Ford Focus Complaints

22,326 consumer complaints on file.

#892634July 12, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VEHICLE SPEED CONTROL
INTERMITTENT FAILURE OF SIGNAL LIGHTS/ BRAKE LIGHTS/ SPEED CONTROL, AND AIR CONDITIONING. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892652July 12, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE PULLING INTO THE DEALER LOTS, A FIRE HAD DEVELOPED IN ENGINE COMPARTMENT. INSURANCE ADJUSTER INSPECTED VEHICLE, AND INFORMED CONSUMER THAT CAUSE OF FIRE WAS A POWER STEERING PUMP LEAKAGE. DEALER WAS ALSO NOTIFIED, AND NO RESPONSE WAS GIVEN AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8011957July 11, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THROTTLE STUCK, CAUSING SUDDEN ACCELERATION WHICH RESULTED IN A MAJOR ACCIDENT.*AK *MJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892443July 11, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION:MODULE
TO START VEHICLE KEY IN IGNITION SWITCH AND IGNITION COMPUTER CHIP MUST BE IN SYNC WITH ONE ANOTHER. WHEN ITS NOT IN SYNC, VEHICLE CAN STALL OUT WHILE DRIVING IN MIDDLE OF TRAFFIC. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC REPLACED COMPUTER CHIP AND IGNITION SWITCH/ KEY. STALLING PROBLEM HAS REAPPEARED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892291July 10, 2001
PARKING BRAKE:CONVENTIONAL
EMERGENCY BRAKE WILL NOT WORK, BUTTON ON HANDLE STAYS IN, DOES NOT ENGAGE BRAKE. FIRST DEALER SIMPLY POPPED BUTTON OUT. THIS DID NOT REMEDY PROBLEM, IT HAPPENED AGAIN AFTER THAT. CONSUMER HAS APPOINTMENT WITH ANOTHER DEALER AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892376July 10, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
ENGINE FLOODS AND STALLS AT IDLE OR IN MOTION. EMISSIONS LIGHT COMES ON WEN IT STALLS. OWNERS MANUAL STATES IF EMISSION LIGHT COMES ON, IT INDICATES THAT CATALYTIC CONVERTER IS HOT AND CAN CAUSE A FIRE. VEHICLE DOESN'T START BACK UP ONCE IT STALLS, IT HAS TO BE TOWED. THERE IS A GASOLINE SMELL BEFORE IT STALLS. DEALER HAS TRIED TO REMEDY PROBLEM 6 TIMES. DEALER HAS ACKNOWLEDGED OF OTHER VEHICLES WITH SAME PROBLEM. DEALER REMOVED FUEL PUMP DRAINED IT AND CLEANED IT. DEALER HOOKED A COMPUTER TO VEHICLE SO CODE WOULD SHOW HOW TO REPAIR IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892380July 10, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A REAR END COLLISION AT APPROXIMATELY 30 MPH. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892393July 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING AT HIGHWAY SPEEDS VEHICLE WOULD SUDDENLY STALL OUT FOR NO REASON IN THE MIDDLE OF TRAFFIC. PROBLEM OF STALLING COULD HAPPEN WHILE AT A STOP LIGHT OR SIGN. WHENEVER TRYING TO RESTART VEHCLE, IT WOULD BE FLOODED. NOT ABLE TO RESTART AFTER 24 HRS. LATER, PROBLEM WAS INTERMITTENT. VEHICLE HAS BEEN TOWED 7 TIMES AFTER STALLING. AT DEALERSHIP MECHANIC COULD NOT LOCATE CAUSE OF STALLING. WAS EVEN TEST DRIVEN, BUT STALLING DID NOT OCCUR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006467July 9, 2001
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY / ALTERNATOR LIGHT CAME ON AND STAYED ON WHILE DRIVING. THIS OCCURRED THREE TIMES : FIRST ON 4/26/00 AT 4332 MILES, SECOND ON 4/24/01 AT 16674 MILES AND LAST ON 7/5/01 AT 20427 MILES. EACH TIME THE CAR WAS REPAIRED BY A FORD DEALER AT NO COST UNDER WARRANTY.**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/01 CUT-OVER TO ARTEMIS****748178. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003122July 9, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINE SEPARATING AT THE FUEL PUMP CONNECTION ON THE TOP OF GAS TANK CAUSING A SEVERE GAS LEAK ON THE GROUND NEAR THE CATALYTIC CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892087July 6, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, PARKING BRAKE:CONVENTIONAL
WHILE DRIVING AT 35 MPH AND ATTEMPTING TO STOP BRAKES AND EMERGENCY PARKING BRAKE WOULD NOT ENGAGE TO SLOW VEHICLE DOWN. CONSUMER IMPACTED A VEHICLE IN FRONT, AND SUFFERED A BLOODY NOSE WHEN AIR BAGS DEPLOYED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892007July 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:AXLE ASSEMBLY
