Ford Focus Complaints

22,326 consumer complaints on file.

#10069879January 15, 2004
AIR BAGS, WHEELS, SUSPENSION
ON NOVEMBER 23 2002 I WAS IN A ACCIDENT WHERE I BROKE MY NOSE AND HAD NUMEROUS BURISES. THE REASON I GOT INTO AN ACCIDENT WAS BECAUSE MY WHEEL AND SUSPENSION BROKE & SEEM TO COME APART. I HAD COMPLAINED TO FORD THAT MY WHEEL HAD BEEN SHAKING AND THAT THERE WAS SOMETHING WRONG WITH IT. I HAD TAKEN IT BACK 4 TIMES TO GET FIXED BUT EVERYTIME I GOT IT BACK AND IT WOULD SHAKE JUST AS BAD. ALSO WHEN I GOT INTO THE ACCIDENT MY AIRBAGS DIDNT DEPLOY AT ALL I RECEIVED A BROKEN NOSE FROM HITTING MY HEAD ON THE STEERING WHEEL. THE CAR WAS SHAKING REALLY BAD AND IT SEEM TO PULL ME OFF THE ROAD THEN ALL OF A SUDDEN IT WAS LIKE A SNAP AND IT WENT THE OTHER DIRECTION. I FLEW SIDEWAYS UP IN THE AIR AND HIT TWO OAK TREES LUCKLY I DIDN'T DIE FROM THIS ACCIDENT IF YOU WOULD SEE THE PICTURES YOU WOULD THINK HOW DID SHE SURVIVE. IF THE CAR WOULD HAVE HIT THE OAK TREES TWO FEET CLOSER TO MY DOOR I WOULDN'T BE HERE TO TELL YOU THIS. THE CAR SPLIT IN HALF & WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10069884January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, WHEELS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
THE MAIN CONCERN I HAVE IS THAT I HAVE HAD THIS CAR IN 4 TIMES NOW FOR REAR WHEEL BEARINGS. MY OTHER ISSUE IS THAT WHEN THE ACTUATOR IN THE REAR DRIVERS DOOR WENT OUT THAT ALL THE LOCKS AND WINDOWS FREEZE UP IN THE LOCKED POSITION IT THAT IS WHERE THEY WERE AT WHEN IT DIES. NOT THE KEY, MANUALLY OR REMOTE WILL WOR. THIS TO ME IS A SAFTEY ISSUE, YOU COULD POTENTIALLY BE LOCKED INTO YOUR VEHICLE WITH NO WAY OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069887January 15, 2004
STEERING, UNKNOWN OR OTHER, STRUCTURE
I HAVE HAD THE CAR. FOR ONLY 4 MONTHS. I HAD PROBLEM WITH IT IN OCTOBER IT WAS THE CAR MOVING WHEN I AM DRIVING IT MOVES LIKE A SWERVING MOTION AND THEN IN DECEMBER 13, 2002. I TOOK IT BACK IN WITH THE SAME PROBLEM OF THE BACK SWAYS WHEN HITTING BUMPS AND THE TIRE ROD WAS LOOSE. THE REPAIR WAS 1,140 ON A NEW CAR. I HAD WATER COMING IN THE PASSENGER SIDE AND THEY SAID THEY FIXED THE PROBLEM. ON DEC 31, 2002 IT RAINED AND MY WHOLE FLOOR IS WET. I AM VERY DISCUSSED WITH THIS CAR. BECAUSE IT IS A BRAND NEW CAR. AND I HAVE THE SAME PROBLEM OUT OF IT GOING ON TWO TIMES WITH THE WATER, TWO TIMES WITH THE HITTING OF BUMPS AND THE CAR MOVING SIDE WAYS ALMOST INTO ANOTHER LANE ,AND ONE MORE THING I TOOK THE CAR IN TO FORD ON 12/26/02 TO TALK TO THE SALES PERSON ABOUT MY PROBLEMS