Ford Five Hundred Complaints (2007)

199 consumer complaints on file.

#10405916June 10, 2011
POWER TRAIN
2007 FORD FIVE HUNDREDS FREQUENTLY SURGE FORWARD AND BACKWARD WHEN FIRST PUT INTO GEAR. THERE ARE HUNDREDS, IF NOT THOUSANDS OF OWNERS OF THESE CARS WITH THE SAME SAFETY ISSUE - POTENTIAL RUNNING OVER/INTO PEOPLE/OTHER CARS & STRUCTURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405927June 10, 2011
ENGINE AND ENGINE COOLING
AIR CONDITIONER HAS GONE OUT AT 27,465 MILES, WARRANTY HAS EXPIRED AND THEY TELL ME IT WILL COST 1700.00 DOLLARS TO FIX! NOT FIXED AT THIS POINT, WILL BE TALKING TO FORD DEALERSHIP ABOUT THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404402June 4, 2011
POWER TRAIN, FUEL SYSTEM, GASOLINE
CAR WAS JERKING ON ACCELERATION, WAS TOLD THERE WERE NO CODES EVEN THOUGH THE LIGHT WAS FLASHING IT IS STILL DOING IT ONLY WORSE THE LIGHT IS ON SOLID NOW AND THE CAR IS NOW OUT OF WARRANTY. IT WOULD ALSO JERK WHEN TAKEN OUT OF PARK OR WHEN IN TRAFFIC SITTING IDLE, ONCE I THOUGHT I WAS REAR ENDED. I TOOK IT TO THE MECHANICS AND THEY TOLD ME THIS IS 'NORMAL' BEHAVIOR AND THERE WAS NOTHING WRONG WITH THE CAR. IT WILL NOT EVEN STAY RUNNING NOW WHEN WARM AND IT DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404870June 1, 2011
UNKNOWN OR OTHER
THE AIR CONDITION IN THIS CAR STOPPED WORKING; ONLY HOT AIR WAS BLOWING OUT. AFTER TAKING IT TO A MECHANIC, I WAS TOLD IT WAS DUE TO A LEAKING AIR COMPRESSOR. I WAS TOLD MULTIPLE FORD FIVE HUNDRED'S HAVE BEEN TAKEN IN FOR THE SAME PROBLEM. MY HUSBAND ALSO DRIVES A 2007 FORD FUSION AND IS HAVING THE EXACT SAME ISSUE WITH HIS VEHICLE. I CALLED SEVERAL MECHANIC'S AND DEALERSHIPS TO TRY AND GET A PRICE COMPARISON FOR THIS ISSUE AND ALL OF THEM TOLD ME THE SAME THING - THIS ISSUE HAS BEEN HAPPENING WITH SO MANY 2007 FORD VEHICLES...I THINK THIS DESERVES SOME RESEARCH. THE COMPRESSOR SHOULD NOT GO OUT IN A CAR AT 72,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403686May 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 FORD 500 TRANSMISSION PROBLEM. DRIVING ON INTERSTATE AND THE TRANSMISSION STARTS TO BUCK OUT OF THE BLUE. CANNOT PASS PEOPLE ON NORMAL ROADS OR BARELY MAKE IT UP HILLS, ACCELERATION IS VERY SLOW. FAILURE OCCURS EVERY TIME THE CAR IS DRIVEN, GETTING WORSE EVERY DAY. IT USED TO OCCUR AT HIGHER SPEEDS, NOW IT IS HAPPENING ANYWHERE ABOVE 30MPH. HAVE NOT DONE ANYTHING TO CORRECT PROBLEM, BEEN READING UP ON IT; AND EVERYONE HAS THE PROBLEM AND THERE IS NO "CHEAP" FIX YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402471May 23, 2011
ELECTRICAL SYSTEM, POWER TRAIN
2007 FORD 500 CAR SURGES IN DRIVE AND REVERSE. WHEN BACKING OUT OF PARKING PLACES CAR MOTOR RACES AND CAR SURGES 3 TO 4 FEET. SO FAR WE HAVE NOT HIT ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401321May 17, 2011
SUSPENSION
I WORK FOR A CHEVY DEALER AND THEY DIAGNOSED MY 2007 FORD FIVE HUNDRED WITH A BAD RIGHT FRONT LOWER BALL JOINT. MY CAR ONLY HAS 56,000 MILES. I HAVE HAD TROUBLE WITH TIRES, ALIGNMENT AND CHECKING ONLINE I SEE OTHER PEOPLE COMPLAINING ABOUT BAD BALL JOINTS ON THEIR 500'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397453April 26, 2011
STEERING
POWER STEERING IS HARD TO TURN MOST OF THE TIME, AND SOMETIMES IT'S EASY. IT KEEPS GOING IN AND OUT. IT'S A 2007 FORD FIVE HUNDRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389923March 12, 2011
ENGINE AND ENGINE COOLING
