Ford Focus Complaints

22,326 consumer complaints on file.

#10006711February 6, 2003
SEATS
VEHICLE WAS AT A COMPLETE STOP,AND WAS IMPACTED AT 50 MPH BY ANOTHER VEHICLE. THE DRIVER SIDE SEAT BACK TWISTED IN THE DIRECTION OF THE PASSENGER SIDE SEAT AND SNAPPED. PLEASE PROVIDE MORE DETAILS. PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10005406February 6, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
COULD NOT PUT KEY IN IGNITION AND STEERING WHEEL LOCKED. NEEDED TO HAVE CAR TOWED TO DEALER. DEALERSHIP HAD A BRAND NEW REPLACMENT PART THEY TOLD ME WAS "DEFECTIVE" AND THEY HAD TO GO TO ANOTHER DEALER TO GET PART. IGNITION SWITCH WAS COMPLETELY REPLACED AT A COST OF $260 +/-. 40,000 MILES ON CAR AND IS A 2000 WAGON MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005403February 6, 2003
AIR BAGS
FAULTY AIR BAG DEPLOYMENT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10006499February 5, 2003
FUEL SYSTEM, GASOLINE
VEHICLE SMELLS LIKE GAS. DEALER NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006106February 5, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE PADS AND ROTORS WEARING AT AN UNUSUAL SPEED. (MODEL-ZX3) SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006619February 5, 2003
PARKING BRAKE:DRIVELINE
WHILE APPLYING THE BRAKE THE VEHICLE HAS A SQUEAKING NOISE COMING FROM THE REAR WHEEL. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005245February 4, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT
I HAVE A 2000 FORD FOCUS THAT I HAVE HAD ALLOT OF PROBLEMS WITH. I SPECIALLY ORDERED THIS CAR TO HAVE ALL THE SAFETY FEATURES INCLUDING SIDE IMPACT AIR BAGS, AND ANTI LOC BRAKES. WE ORIGINALLY HAD BOUGHT THE CAR IN CA. THE FIRST PROBLEM HAPPENED AT 3000 MILES THE REAR BRAKES STARTED SQUEALING, AND THE SEAT BELT BUZZER WONT GO OFF. WE TOOK IT TO FORD WERE THEY SAID NOTHING WAS WRONG. WE MOVED TO NC WERE WE NOW LIVE. TOOK IT BACK TO FORD WITH THE SAME COMPLAINT THIS NOW 30,000 MILES. THEY SAID THEY WERE DEFECTIVE, THEY HAD THE CAR OVER NIGHT FOR THE SEAT BELT BUZZER, STILL NO PROBLEM FOUND. SO THEY REPLACED THE BRAKES. WHEN WE PICKED UP THE CAR THE SEAT BELT BUZZER DID THE JOB OF STAYING ON FOR US. IT STOPPED THE SQUEAL PROBLEM WITH THE BRAKES. 1 1/2 WEEKS LATER WE HAD AN ACCIDENT. WHITCH I MIGHT ADD THE AIR BAGS DID NOT GO OFF. ALSO IN THE ACCIDENT THE REAR SEAT CAME UNHINGED AND THREW A PLASTIC PIECE THAT HOLDS THE SEATBELT AT THE BACK OF HER HEAD CAUSING A LUMP. MY WIFE SAID THE BRAKES JUST DIDN'T WORK AS THEY DID PREVIOUSLY WITH THE NOISE. I TOOK IT OUT FOR A TEST DRIVE FOUND THE BRAKES WERE NOT ACTING RIGHT, THE CAR WOULD NOT STOP PROPERLY. TOOK IT BACK TO FORD, THEY TOLD US THAT EVERYTHING WAS FINE. A FRIEND OF OURS WAS A FORD MECHANIC AT A DIFFERENT DEALERSHIP WAS GOING TO LOOK AT IT FOR US, HE WAS KILLED THAT WEEK IN A CAR ACCIDENT UN-RELATED. SO WE LOST OUR INSIDE MECHANIC TO TELL US WHAT WAS REALLY HAPPENING. NOW AT 50,000 MILES THE NOISE IS BACK, MY WIFE WHO DRIVES THE VEHICLE SAYS EVERY ONCE IN A WHILE THE BRAKES WILL ACT UP AGAIN. NOW WE JUST DON'T HAVE THE TIME NOR THE PATIENTS TO DEAL WITH THE DEALERSHIPS ONCE AGAIN FOR NOW THE FAN BLOWER ONLY WORKS ON 3 ON THE DIAL AND THE CABLE BROKE TO SELECT DEF, VENTS, ECT. ALONG WITH THE RECALL OF THE WIPER MOTOR, AND THE NEEEDING OF NEW ROTERS ON THE FRONT. THIS CAR TO ME IS A LEMON.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10005154February 3, 2003
SUSPENSION:REAR:AXLE:SPINDLE
I AM NOT SURE FORD HAS COMPLETLY FIXED THE PROBLEM WITH THE REAR WHEEL BEARINGS ON THE FORD FOCUS VEHICLES. I JUST HAD TO TAKE MY CAR IN TO THE DEALER, BECAUSE THE COMPLETE WHEEL AND HUB ASY JUST ABOUT CAME OFF THE VEHICLE (WHEEL BEARING FAILURE). COULD HAVE CAUSED A ACCIDENT IF THE WHEEL CAME OFF, AND POSSIBLE INJURY TO MY WIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004704February 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VEHICLE SPEED CONTROL:CABLES, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:REAR:SHOCK ABSORBER
