Ford Five Hundred Complaints (2007)

199 consumer complaints on file.

#10427518September 26, 2011
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
DEFECTIVE THROTTLE BODY CAUSING "LUNGING ISSUES" ALMOST HAD THREE ACCIDENTS, JUST FROM THE LUNGING. ONCE I LET OFF THE GAS PEDAL THE CAR WOULD TURN OFF, DEALER ADVISED THAT IT DUE TO A DEFECTIVE THROTTLE BODY THAT THEY WILL REPLACE COSTING ME $900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427092September 25, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
CAR WILL "JUMP" WHEN SHIFTING INTO DRIVE OR REVERSE GEARS!! SOMETIMES THE CAR WONT IMMEDIATELY ACCELERATE WHEN APPLYING GAS. WAS TOLD MY MULTIPLE MECHANICS THAT I WAS THE THROTTLE BODY CONTROL CAUSING THIS BUT FORD WONT DO ANYTHING ABOUT THIS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427128September 25, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
THIS CAR HAS LUNGED FORWARD AND BACKWARD ALMOST CAUSING SEVERAL ACCIDENTS. DEALERSHIP SAY THEY DON'T KNOW WHAT IS CAUSING IT. WARRANTY IS WORTHLESS. AIR CONDITIONER WENT OUT WHEN TEMP'S WERE OVER 105 DEGREES. OVER $1000 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425936September 18, 2011
FUEL SYSTEM, GASOLINE
LAST YEAR I BEGAN NOTICING THAT THIS CAR UPON PUTTING IN GEAR TRYING TO EXIT MY GARAGE WOULD SURGE FORWARD OR BACKWARD, WHATEVER WAY I WAS POINTED ,ABRUPTLY. IT DOES NOT MATTER WHETHER I AM IN RESERVE OR DRIVE . I WOULD HAVE TO APPLY BRAKES TO STOP IT. SOMETIMES MORE THAN ONCE. THIS WOULD HAPPEN IF I WAS BACKING OUT OR DRIVING FORWARD. IT DID NOT GO AWAY AND IN FACT BECAME WORSE. IT FINALLY LUNGED BACKWARD AS WE WERE LEAVING A PARKING LOT AND THE ENGINE STOPPED. A WRETCH SYMBOL CAME ON. WE TOOK IT TO FORD. THEY REPLACED THROTTLE BODY PART. WAS FINE UNTIL THE LAST MONTH OR SO AND NOW IS WORSE. HAVE APPROX. 77 K MILES ON IT NOW. I HAVE SCHEDULED TO TAKE IT BACK TO FORD. I FEEL THIS IS DANGEROUS AS THIS SURGING AND LUNGING COULD RESULT IN SOMEONES INJURY. THERE IS OBVIOUSLY A DEFECT SOMEWHERE IN THIS PART. I HAVE NOTICED THROUGHOUT THE INTERNET THAT ARE MANY SUCH COMPLAINTS OF THIS SAME PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425447September 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
IN NOVEMBER OF 2010 MY 2007 FORD 500 BEGAN TO "LEAP" FOWARD OR BACKWARD AFTER SHIFTING FROM PARK TO REVERSE OR DRIVE. THIS ACTION HAS CONTINUED FOR THE FOLLOWING MONTHS. IT SEEMS TO BE HAPPENING MORE AND MORE OFTEN. IN MAY OF 2011 IT "LUNGED" WHEN I WAS BACKING OUT OF MY DRIVEWAY CAUSING DAMAGE TO BOTH MY VEHICLE AND MY HUSBANDS WHO WAS PARKED NEAR ME. I TOOK IT TO THE DEALERSHIP TODAY AFTER IT "LUNGED" IN A PARKING LOT LAST WEEK ALMOST HITTING A CHILD WALKING BY. I ASSUMED IT WAS THE TRANSMISSION. HOWEVER, I AM TOLD IT'S A BAD ELECTRONIC THROTTLE BODY AND IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. I AM TOLD IT WILL GO OUT SOMETIME, THERE ISN'T ANY WAY OF KNOWING WHEN BUT IT WILL GO INTO "FAIL SAFE MODE". AFTER SEARCHING ONLINE I SEE FORD HAD A RECALL ON THIS PART THAT INCLUDED MODELS OLDER THEN MINE. THE PROBLEM ISN'T FIXED AS MANY FORD OWNERS ARE EXPERIENCING THE SAME PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425253September 13, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
WHEN CAR IS IN EITHER DRIVE OR REVERSE AND THE CAR IS IDLING THEN THE CAR WILL LUNG AND ALMOST CAUSED NUMEROUS ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424714September 12, 2011
FUEL SYSTEM, GASOLINE
I HAVE BEEN HAVING A PROBLEM WITH MY 2007 FORD FIVE HUNDRED, WHEN PUTTING THE CAR IN GEAR THE CAR WILL LURCH FORWARD OR IF PUTTING THE CAR IN REVERSE THE CAR WILL LURCH BACKWARD. I TOOK THE CAR TO THE FORD DEALER TO FIND OUT WHAT THE PROBLEM MAY BE; CAUSE I THOUGHT MAYBE IT WAS A BROKEN MOTOR MOUNT. I WAS TOLD THAT IT MAY BE IN THE MOTOR. I'M ALSO HAVING AN ISSUE WITH THE REAR PASSENGER DOOR SOUNDING LIKE WATER BUILD UP INSIDE THE DOOR. I CHECK THE WEB TO FIND OUT IF FORD HAD A RECALL ON THESE ISSUES TO FIND THAT OTHER OWNERS ARE HAVING SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423209September 4, 2011
