Ford Focus Complaints

22,326 consumer complaints on file.

#10053609January 4, 2004
SUSPENSION:REAR, TIRES
FROM A CONSUMER PROTECTION SECTION OF THE ATTORNEY GENERAL. CONSUMER WAS EXPERIENCING NOISE WHILE DRIVING AND ROUNDING CURVES. DEALER FOUND NOTHING. TOOK TO A DIFFERENT DEALER AND FOUND TIRES WERE WORN AND LOOSE REAR SWAY BAR. *LA ALL FOUR TIRES WERE REPLACED AND ALIGNED. CONSUMER WOULD LIKE REIMBURSEMENT FOR COST OF TIRES AND THE ALIGNMENT. IN ADDITION, CONSUMER THINKS FORD SHOULD CONDUCT AN INVESTIGATION INTO THIS DEFECT AND CORRECT IT. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052344January 4, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:CLUTCH ASSEMBLY
WE PURCHASED OUR 2000 FORD FOCUS IN AUGUST OF 2003 IT HAD LOW MILES AND WE FIGURED I WAS A GOOD CAR. IN OCTOBER IT BROKE DOWN ON US AND IT WAS A CLUTCH DISK THAT WENT OUT. WE SAID OK AND THEY FIXED IT UNDER WARRANTY. THE DAY AFTER WE GOT IT BACK FROM THE SHOP IT STARTED MAKING A WEIRD NOISE SO WE TOOK IT BACK AND THEY SAID THEY NEED TO MAKE A ADJUSTMENT. THEN LESS THAN 3 WEEKS LATER WE ENDED UP HAVING IT BREAK DOWN ON US ONCE AGAIN THEY HAD TO REPLACE THE TRANSMISSION. WELL HERE WE ARE ONCE AGAIN. ABOUT A MONTH AFTER THE TRANSMISSION. GOING THROUGH A STOP LIGHT ONE DAY THE CAR STARTED TO HAVE ENGINE HESITATION AND LOSS OF POWER AND THEN WOULD STALL OUT. NOW THEY ARE TELLING US THAT WATER GOT IN OUR FUEL TANK AND RUINED THE FUEL PUMP. I JUST FOUND OUT BY DOING SOME OF MY OWN RESEARCH THAT THE FUEL SYSTEM WAS RECALLED IN NOV OF 2003 FOR CARS EXHIBITING THE SIMILAR SYMPTOMS. THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE HAS NOT INFORMED US OF THIS RECALL AND STATES THAT THE WATER WAS THE CAUSE OF OUR PROBLEMS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052312January 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WITH ONLY ONE MONTH TO GO BEFORE WE COULD RETURN THIS PIECE OF CRAP LEASE, OUT GOES THE IGNITION SWITCH. NEVER HAVE I HAD A CAR WHERE THE KEY WOULDN'T GO IN, IT WAS LIKE A JOKE! SO NOW WE GET TO STICK IN A BUNCH OF MONEY FOR NOTHING. I CAN'T BELIEVE WITH ALL OF THE PROBLEMS AND ALL OF THE COMPLAINTS THAT FORD HAS DONE NOTHING ABOUT THIS AS FAR AS RECALLS GO. HOW MANY PEOPLE NEED TO BE PUT OUT BEFORE SOMETHING IS DONE? MY HUSBAND NOW HAS TO TAKE A DAY OFF OF WORK IN ORDER TO GET ME TO WORK AND TO GET THE CAR FIXED. HERE I SIT WITHOUT A CAR NOW BECAUSE IT IS THE WEEKEND AND THE DEALERSHIPS ARE NOT OPENED. OH WHAT A JOY IT IS HAVING A FORD VEHICLE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052233January 2, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN THE CONSUMER PUT KEY INTO THE IGNITION SWITCH VEHICLE WOULD NOT START. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052254January 2, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, ENGINE AND ENGINE COOLING
WHILE DRIVING AT ANY SPEED VEHICLE STALLED WITHOUT WARNING, ALSO VEHICLE HAD PROBLEM WITH THE BALL JOINTS AND ARMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052256January 2, 2004
ELECTRICAL SYSTEM:IGNITION