THE CONSUMER HAS EXPERIENCED THE FOLLOWING: THE BRAKES HAS AN ABNORMAL NOISE, PULSATION WHEN MODERATE-HARD BRAKING, AND GRINDING, THE ACCELERATOR CABLE CLIP-BROKEN, BATTERY AND CASE, BELT ASSEMBLY AND IDLER SEAL, TRANSMISSION/PAN GASKET LEAK, TEMP GUAGE-FOUND BURNT RESISTER/CONNECTOR-GOES HOT AND COOLS WHEN A/C IS ON AND THE FAN DOES NOT COME ON, THE VEHICLE STALLED AT AN INTERSECTION, THE EXHAUST CAMSHAFT SEAL IS LEAKING, THE FUEL SENDER WORKS INTERMITTENTLY/INOP, AND THE REAR SUSPENSION-REAR SHOCKS-SEEMED WEAK AND HEARS A NOISE IN THE REAR END WHEN GOING OVER A DIP. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004721February 3, 2003
SUSPENSION
THE VEHICLE HAD A SUSPENSION PROBLEM, (POSSIBLY A LOOSE BOLT) WHICH CAUSED THE WHEEL ON THE PASSENGER SIDE TO BECOME OUT OF ALIGNMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005180February 3, 2003
AIR BAGS:FRONTAL
ON JAN 4, 2003 WHILE DRIVING IN THE FOG AT A LOW SPEED OF APPROXIMATELY 30 MILES OR A LITTLE LESS THE AIRBAGS IN MY 2001 FORD FOCUS INTERMITTENTLY DEPLOYED CAUSING THE WINDSHIELD TO BREAK AND THROWING US AND THE CAR UP ON A MERIDIAN. THE AIRBAGS WERE EMITTING BLACK SMOKE AND THE DAMAGE TO THE BOTTOM OF THE CAR AMOUNT TO $6188.00. FORTUNATELY, WE WERE NOT SERIOUSLY HURT AND THERE WAS NO OTHER VEHICLE INVOLVED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10004336February 3, 2003
ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, HYDRAULIC, STRUCTURE, TIRES
THE KEY WOULD NOT TURN ONCE IN THE IGNITION AND WAS DIFFICULT TO REMOVE, THE DEALER REPLACED THE IGNITION TUMBLER. THE CONSUMER HAS ALSO REPLACED THE BRAKES, TIRES AND RADIATOR DEFLECTOR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006259February 3, 2003
ENGINE AND ENGINE COOLING
THE ENGINE FALL OUT (ENGINE BOLTS BROKE). PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006268February 3, 2003
ENGINE AND ENGINE COOLING
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE WILL STALL. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005058February 1, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY 2001 FORD FOCUS ZX3 STALLS ON CURVES AND HESITATES AT WIDE OPEN THROTTLE, AND HAS BEEN TO THE DEALERSHIP FOR THIS ISSUE 4 TIMES AND NOTHING IS BEING DONE TO CORRECT THE PROBLEM. ALMOST GOT REAR-ENDED BY ANOTHER VEHICLE ON ONE OCCASION BECAUSE MY SPEED DROPPED RAPIDLY ON A CORNER. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005060February 1, 2003
SERVICE BRAKES, AIR:DRUM:SHOES/LININGS
BRAKES SQUEAL AT LEAST 4 TIMES NOW. IT WILL BE GOING BACK FOR A FIFTH TIME NEXT WEEK. THE DEALER TELLS ME THIS IS NORMAL. I AM VERY EMBARRASSED TO DRIVE THIS CAR BEING SO NOISY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006091January 31, 2003
STRUCTURE:FRAME AND MEMBERS
PROBLEMS WITH THE ENGINE FALLING OUT OF THE FRAME OF THE VEHICLE. DEALER WAS CONTACTED AND STATED THAT THE WARRANTY WAS EXPIRED SO THERE WAS NOTHING THEY CAN DO BUT HOW EVER THEY WILL INVESTIGATE WHY THAT HAPPENS. MANUFACTURER WAS CONTACTED AND ALSO STATED THAT THE VEHICLE HAD NO MORE WARRANTY SO IF CONSUMER WANTED TO KNOW WHAT HAD HAPPENED HE NEEDED TO PAY TO HAVE THE VEHICLE DIAGNOSIS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006121January 31, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AND WITH NO WARNING VEHICLE WOULD SHUT OFF. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005039January 31, 2003
AIR BAGS
MY ORIGINAL COMPLAINT WAS FOR # 760238. THERE WAS A FIRE IN THAT CAR. IT IS LISTED IN YOUR DEFECT INVESTIGATIONS AS NO FIRE, BUT--THERE WAS. IT IS TERRIBLE THAT A BIG CORPORATION LIKE FORD CAN NOT TAKE RESPONSIBILITY FOR THEIR ACTIONS ON THIS MATTER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10004986January 30, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I WENT TO WARM UP MY FORD FOCUS ZX3 AS USUAL ON TUESDAY MORNING, BUT WHEN I TURNED ON THE HEATER/DEFOROSTER NOTHING HAPPENED. I THEN GOT IT SERVICED AND WAS TOLD THAT THE HEATER/DEFROSTER SWITCH HAD MELTED. MY CONCERN IS THAT THERE COULD OF BEEN/ STILL CAN BE A FIRE IF THE ELECTRICAL SYSTEM IS FAULTY ENOUGH TO MELT THE SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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