I HAVE BEEN DEALING WITH AND HOW VERY DISSATISFIED I AM THE CAR HAS BEEN STILL SWAYING WHEN I AM DRIVING AND COMING ACROSS BUMPS RAILROAD TRACKS AND ON THE EXPRESSWAY. THEY SAID I WOULD HAVE TO PUT MONEY DOWN FOR ANOTHER CAR, WHICH IS SO UNFAIR BECAUSE IT IS A NEW CAR AND THEY SHOULD PUT ME IN ANOTHER CAR IF THEY SEE THE PROBLEMS. I WILL NEVER SEND ANY ONE TO BUT A CAR FROM THEM BECAUSE THEY SHOULD STAND BEHIND THERE PROMISE WHEN THEY EXPRESS THE IMPORTANCE OF CUSTOMER SATIATION WHEN THEY SEE THAT THE CAR IS A PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069897January 15, 2004
UNKNOWN OR OTHER, VISIBILITY
AFTER LEAVING MY AUTO, I RETURNED TO FIND THE REAR WINDOW SHATTERED, BUT IN TACT/IN PLACE. THERE NO SIGNS OF ANY IMPACT OR ATTEMPTED ENTRY. THE POLICE WERE CALLED AND THEY SAID THEY COULD NOT FIND ANY EVIDENCE OF ANYTHING STRIKING THE WINDOW AND APPEARED IT MIGHT BE A FAULTY WINDOW. UPON BRINGING IT TO THE DEALER'S SEVICE SHOP, THE MANAGER SAID HE WOULD NOTIFY HIS FORD REP OF THIS PROBLEM. HE SAID NORMALLY THEY WOULD NOT DO ANYTHING BUT SINCE THE AUTO WAS SO NEW, HE WOULD TRY TO SEE WHAT HE COULD DO. UPON INVESTIGATING IF THERE WAS A FORD RECALL OR SIMILAR REGARDING THIS PROBLEM, I CAME ACCROSS AT LEAST ONE OTHER OCCASSION WHERE THE WINDOW JUST SHATTERED AND WAS REPLACED BY FORD UNDER WARRANTY. THE INDIVIDUAL SAID FORD CLAIMED IT WAS DUE TO WELDING IRREGULARITIES AND SUCH. WHEN I WAS SPEAKING TO THE SERVICE MANAGER AT FORD, HE CLAIMED THAT THE 2003 FORD FOCUS REAR DEFROSTER WAS CHANGED AND THEY HAD GIVEN IT A HIGHER AMP TO MAKE IT HOTTER. SINCE IT HAS BEEN ABOUT 6 DGREES OUTSIDE, IT COULD HAVE BEEN HOT AND SHATTERED WHEN COOLING QUICKLY - HE DID NOT KNOW AND WAS JUST SEARCHING FOR ANSWERS. REGARDLESS, THE AUTO HAD 440 MILES ON IT AND WAS ONLY ABOUT 10 DAYS OLD WHEN THIS OCCURRED. IT COULD HAVE BEEN SERIOUS IF THIS WINDOWED SHATTERED AND BLEW OUT WHILE DRIVING, POSSIBLY CAUSING HARM TO ANY PASSENGERS IN THE BACK - OR ANYWHERE FOR THAT MATTER. I BELIEVE THIS NEEDS TO BE CHECKED OUT TO PREVENT ANY POSSIBLE HARM TO ANYONE. THE AUTO IS A 2003 FORD FOCUS SE SEDAN. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069952January 15, 2004
VISIBILITY, STRUCTURE, UNKNOWN OR OTHER
MY FOCUS (MANUFACTURED OCTOBER 1999) HAS HAD SEVERAL PROBLEMS WITH RUSTING PAINT. THE FIRST, REPORTED IN JULY WAS COVERED UNDER THE 36K BUMPER-2-BUMPER WARRANTY. THE LATEST (REPORTED JANUARY '03), WILL NOT BE. MY ZTS SEDAN IS RUSTING ON THE REAR TWO DOORS ON THE INSIDE ABOUT 1 1/2 INCHES UP FROM THE BOTTOM OF THE DOOR (WHERE THE METAL IS CRIMPED). WITH LESS THAN 3-4LBS OF FORCE, I CAN TAKE OFF PORTIONS OF METAL. THIS IS NOT GOOD BUSINESS OR ENGINEERING! IN TWO YEARS, I WILL HAVE A HOLE IN MY DOOR AND I WILL BE SENDING FORD THE REPAIR BILL AND IT WILL BE PAID FOR BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069954January 15, 2004
