Ford Focus Complaints

22,326 consumer complaints on file.

#8008562April 24, 2002
AIR BAGS:FRONTAL
PE 02 020: AIR BAG BURN INJURIES/VEHICLE FIRE: VEHICLE WAS INVOLVED IN A CRASH, IN WHICH BOTH AIR BAGS DEPLOYED. DRIVER'S AIR BAG CAUSED A FIRE ON DRIVER'S SHIRT AND SECOND DEGREE BURNS ON LEFT ARM. DEALER NOTIFIED. *AK *YD
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#8008323April 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHEN BRAKES ARE APPLIED THERE IS AN EXTENDED STOPPING DISTANCE. FORD HAS REPAIRED VEHICLE ONCE UNDER AVERSIVE RECALL. *AK CONSUMER STATES THAT BRAKES WERE COMPLETELY WORN OUT AGAIN AT 33000 MILES. THE MANUFACTURER REFUSED TO FIX THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008391April 23, 2002
PARKING BRAKE:CONVENTIONAL
WHEN PARKING VEHICLE ON A HILL EMERGENCY BRAKES WILL NOT INGAGE. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008393April 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PUTTING VEHICLE IN REVERSE GEAR THERE IS A LOUD NOISE. DEALER CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761070April 23, 2002
AIR BAGS:FRONTAL
MY 16 YEAR-OLD DAUGHTER WAS INVOLVED IN WHAT SHOULD HAVE BEEN A MINOR ACCIDENT. BOTH AIRBAGS DEPLOYED. DRIVER'S SIDE AIRBAG DEPLOYED AT SUCH A SPEED IT CAUGHT HER SLEEVES ON FIRE. ONCE HER SLEEVES WERE ON FIRE SHE PANICKED THINKING HER HAIR WAS GOING TO CATCH FIRE, WHICH CAUSED HER TO LOSE CONTROL OF THE CAR AND END UP IN SOMEONE'S YARD. THE PASSENGER SIDE AIRBAG DID NOT DEPLOY TOWARDS THE PASSENGER SEAT, INSTEAD IT DEPLOYED TOWARDS THE WINDSHIELD CAUSING THE WINDSHIELD TO SHATTER. THE CAR HAS BEEN TOTALLED BY THE INSURANCE COMPANY. BEING THAT THIS CAR IS TARGETED TOWARDS TEENS AND YOUNG ADULTS, SOMETHING NEEDS TO BE ADDRESSED ABOUT THE AIRBAGS AND AT THE RATE OF SPEED IN WHICH THEY DEPLOY. THIS IS WHAT CAUSED THE CAR TO BE TOTALLED, OTHERWISE SHE WOULD HAVE BEEN ABLE TO BE IN CONTROL TO SAVE THE CAR AND HERSELF FROM 2ND AND 3RD DEGREE BURNS THAT SHE SUFFERED ON HER ARMS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#761097April 23, 2002
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH FAILED. KEY WOULD NOT TURN WHEN PLACED INTO THE IGNITION. DEALER IS CURRENTLY REPLACING IGNITION SWITCH AND IGNITION COLUMN. FORD WAS CONTACTED AND HAS DENIED ANY KNOWEDGE OF PREVIOUS PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761104April 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE FAILURE OF FRONT DISK ROTORS. THIS APPEARS TO BE A FREQUENT AND WELL DOCUMENTED PROBLEM WITH FORD FOCUS. FORD CUSTOMER SERVICE CLAIMS THE FAILURE OF THE ROTORS IS "NORMAL WEAR AND TEAR" YET OWNERS ARE REPORTING FREQUENT FAILURES. THERE IS EVEN AN INTERNET SITE DEVOTED SOLELY TO THIS DEFECT, WHICH FORD HAS NOT ACKNOWLEDGED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008280April 22, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
UNABLE TO START VEHICLE , COULDN'T PUT KEYS INTO THE IGNITION. HAD TO HAVE VEHICLE TOWED.DEALERSHIP REPLACED IGINTION CYLINDER 2 TWICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008282April 22, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHEN VEHICLE COMES TO A COMPLETE STOP, IT WILL STALL OUT , ENGINE CHECK LIGHT COMES ON WHICH WAS CAUSED BY A DEFECT IN THE CYLINDER HEAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761009April 22, 2002
AIR BAGS:FRONTAL
UPON IMPACT AIRBAGS DEPLOYED, AND I (THE DRIVER) RECEIVED SECOND-DEGREE BURNS TO MY ABDOMEN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#760984April 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY:TRUNK LID
TRANSMISSION NEEDED TO BE REPLACED AT 7000 MILES. AT 25000 MILES THE CAR IS HAVING THE SAME PROBLEMS- HESITATION, WHINING NOISES, AND HARD SHIFTING. THE TRUNK DOOR MUST BE SLAMMED AS HARD AS POSSIBLE SEVERAL TIMES BEFORE IT CLOSES. ALSO A PASSENGER COMPARTMENT WATER LEAK HAD TO BE REPAIRED FOUR TIMES BEFORE IT WAS FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760892April 19, 2002
SUSPENSION:FRONT
GRINDING, POPPING NOISE FROM RIGHT FRONT SUSPENSION. UNABLE TO DETERMINE CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008027April 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS NOT ABLE TO SHIFT FROM DRIVE TO PARK, ONLY ABLE TO SHIFT FROM DRIVE TO NEUTRAL. THE VEHICLE IS AT THE DEALER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008030April 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN IDLING VEHICLE WILL START TO SHAKE INTERMITTANTLY, BEGINNING AT ENGINE AND WORKING IT'S WAY BACK TOWARDS REAR OF VEHICLE.. DEALER CANNOT FIND A PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008033April 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING VEHICLE WOULD VIBRATE, DEALER REPLACED FRONT ROTORS DUE TO WARPING. THEN REPLACED ROTORS AGAIN ON 15 SEP. 2001 FOR THE SAME PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008037April 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES WHILE TRAVELING AT 65 MPH WITHOUT ANY INDICATION VEHICLE LOSSES ALL POWER CAUSING CONSUMER TO PULL OVER. DEALER HAS BEEN CONTACTED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008062April 19, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER STATES THAT THE BRAKE LIGHTS ON THE VEHICLE HAVE STOPPED WORKING. CONTACTED DEALER AND THE DEALER CANNOT FIGURE OUT WHY IT STOPPED WORKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008063April 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT THE VEHICLE, ON NUMEROUS OCCASION HAS BEEN STUCK IN PARK POSITION THAT NO MATTER HOW HARD THE CONSUMER TRYS THE VEHICLE WILL NOT MOVE OUT OF GEAR. CONTACTED DEALER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008065April 19, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATES THAT THE VEHICLE WITHOUT ANY WARNING WILL STALL OUT THE CONSUMER ALSO SMELLS GAS. CONTACTED DEALER AND THE DEALER REPLACED THE FUEL PUMP. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008066April 19, 2002
SUSPENSION
CONSUMER STATES THAT WHILE DRIVING AT HIGH SPEEDS THE VEHICLE WILL START TO PULL TO THE LEFT AND WHEN TRYING TO ADJUST IT TO THE RIGHT THE VEHICLE WILL THEN MOVE OVER TO THE RIGHT AND THEN BACK TO THE LEFT SO THE VEHICLE IS MOVING FROM SIDE TO SIDE ON THE ROAD. CONTACTED DEALER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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