I JUST BOUGHT MY 2007 FORD FIVE HUNDRED 3 WEEKS AGO AND I WAS DRIVING AND ALL OF A SUDDEN THE RPM STARTING GOING UP REALLY HIGH THE THROTTLE LIGHT(WRENCH) CAME ON AND MY CAR STARTED SLOWING DOWN. I PULLED OVER, JUST AVOIDED GETTING SMASHED IN THE REAR FROM A TRUCK AND MY CAR STOPPED MOVING. I CUT THE CAR OFF THEN TRIED TO CRANK IT BACK UP AT FIRST IT DIDN'T START THEN IT CRANKED 2ND TIME BUT THEN THE CHECK ENGINE LIGHT WAS ON AND STAYED ON. I TOOK IT TO A MECHANIC HE SAID SOMETHING ABOUT A THROTTLE CODE HE SAID HE WANTED TO GIVE IT A SECOND CHANCE. HE RESET THE CODES AND ALL LIGHTS WERE OFF. WELL, ABOUT 2 DAYS LATER WHILE DRIVING TO WORK THE SAME THING HAPPENED WHICH HE SAID SHOULDN'T HAPPEN ANYMORE. I CALLED HE SAID SOMETHING ABOUT FORD HAVING TO ORDER THE PART AND FIX THE CAR. I WENT ON SEVERAL ONLINE FORUMS AND FOUND THAT MANY OTHER FORD 500 HUNDRED CUSTOMERS WERE/ARE HAVING THE SAME PROBLEM AND WHEN THEY TRIED TO GET IT FIXED IT ONLY RE-APPEARED AGAIN LATER. SOMETHING IS NOT RIGHT WITH THIS. THIS SHOULD BE A RECALL.. SINCERELY, VERY VERY UNSATISFIED FIRST TIME FORD CUSTOMER....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384464February 25, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH WHEN THE CRUISE CONTROL MALFUNCTIONED. THE CONTACT ATTEMPTED TO ACCELERATE BUT THE ENGINE REMAINED IDLE. THE CONTACT CALLED A TOW TRUCK AND THE TOW TRUCK DRIVER RESET THE ACCELERATOR PEDAL COMPUTER AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT IF THE ACCELERATOR PEDAL MALFUNCTIONED AGAIN, THE COMPUTER MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384375February 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE GEAR SHIFT KNOB MOVED AND THE ENGINE REVVED BUT THE GEARS WOULD NOT CHANGE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO WAS ABLE TO GET THE GEARS TO CHANGE BUT COULD DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 40,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378354January 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR LURCHES AT INAPPROPRIATE TIMES. THIS OCCURS MOSTLY WHEN PUTTING IT INTO REVERSE FROM PARK. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373506December 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR: 2007 FORD 500 LIMITED. MOVING SHIFT LEVER FROM PARK TO REVERSE OR TO DRIVE, AFTER ABOUT 1 SECOND THE CAR "LURCHES" FORWARD OR BACKWARD. I KEEP THE BRAKE LOCKED DOWN WHEN CHANGING GEARS FOR SEVERAL SECONDS UNTIL IM SURE IT WONT JUMP BUT I HAVE TO REMEMBER TO DO IT. THIS IS DANGEROUS. WHEN THIS FIRST STARTED HAPPENING, I ALMOST RAN OVER SOMEONE. I HOPE YOU CAN IDENTIFY THE PROBLEM AND LET ME KNOW OR HAVE FORD PUT OUT A SAFETY RECALL AND A FIX FOR THE PROBLEM. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368116November 29, 2010
FUEL SYSTEM, GASOLINE
I HAVE A 2007 FORD FIVE HUNDRED THAT HAD LESS THAN 60,000 MILES WHEN THE THROTTLE BODY BEGAN TO FAIL. THIS CAUSES THE CAR TO JERK FORWARD AND BACKWARD AS I AM TAKING MY FOOT OFF THE BRAKE. I HAVE ALMOST HIT A PEDESTRIAN ONCE AND OTHER VEHICLES ON MORE THAN ONE OCCASION. I TOOK THE CAR TO THE FORD DEALERSHIP, WAS TOLD IT WAS THE THROTTLE BODY AND THERE WAS NOT A RECALL EVEN THOUGH THIS WAS VERY PREVALENT IN THE FORD FREESTYLES. I WAS ALSO TOLD IT WOULD COST AT LEAST $700.00 TO FIX. THEY DID CLEAN THE THROTTLE BODY FOR WHICH I PAID $70.00. THAT WAS ABOUT 2 MONTHS AGO AND IT IS JERKING AGAIN. THIS IS DANGEROUS AS I CANNOT KEEP MY CAR FROM JERKING NO MATTER HOW SLOWLY I MOVE MY FOOT FROM THE BRAKE OR NOT COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361087October 18, 2010
SUSPENSION:FRONT
CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. IT HAS A SUSPENSION PROBLEM I AM CONCERNED FOR OUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359056October 4, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I PURCHASED A FORD 500 07 IN MARCH OF 2010. PRIOR TO THE 60,000 MILE WARRANTY ENDING, I TOOK THE CAR BACK TWICE FOR A SURGING PROBLEM GOING FROM DRIVE/REVERSE. THE FIRST TIME THE SHOP COULD NOT FIND A PROBLEM. THE SECOND TIME THE SERVICE MGR. AND DAUGHTER DID A TEST DRIVE. RIGHT OFF THE BAT THE CAR SURGED. HE CALLED ME AND TOLD ME TO BRING THE CAR BACK ONE MORNING SO HE COULD KEEP IT ALL DAY. I COULD NOT DO THIS AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. ON 10/2/10 WHILE BACKING UP IN THE EMERGENCY LANE ON THE INTERSTATE. MY CAR ACCELERATED ON IT OWN, WHILE MOVING BACKWARDS. I HIT THE BRAKE THE ACCELERATOR WENT TO THE FLOOR. I LIFTED MY FOOT OFF THE BRAKE IT TOOK OFF AGAIN. THE RPM HAND WAS GOING CRAZY. I HAD NO CONTROL. THE CAR WENT INTO A SPIN, I ENDED UP IN THE DITCH WHILE HITTING ANOTHER CAR. LUCKILY WE ARE STILL ALIVE. *TR....UPDATED 08/08/16 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10358588October 1, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I OWN A FORD 500 2007. THE ENGINE SEEMS TO REV UP WITH OUT PRESSING THE GAS PEDAL. IF YOU ARE AT A STOP SIGN AND RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD ON ITS OWN. I SPOKE TO A MECHANIC ABOUT THIS PROBLEM AND HE HAS ENCOUNTERED IT BEFORE WITH OTHER 500'S. HE TOLD ME ITS THE THROTTLE BODY. HE TOLD ME WHEN HE ORDERS THEM THEY ARE ON BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358524September 30, 2010
POWER TRAIN
WE HAVE A 2007 FORD FIVE HUNDRED AND HAVE HAD ISSUES WITH THE THROTTLE BODY CAUSING A SURGE AND LUNGE WHEN WE PUT THE CAR FROM IDLE TO REVERSE OR DRIVE. THE CAR WILL LUNGE FORWARD SUDDENLY CAUSING SOME NEAR ACCIDENTS. ON TWO SEPARATE OCCASIONS WHEN THE TEMPERATURES ARE IN THE 90'S AND THE AC IS ON FULL BLAST THE CAR WILL SURGE AND LUNGE IN REVERSE AND THEN STALL. THE MECHANIC SAID IT WAS DO TO AN ISSUE WITH THE THROTTLE BODY AND THAT THERE HAVE BEEN MANY OTHER SIMILAR COMPLAINTS. I WAS THINKING THAT THERE SHOULD BE SOME SORT OF RECALL FOR THE THROTTLE BODY IN FORD FIVE HUNDREDS, BECAUSE THIS IS A MAJOR SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357660September 26, 2010
ENGINE AND ENGINE COOLING
AT LOW SPEEDS, USUALLY WHILE EASING INTO MY GARAGE, OR WHILE BACKING OUT, THE ENGINE OF MY 2007 FORD 500 SURGES CAUSING THE VEHICLE TO LURCH. I TOOK THE CAR TO MY DEALER WHO DIAGNOSED THE PROBLEM AS "INTERNAL FAILURE WITH THROTTLE BODY ASSEMBLY" AND RECOMMENDED REPLACEMENT FOR AN ESTIMATED COST OF MORE THAN $800. I PAID $97.20 TO HAVE THE PROBLEM IDENTIFIED. IT SEEMS THIS IS A BASIC SAFETY ISSUE THAT THE MANUFACTURER SHOULD FIX IF IT IS HAPPENING REGULARLY. I AM LOOKING FOR INFORMATION TO GO BACK TO THE DEALER AND ASK THAT THEY FIX IT WITHOUT CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357221September 23, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE VEHICLE WAS IN REVERSE OR DRIVE THE VEHICLE SUDDENLY ACCELERATED. HE HAD TO DEPRESS THE BRAKES VERY QUICKLY IN ORDER TO SLOW DOWN OR STOP THE VEHICLE. THE DEALER WAS CONTACTED AND STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED, BUT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS CONTACTED BUT THERE WASN'T A FAVORABLE RESPONSE. THE FAILURE MILEAGE WAS 65,360.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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