Ford Focus Complaints

22,326 consumer complaints on file.

#8016207August 13, 2002
VEHICLE SPEED CONTROL
VEHICLE IS SUBJECT TO STALLING/STOP, LUNGE FORWARD OR HESITATE WITH NO WARNING WHILE IN MOTION. DEALERSHIP HAS HAD VEHICLE SEVERAL TIMES WITH NO CHANGE IN CONDITION. OWNER ALSO STATED THAT SHE HAD SOME SORT OF FLUCTUATION WITH THE RPM GAUGE, SPORATICULLY. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016233August 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON HIGHWAY THERE IS A CLUNKING NOISE COMING FROM THE FRONT AND REAR UNDERNEATH THE VEHICLE, TRANSMISSION SLIPS AND DOESN'T SHIFT PROPERLY. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765611August 13, 2002
SUSPENSION:FRONT:CONTROL ARM
MY FATHER OWNS THIS VEHICLE, BUT HE BOUGHT IT FOR ME FOR SAFETY REASONS, I AM A 16 YEAR OLD FEMALE. TRAVELING AT NORMAL HIGHWAY SPEED ON A DRY, TWO LANE HIGHWAY WITH NO TRAFFIC AT NIGHT MY 2002 FORD FOCUS LOST CONTROL DUE TO THE FRONT CONTROL ARM FRACTURING. MY RIGHT FRONT TIRE ENDED UP TOTALLY UNATTACHED TO THE CONTROL ARM AND ONLY STAYING ATTACHED TO THE VEHICLE BY THE HOLD OF THE TIE ROD. MY VEHICLE SWERVED INTO THE MEDIAN AND INTO THE ONCOMING TRAFFIC (THANKFULLY NO TRAFFIC WAS AROUND). BEING BY MYSELF WITH NO CELL PHONE I WAITED UNTIL SOMEONE STOPPED ON THE SIDE OF THE ROAD. A POLICE MAN, OFFICER STROM FROM THE TITUSVILLE POLICE DEP'T STOPPED AND NOTICED THE SKID MARKS AND VERIFIED THE FRONT WHEEL HAD IN FACT COME LOOSE OF THE CONTROL ARM AND CAUSED THE ACCIDENT. THE TOW TRUCK OPERATOR, HERB DANIEL'S ALSO VERIFIED THE FRACTURE IN THE CONTROL ARM. I WAS NOT PHYSICALLY INJURED, BUT IT WAS PRETTY EMOTIONALLY TRAUMATIZING. MY DAD LOOKED UP INFORMATION ON THE INTERNET THE FOLLOWING MORNING AND FOUND THAT ACCIDENTS SIMILAR TO MINE HAD BEEN REPORTED BEFORE AND NO RECALLS HAD BEEN MADE. WE HAVE VIDEO FOOTAGE TO SHOW THE SKID MARKS AND SCENE OF THE ACCIDENT. AT THIS POINT OUR MAIN CONCERN IS TO KEEP THIS TYPE OF ACCIDENT FROM HAPPENING AGAIN AND TO MAKE SURE THE NEW PART THAT WILL BE ADDED TO THE CAR WILL NOT BE DEFECTIVE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#765522August 12, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS DEFECT OCCURS WHEN MAKING SWEEPING RIGHT HAND TURNS OR GOING UP STEEP GRADES WITH LESS THAN HALF A TANK. THE MOST DANGEROUS OCCURRED WHEN I WAS IN THE PASSING LANE TRYING TO GET OVER WHEN THE PUMP FAILED AND WAS ALMOST REAR ENDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765528August 12, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
AFTER NEGOTIATING A CLOVELEAF ONRAMP, THE ENGINE RUNS OUT OF FUEL AND STALLS. THIS HAPPENS ALL THE TIME AND IS DANGEROUS AS WE HAVE MANY 18-WHEELERS IN OUR AREA BARRELING DOWN ON YOUR VEHICLE AS IT LOSES POWER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765556August 12, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE DATE LISTED IS THE FIRST FAILURE DATE. THE SENSOR WENT OUT AND THE CAR KEPT RUNNING. ON 7/1/02, THE SENSOR FAILED AGAIN AND THIS TIME A FUSE BLEW AND THE CAR STOPPED RUNNING. I WAS DRIVING 70 MPH WITH 3 PASSENGERS IN MY CAR. THE CAR WAS TOWED TO THE NEAREST DEALER, WHO "REPAIRED" THE CAR AND I ARRIVED ON 7/3/02 TO PICK IT UP. I DROVE APPROXIMATELY 3 MILES AWAY FROM THE DEALERSHIP AND THE PART FAILED AGAIN. I WAS DRIVING APPROXIMATELY 30 MPH IN HEAVY TRAFFIC. THE CAR WAS TOWED BACK