Ford Focus Complaints

22,326 consumer complaints on file.

#10029904July 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028902July 22, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE ATTEMPTING TO PASS ON A TWO-LANE HIGHWAY, MY 2000 FORD FOCUS SPUTTERED AND LOSS SPEED FOR NO REASON. I WAS UNABLE TO RETURN TO MY ORIGINAL LANE BECAUSE ANOTHER CAR HAD MOVED UP CLOSE TO THE VEHICLE I WAS PASSING. I HAD TO SWERVE ONTO THE OPPOSITE SHOULDER OF THE ROAD TO AVOID BEING HIT BY ONCOMING TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028786July 22, 2003
SUSPENSION:REAR, STRUCTURE:FRAME AND MEMBERS
I HAVE DRIVEN MY FORD FOCUS SE WAGON NOW FOR ABOUT TWO YEARS. IT IS A COMPANY CAR FOR WHICH I DRIVE APPROXIMATELY 50,000MILES PER YEAR. I HAVE HAD TO REPLACE THE REAR TIRES THREE TIMES SINCE RECEIVING THE VEHICLE DECEMBER 2001. EVERY 20,000 MILES THE REAR ALIGNMENT GETS LOOSE AND ESPECIALLY IN WINTER DRIVING ON WET PAVEMENT, I FEAR FOR MY LIFE BECAUSE WHEN I CANNOT TRAVEL AT THE SPEEDS OF SURROUNDING TRAFFIC FLOW. THERE IS A VIBRATION IN THE REAR TIRES CAUSED POSSIBLY TO A BENT FRAME OR POOR DESIGN. I HAVE NEVER REPLACED THE FRONT TIRES OR EVEN ROTATED THEM SINCE NEW! THEY ARE STILL PLENTY ADEQUATE FOR TRACTION. THE REAR ALIGNMENT PROBLEM SEVERELY HAMPERS THE FUEL ECONOMY OF THE VEHICLE BECAUSE IT FEELS AS THOUGH I AM DRAGGING THE REAR END AROUND EVERYWHERE I GO. I AM TURNING THE VEHICLE IN THIS NEXT MONTH FOR A REPLACEMENT AND I HAVE DECIDED I WILL NEVER PURCHASE A FORD VEHICLE AGAIN DUE TO THE HISTORY OF BAD LUCK I HAVE HAD WITH FORDS IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028839July 22, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
VIOLENT SHAKING OF STEARING WHEEL WHEN BREAKING DUE TO WARPING OF BREAK ROTERS. ROTERS WERE REPLACED AT 5000, 11,000, 20,000 MILES AND RECENTLY TURNRD AT 31,00 MILES. THE RATE OF FAILURE OF THE ROTERS IS UNACCEPTABLE AND A HAZZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029825July 22, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEYS GOT LOCKED IN THE IGNITION BECAUSE THE IGNITION LOCK BROKE AND TUMBLER BENT PER DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029837July 22, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
CONSUMER STATES VEHICLE HAS PROBLEM WITH PADS & ROTORS, DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029840July 22, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATES THAT IGNITION SWITCH BROKE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029883July 22, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, SERVICE BRAKES, HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING T AT NORMAL SPEED, VEHICLE CAUGHT ON FIRE, CAUSING BRAKES AND STEERING TO FAIL, RESULTING IN A FRONT COLLISION. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10029886July 22, 2003
ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, AIR, AIR BAGS:FRONTAL
