Ford Five Hundred Complaints (2007)

199 consumer complaints on file.

#10475548September 16, 2012
ENGINE, POWER TRAIN
CAR ACCELERATES WHEN AIR CONDITIONING IS ON (MORE SO WHEN TURNING WHEEL) WHETHER IN DRIVE OR REVERSE. ALREADY HAD ACCIDENT IN REVERSE. NOTED SEVERAL COMPLAINS ABOUT THIS FROM OWNERS ON GOOGLE. ALMOST HAD ANOTHER ACCIDENT IN JACK IN THE BOX DRIVE THRU WHERE CAR ACCELERATED UNEXPECTEDLY. MISSED CAR IN FRONT OF ME BY INCHES. HAD FOOT ON BRAKE, CAR WAS IN DRIVE BUT NOT MOVING WHEN THIS HAPPEN. ACCELERATION OVER POWERED BRAKE PRESSURE. VERY, VERY SCARY. PLEASE HELP. OTHERWISE LOVE CAR. PLEASE CONTACT MY COUSIN. SEE BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475467September 14, 2012
ENGINE, VEHICLE SPEED CONTROL
VEHICLE LURCHES OR JUMPS WHEN SHIFTED INTO GEAR. THE BRAKES NEED TO BE HELD DOWN FIRMLY OTHERWISE THE CAR HAS A CHANCE TO SMASH INTO ANYTHING THAT MAY BE IN FRONT OR BEHIND YOU WHEN SHIFTING INTO DRIVE OR REVERSE. HAVE COME CLOSE TO HITTING PEDESTRIANS AND STOPPED VEHICLES AT STOP SIGNS AND TRAFFIC LIGHTS. THIS CONDITION SEEMS TO BE GETTING WORSE AND FORD DOESN'T SEEM TO BE DOING ANYTHING ABOUT IT. HAVE SEEN NUMEROUS COMPLAINTS ON LINE SAYING THE SAME THING. SHOULD SOMEONE BE KILLED OR AN ACCIDENT OCCUR BEFORE THIS PROBLEM IS ADDRESSED? I HOPE NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474242September 7, 2012
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE WOULD ALSO JERK ABNORMALLY WHEN IN DRIVE. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS ABOUT 150,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE VEHICLE WENT OVER A CURB AND EVENTUALLY HIT A METAL WHERE A SIGN ONCE WAS. THE VEHICLE WAS JERKING BEFORE THE ACCIDENT. UPDATED 10/24/2012 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10470369August 13, 2012
POWER TRAIN, ENGINE
WHEN CAR WAS PLACED IN GEAR THROTTLE SURGED CAUSING CAR TO JUMP WHILE FOOT STILL ON THE BRAKE., ALSO SURGES WHEN PULLING SLOWLY INTO PARKING PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470290August 12, 2012
ENGINE, POWER TRAIN
WHEN AFTER STARTING CAR AND GEAR SHIFT PUT INTO EITHER DRIVE OR REVERSE THE ENGINE WILL SURGE CAUSING CAR TO LUNGE. IF NOT AWARE OF ISSUE AND HAVE FOOT ON BRAKE WOULD HIT WHAT EVER IN THE WAY OF CAR. THE SAME THING HAPPENS WHEN PULLING INTO OR OUT OF PARKING SPACE. I HAD MY CAR FIXED AT A FORD DEALER AND THEN CONTACTED FORD MOTOR ABOUT THE PROBLEM AND THEY DON'T SEEM TO TAKE THE ISSUE SERIOUSLY. ACCORDING TO MY FORD DEALER THE PROBLEM IS IN THE THROTTLE BODY. I WENT OUT ON THE INTERNET AND FOUND OTHER FORD 500 OWNERS REPORTING THE SAME THING. THE BIG PROBLEM IS THAT IT DOESN'T HAPPEN ALL OF THE TIME. THE MAIN REASON FOR THIS COMPLIANT IS THAT FORD DOESN'T WANT TO ACKNOWLEDGE THEY HAVE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472182August 1, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
THE TRANSMISSION WILL ENGAGE THE ENGINE AND LEAP FORWARD WITHOUT GIVING IT ANY GAS. NO CREEP, JUST LEAPS FORWARD SEVERAL YARDS. .. UPDATED 08-27-12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467046July 23, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE STOPPED WITH THE BRAKES DEPRESSED, THE VEHICLE SUDDENLY JERKED FORWARD. THE VEHICLE WOULD ALSO STALL INTERMITTENTLY AFTER THE JERKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN REPLACED THE TRANSMISSION KIT BUT AFTER THE REPAIR, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467178July 23, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE PULLING INTO A PARKING SPACE AND MY FOOT OFF THE ACCELERATOR, THE CAR WILL SUDDENLY SURGE FORWARD. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE WEATHER IS HOT. WHILE SHOPPING TODAY IN 90+ TEMPERATURES TODAY, THE CAR ACCELERATED ON MORE THAN THREE OCCASIONS AS I PULLED INTO PARKING SPACES. THE CAR HAS ACCELERATED ON AT LEAST TWO OCCASIONS WHEN I HAVE STOPPED FOR PEDESTRIANS. FORTUNATELY, I HAD MY FOOT ON THE BRAKE. TODAY, I CAME VERY CLOSE TO CRASHING THROUGH MY GARAGE CABINETS WHEN THE ENGINE SURGED AS I PULLED INTO THE GARAGE AND WAS INCHING FORWARD TO CLEAR THE GARAGE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466382July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE SUDDENLY LUNGED FORWARD. THE FAILURE RECURRED INTERMITTENTLY ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY WAS CLEANED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE CONSUMER STATED THE INCIDENT OCCURRED WHILE STOPPED. THE INCIDENT HAS YET TO RECUR SINCE THE THROTTLE BODY WAS CLEANED. THE DEALER WAS MADE AWARE OF THE PROBLEM. 08/30/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466486July 18, 2012