TO THE SAME DEALER, WHO TOLD ME THE PART FAILED ANOTHER TWO TIMES WHILE THEY WERE ATTEMPTING TO DETERMINE WHAT WAS WRONG. FINALLY, THEY REPLACED THE WIRING HARNESS AND THE CAR HAS RUN SINCE THEN. I FINALLY PICKED UP THE REPAIRED CAR ON 7/10/02. I CONTACTED FORD (THE CORPORATION), WHO TOLD ME THEY WERE NOT AWARE OF ANY PROBLEM WITH THE PART AND THEIR ENGINEERING DEPARTMENT WOULD DO SOMETHING ABOUT IT IF THERE WERE ENOUGH COMPLAINTS. I WAS TOLD BY A SERVICE TECHNICIAN AT THE DEALERSHIP THAT REPAIRED MY CAR, WHO TOLD ME IT WAS "A BAD FORD PART" AND THAT THERE WAS NOTHING THEY COULD DO ABOUT IT UNTIL FORD CAME OUT WITH A NEW PART. I TOLD FORD WHAT I WAS TOLD BY THE DEALERSHIP, THEY CONTACTED THE TECHNICIAN WHO DENIED SAYING THAT. I WOULD JUST LIKE TO PUT SOME PRESSURE ON FORD TO ASSURE THAT THIS VEHICLE RUNS PROPERLY AND PREVENT THIS PROBLEM FROM HAPPENING AGAIN. I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT IN PREVIOUS INCIDENTS, BUT MAY NOT BE AS LUCKY THE NEXT TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765451August 10, 2002
SUSPENSION, SUSPENSION:FRONT:SHOCK ABSORBER
VEHICLE HAS BEEN IN MULTIPLE DEALERSHIPS, IN TX AND IN AR AND STILL NOTHING HAS BEEN FIXED. THE SUSPENSION HAD BEEN REPLACED DUE TO BENT STRUTS FAULTY SHOCKS. THE BRAKES HAVE BEEN REDONE ON 4 SEPERATE OCCASSIONS AND STILL SQUEAL AND GRIND. THE TRANSMISSION LASTED 6 MONTHS THIS TIME AND IS BEING REPLACED AS I TYPE. THERE IS A WIERD METAL NOISE COMING FROM THE FROM RIGHT SIDE ON ACCELERATION. ALL OF THE RECALLS HAVE BEEN COMPLETED. DID HAVE A BURNING SMELL WHICH THE DEALERSHIP COULD NOT DUPLICATE. EXCESSIVE WIND NOISE FROM THE DRIVER SIDE WINDOW. WHICH THE DEALERSHIP BLAMES ON AFTERMARKET WIRING. WHICH WOULD HAVE NOTHING TO DO WITH THE WIND NOISE. THE CAR NOW SWAYS ON THE FREEWAY AS IF THE WIND IS PUSHING THE CAR AROUND WHEN THERE IS NO WIND. EVERYONE THAT WE SPEAK TO CANNOT HELP ME. THE PEOPLE WILL PULL THE CAR UP ON OASIS AND THAT MAKE COMMENTS LIKE "OH MY GOD" AND "I HAVE NEVER SEEN ANY FOCUSES WITH THIS MANY PROBLEMS" I WAS A LOYAL FORD PERSON. I OWN NUMEROUS FORDS. INCLUDING A 94 COBRA, 97 EXPEDITION, 86 SVO, 67 GT390, AND NUMEROUS OTHERS AND THIS IS VERY DISCOURAGING. THE FUEL PUMP HAS BEEN REPLACED AND ON A RECENT TRIP I HAD TO DO 3 TUNEUPS ON THE CAR JUST TO GET WHERE I WAS GOING. OIL WAS LEAKING INTO THE SPARK PLUG HOLES FROM SOMEWHERE. THE CAR SURGES TO NO END. IT IS JUST UNBELIEVABLE. THE CAR HAS BEEN TO VARIOUS DEALERSHIPS AND MECHANIC SHOPS 20+ TIMES AND IS STILL MESSED UP. I AM JUST GLAD I GOT THE 100K MILE WARRANTY. I WOULD LIKE FORD TO BUY ME OUT OF THIS PIECE. I CANNOT AFFORD TO TRADE IT IN. MY GIRLFRIEND IS A FT STUDENT. SO WE ARE SURVIVING ON MY INCOME ALONE. ANY HELP WOULD BE APPRECIATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765456August 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS THE THIRD OCCASION THAT THIS PARTICULAR PROBLEM HAS HAPPENED. NEITHER THE FORD MOTOR COMPANY OR MY FORD DEALER ARE ABLE TO EXPLAIN OR OFFER ANY RECTIFICATION OF THIS PARTICULARY DANGEROUS PROBLEM.NO SAFETY DEFECT LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765469August 10, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#567047August 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, TIRES, WHEELS
VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKES, THERE WAS A CRASH IN WHICH ONE PERSON WAS INJURED, CONSUMER NO LONGER OWNS THIS VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8015914August 9, 2002
FUEL SYSTEM, GASOLINE
OWNERS MANUAL STATES THAT VEHICLE SHOULD GET 26 GALLONS IN CITY AND 32 ON HIGHWAY. HOWEVER,VEHICLE GETS 18 GALLONS IN CITY. CONSUMER FEELS THE INFORMATION IS INCORRECT IN OWNERS MANUAL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015940August 9, 2002
AIR BAGS
AIR BAG LIGHT STAYS ILLUMINATED. *AK AFTER SEVERAL ATTEMPTS OF REPAIRING THE AIR BAG/AIR BAG SENSORS, THE PROBLEM WAS STILL OCCURING AS OF AUGUST 15TH 2002 AND AT THAT TIME THEY WERE WAITING ON PARTS. (REPAIRS MADE AT THE DEALER) *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567034August 8, 2002
AIR BAGS
WHILE DRIVING AT 5 MPH, A MINOR ACCIDENT OCCURRED WHERE CONSUMER'S VEHICLE BUMPED INTO INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED PREMATURELY CAUSING THE WINDSHIELD TO SHATTER. CONSUMER RECEIVED BURNS TO HANDS AND EYES. *TT *TS
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#8015685August 7, 2002
AIR BAGS:FRONTAL
WHILE AT A COMPLETE STOP WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULTING IN MAJOR BODY INJURIES.*AK *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8015769August 7, 2002
WHEELS
WHILE BACKING OUT OF THE DRIVEWAY HEARD A BUMP. VISUALLY INSPECTED VEHICLE, AND DID NOT SEE ANY DAMAGE. CONSUMER THAN BEGAN DRIVING AND HEARD A LOUD NOISE. CONSUMER AGAIN INSPECTED VEHICLE, AND SAW THAT WHEEL ASSEMBLY HAD BUCKLED, AND THE REAR PASSENGER'S TIRE WAS RUBBING AGAINST FIREWALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015775August 7, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE STARTED LEAKING GASOLINE FROM GAS TANK. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765343August 7, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS FUEL PUMP HAD PREVIOUSLY BEEN REPLACED ON 10/18/2001 AND 21127 MILES DUE TO COMPONENT FAILURE. THE PRESENT FAILURE (APPARETNLY THE PUMP BROKE AT THE CONNECTION POINT FOR THE FILTER/LINE) RESULTING IN A LARGE QUANTITY OF FUEL BEING PUMPED OUT ONTO A SHEET METAL SHIELD IN CLOSE PROXIMITY TO THE EXHAUST SYSTEM AS WELL AS ONTO THE PAVEMENT AROUND THE VEHICLE. EVERYTHING WAS PRESENT NEEDED FOR A TRAGEDY; FUEL AND IGNITION. THE CAR WAS PARKED ADJACENT TO A RESTAURANT AND SEVERAL OTHER VEHICLES AND PRESENTED, IN MY ESTIMATION, A SERIOUS SAFETY RISK. THE DEALER TOOK A CAVALIER ATTITUDE TO THE FAILURE AND MERELY ATTEMPTED TO GET FORD TO PAY FOR THE REPAIRS. I BELIEVE THE GAS TANK, PUMP AND FILTER SHOULD BE SCRUTINIZED ON THIS MODEL OF CAR. IF A REPLACEMENT PUMP FAILED ON MY CAR, IT CERTAINLY COULD FAIL ON OTHERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015596August 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PE 02 040/ENGINE STALLING: VEHICLE STALLS WHILE DRIVING AT HIGHWAY SPEED. VEHICLE AT DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015651August 6, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
UNABLE TO START VEHICLE,COULDN'T TURN KEY IN IGNITION. CONTACTED DEALER. IGNITION SWITCH WAS BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765278August 6, 2002
SUSPENSION:REAR
BACKED OUT OF DRIVEWAY AND REAR WHEEL BUCKLED. NOW RUBBING ON FRONT OF FIREWALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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