UNKNOWN OR OTHER
HAS NOT BEEN REPAIRED YET. THE IGNITION LOCKED UP AND THE KEY WAS UNABLE TO BE PLACED INTO THE IGNITION FULLY, NOTHING MOVED, NOTHING WORKED. UPON REPEATED ATTEMPTS THE CAR WAS FINALLY TOWED AND NOTHING HAS COME OUT OF IT. I HAVE HEARD OF THIS HAPPENING TO OTHER 2001 FOCUS', BUT STILL I HEAR NOTHING OF THIS FROM FORD DEALERSHIPS. I ALSO HAVE HEARD RUMORS OF NUMEROUS RECALLS FOR THE 2001 FOCUS', BUT STILL I ONLY FIND 2 RELEASED. I'M JUST FEELING LIKE A USED CONSUMER THAT HAS BEEN TAKEN ADVANTAGE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069955January 15, 2004
VISIBILITY, POWER TRAIN, ENGINE AND ENGINE COOLING
WHEN DRIVING THE CAR IT GOES INTO NEUTRAL THEN BACK INTO GEAR WHEN BACKING UP THE CAR IT GRINDS THE NON-DRIVERS SIDE FLOODS EVERYTIME IT RAINS WINDSHIELD WIPERS WERE NO GOOD BOTH BACK DOORS MAKE LOUD NOISES WHEN OPENING AND CLOSING THERE ARE DENTS ON THE NON-DRIVERS SIDE BELOW THE DOORS ENGINE LIGHT GOES ON ONCE IN A WHILE WHEN DRIVING CAR SOMETIMES JUMPS INTO GEAR.. (SCARY) AND OTHERS I ASKED THE CAR DEALER BEFORE BUYING THE CAR IF THIS CAR HAD BEEN IN ANY ACCIDENTS.. HE SAID.. MICHELE, WE DO NOT SELL CARS THAT HAVE BEEN IN ACCIDENT. AFTER SOME OF THESE PROBLEM HAD OCCURED I CHECKED THE VIN# AND IT SAID THAT THIS CAR HAD ATLEAST 12 PROBLEMS BEFORE I BOUGHT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069965January 15, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, SUSPENSION, POWER TRAIN, TIRES, EQUIPMENT:ELECTRICAL
BAD BRAKES, LEAKING TRANSMISSION X 2 REPAIRS, NUMEROUS ELECTRICAL PROBS, ONE "ACCIDENT", DAMAGE REPAIRED AT FORD EXPENSE, BAD TIRE, NOISE FROM FRONT RT SIDE, "SURGE" PROB, CAR SEEMED TO "STICK" IN A GEAR. I DON'T HAVE MY FILE WITH ME BUT I KNOW THERE IS MORE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069967January 15, 2004
UNKNOWN OR OTHER
DAUGHTER'S FORD FOCUS STARTED SPEWING SMOKE VIA THE HEATING VENTS. THEN SMOKE CAME OUT FROM UNDER THE HOOD. HOOD WAS OPENED AND SMOKE AND FIRE WAS COMING OUT FROM THE DRIVER'S SIDE BEHIND BATTERY. I CAN SAY THAT FORD NOR THE LOCAL DEALERSHIP HERE IN CLARKSVILLE, TN HAVE DONE A [XXX] THING TO HELP. STATE FARM INSURANCE SENT A SUBROGATION CLAIM TO FORD SEVERAL MONTHS AGO. I HAVE HEARD NOTHING. I BEGGED JENKINS AND WYNN (DEALERSHIP) TO ALLOW US TO TRADE THE CAR BACK IN FOR A DECENT CAR....THEY REFUSED. THEY KNOW WHAT A PIECE OF CRAP THE CAR IS. I ACTUALLY LEFT THE CAR ON THEIR DOORSTEP WITH THE KEY AND TOLD THEM I DID NOT WANT THE CAR...FOR ABOUT 2-3 WEEKS. NO HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10069986January 15, 2004
