Ford Focus Complaints

22,326 consumer complaints on file.

#768517October 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
MY SON HAD A WHEEL STUCK ON THE CURB OF OUR DRIVEWAY. HE OPENED THE DOOR AND, WITH HIS FOOT ON THE BRAKE, LOOKED OUT TO SEE THE POSITION OF THE WHEEL. THE BRAKES FAILED AND THE CAR ROLLED DOWN THE DRIVEWAY HILL, HOPPED THE CURB, CROSSED THE STREET, WENT OVER AN EMBANKMENT AND LANDED WITH THE REAR END OF THE CAR AGAINST A TREE. THE CAR WAS TOTALED. WHEN FORD WAS CONTACTED THEY SAID THEY HAD NOT RECEIVED ANY OTHER COMPLAINTS ABOUT BRAKES ON THE FOCUS. OUR MECHANIC SPOKE TO AN ASSOCIATE WITH FORD WHO WILL DENY SPEAKING TO HIM. THE FORD ASSOCIATE SAID THEY ARE AWARE OF A PROBLEM WITH THE BRAKES FAILING, THEY JUST DON'T KNOW HOW TO FIX IT SO THEY CAN'T ISSUE A RECALL. IT SEEMS THIS BALL BELONGS IN YOUR COURT! OUR CAR WAS TOTALED, OUR SON SUFFERED ONLY MINOR INJURIES; THE NEXT PERSON MAY NOT BE SO LUCKY. MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#768538October 16, 2002
AIR BAGS
WE ARE HAVING PROBLEMS WITH OUR AIRBAG SYSTEM. WE HAVE HAD COMPONETS REPLACED ON 4 OCCASIONS. AND THE PROBLEM IS STILL NOT REPAIRED. THIS PROBLEMS IS CAUSING THE AIRBAG SYSTEM TO BE NON FUCTIONAL. WE FEEL THIS IS A SERIOUS SAFETY ISSUE, SINCE IF A COLLISION OCCURED THEY WOULD NOT WORK. WE HAVE BEEN TOLD THAT THIS IS A PROBLEM THAT IS LIMITED TO OUR MODEL OF CAR AND ONLY THOSE THAT IS A 4 DOOR AND 5 SPEED. FORD HAS BEEN CONTACTED AND CANNOT COME UP WITH A FIX. I WOULD LIKE TO KNOW WHAT HAS TO HAPPEN BEFORE A RECALL CAN BE ISSUED SO THAT THIS PROBLEM CAN BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768539October 16, 2002
TIRES
DAUGHTER DROVE HOME FROM HI SCHOOL. HEARD IT SUDDENLY RELEASE PRESSURE AT LOW SPEED. DROVE HOME ANOTHER HALF MILE. FORD HAD ROAD SERVICE PUT THE DONUT ON. TIRE IS WITH US UNTIL SATURDAY WHEN WE'LL GO GET A NEW ONE. LONG GASH THRU SIDEWALL AS WELL AS DRIVE TREAD. SECOND SMALL CRACK IN SIDEWALL THAT WHY OFF OF MAIN GASH. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020913October 16, 2002
ELECTRICAL SYSTEM:IGNITION
CONSUMER STATES THAT IGNITION HAS LOCKED UP THREE TIMES, EACH TIME VEHICLE HAD TO BE TOWED, BECAUSE IGNITION DOES NOT RECOGNIZE KEY. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020963October 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THAT WHEN APPLYING THE BRAKES IN A SUDDEN STOP VEHICLE STEERING WHEEL LOCKED UP, WHICH RESULTED IN AN ACCIDENT. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020977October 16, 2002
SUSPENSION
WHILE TRAVELING ON A SIDE STREET WITHOUT PRIOR WARNING THE VEHICLE FRONT SUSPENSION COLLAPED AND THE RIGHT WHEEL BROKE . THE DEALERSHIP IS AWARE OF THE PROBLEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768484October 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
STALLS OUT AT HIGHWAY SPEEDS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020847October 15, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLED WITHOUT ANY WARNING, WHICH CAUSED CONSUMER TO LOSE ALL POWER. MR *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020850October 15, 2002
SUSPENSION:FRONT
VEHICLE HIT A BUMP OR POTHOLE IN THE ROAD AND THE FRONT END WOULD MAKE A LOUD CLUNKING NOISE AS IF SOMETHING HAD COME LOOSE OR HAD FALLEN OFF. MR *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020851October 15, 2002
AIR BAGS:FRONTAL