VEHICLE HAD A STARTING PROBLEM. WHILE DRIVING HIT A DEER, AND A FEW MINUTES LATER THE VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10052260January 2, 2004
STEERING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE HESITATED/STALLED. ALSO, A STEERING PROBLEM AND A BURNING SMELL. THIS VEHICLE WAS RECALLED FOR THESE DEFECTS. HOWEVER, THE SAME PROBLEMS CONTINUE TO EXIST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052264January 2, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
VEHICLE STALLED WHILE IN MOTION. SOMETIMES VEHICLE HAD TO GET A JUMP START. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051472January 1, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG WARNING LIGHT IN 2000 FORD FOCUS SE CAME ON AND STAYED ON. DIAGNOSTIC INDICATED THAT RESTRAINT CONTROL MODULE FAILED AT JUST OVER 50,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051422December 31, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
SINCE OCTOBER OF 2003 MY VEHICLE HAS BEEN EXPERIENCING THE FOLLOWING PROBLEMS: ENGINE HESITATION, LOSS OF POWER WHEN I AM STOPPED A TRAFFIC LIGHTS OR STOP SIGNS IT WOULD JUST SHUT OFF AND SOMETIMES I GET POWER SURGES AND LASTLY, THE ENGINE WILL SOUND AS IF IT WANTS TO SHUT OFF AND OR IS GASPING FOR AIR. I HAVE PAID FOR SEVERAL SERVICES, SUCH AS IGNITION SWITCH AND OTHER COLUMN ISSUES, BECAUSE MY KEY GOT STUCK IN THE IGNITION ONE TIME AS WELL. I HAVE SEVERAL OTHER UNDERLINED ISSUES WITH THIS PROBLEM, FIRST FORD HAS ISSUED A RECALL FOR THIS APPARENT ENGINE PROBLEM, HOWEVER THEY HAVE AUTHORIZED THE DEALER ONLY TO MAKE REPAIRS IF IT NOT UP TO SPECFICATIONS(FUEL PUMP). THE DEALERS ARE TELLING ME THEY WILL CHARGE ME FOR A DIAGNOSTIC EVALUATION IF THE PROBLEM IS NOT THE FUEL PUMP. I DO NOT HAVE THE MONEY TO PAY FOR A DIAGNOSTIC FOR SERVICE EVAULATION FOR SOMETHING ON MY VEHICLE THAT IS "NOT" A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051300December 30, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:IGNITION:SWITCH, SUSPENSION:FRONT
FORD FOCUS FUEL PUMP FAILS TO DELIVER FUEL AND CAR STALLS. DANGEROUS! I WAS ONLY LESS THAN HALF OF A TANK OF GAS FULL AND MY CAR STALLED OUT ON THE VERY BUSY DAVIS BLVD IN NRH TX. IT REPEATEDLY DIED WHEN TRYING TO RESTART THE CAR TO GET IT TO A SERVICE STATION. I FILLED THE CAR UP AND THE CAR WORKED FINE. NOW WE NEVER LET THE CAR GET BELOW A HAFF A TANK. PLEASE RESOLVE THIS ISSUE WE COULD HAVE BEEN KILLED! THIS WAS THE MOST RECENT TIME THIS HAS HAPPENED. THIS PROBLEM AND SIMILAR HESITATION UPON ACCELERATION IN TURNS AND GOING UPHILL HAVE HAPPENED NUMBEROUS TIMES AND HAVE LEFT ME FEELING LIKE I WAS GOING TO BE STRANDED OR WORSE- IN A WRECK. I HAVE ALSO HAD THE COMMON IGNITION CILINDER LOCK PROBLEM, A BROKEN DOOR ACTUATOR, A BROKEN LUMBAR SUPPORT, DRASTICALY LEAKING A/C ONTO THE FLOOR, A VERY NOISY FRONT STUT NOISE WHEN GOING OVER SPEED BUMPS, FRONT CAR CREAKING FROM RIGHT FRONT FENDER NOISE AT HIGHWAY SPEEDS, AND POOR SERVICE REPS THAT INSULT PERSON AND DESTROY CAR (BROKE THINGS ON CAR THAT WERE NOT BROKEN WHEN BROUGHT IN FOR SERVICE). ALL