CONSUMER HAD A FRONT COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED. DEALER NOTIFIED. *AK VEHICLE'S ENGINE STALLED CAUSING STEERING AND BRAKE FAILURE CAUSING A COLLISION INTO THE SIDE OF A MOUNTAIN. AIR BAG EQUIPMENT FAILED TO DEPLOY ON IMPACT. *MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10028727July 21, 2003
STRUCTURE:BODY
EXCESSIVE DUST AND DIRT ENTERING CAR. BELIEVED TO BE COMING IN THROUGH THE REAR DOORS. HAVE HAD THE CAR AT THE DEALERSHIP 5 OR MORE TIMES FOR REPAIRS FOR THE EXCESSIVE DUST PROBLEM. DEALERSHIP HAS FAILED TO FIX THE PROBLEM... CAR IS NOW JUST ABOVE MILES FOR WARRANTY COVERAGE AND FORD WILL NOT RESPOND TO PHONE CALLS. THERE IS A SERIOUS DEFECT IN THE STRUCTURE CAUSING INSIDE OF REAR DOORS TO BE COVERED IN DUST AND AS DRIVING CAR DUST LEAKS INTO CAR CREATING A CIRCULATING CLOUD OF DUST FLOATING INSIDE THE CAR. DAUGHTER HAS ALLERGIES AND CAUSING MAJOR PROBLEM. HARD TO EVEN BREATH WHILE DRIVING CAR DOWN 1 MILE OF GRAVEL ROAD. DEALERSHIP SAYS THEY HAVE DONE ALL THEY CAN AND FORD IS REFUSING TO EVEN LOOK AT THE PROBLEM BEING THAT THE CAR IS NOW OUT OF WARRANTY. PROBLEM FIRST BEGAIN SHORTLY AFTER PURCHASE. DUST CONTINUED TO WORSEN SO REPORTED TO DEALERSHIP MAY 2002. DEALERSHIP HAS WORKED ON VEHICLE 5 TIMES SINCE MAY 2002. DUST CONTINUES TO WORSEN. FORD REFUSING TO HELP. CANNOT KEEP ANYTHING IN CAR OR WILL BE LAYERED IN DUST. REAR DOORS BECOMING IMPOSSIBLE TO OPEN UNLESS OILED AT LEAST ONCE A WEEK... MUST CLEAN CAR (DUST INTERIOR) AT LEAST ONCE A WEEK IF NOT MORE OFTEN DUE TO SO MUCH DUST LAYERING INSIDE OF DOORS, SEATS ARE FULL OF DUST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029759July 21, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATES IGNITION SWITCH IS NOT WORKING PROPERLY. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028756July 21, 2003
AIR BAGS
GOT IN ACCIDENT, AIR BAG DID NOT DEPLOY. GOT FIXED??? FORD LET ME GO BACK OUT ON THE ROAD WITH A BRAND NEW SAFETY DEVICE AND IT WAS NOT WORKING PROPERLY. THE TIME BETWEEN THE ACCIDENT AND THE TIME I GOT IT FIXED FORD WAS VERY UNCONCERNED AND DID NOT ANSWER ANY OF MY CONCERNS OR QUESTIONS. MY SAFETY WAS AT RISK AND THEY DID NOTHING ABOUT IT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10028639July 20, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2001 FORD FOCUS AND IT IS STALLING AND/OR HESITATING WHEN GOING AROUND RIGHT TURNS WHEN THE TANK IS LESS THAN 1/4 FULL. A FEW DAYS AGO IT ACTUALLY DIED WHILE MY WIFE WAS DRIVING IT. LUCKILY NO ONE WAS INJURED. I HAVE READ MANY COMPLAINTS REGARDING THIS ISSUE ON THIS SITE AND FEEL A RECALL SHOULD HAPPEN FROM IT. PLEASE LOOK INTO THIS MATTER. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028641July 20, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION
I AM WRITING TO YOU IN REGARD TO A HOST OF PROBLEMS I AM CURRENTLY EXPERIENCING WITH MY 2001 FORD FOCUS ZX3.THESE PROBLEMS INCLUDE, BUT ARE NOT LIMITED TO: (1) GEARS NOT SHIFTING PROPERLY AND SIGNS OF LOCKING UP DURING DRIVING -- AND BRAKE GRINDING SOUNDS; (2) CONTINUOUS "FLICKERING" OF HEADLIGHTS AND DASHBOARD PANEL LIGHTS; (3) AIR CONDITIONING AND HEATING SYSTEMS NOT FUNCTIONING PROPERLY; (4) LARGE POND OF WATER (DURING HEAVY RAINS) IN FLOOR ON FRONT PASSENGER SIDE; (5) PROBLEMS WITH FUEL MODULE AND FUEL MONITOR; AND (6) TRANSMISSION FAILURE IN PROGRESS. TRANSMISSION FAILURE IN PROGRESS -- ECM CODES ERASED BY DEALERSHIP -- FUEL MONITOR AND BAD RUNNING CONDITION VERY EVIDENT. HE FURTHER STATED THE FLUID IS BURNT VERY BADLY, HE CANNOT SERVICE THE TRANSMISSION AT THIS POINT AND THAT THIS VEHICLE IS GOING TO GO DOWNHILL FROM HERE. IN OTHER WORDS, THE 2001 FOCUS THAT I PURCHASED FROM TOWN & COUNTRY FORD, INC. ONLY NINE MONTHS AGO IS NOT DRIVABLE AND IT WILL COST AT LEAST $2,000 TO REPLACE THE TRANSMISSION. THIS IS CLEARLY A DEFECT. IT HAS TO BE! I CANNOT AFFORD TO REPAIR THIS VEHICLE AND MAKE PAYMENTS ON IT AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028648July 20, 2003
AIR BAGS:FRONTAL
FRONT AIR BAGS DID NOT DEPLOY. I WAS REAR-ENDED AND PUSHED INTO A TOYOTA LANDCRUISER AND MY CAR HAS 4,000 WORTH OF DAMAGE TO THE FRONT AND REAR BUMPERS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10028655July 20, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, VISIBILITY:WINDSHIELD, EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE HAD MY CAR FOR ONE YEAR AND FIVE MONTHS. I HAVE REPLACED THE FUEL PUMP A MONTH AFTER PURCHASE, TWICE WITHIN TWO MONTHS. MY GAS LINES HAVE FALLEN OFF THE CAR, CAUSING THE NEIGHBORHOOD TO BE FILLED WITH FUMES. STALLS WHILE DRIVING, NOT MATTER THE SPEED,DEALERSHIP SAID THEY FIXED THE ISSUE, STILL ONGOING. CAR HESISTATES TO GO AT TIMES. OFTEN THE INSIDE OF THE CAR SMELLS LIKE GAS. HARD TO PUT CAR IN REVERSE AND OTHER GEARS, OFTEN POPS OUT OF GEAR. RECENTLY REPLACED CLUTCH CABLE, TECH SAYS THE CLUTCH IS FINE. REPLACED THE BRAKES AND ROTORS AFTER BEING TOLD THEY WERE FINE, TWO WEEKS LATER THE ROTORS WERE GONE. BRAKES CONTINUE TO SQUEAK. WINDSHIELD IS NOT SEALED, YOU CAN HEAR AIR BLOWING IN WHILE DRIVING. HAD A BURNING SMELL FROM UNDER HOOD WAS TOLD THERE WAS NO PROBLEM, ONLY TO GET A RECALL, AND MY CABLES WERE MELTED. BRAKE LIGHTS ALWAYS OUT, WHEN I REPLACE ONE THE OTHER GOES OUT. I HAVE CONTACTED FORD MOTOR COMPANY, AND DEALERSHIP, BOTH TELL ME I HAVE TO KEEP GETTING REPAIRS. I ASKED FORD MOTOR COMPANY TO BUY THE CAR BACK, AND THEY REFUSED. I FEEL THIS CAR IS NOT SAFE, I HATE DRIVING IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028675July 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS FOR NO REASON. THE FIRST TIME IT HAPPENED IN RUSH HOUR TRAFFIC. WE HAD TO HURRIEDLY TRY TO CHANGE LANES AND EXIT. IT HAS HAPPENED 11 TIMES SINCE THEN. WE HAVE HAD A MECHANIC LOOK AT IT SEVERAL TIMES AND THEY CAN'T FIND ANYTHING WRONG WITH THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028626July 19, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:STARTER ASSEMBLY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