SOME OF THE BRAKE COMPONENTS ARE COVERED IN RUST, DEALER STATED THAT THIS IS A COMMON PROBLEM DUE TO A PROTECTANT NOT BEING USED DURING MANUFACTURING, RUST IS VERY SEVERE AND ALXES ARE BEGINNING TO RUST, CONSUMER IS VERY CONCERNED, DEALER WILL NOT MAKE REPAIRS UNLESS CONSUMER PAYS FOR COSTS OR UNTIL A RECALL IS ISSUED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561876July 3, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
CONSUMER EXPERIENCED EXCESSIVE PLAY IN THE STEERING WHEEL WHILE DRIVING, VEHICLE WAS TOWED TO DEALER WHO FOUND THE LOCTITE WHEEL NUT LOOSE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891935July 3, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING 10MPH IN BUMPER TO BUMPER TRAFFIC CONSUMER HAD A FRONT END COLLISION, CAUSING AIRBAGS TO DEPLOY AND BREAK WINDSHIELD ON PASSENGER'S SIDE. MANUFACTURER AND DEALER HAVE BEEN CONTATCED TO BUY BACK VEHICLE, BUT NO DECISION HAS BEEN MADE AT THIS TIME.*AK CONSUMER SUSTAINED FIRST AND SECOND DEGREE BURNS TO RIGHT ARM BECAUSE OF AIR BAGS. *SLC
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#747737July 3, 2001
STEERING: STEERING WHEEL/HANDLE BAR
ON SATURDAY, JUNE 30, 2001, THE STEERING WHEEL ON MY 2000 FORD FOCUS STATION WAGON BEGAN TO COME LOOSE. SPECIFICALLY, THE STEERING WHEEL WAS UNRESPONSIVE WHEN TURNED SLIGHTLY, AND WAS ONLY EFFECTIVE WHEN TURNED SHARPLY. THEN I NOTICED THAT THE STEERING WHEEL WAS WOBBLING AT THE BASE -- I.E., THE POINT WHERE THE STEERING COLUMN ENTERED THE DASHBOARD. I DROVE TO TED BRITT FORD (WHERE WE BOUGHT THE CAR) AND LEFT THE CAR FOR SERVICING. ON TUESDAY, JULY 3, 2001, THE SERVICE TECHNICIAN AT TED BRITT (JIM KIEFER OF THE BROWN TEAM) CALLED ME TO INFORM ME THAT THE STEERING COLUMN HAD BEEN ASSEMBLED IMPROPERLY BY THE MANUFACTURER. I UNDERSTOOD HIM TO EXPLAIN THAT THE BOLTS TO THE STEERING COLUMN HAD NOT BEEN SUFFICIENTLY TIGHTENED, AND HAD SIMPLY COME LOOSE OVER TIME. HE STATED THAT HE HAD NEVER SEEN THIS SAME PROBLEM BEFORE. I NOTE THAT THE CAR HAS BETWEEN 19,000 AND 20,000 MILES ON IT, AND IT TOOK APPROXIMATELY ONE YEAR SINCE WE BOUGHT THE CAR FOR THIS PROBLEM TO MANIFEST ITSELF. IT SEEMS LIKELY THAT MOST PEOPLE WHO BOUGHT 2000 FORD FOCUS STATION WAGONS HAVE NOT YET PUT 19,000 + MILES ON THEM, SO THIS PROBLEM (IF GENERAL TO ALL OR MANY FOCUSES) MAY STILL BE LATENT IN MANY CASES. THANK YOU FOR YOUR ATTENTION TO THIS INCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747745July 3, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
SMELL LIKE FIREWORKS COMES FROM UNDER HOOD AND IN PASSENGER AREA AFTER TRIPS OF 20 MILES OR MORE, 2 DEALERS FAIL TO FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891844July 2, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING 10 MPH IN TRAFFIC CONSUMER HAD A FRONT END COLLISION THAT CAUSED DRIVER'S AND PASSENGER'S AIRBAGS TO DEPLOY. PASSENGER SIDE OF WINDSHIELD WAS BROKEN FROM FORCE OF AIRBAG. CONSUMER RECEIVED 2ND DEGREE BURNS FROM AIR BAG DEPLOYMENT. MANUFACTURER HAS BEEN CONTACTED FOR PURCHASING VEHICLE BACK. NO RESULT HAS BEEN DECIDED AT THIS TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#747695July 2, 2001
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DRIPPING FROM PASS. SIDE HEAT VENT DURING A/C USE OR RAIN, SEVERE RATTLING FROM TRANSMISSION DURING ACCELERATION OR AT IDLE WITH CLUTCH OUT, WHEN CLUTCH IS PRESSED THE NOISE GOES AWAY, FRONT END OUT OF ALIGNMENT, PULLS TO THE RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747571June 29, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747601June 29, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
1ST LUG BOLT FAILURE OCCURED FOLLOWING A FLAT TIRE ON RIGHT REAR. CHANGED TIRE FOLLOWING OWNER'S MANUAL AND THE LUG BOLT SHEARED OFF IN THE WHEEL. DEALER REPLACED PART & LABOR AT NO CHARGE TO ME. 2ND FAILURE TO LUG BOLT OCCURRED TO LEFT REAR WHILE DRIVING. DEALER REFUSED TO REPLACE SHEARED OFF BOLT AT NO CHARGE TO ME. DEALER STATED THAT WHEN THE TIRES WERE REPLACED AT 12,000 MILES, THAT THE NON-FORD TIRE SERVICER MUST HAVE USED AN INCORRECT TORQUE SPECIFICATION TO REMOVE/REPLACE TIRES. DEALER COULD NOT PROVIDE ME WITH THE TORQUE SPECIFICATION. DEALER DID NOT FIX THIS DEFECT & LET US LEAVE THE DEALERSHIP WITH ONLY 3 LUG BOLTS ON THE LEFT REAR WHEER. THE LUG BOLT ON THE FORD FOCUS ARE DEFECT AND BASED ON THE NUMBER OF OTHER CONSUMERS ON YOUR WEB-SITE EXPERIENCING LUG BOLT FAILURE, THE VEHICLES SHOULD BE RECALLED FOR REPLACEMENT OF THE WHEEL LUG BOLTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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