OF THESE THINGS NEED ADDRESSING, BUT MOST OF ALL THE FUEL/HESITATION/STALLING PROBLEM BEFORE SOMEONE IS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052126December 30, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHEN AT A STOP THE FUEL TANK STARTED TO LEAK. THE CONSUMER WAS UNABLE TO ACCELERATE AND HAD TO PULL TO THE SHOULDER AND HAVE THE VEHICLE TOWED. THE DEALERSHIP INFORM THE CONSUMER THAT THE PROBLEM WAS PERTAINING TO THE FUEL LINE. THE DEALERSHIPS MECHANIC WAS UNABLE TO RESOLVE THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051364December 30, 2003
WHEELS
WHILE DRIVING @ 25MPH THE LEFT REAR WHEEL CAME OFF, IT WAS PINCHED UNDER THE CAR AND THEN JETTED INTO A MAILBOX AND STOPPING IN THE SIDE OF ANOTHER CAR. FORD SAID THAT IT WAS DRIVER ERROR, WE ARE NOT GETTING ANY HELP FROM CUSTOMER RELATIONS OR DEALER. THEY SAID IT WAS SOMETHING WE DID, I HOPE THEY FIX IT BECAUSE ITS THE RIGHT THING TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052057December 29, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051209December 28, 2003
SUSPENSION
THE CAR VEERED TO THE LEFT WHILE I WAS DRIVING DOWN AN INTERSTATE HIGHWAY CAUSING ME TO LOOSE CONTROL. INJURIES WERE RELATIVELY MINOR, FORTUNATELY. CAR WAS DEEMED A TOTAL LOSS BY INSURANCE COMPANY AFTER ASSESSMENT OF DAMAGE. NO MECHANICAL INSPECTION TOOK PLACE BUT ON VISUAL INSPECTION THE FRONT LEFT TIRE WAS DISCONNECTED FROM THE CAR. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10051108December 26, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CUTS OUT WHILE DRIVING FOR NO APPARENT REASONS AND WITH NO WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051119December 26, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I SKIDDED INTO THE CAR IN FRONT OF ME WITH MINIMAL FORCE. THERE WAS NO DAMAGE TO THE CAR I HIT. THERE WAS MINIMAL DAMAGE TO MY CAR, (SMALL SCRATCH ON THE FRONT BUMPER AND A HEADLIGHT NEEDED TO BE REALIGNED) EXCEPT BOTH OF THE FRONT AIR BAGS DEPLOYED AND THE FRONT PASSENGER SEATBELT LOCKED (THERE WAS NO ONE IN THE PASSENGER SEAT).. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10051147December 26, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WOULD NOT TURN IN IGNITION...CYLINDER LOCKED UP, BOUGHT A NEW ONE FROM A FORD DEALER AND HAD IT PUT IN AND THE SAME PROBLEM OCCURRED TWO WEEKS LATER. ALSO HAS STALLING AT DIFFERENT SPEEDS LIKE THE GAS IS BEING SHUT OFF, AND HAS PROBLEMS WITH THE FRONT SUSPENSION GRIDING WHEN YOU HIT BUMPS OR GO ACROSS DIPS IN THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057503December 24, 2003
UNKNOWN OR OTHER
CONSUMER STRUCK GUARDRAIL WHEN SHE TRIED TO AVOID ANOTHER COLLISION. (NAR) *PH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
3
#10046133December 24, 2003
STRUCTURE:BODY
THE FLOOR BOARD ON THE PASSENGER'S SIDE HAD TWO INCHES OF WATER ON THE FLOOR. THE DRIVER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE WATER WAS COMING IN THROUGH THE COWLING. *AK *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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