VEHICLE SPEED CONTROL
WE HAVE HAD THE CAR FOR ABOUT 3 YEARS NOW, THE CAR SURGES A LITTLE WHEN IT IS PUT INTO GEAR (DRIVE, REVERSE), MORE RECENTLY THE CAR HAS BEGUN TO SURGE AND OR LUNGE SOMETIMES DANGEROUSLY WHEN THE CAR IS STOPPED. (NOT ALL THE TIME, RANDOMLY) I HAVE RESEARCHED THIS ISSUE ON THE INTERNET AND I HAVE DISCOVERED THAT ITS NOT COVERED UNDER ANY FORD WARRANTY. I HAVEN'T FOUND A DEFINITIVE SOLUTION FOR THIS ISSUE EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423086September 2, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY AFTER BRAKING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC BUT FOUND NO FAILURE. THE DEALER WAS CONTACTED WHO ADVISED THAT THERE WAS A DESIGN FLAW WITHIN THE THROTTLE BODY THAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422823August 31, 2011
UNKNOWN OR OTHER
I HAVE A 2007 FORD FIVE HUNDRED WHICH CONSTANTLY ACCELERATES UNINTENTIONALLY. IT ALSO HAS BEGUN TO LOOSE ACCELERATION AND LUNGES EVERY TIME I PRESS THE GAS PEDDLE WHICH ALMOST CAUSED AN ACCIDENT ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422693August 30, 2011
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
2007 FORD FIVE HUNDRED, IN JULY/AUGUST OF 2010, AT AROUND 70,000 MILES, BEGAN TO HAVE IRREGULAR ACCELERATION AND WOULD LUNGE FORWARD WHILE BRAKING OR AT A COMPLETE STOP WITH BRAKE PEDAL PUSHED ALL THE WAY TO THE FLOOR BOARD. HAD THE DEALERSHIP RUN THE DIAGNOSIS, WAS TOLD IT WAS THE THROTTLE BODY AND IT NEEDED REPLACING. HAD THE REPAIR WORK DONE AT THE DEALERSHIP ON AUGUST 12, 2010. ON AUGUST 30, 2011, TOOK MY CAR BACK TO THE DEALERSHIP AFTER HAVING THE SAME PROBLEM REPEAT, ONLY MORE AGGRESSIVE FROM THE FIRST INCIDENT JUST TWO DAYS AGO, EVEN AS I PULLED INTO THE DEALERSHIPS SERVICE PARKING SPACE. WAS TOLD THEY WILL HAVE TO DIAGNOSIS THE PROBLEM AGAIN, NOTHING IS UNDER WARRANTY. I AM JUST OVER THE 12 MONTHS, AND AT ABOUT 30,000 MILES AFTER THE REPAIR WAS DONE LAST YEAR. WARRANTY OR NOT, THIS REPAIR SHOULD HAVE LASTED THE LIFE OF THE CAR OR AT LEAST ANOTHER 70,000 MILES, NOT 30,000. I DIDN'T HAVE THE DEALERSHIP KEEP THE OLD THROTTLE BODY. THE WARRANTY COMPANY HAD TOLD ME LAST YEAR THAT THE PART, THE THROTTLE BODY WAS ON BACK ORDER, BUT THE DEALERSHIP HAD NO PROBLEM GETTING THE PART, SUPPOSEDLY. I'M CONCERNED THE PART WASN'T REPLACED, BUT I HAVE NO EVIDENCE OF SUCH. I HAVE NOTICED EACH TIME, THE PROBLEM IS WORSE AFTER I HAVE THE CAR IDLING FOR A TIME BEFORE PUTTING IN GEAR, REVERSE OR DRIVE. REPAIR ORDER DETAIL - INTERNAL COPY READS "INSPECTED AND TESTED VEHICLE FOR ACCELERATING WITHOUT A COMMAND. RAN SELF TEST TO RETRIEVE PASS CODES. INSTALLED MONITOR AND FUEL PRESSURE GAUGE TO ROAD TEST. TESTING RESULTED FINDING THE THROTTLE MOTOR BINDING INTERMEDIATELY. THE THROTTLE BODY WAS REMOVED TO INSPECT AND REPLACE. THE PROCESSOR WAS REPROGRAMMED AND RETESTED TO VERIFY OPERATION." I HAD TO PAY FOR FUEL INJECTION SERVICE, REPLACE FUEL FILTER, WHICH I WAS TOLD I NEEDED TO HAVE DONE WITH THE REPAIR/REPLACEMENT OF THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422473August 29, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY SURGED BACKWARD AND CRASHED INTO A WALL. THE CONTACT ALSO STATED THAT THE VEHICLE AND THE WALL DID NOT SUFFER MUCH DAMAGE FROM THE CRASH. NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE THROTTLE BODY. THE CONTACT ALSO STATED THAT DEFECTIVE THROTTLE BODIES WERE A KNOWN ISSUE AMONG THIS YEAR, MAKE, AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10419614August 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