WAS TRAVELING 15 MPH AND HAD HIT A PATCH OF BLACK ICE. THE VEHICLE SKID AND HIT A TELEPHONE POLE. UPON HITTING THE TELEPHONE POLE, THE FRONT AIR BAGS FAILED TO DEPLOY. THE PASSENGER HAD EMERGENCY ROOM TREATMENT. MR SCC *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#768443October 14, 2002
ELECTRICAL SYSTEM:IGNITION
THE VEHICLE CAR WILL NOT GO INTO PARK. THE KEY WAS NOT COMING OUT WHEN IN PARK. THE DEALER SAID BECAUSE OF A SPILL ON THE SHIFTER IT CAUSE IT TO FAIL. WHILE I WAS AT THE DEALER ANOTHER CUSTOMER HAD THE SAME PROBLEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768392October 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER READING IN MY 10/13/02 DETROIT NEWS/FREE PRESS ABOUT PROBLEMS REGUARDING MY 2000 FORD FOCUS , I DECIDED TO LODGE THIS COMPLAINT. THE ARTICLE LISTED ONE PROBLEM BEING A SUDDEN STALLING OF THE VEHICLE. WHILE DRIVING AT 40 MPH MY CAR JUST STALLED OUT. I COULD NOT RESTART IT. I HAD IT TOWED TO A SERVICE STATION ABOUT 1 BLOCK FROM WHERE IT STALLED. I WAS TOLD IT NEEDED A NEW FUEL PUMP. I PAID $625 FOR THE REPAIR. AFTER READING THE ARTICLE I AM NOW WONDERING IF THIS WAS A PROBLEM CAUSED BY FAULTY FORD PARTS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768395October 13, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PULLEY BOLTS ON WATER PUMP LOOSENED, TWO FELL OUT. BELT PULLEY TWISTED, BELT FRAYED AND WATER PUMP FROZE. DEALER REPLACED WATER PUMP HOUSING, PULLEY, BOLTS, BELT AND ANTI / FZ. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768366October 12, 2002
STRUCTURE
DASH BOARD STICKS OUT SO FAR THAT I HIT MY LEG ON IT WHEN ENTERING THE CAR. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020678October 11, 2002
SERVICE BRAKES, AIR:ANTILOCK
CONSUMER STATES THAT WHEN DRIVING THE ABS LIGHT COMES ON AND STAYS ON. HAD VEHICLE SERVICED. THEY CLEANED THE WHEEL SENOR TWICE, AND PROBLEM STILL REOCCURS. CONSUMER AFRAID THAT ABS WILL NOT WORK WHEN NEEDED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020681October 11, 2002
VISIBILITY:GLASS, SIDE/REAR
CONSUMER STATES THAT RIGHT BACK WINDOW GLASS CAME OFF THE TRACK AND GLASS SLIDES DOWN. HAD MOTOR REPLACED 3 TIMES PROBLEM REOCCURED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020711October 11, 2002
FUEL SYSTEM, OTHER:DELIVERY
CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THERE IS WATER LEAKING FROM THE DASHBOARD AND THIS IS CAUSING A DISTRACTION TO THE CONSUMER'S VIEW. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020727October 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER BRAKES DO NOT FUNCTION PROPERLY IF APPLIED AT SPEEDS OF 40 MPH OR OVER. VEHICLE WILL NOT SLOW DOWN OR STOP UNLESS BRAKES ARE APPLIED WITH EXTREME FORCE. CONSUMER HAS HAD TO REPLACE PADS EVERY 3 MONTHS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020585October 10, 2002
TIRES
VEHICLE STARTS GIVING A ROCKING MOTION. THIS FAILURE WAS DUE TO THE TIRE BECOMING DETACHED. THE DEALERSHIP REPLACED TIRES BUT THE PROBLEM STILL OCCURED CAUSING AN ACCIDENT. PLEASE DESCRIBE DETAILS. MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8020586October 10, 2002
FUEL SYSTEM, GASOLINE
VEHICLE WILL SHUT DOWN DUE TO THE FUEL SYSTEM FAILING. THE FUEL SYSTEM WAS REPLACED BY THE DEALERSHIP BUT THE FAILURE STILL PERSIST. PLEASE DESCRIBE DETAILS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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