GET THE MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261456March 10, 2009
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2004 FORD FREESTAR. WITHIN 1 YEAR AFTER PURCHASE, I HEARD GRINDING NOISES FROM THE REAR BRAKES. THE BRAKES WOULD ALSO "SQUEAL" WHILE I WAS DRIVING DOWN THE ROAD. IN 2007, I HAD THE REAR ROTORS REPLACED BY A DEALSHIP BECAUSE OF GOUGING AND PITTING THAT THEY FELT WAS NOT NORMAL WEAR AND TEAR. I HAD 29,600 MILES ON THE VEHICLE AT THE TIME. NOW, FROM THE DAY I DROVE IT HOME FROM BEING REPAIRED, I WOULD HAVE THE SAME SQUEALING AND GRINDING NOISES. I TOOK THE VAN IN TO HAVE THE BRAKES INSPECTED AGAIN AND WAS TOLD THAT THE ROTORS OR EXTREMELY GROUND DOWN DUE TO EXCESSIVE PITTING AND GOUGING. I NOW HAVE 50,000 MILES ON THE VEHICLE AND ONLY 20,000 MILES ON THESE ROTORS. THE DEALERSHIP WOULD NOT REPLACE THEM AT NO CHARGE BECAUSE THEY ARE NOT UNDER WARRANTY AND SAID THAT THIS IS DUE TO NORMAL WEAR AND TEAR. I SHOULD NOT HAVE TO REPLACE THE REAR BRAKES EVERY 20,000 MILES OR SO. I HAVE FOLLOWED UP WITH FORD CORPORATE AND THEY REFUSE TO ACKNOWLEDGE THAT THIS IS A PROBLEM OR TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260995March 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WERE NO PRIOR EVENTS LEADING UP TO THIS FAILURE, IT JUST HAPPENED OUT OF NO WHERE. NO SIGNS OF FAILURE OR NO WARNING SIGNALS INDICATING THIS MALFUNCTION. I OWN A 2004 FORD FREESTAR WITH 61,121 MILES ON IT AND I PURCHASED AN EXTENDED WARRANTY ON IT. MY WARRANTY EXPIRED AT 60,00 MILES. MY TRANSMISSION WENT OUT ON ME AND I WILL NOT PAY 3,300.00 DOLLARS TO HAVE IT REPAIRED. I CALLED FORD AND THEY TOLD ME THAT THE WARRANTY WAS PURCHASED THROUGH A THIRD PARTY. I WAS UNABLE TO CONTACT THEM AND THEY HAVEN'T CALLED ME BACK. MY VEHICLE WAS AT THE DEALERSHIP AND THEY DID A FULL DIAGNOSIS ON IT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT, THEY WERE QUICK TO ASSUME IT WAS THE TRANSMISSION. THE ENGINE LIGHT DID NOT COME ON AT ALL NOR WERE THERE ANY SIGNS OF THIS HAPPENING. I'VE GONE OVER MY MILES BY 1,000 AND I CANT GET HELP FROM THE DEALER I PURCHASED MY VEHICLE FROM BUT THEY WERE REALLY FAST ON DETERMINING THAT IT WAS THE TRANSMISSION. I AS WELL AS OTHERS SEEM TO BE HAVING THIS PROBLEM AND NOTHING SEEMS TO BE HAPPENING TO FIX THIS PROBLEM. I DID MORE RESEARCH AND FOUND THAT SOME FORD DEALERSHIPS HAVE MADE REPAIRS THAT DO NOT NEED TO BE DONE. THEY ARE QUICK TO TAKE YOUR MONEY BUT THEY WONT HELP U OUT WHEN THIS OCCURS. I THINK I HAVE MADE MYSELF CLEAR ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260825March 5, 2009
STEERING
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING BETWEEN 35-40 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A NOISE COMING FROM THE STEERING COLUMN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THEY STATED THAT POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A SECOND OPINION AND THEY INDICATED THAT THE POWER STEERING LOW-PRESSURE LINE CONTRIBUTED TO THE POWER STEERING FLUID LEAK. THE DEALER DISCOVERED NHTSA CAMPAIGN ID NUMBER 03V457000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); HOWEVER, THE RECALL REMEDY WAS NOT PERFORMED DUE TO THE UNAVAILABILITY OF THE PART REQUIRED FOR THE REPAIR. THERE IS A MASSIVE NATIONAL BACK ORDER ON THE PART AND THE CONTACT WAS PLACED ON A WAITING LIST. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN DUE TO THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260841March 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR SEL - 90,000 MILES - TRANSMISSION STOPPED WORKING WITH NO WARNING. NO PRIOR PROBLEMS WHATSOEVER. PARKED CAR, RAN ERRAND, CAME BACK & CRANKED - WOULD GO INTO GEAR BUT NOT MOVE. HAD TOWED TO FORD DEALERSHIP WHO SAYS IT NEEDS A NEW TORQUE CONVERTER, FOR $2100 - WHICH I DON'T HAVE! APPARENTLY THIS IS A PROBLEM WITH THE FORD FREESTAR AND FORD REFUSES TO ACKNOWLEDGE IT. BROWSING THE NUMEROUS COMPLAINTS LISTED ON THIS SITE ALONE, I CANNOT BELIEVE THAT THE NHTSA IS ALSO NOT INVESTIGATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260702March 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED A 2004 FORD FREESTAR (MY FATHER IS RETIRED FROM FORD SO WE HAVE ALWAYS OWNED FORDS) SO I WAS THRILLED TO BE ABLE TO PURCHASE ANOTHER FORD. I HAVE FOUR DOGS AND GO TO DOG SHOWS, SO THE FREESTAR WOULD (AT LEAST I HOPED) SERVE MY TRAVELING NEEDS. WELL, I ONLY HAD THE VAN FOR A YEAR AND STARTED HAVING SERIOUS PROBLEMS--WINDSHIELD WAS NOT "SEALED" AND I HAD TO HAVE THIS SERVICED, BUT IT DID NOT CORRECT THE PROBLEM, AND THEN HAD PROBLEMS WITH THE BRAKES. BUT, THESE WERE JUST MINOR PROBLEMS TO ME. NOW, TWO WEEKS AGO, MY VAN "LOCKED" UP ON ME AND WOULDN'T GO ANYWHERE!!! HAD IT TOWED TO MY HOUSE BECAUSE I DID NOT HAVE A REPAIRMAN AT THE TIME. NOW, I DISCOVER BY RESEARCHING, THAT THIS HAS BEEN A PROBLEM AND FORD HAS KNOWN ABOUT IT. A WEEK AFTER THIS HAPPENED TO ME, MY SISTER-IN-LAW'S (WHO PURCHASED HER FORD FREESTAR NEW IN 2004) VAN HAD THE SAME THING HAPPEN. COST HER OVER $2000.00 TO HAVE IT FIXED--AND MY PROBLEM IS THAT MY VAN WILL BE SITTING FOR A LONG TIME, BECAUSE I DON'T HAVE THE MONEY TO FIX IT. TO MAKE MATTERS WORSE, I AM STILL PAYING FOR A VEHICLE I CAN'T DRIVE NOW!!! ALL THOSE YEARS MY FATHER WORKED FOR FORD WE HAVE RESPECTED THE COMPANY, AND NOW I AM DISGUSTED BECAUSE FORD HASN'T DONE ANYTHING ABOUT THIS!! THE COMPANY THAT I HAVE ALWAYS LIVED BY AND ENDORSED, IS NOW RUINED IN MY EYE. WILL PROBABLY NEVER OWN ANOTHER FORD, AND I WILL HAVE TO CONTINUE TO PAY FOR ONE I WILL PROBABLY NEVER DRIVE AGAIN. IN THESE ECONOMIC TIMES, WE "LITTLE MEN" DON'T NEED THESE HEADACHES. MY HUSBAND IS STILL DRIVING A 2001 FORD RANGER--READY TO TELL HIM TO TRASH THAT THING TOO!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260732March 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED A 2005 FREESTAR NEW FROM A LOCAL DEALER AND HAS BEEN DRIVEN APPROXIMATELY 54,200 MILES TO DATE. ALL MAINTENANCE PERFORMED WAS BY THE DEALER WITH WHOM WE PURCHASED THE VEHICLE. MY WIFE GARAGED THE VAN AS USUAL. THE NEXT MORNING THE TRANSMISSION WOULD NOT ENGAGE. I CONTACTED THE DEALER TO HAVE THE VEHICLE TOWED AND HAVE THE PROBLEM DIAGNOSED. I WAS INFORMED THAT A TRANSMISSION FLUID PUMP SHAFT BROKE APART REQUIRING THE TRANSMISSION TO BE PULLED FOR MAJOR REPAIRS. WE ARE EXTREMELY UPSET THAT A VEHICLE ONLY 3.5 YEARS OLD WITH LESS THAN 55,000 MILES WOULD REQUIRE SUCH MAJOR DRIVE TRAIN REPAIRS. WE BELIEVE THAT THERE MUST HAVE BEEN AN ISSUE WITH THIS PART AT THE TIME OF INSTALLATION. EITHER THE PART HAD SOME TYPE OF DEFECT OR WAS INSTALLED IMPROPERLY TO CAUSE THIS TYPE OF DAMAGE TO A TRANSMISSION WITH SUCH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260536March 3, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE ENGINE WAS RUNNING, THE CONTACT OPENED THE REAR PASSENGER SLIDING DOOR AND THE GLASS SHATTERED INTO PIECES. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. HE WILL TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE CURRENT AND FAILURE MILEAGES WERE 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260505March 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN VEHICLE WITH ONLY 52K MILES. VEHICLE IS OUT OF WARRANTY. HAD TO HAVE THE TRANSMISSION REPLACED TO REPAIR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260266February 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2005 FORD FREESTAR WITH JUST OVER 60,000 MILES ON IT. I WAS DRIVING HOME FROM WORK ONE EVENING WHEN ALL THE SUDDEN THE TRANSMISSION WENT OUT WITH NO WARNING AT ALL. I HAVE READ ON NUMEROUS SITES THAT I AM BY FAR NOT THE ONLY FORD OWNER THIS HAS HAPPENED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260000February 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