IT ALL STARTED ON CHRISTMAS DAY OF 2002. MY CAR WAS ONLY 6 MONTHS OLD AND THE STARTER WENT OUT. ABOUT FOUR MONTHS LATER I BEGAN TO HAVE PROBLEMS WITH THE AUTOMATIC LOCKS. SOMETIMES THE DOORS WOULD LOCK ALL BY THEMSELVES AND AT OTHER TIMES THEY WOULD NOT LOCK AT ALL. I REPORTED THIS PROBLEM TO THE DEALERSHIP AND THE SERVICE REP INFORMED ME THAT THEY COULD DO NOTHING ABOUT IT UNLESS IT WAS ACTING UP AT THE TIME I BROUGHT IT IN. WELL, BY THE TIME I WOULD GET TO THE DEALERSHIP EVERYTHING WAS OK AGAIN. ON THE 7TH OF JULY I TOOK MY CAR TO HAVE THE OIL CHANGED. WHEN I LEFT THE DEALERSHIP ALL THE GAUGES ON MY DASH WERE FLIPPING ALL THE WAY TO THE RIGHT AND COMING BACK AGAIN. AND MY BATTERY LIGHT WAS ON. I WENT RIGHT BACK TO SERVICE DEPT. THEY DROVE THE CAR AND (SURPRISE!) IT WOULD NOT DO IT AGAIN. THEY SAID THEY MAY HAVE SPILLED SOME COOLANT ON THE BELT AND IT WAS JUST LOSING VOLTAGE. AS SOON AS THE COOLANT WORE OFF IT SHOULD NOT DO IT AGAIN. ON JULY17 I WAS DRIVING MY CAR AND I LOOKED AT MY GAGES AND NONE OF THEM WERE WORKING. IT WAS JUST LIKE THE CAR WAS NOT EVEN STARTED. I MADE A U-TURN AND WENT TO THE SERVICE DEPT. THEY TOLD ME TO BRING IN THE NEXT DAY AND THEY WOULD GIVE ME A RENTAL CAR UNTIL THEY COULD FIND THE PROBLEM. THE SAME AFTERNOON THEY CALL ME AND TELL MY CAR IS READY. I ASK IF THEY HAVE FIXED THE PROBLEM AND THE REP INFORMS ME THAT THEY COULD FIND NOTHING WRONG WITH THE CAR (AFTER ONLY ONE DAY WITH IT!). WELL THEY MUST THINK I'M SOME KIND OF HYPOCHONDRIAC FOR MY CAR! I TOLD HER THAT I WAS NOT COMING TO GET THAT CAR UNTIL THEY FOUND THE PROBLEM AND FIXED IT. I CAN NOT TELL HOW FAST I AM GOING AND I'M SURE THEY WOULDN'T LIKE TO PAY FOR ANY SPEEDING TICKETS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024228July 18, 2003
STRUCTURE:BODY:BUMPERS
THE LEFT SIDE BUMPER PLASTIC RATTLED AND THE TAIL PIPE HIT THE BUMPER WHICH MADE A RATTLE NOISE. THE DEALER PLACED A RUBBER SPACER BETWEEN THE BUMPER AND THE BODY, THE BUMPER WAS NOW LOWER AND HITTING THE TAIL PIPE EVEN MORE BECAUSE OF THE RUBBER SPACER, WHICH WAS FALLING OUT. THE SCREWS WHICH HELD THE BUMPER AND BODY TOGETHER WERE VISIBILE. FINALLY THE CONSUMER WAS TOLD IT WAS THE DESIGN OF THE VEHICLE AND THE PROBLEM COULD NOT BE CORRECTED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022717July 18, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION, UNKNOWN OR OTHER
WHILE APPLYING THE BRAKES THERE WAS A SQUEAKING NOISE COMING FROM THE FRONT/REAR OF THE VEHICLE. THE PEDAL HAD GONE DOWN AND MADE A SQUEAK NOISE. *AK THE FRONT END BOUNCED AND VIBRATED DUE TO THE PINCH BOLT THAT RETAINED THE STEERING KNUCKLED TO THE LOWER BALL JOINT. (MAY NOT HAVE THE PROPER TORQUE) THERE WAS A PROBLEM WITH THE FRONT END AND REAR. THE WHEEL WAS REPLACED, THE FLAT TIRE WAS BALANCED AND THE BEAM WORKED OKAY. THE VEHICLE MADE NOISE WHEN RELEASED FROM PARK MODE, STOP, AND WAS INTERMITTENT. (HAS BEEN ADJUST 3-4 TIMES BUT WOULD GO BACK TO THE SAME THING) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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