WHEELS, POWER TRAIN, FUEL SYSTEM, GASOLINE
WE PURCHASED THIS 2000 FORD FOCUS ON 11/13/00. WE BEGAN HAVING PROBLEMS WITH THE MANUAL TRANSMISSION FOR THE FIRST TIME IN JANUARY 2001 AND TOOK IT TO THE DEALERSHIP ON 1/25/01 FOR DIAGNOSIS AND REPAIR. THE VEHICLE HAS BEEN IN FOR REPAIRS 4 ADDITIONAL TIMES FOR MANUAL TRANSMISSION PROBLEMS ON 8/01/01, 1/11/02,7/09/02, AND 2/13/03. THE PROBLEMS HAVE BEEN DIFFICULTY SHIFTING INTO 1ST AND 2ND GEAR, GRINDING WHEN SHIFTING INTO 3RD GEAR. ONE OF THE TIMES IT WAS TAKEN IN WE HAD COMPLETELY LOST THE ABILITY TO SHIFT INTO 2ND OR 4TH GEAR. EACH TIME THEY HAVE FIXED THE PROBLEM ONLY TO HAVE MORE PROBLEMS OCCUR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON 1/30/03 FOR ROAD NOISE AND WOBBLING IN THE WHEEL. THE TIRE ALMOST FELL OFF ON THE WAY TO THE DEALERSHIP. AT THAT TIME WE WERE ADVISED THAT THERE WAS A RECALL ON THE WHEEL BEARINGS. WE HAD NEVER RECEIVED NOTIFICATION OF THIS AND IN FACT THE SERVICE MANAGER SAID THAT HE WAS UNAWARE OF THE RECALL UNTIL HE LOOKED UP OUR VEHICLE IN THE COMPUTER. THEY SUBSEQUENTLY PERFORMED THE FOLLOWING REPAIRS: FOUND RELATED DAMAGE BECAUSE OF RECALL AS FOLLOWS, LEFT DRUM, SPINDLE AND BEARINGS REFACED RIGHT DRUM R & R RIGHT SPINDLE. REAR SHOES REPLACED PARTS FOR RELATED DAMAGE. THIS IS THE INFORMATION STATED ON THE INVOICE. AT THIS TIME THE CHECK ENGINE LIGHT HAD ALSO BEEN ON SO WE ASKED THEM TO ALSO FIND OUT WHAT THAT PROBLEM WAS. THEY FOUND GROSS LEAK FOUND AT EVAP MANIFOLD LINE. REPLACED LINE. THIS VEHICLE HAS ALSO BEEN TO THE DEALERSHIP FOR SEVERAL RECALLS INCLUDING THE REPLACEMENT OF A BATTERY CABLE ON 1/30/03 AND ANOTHER UNSPECIFIED RECALL ON 10/02/01. THIS VEHICLE HAS BEEN IN THE SHOP 6 TIMES FOR A TOTAL OF 67 DAYS IN THE 27 MONTHS THAT WE HAVE OWNED IT. IT NOW HAS 35,800 MILES AND THE WARRANTY IS ABOUT TO EXPIRE. WE HAVE MADE SEVERAL CALLS TO THE DEALERSHIP AND TO FORD CUSTOMER SERVICE. THEY HAVE OFFERED TO EXTEND THE WARRANTY ON THE DRIVE TRAIN AND CHARGE US A $50 DEDUCTIBLE EACH TIME THAT THE VEHICLE REQUIRES SERVICE ON THIS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070021January 15, 2004
POWER TRAIN, SEAT BELTS, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