LEAVING WORK ONE EVENING PUT THE CAR IN REVERSE BACKED UP, PUT THE CAR IN DRIVE AND NO MOVEMENT. THE VAN SOUNDED LIKE IT WAS IN NEUTRAL. TRIED REVERSE AGAIN, NO MOVEMENT. THERE WERE NO WARNING LIGHTS ON, NO NOISES PRIOR, IT JUST QUIT! THE VAN HAS 69,000 AND WAS PURCHASED AS A CERTIFIED PRE-OWNED VEHICLE FROM A FORD DEALERSHIP. I SPOKE WITH A SERVICE TECH YESTERDAY AND HE STATED HE WASN'T AWARE OF THIS BEING A COMMON PROBLEM, WHICH IS IRONIC TO FIND SO MANY OF THE SAME ISSUES POSTED HERE AND ELSEWHERE. SAID THE VAN WAS ONLY WARRANTY FOR 3 YEARS/36,000 MILES UNDER THE POWERTRAIN WARRANTY. ESTIMATED COST TO REPLACE WAS 2,300 FOR FORD SERVICE CENTER TO REBUILD(COMES WITH 12MO/12,000 MILE WARRANTY) OR 3,600 FOR A FORD MANUFACTURED REBUILT TRANSMISSION(COMES WITH 3YEAR/36,000 MILE WARRANTY) THE VAN HAS NOT BEEN FIXED AS I DON'T HAVE THE MONEY TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259949February 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR THAT HAS 77,938MILES ON IT AND THE TORQUE CONVERTER WENT CAUSING THIRD GEAR TO BURN UP IN THE TRANSMISSION. IT COST ME 1600.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259439February 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 FORD FREESTAR HAD THE TRANSMISSION/TORQUE CONVERTOR GO OUT AT 58,000 MILES, COSTING A LOT OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258780February 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING 2004 FORD FREESTAR TRANSMISSION SUDDENLY AND WITHOUT WARNING FAILED, LEAVING THE CAR DISABLED. TRANSMISSION WILL NEED TO BE REPLACED AT COST OF OVER $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258338February 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STOP WORKING ON I75 IN RUSH HOUR TRAFFIC ALMOST HIT BY LARGE TRUCK THIS IS WAS A DEFECT WITH TRANSMISSION ON A 2005 FORD FREESTAR VEHICLE NO. I CALLED FORD THEY WILL NOT ADMIT THERE IS A PROBLEM WITH THIS VEHICLE THE SERVICE MANAGER SAID THEY HAVE OVER 200 OF THESE PROBLEMS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257146February 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
OWNER OF A 2004 FREESTAR. DRIVING DOWN THE HIGHWAY 65-70 MPH AND WITHOUT WARNING THE CAR WILL NO LONG ACCELERATE. I COASTED TO THE SIDE OF THE ROAD AND TRIED TO CALM MY KIDS AFTER WE WERE ALMOST IN AN ACCIDENT. TOWED INTO DEAL AND WE NEED A NEW TRANSMISSION. CAR HAS BEEN REGULARLY SERVICES AND HAS 79,000 MILES. NO WARNING THAT THIS WAS GOING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257091February 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD FREESTAR, TRANSMISSION, WHILE DRIVING HOME TURNING CORNER AND MOTOR REVVED BUT VEHICLE STOPPED MOVING FORWARD, NO WARNING NOTHING, WHEN THIS HAPPENS AND A CAR IS FOLLOWING NO TAIL LIGHTS WILL COME ON AND A REAR END COLLISION IS A TOTAL POSSIBILITY. THIS HAPPENED 1000 MILES PAST MY EXTENDED WARRANTY, AT 74,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256401January 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TORQUE CONVERTER IN OUR 2005 FORD FREESTAR HAS GONE OUT AT 43,000 MILES AND NOW AT 86,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar