Ford Focus Complaints

22,326 consumer complaints on file.

#763129June 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:WHEEL BEARING
I WORK FOR A GOODYEAR CO. AND EVERYTIME THERE IS A PROBLEM I HAVE ONE OF OUR TECHS. CHECK IT OUT FOR ME. FIRST IT WAS THE BRAKES I WAS TAKING MY CHILDREN TO THE MOVIES,AS I WAS TURNING INTO THE PARKING SPACE I HEARD A GRINDING NOISE.THE NEXT DAY AT WORK I HAVE AUTO TECH. INSPECT MY BRAKES I HAD LESS THAN 10% LEFT ALL AROUND AND THE FRONT ROTORS WERE CRACKED! MY CHILDREN AND I COULD HAVE DIED! I TOOK THE CAR TO THE DEALER TO MARINA FORD THEY REPLACED FRONT ROTORS,PADS AND REAR SHOES. THREE WEEKS LATER PADS WERE DOWN TO 10% I DID NOT BOTHER GOING BACK TO THE DEALER. OUR TECH. AT MY PLACE OF EMPLOYMENT REPLACED MY BRAKES WITH GOOD QUALITY PADS AND SHOES. I HAD TH ISIDE PANEL REPLACED,THE WINDSHIELD WIPER MOTOR REPLACED AND THE RIGHT FRONT WHEEL BEARING REPLACED! NOW MY LEFT FRONT TIE-ROD IS BENT,MY CAR SHUTS OFF WHEN THE GAS IS AT THE 3/4 MARK AND WHEN MAKING RIGHT TURNS,THE EMISSION LIGHTS UP AND THE CAR STOPS! THIS IS A PROBLEM CAR THE FORD FOCUS. I FOUND A WEB SITE AND THER IS OVER A THOUSAND CONSUMERS WHO ARE NOT PLEASED WITH THEIR FOCUS TOO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763116June 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE:BODY:DOOR, POWER TRAIN:CLUTCH ASSEMBLY
I COMPLAINED ABOUT THE BRAKES AT 3000 MILES - TOLD NO PROBLEMS THE BRAKES JUST DO THAT - AT 11993 MILES BRAKES INSPECTED 50 - 60 % LEFT - AT 15561 BRAKES INSPECTED 65 - 75 % LEFT - NOW SOME HOW ONLY 4000 MILES LATER ONLY 10% OF BRAKES LEFT AND NEED TO BE REPLACED WITH A TOTAL OF 19,992 MILES - ALSO TOOK CAR IN SEVERAL TIMES FOR DYING WHILE DRIVING AND TOLD NO PROBLEM - THEN THERE WAS A RECALL ON THE CLUTCH CYLINDER AND THEY SAID THAT WAS PROBABLY THE PROBLEM SO THEY REPLACED THAT - STILL HAD THE PROBLEM - THEY HINTED THAT IT WAS ME BECAUSE THEY WERE UNABLE TO DUPLICATE THE PROBLEM - THEN FINALLY WHEN MY RADIO WOULD GO ON AND OFF IN THEIR PRESNCE THEY INSPECTED FURTHER AND DISCOVERED MY ENTIRE DASHBOARD WIREING WAS MELTED AND IT IS A WONDER MY CAR DIDN'T CATCH ON FIRE. THEY RE-WIRED THE ENTIRE CAR AND REPLACED MY RADIO AND HAD MY CAR FOR OVER A WEEK - WITHIN A MONTH THE RADIO WASN'T WORKING AGAIN AND THEY REPLACED IT FOR THE SECOND TIME - THEN 3 MONTHS LATER MY ELECTRIC DOOR LOCKS STOPPED WORKING AND NEEDED TO BE REPLACED - AND BY THE WAY MY RADIO HAS GONE OUT 2 TIMES SINCE THE LAST REPLACEMENT AND THEY SAID IT WAS PROBABLY JUST LOOSE OR SOMETHING AND NOT TOO CONCERNED AND NOW THE BRAKES ALL THIS AT 19,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011831June 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE INTERMITTENTLY STALLS WHILE SLOWING FOR A STOP RESULTING IN THE VEHICLE LOOSING ALL POWER, THE VEHICLE WILL RESTART BUT WILL CONTINUE TO STALL, FORD WAS CONTACTED AND REPLACED FUEL PUMP, BUT PROBLEM STILL EXISTS. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011839June 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE STALLED OUT WHEN DRIVING AT HIGH SPEEDS. *AK THE VEHICLE HAS STALLED OUT SEVERAL TIMES, MOST OFTEN WHEN COMING OFF OF A RIGHT TURN RAMP. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011846June 14, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING 65-70 MPH CONSUMER HEARD A POP FROM RIGHT FRONT OF VEHICLE, CONSUMER LOST CONTROL, AND VEHICLE ROLLED OVER. CONSUMER SUFFERED BROKEN RIBS, AND VEHICLE WAS TOTALLED. *AKI
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#763077June 14, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THIS PROBLEM STARTED HAPPENING AROUND 12,000 MILES, AND WHILE THIS FORM ASKS FOR A FAILURE DATE, IT DOES IT SO MUCH IT IS HARD TO SAY, I PUT AN APPROXIMATE DATE OF THE WORST OCCURRENCE BECAUSE OF THE PROBLEM. I REALIZE THERE IS ALREADY AN INVESTIGATION ABOUT THIS, I JUST WANTED TO ADD ANOTHER TESTIMONY. WHEN THE FUEL TANK IS LESS THAN HALF FULL, AND THE CAR TAKES RIGHT-TURNS, ESPECIALLY LONG, SWEEPING TURNS, SUCH AS HIGHWAY ENTRANCE/EXIT RAMPS, THE CAR WILL JERK AND LURCH VIOLENTLY, REFUSING TO ACCELERATE, AND WILL STALL IF PROVOKED ENOUGH. IF I BACK OFF THE GAS, IT RECOVERS, BUT TWICE IT HAS COMPLETELY STALLED OUT, REFUSING TO TURN BACK ON FOR A FEW HOURS, ONE OF THESE TIMES WAS IN HEAVY HIGHWAY TRAFFIC, I COASTED AT ABOUT 25MPH SINCE IT WOULD NOT ACCELERATE, THEN IT EVENTUALLY DIED. THIS PARTICULAR INCIDENT, MY DEALER FILLED THE TANK WITH GAS (WHICH DOES NOT ALLOW FOR THE PROBLEM TO OCCUR, KIND OF STUPID OF THEM), AND THEN DROVE IT AROUND, BUT WOULD NOT ALLOW ME TO SHOW THEM HOW TO REPLICATE THE PROBLEM. I MUST NOW KEEP MY GAS TANK MORE THAN HALF FULL, BECAUSE OF THE DANGERS IN GETTING ON AND OFF THE HIGHWAY. IT EVEN DOES IT AROUND TOWN NOW, AT TIMES. THE DEALER SAYS IT IS A RESULT OF A FUEL FILTER GETTING CLOGGED AND THEY WOULD JUST CLEAN IT OUT, BUT OTHER FOCUS OWNERS I ASSOCIATE WITH (WWW.FOCALJET.COM) HAVE REPORTED THAT THIS IS ONLY A TEMPORARY FIX. OTHERWISE, I HAVE ABSOLUTELY NO COMPLAINTS ABOUT THIS CAR, AND I APPLAUD FORD FOR THE RECALLS, THEY MAY MAKE OUR CAR LOOK BAD BUT IT SHOWS FORD IS ACCEPTING RESPONSIBILTY FOR DEFECTS, AND TRYING TO IMPROVE ON THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763085June 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE:DELIVERY, STRUCTURE:BODY:TRUNK LID, EXTERIOR LIGHTING:BRAKE LIGHTS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011704June 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT ANY SPEED VEHICLE WILL SHUT OFF WITH OUT ANY NOTICE. CONTACTED DEALER, AND WAS NOT WILLING TO DO ANYTHING.*AK *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011722June 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS AT ANY SPEED. CONSUMER FEELS IT'S UNSAFE BECAUSE IT CAN HAPPEN ON FREEWAY WITHOUT WARNING. DEALER HAS REPLACED OXYGEN SENSOR, BUT PROBLEM REOCCURRED. *AK JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011726June 13, 2002
ELECTRICAL SYSTEM:IGNITION
THERE IS A DELAY WHEN STARTING VEHICLE, AT 55-65 MPH VEHICLE JERKS AND IS HARD TO CONTROL. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011743June 13, 2002
SUSPENSION:FRONT
WITHOUT WARNING FRONT TIRES ARE WEARING OUT. DEALER HAS BEEN NOTIFIED. MECHANIC STATED FRONT SUSPENSION UNIT IS CAUSING UNBALANCED WEAR ON FRONT TIRES.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011797June 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, WITHOUT WARNING VEHICLE WILL STALL, THEN SHUT OFF. DEALER HAS BEEN NOTIFIED. HOWEVER, HAS NOT FOUND THE REMEDY TO SERVICE VEHICLE.*AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011813June 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE ROTORS AND PADS HAD TO BE REPLACED TWICE WITHIN 26,000 MILES OF WEAR. PROBLEM WOULD CAUSES VEHICLE TO VIBRATE SEVERELY WHEN APPLYING BRAKES. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011816June 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL STALL OUT WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763044June 13, 2002
SUSPENSION:FRONT:CONTROL ARM
THE BALL JOINT BROKE, THE CAR ROLLED ABOUT 3 TIMES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#763054June 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR HAS BEEN TAKEN IN TWICE AND IT STILL STALLS, LOSES BRAKES AND STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011611June 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD STALL WHILE MAKING TURNS. DEALER WAS NOTIFIED, AND VEHICLE WAS RETURNED BACK TO DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011627June 12, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLED TWICE AT 45 MPH. DEALER REPLACED THE FUEL PUMP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011646June 12, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE TRAVELING ON HIGHWAY ANOTHER MOTORIST FLAGGED HIM DOWN TO INFORM THAT THERE WAS FIRE COMING FROM UNDERNEATH THE VEHICLE. HE PULLED OVER , LIFTED HOOD UP, AND VEHICLE WAS ON FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8011659June 12, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
SOMETIMES KEY WILL NOT FIT IN IGNITION. TOOK TO DEALER, AND THEY STATED THAT IGNITION IS OFF TRACK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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