I HAVE BEEN IN THE SHOP ABOUT 7 TIMES DURING THE LAST 3 YEARS DUE TO PROBLEMS WITH MY NEW FOCUS. THE CLUTCH FAILED AT 6700 MILES, ALONG WITH THE BRAKES, AND THINGS GOT WORSE FROM THERE. THE FRONT WINDSHIELD LEAKED WATER INTO THE ROOF, THE FUSE ON THE FAN/AIR CONDITIONING SYSTEM MELTED, AND THE BRAKE PADS WERE REPLACED NUMEROUS TIMES. ALSO, THE FABRIC ON THE SEATS CAUSED ME TO GET SHOCKED EVERY TIME I GOT OUT OF THE CAR. FORD'S LACK OF CUSTOMER SERVICE WAS PAINFULLY OBVIOUS AS WELL DURING THESE REPAIRS. I ULTIMATELY TRADED IN MY CAR FOR A COMPETITOR'S CAR AND I'M FEELING MUCH BETTER NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070037January 15, 2004
SERVICE BRAKES, HYDRAULIC, WHEELS, TIRES, STEERING, SUSPENSION
I HAVE HAD SEVERAL REPAIRS FOR THIS CAR. IN REGARDS TO STEERING, WHEEL, TIRE AS WELL THE SUSPENSION. AS THE CAR WAS UNDER 18000 MILE I HAD SO MUCH PROBLEM WITH MENTIONED ABOVE PROBLEMS. I COULD NOT CONTROL MY CAR WHEN IT RAINED OR WHEN EVER THE ROAD WAS NOT IN PERFECT SHAPE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070051January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD PROBLEMS WITH MY WIFE'S FORD FOCOUS WINDOWS THE WINDOWS FALL OFF TRACK OR JUST FALL DOWN AND WILL NOT ROLL UP FOR NO REASON. OUT OF 4 WINDOWS RIGHT NOW THE DRIVERS SIDE IS DOWN INTO THE DOOR WILL NOT ROLL UP AND THE PASSENGER REAR IS ALSO THE SAME. THE DRIVERS REAR WINDOW WE ARE AFRAID TO TOUCH IT BECAUSE WE HAVE HAD TO CATCH IT FROM FALLING AND NOW WE HAVE BEEN USING TAPE. THAT IS 3 WINDOWS OUT OF 4 GIVING US PROBLEMS. WE DO NOT WANT TO TRY THE PASSENGER SIDE DOOR WINDOW. WE ARE HAVING A THOUGH TIME AND IT SEEMS ABNORMAL FOR THE WINDOWS TO GIVE US PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070060January 15, 2004
UNKNOWN OR OTHER, WHEELS, ENGINE AND ENGINE COOLING
I PURCHASED A FORD FOCUS IN APRIL 2000. AT THAT TIME I OPTED FOR THE 3 YEAR/36000 COVERAGE. LATER IN THAT YEAR I WAS INVOLVED IN THE REAR WHEEL BEARING RECALL AND BROUGHT THE CAR IN FOR REPAIRS. LAST WEEK MY LEFT REAR WHEEL BEARING WENT-AND AS THE MECHANIC SAID "I'M SUPRISED YOUR WHEEL DIDN'T COME OFF". I CONTACTED FORD CUSTOMER SERVICE AND WAS INFORMED THAT SINCE I WAS NO LONGER UNDER WARRANTY PROTECTION (VEHICLE HAS 40,000 MILES) I WAS NO LONGER COVERED, AND THE CUSTOMER SERVICE REPRESENTATIVE PROCEEDED IN TRYING TO OFFER ME EXTENDED COVERAGE FOR MY CAR. I FEEL THAT SINCE THEY "TRIED" TO FIX THE PROBLEM AND DIDN'T -THAT THEY SHOULD STILL BE RESPOSNSIBLE FOR THE REPAIR. THERE IS NO REASON A WHEEL BEARING SHOULD FAIL AFTER ONLY 40,000-ESPECIALLY WHEN I HAD BETWEEN 12-15,000 MILES ON THE CAR AT THE TIME OF INITIAL RECALL/REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070080January 15, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, POWER TRAIN