I HAVE A 2007 FORD 500 THAT STARTED SURGING FORWARD AND BACKWARD. I TOOK THE CAR AND MY EXTENDED WARRANTY TO A FORD DEALERSHIP ONLY TO LEARN THAT THE DEALER THAT I BOUGHT THE CAR FROM HAD BACK-DATED MY WARRANTY TO THE TIME THE CAR WAS PUT IN SERVICE. (I HAD PURCHASED THE CAR AS A "PROGRAM" CAR.) MY WARRANTY HAD RUN OUT ACCORDING TO THEM 6 DAYS BEFORE I TOOK IT TO THE DEALERSHIP. I WROTE A LETTER TO FORD AND THEY REFUSED TO HONOR IT EVEN THOUGH I THOUGHT I HAD PURCHASED A 5 YEAR, 100,000 MILE WARRANTY. THE CAR IS STILL SURGING FORWARD AND BACKWARD AND FORD REFUSES TO DO ANYTHING. I WILL NEVER PURCHASE ANOTHER FORD PRODUCT. I HAVE OWNED LINCOLNS AND FORDS ALL OF MY LIFE AND I WILL NEVER GET ANOTHER ONE. I CANNOT BELIEVE FORD REFUSES TO TAKE CARE OF THEIR CUSTOMERS. THIS IS OBVIOUSLY A SAFETY HAZARD THAT FORD NEEDS TO REPAIR. SEEING ALL OF THE COMPLAINTS THAT PEOPLE HAVE SENT IN, FORD KNOWS THAT THEY ARE IN THE WRONG AND STILL THEY DO NOTHING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419482August 15, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED WHEN STARTING THE VEHICLE AND SHIFTING IN REVERSE, THE VEHICLE WOULD ACCELERATE UNCONTROLLABLY IF THE BRAKES WERE NOT DEPRESSED. THE DEALER WAS NOTIFIED REGARDING THE FAILURE AND STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417532August 10, 2011
VEHICLE SPEED CONTROL
2007 FORD FIVE HUNDRED. CONSUMER STATES POWER TRAIN SURGE *TGW THE DEALER INFORMED THE CONSUMER THERE WAS NO FACTORY DEFECT WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418418August 10, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SUDDENLY ACCELERATE WITHOUT WARNING. THE DEALER ADVISED THE CONTACT THAT THE THROTTLE BODY WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 44,000. PROBLEM GOT WORSE INCLUDE ACCELERATION IN REVERSE AS WELL AS FORWARD. REPLACED THROTTLE BODY AND ACCELERATOR MODULE PROBLEM SOLVED. UPDATED 11/16/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418475August 10, 2011
ENGINE AND ENGINE COOLING:ENGINE
OUR 2007 FORD 500 CURRENTLY HAS 63,000 MILES ON IT. AT ABOUT 53,000 MILES WE STARTED TO SEE A RANDOM "SURGE" OF THE THROTTLE WHEN WE WERE SHIFTING THE CAR FROM PARK TO REVERSE OR FROM REVERSE TO DRIVE. IT HAS CONTINUED TO GET PROGRESSIVELY WORSE, NOW OCCURRING ALMOST EVERY TIME WE SHIFT THE CAR FROM THE POSITIONS NOTED ABOVE. THIS IS A DEFINITE SAFETY ISSUE THAT FORD NEEDS TO ADDRESS. FROM ALL OF THE ONLINE FORUMS, THIS BEHAVIOR IS NOT ISOLATED TO JUST ONE CAR//ONE OWNER BUT RATHER SEEMS TO BE A COMMON PROBLEM. ALSO, ON A SEPARATE NOTE, OUR AC FAILED AT 63,000 MILES, THE COMPRESSOR NEEDING REPLACEMENT. ALTHOUGH THIS IS NOT A SAFETY ISSUE, AGAIN THIS SEEMS TO BE A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418003August 8, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE FORWARD WHILE IN DRIVE AND BACKWARD WHILE IN REVERSE, WHETHER A FOOT WAS ON OR OFF THE BRAKE PEDAL. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,700 AND THE CURRENT MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417031August 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE RECEIVED REPAIRS FOR AN INTERMITTENT LOSS OF COMMUNICATION BETWEEN THE TRANS CONTROL AND THE ONBOARD COMPUTER. AFTER REPAIRS, THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY ACCELERATE SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OF FAILURE. THE DEALER THEN UPDATED THE PCM AND MADE NO FURTHER REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,226, AND THE CURRENT MILEAGE WAS 43,623.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416628August 2, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WOULD LUNGE FORWARD AND RESPOND SLOWLY WHEN THE ACCELERATOR WAS DEPRESSED. IN ADDITION, THE VEHICLE WOULD STALL AT ANY TIME WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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