MY CAR STARTED BY LOSING POWER AND THE THE ENGINE WOULD RACE UP IN ANY GEAR. THE LIGHTS ON THE DASH WOULD DIM ALONG WITH THE RADIO AND THE HEADLIGHTS. THEN ON OCT 31 2002, THE GAGES WENT CRAZY. I PARKED THE CAR AND CALLED FORD AND ASKED IF THEY WOULD RUN A TEST TO SEE WHAT WAS WRONG. THEY SAID I WOULD HAVE TO PAY FOR THE TEST AND I TOLD THEM I COULD NOT AFFORD IT. SINCE THEN I ONLY DRIVE THE CAR TO THE STORE ABOUT 5 MILES FROM MY HOUSE AND BACK. NOW THE ENGINE IS STALLING AGAIN IN ANY GEAR. THE ENGINE LIGHT IS ON. I AGAIN ASKED THE DEALERSHIP AND FORD IF THEY COULD RUN THE TEST TO SEE WHAT IS WRONG WITH CAR AGAIN THEY REFUSED. I JUST NOW WROTE A E-MAIL TO FORD. I JUST WANT MY CAR THAT ONLY HAS ABOUT 49000 MILES TO RUN. FORD IS OFFERING A LONGER WARRANTY ON THE NEWER FOCUS WHY NOT OFFER IT TO US THAT OWNER THE PIECE OF JUNK OLDER FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070084January 15, 2004
AIR BAGS, UNKNOWN OR OTHER, STEERING, ENGINE AND ENGINE COOLING, WHEELS, POWER TRAIN, SEAT BELTS, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL
THE BRAKES HAVE BEEN LOOKED AT THREE TIME BECAUSE OF NOISE AND IT'S BEEN SERVICED SEVERAL TIMES. IT'S IN SERVICE RIGHT NOW AND HAS BEEN THERE FOR TWO WEEKS. I DON'T KNOW IF THEY ARE WORKING ON IT OR IF THEY ARE REPAIRING OTHER THINGS OR WHAT. I HAVEN'T HAD HEAT THROUGHOUT THE COLDEST PART OF THE WINTER. THE SEAT BELTS DON'T WORK AND THE PAINT IS PEELING. THE CAR HAS LOCKED UP NOT LETTING ME START THE ENGINE TWICE, THEN JUST OUT OF THE BLUE IT DECIDED TO START. I TRIED TO TURN IN AND THE CAR DEALER AT FORD SAID HE WOULDN'T TOUCH IT, DIDN'T WANT IT. WE BOUGHT IT AUG. 9 2000-FORD CREDIT, SIMPLE INTEREST 6.5 --FIRST PAYMENT SEPTEMBER $456.99 A MONTH THEY SAY WE OWE TOO MUCH TO TRADE IN ???THIS MADE NO SINCE. NOW I KNOW WHAT'S BEEN GOING ON. MY HUSBAND HAS BEEN OUT TO SEA USNAVY FOR ALMOST A YEAR AND I'M SCARED TO DRIVE IT I'M A NERVOUS WRECK ABOUT THIS CAR AND I DON'T KNOW WHAT TO DO. THERE HAS BEEN IS SO MANY RECALLS ON THIS CAR I DON'T KNOW IF THEY HAVE FIXED THEM OR NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070089January 15, 2004
WHEELS, POWER TRAIN, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT:ELECTRICAL
I HAVE HAD NUMEROUS PROBLEMS WITH MY FOCUS. ABOUT 3MO AFTER I BOUGHT IT, THE TRANSMISSION BEGAN TO FEEL LIKE IT WAS SLIPPING, AND MAKING A NOISE. I TOOK IT TO THE PURCHASING DEALERSHIP, AND A MECHANIC TOLD ME IT WAS THE TORQUE CONVERTER. THEY DIDN'T HAVE A LOANER CAR FOR ME, SO I MADE AN AN APPOINTMENT FOR THE FOLLOWING WEEK. THE NEXT DAY ON MY WAY HOME FROM WORK, THE CAR SHUT DOWN. I CALLED A TOW TRUCK, THEY TOOK IT TO THE CLOSEST DEALERSHIP. WHEN I CALLED THE DEALERSHIP THE NEXT DAY, THEY SAID THE FUEL PUMP WENT OUT. THEY TOLD ME THAT THE STUTTER I WAS FEELING IN MY CAR WAS PROBABLY THAT. A FEW DAYS LATER, THE SAME PROBLEM. TOOK IT BACK TO THE SELLING DEALERSHIP, AND THE SHOP SUPERVISOR WENT OUT WITH ME. HE SAID I WAS DRIVING THE CAR OUT OF CONTEXT. WHAT HE MEANT BY THAT, HE WOULDN'T ELABORATE, BUT SAID THERE IS NOTHING WRONG WITH MY CAR. I HAVE BEEN DRIVING IT SINCE, AND THE COMPUTER WILL FADE IN AND OUT, BUT I WON'T LOSE ENGINE POWER. MY CAR HAS TO HAVE NEW BRAKE PADS EVERY COUPLE OF MONTHS, NEW TIRES, AND OTHER MAINTENANCE THINGS. AT LESS THAN 40000 MILES, IT NEEDED NEW SPARK PLUGS, AND WIRES, WHICH I HAPPILY BOUGHT. THE DEALERSHIP WANTED $300, BECAUSE THE PLUGS WERE IN THE BACK OF THE MOTOR. I WENT TO MY CAR, POPPED THE HOOD, FOUR SPARK PLUGS LINED THE TOP OF THE HEAD COVER. THERE WAS NO FURTHER EXPLANATION OF THE ATTEMPTED OVER CHARGE. MY CAR HAS SEVERAL OTHER PROBLEMS. THE POSITIVE CABLE ON THE BATTERY, HAS MELTED BACK, THERE IS A LOUD ROAR IN THE CAB OF THE CAR, AND THREE OF THE FOUR LUG NUTS ON THE RIGHT REAR TIRE HAS SNAPPED OFF. THE EXPLANATION FOR THE LUG NUTS, WAS THAT THE TIRE WAS LOOSE, NOT FASTENED PROPERLY. BUT THIS PROBLEM OCCURRED 3-4 MO AFTER I BOUGHT IT. THE TIRES HAD NOT BEEN TAKEN OFF. I AM TO THE POINT WHERE I HATE FORD FOR SELLING ME THIS CAR. I WILL EVER BUY FORD AGAIN, BUT I LOVE THE CONCEPT OF THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070092January 15, 2004
SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
ENGINE STARTS TO STALLS WHEN COMMING TO A STOP. THEY CLAIM IT NEEDS A NEW CYLINDER HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070095January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE
IN NOVEMBER OF 2002, I NOTICED A SQUEAL UNDER THE HOOD OF MY 2001 FOCUS. THE FIRST TIME I TOOK IT IN, THEY CLAIMED THEY HEARD NO SOUND. I THEN TOLD THE MECHANIC YOU MUST ACTUALLY STEP OUT OF THE CAR TO HEAR THE NOISE.; HE DID HEAR THE NOISE AND FORD HAD TO REPLACE THE BELT TENSIONER AND SERPENTINE BELT. I BEGAN NOTICING THAT MY WINDSHIELD WIPERS WOULD FUNCTION AT WILL. THE LEFT HEADLAMP AND TURN SIGNAL WAS ALSO MALFUNCTIONING. I COULD NOT GET THE WIPERS TO TURN OFF AT TIMES. I WOULD TURN THE HEADLIGHTS OFF AND BACK ON AGAIN, AND THE WIPERS WOULD TURN OFF. THIS WOULD ALSO WORK AT TIMES WHEN THE WIPERS WOULD NOT TURN ON, BUT NOT ALWAYS. I NEVER NOTICED AN ABSOLUTE CONSISTENCY AS TO WHAT WOULD GET THE WIPERS TO FUNCTION PROPERLY. THEY ALSO WOULD NOT FUNCTION AT THE CORRECT SPEED. THEY WOULD GO FAST WHEN I WANTED THEM TO GO SLOW AND VICE-VERSA. I HAD TAKEN THE CAR IN TWICE TO HAVE THIS PROBLEM FIXED. THEY REPLACED THE MULTI FUNCTION SWITCH BOTH TIMES. A WEEK FOLLOWING THE SECOND VISIT, I NOTICED THEY WOULD NOT WORK AGAIN. I SCHEDULED AN APPOINTMENT FOR THE THIRD TIME. IN BETWEEN THE TIME I SCHEDULED THE APPOINTMENT AND THE ACTUAL DAY OF THE APPOINTMENT, I NOTICED THE GAS LIGHT HAD COME ON WHEN I STILL HAD ABOUT 36 MILES WORTH OF GAS LEFT IN MY CAR. I NOTICED THE LIGHT WAS ON FOR A BIT AND THEN IT WENT OFF. SO, I TOLD THEM ABOUT THAT PROBLEM AS WELL WHEN I TOOK THE CAR IN. THEY REPLACED THE FUEL PUMP AND SENDING UNIT ASSEMBLY. ALSO THEY REPLACED WHATEVER WIRES WERE CAUSING THE MULTI FUNCTION SWITCH TO GO OUT AGAIN AND AGAIN. I LEFT THE DEALERSHIP AND MADE A STOP AT A CONVENIENCE STORE. WHEN I TRIED TO START MY CAR, IT WOULD NOT START. NOT A SOUND OR ANYTHING. THE CAR WAS TOTALLY DEAD. I CALLED FORD TO HAVE THEM TOW THE CAR. THIS TIME, THEY CLAIMED THEY NEEDED TO REPLACE THE CLUTCH SAFETY START SWITCH, WHICH THEY DID. MY BREAKS ALSO SQUEAK CONSTANTLY. THEY ADJUSTED THE BREAKS AND CLEAN THEM UP. THEY CLAIM THE SQUEAKING BREAKS ARE NORMAL. DO NOT BUY A FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070103January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER
MY WARRANTY WAS 36,000 WHICH IS UP. FIXING THE BRAKES WAS NO PROBLEM BUT I DONT FEEL MY WHEEL BEARINGS NEED REPLACED THIS QUICKLY WITHOUT HAVING SOME KIND IF DEFAULT IN THEM FROM THE START. MY CAR IS MAKING THIS LOUD, ROARING SOUND, WHICH IS DRIVING ME CRAZY. I'M WRITING TO SEE IF THERE'S ANYTHING THE HEADQUARTERS OF FORD CAN DO. THERE ARE RECALLS ON 2001 FORD FOCUSES BUT JUST SO HAPPEN NOT ON MY CAR AND WHY IS THAT WHEN IM HAVING COMPLICATIONS WITH IT. IT SOUNDS LIKE A TRACTOR AND IVE ONLY HAD THE CAR FOR 16 MONTHS. I WAS A STUDENT IN DALLAS AND THAT WAS THE ONLY TRAVELING I DID. I'M NOT HARD ON VEHICLES AT ALL. THE WHEEL BEARING ARE GONE BAD ON MY CAR AND I HOPE THERE'S SOMETHING SOMEONE CAN DO. ITS THE FRONT ONES. BY THE WAY IT DOESN'T SEEM AS IF MY TRANSMISSION IS CHANGING THE CORRECT # OF GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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