POWER TRAIN, ENGINE
THE CAR SURGES WHILE SITTING AT A STOP LIGHT OR STOP SIGN ALSO WHILE GOING SLOW BACKING OUT OF GARAGE OR DRIVING SLOW IN A PARKING LOT. I AM AFRAID I WILL HIT SOME OR SOMEONE WHEN CAR IS SURGING THE TACH WILL JUMP TO 2000 OR MORE RPMS WHILE SITTING OR GOING SLOW..SOMETHING NEEDS TO BE DONE !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465295July 11, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING THROUGH A PARKING LOT AND WAS PULLING INTO A SPACE TO PARK. I DID NOT HAVE MY FOOT ON THE ACCELERATOR, AS I WAS JUST EASING TO A STOP. THE ENGINE SURGED AND MY CAR LUNGED FORWARD, ALMOST HITTING THE VEHICLE PARKED IN FRONT OF ME. THIS HAS HAPPENED MULTIPLE TIMES SINCE, AT ONE TIME ALMOST HITTING A PEDESTRIAN. I HAVE TO KEEP MY FOOT ON THE BREAK CONSTANTLY AND HOPE I CAN GET THE CAR STOPPED BEFORE SOMEONE OR SOMETHING IS HIT, AND PRAY I DON'T HAVE TO USE THE ACCELERATOR AT THE LOW LEVELS OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464761July 9, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE ATTEMPTED TO SURGE FORWARD. THE CONTACT THEN ATTEMPTED TO ACCELERATE, BUT THE VEHICLE HESITATED AND STALLED. IN ADDITION, THE VEHICLE WOULD ATTEMPT TO SURGE FORWARD WHILE DRIVING EVEN THOUGHT THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE VEHICLE ALSO ATTEMPTED TO SURGE BACKWARD ON OCCASIONS. THE FAILURE RECURRED CONSISTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS CAUSED BY A POWER SURGE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 125,782.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464500July 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE JERKED AND ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463867July 1, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
SINCE MY VEHICLE WAS NEW I HAVE COMPLAINED TO THE DEALERSHIP, AND ONLINE, THAT THE OPTIONAL BRAKE AND ACCELERATOR PEDAL HEIGHT ADJUSTMENT ROCKER SWITCH IS WIRED IMPROPERLY. THAT IS, WIRED IN REVERSE. THE MOUNTED SWITCH CLEARLY DEPICTS A FOOT OVER A PEDAL IN THE CENTER WITH AN ARROW POINTING 'UP' AT THE TOP OF THE SWITCH AND AN ARROW POINTING 'DOWN' AT THE BOTTOM OF THE SWITCH. THIS CONTROLS THE HEIGHT ADJUSTMENT OF BOTH PEDALS FROM THE FLOOR AND IS DESIGNED TO PLACE THE PEDALS WITHIN REACH OF THE OPERATOR. ON SEVERAL OCCASIONS MEMBERS OF MY FAMILY HAVE DEPRESSED THIS SWITCH WHILE IN MOTION PUSHING THE TOP PORTION OF THE ROCKER SWITCH ASSUMING THE PEDALS WOULD RISE 'UP' AS INDICATED BY THE ARROWS ON THE SWITCH. WRONG!! PRESSING THE SWITCH IN THE UPWARD POSITION 'LOWERS' THE PEDALS TO THE FLOOR, WHILE PRESSING THE LOWER PORTION OF THE SWITCH, WITH THE ARROW POINTING 'DOWN', ACTUALLY RAISES THE PEDALS UP, CLOSER TO THE OPERATOR. AFTER PRESSING THE SWITCH SEVERAL TIMES IN THE UP POSITION AND BELIEVING THE PEDALS WERE AT THEIR MAXIMUM HEIGHT, SEVERAL OF THE DRIVERS IN THE HOUSE WHOM HAVE SHORT LEGS, WERE IMMEDIATELY PANICKED AND DESPERATELY BEGAN TRYING TO COMPENSATE BY READJUSTING THE SEAT TO BE WITHIN REACH OF THE BRAKE! A SCARY AND DANGEROUS CONDITION WHILE THE VEHICLE IS IN MOTION! IF FORD REFUSES TO SIMPLY REVERSE THE OPERATION OF THE SWITCH, MAYBE A SAFETY INTERLOCK COULD BE DEVISED TO PREVENT OPERATION WHILE THE VEHICLE IS IN GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462465June 20, 2012
POWER TRAIN
WITH THE A/C ON AND THE CAR TRAVELING AT LOW SPEED, THE CAR SURGES(LURCHES) FORWARD OR IN REVERSE DEPENDING ON THE GEAR SHIFT SELECTOR. IT HAPPENS, FOR EXAMPLE, WHEN PULLING IN TO A PARKING STALL. AS I'M APPROACHING THE FINAL POSITION WHERE I'M NEARLY READY TO PUT THE GEAR SHIFT IN PARK, THE CAR WILL LURCH FORWARD NEARLY HITTING THE CAR PARKED IN FRONT OF ME. IT ALSO HAPPENS WHEN PULLING INTO MY GARAGE OR AT A STOP LIGHT. OCCURRENCES ARE OBVIOUSLY WHEN IT'S HOT OUTSIDE WHICH IS WHY I'VE GOT THE A/C ON. IT DOESN'T HAPPEN ALL THE TIME WITH THE A/C ON, JUST SOME OF THE TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462206June 19, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE A/C AT LOW SPEEDS WAS PUTTING OUT WARM AIR IN 90F TEMPERATURE. THIS WAS CAUSED BY A LEAKING SEAL AND THE COMPRESSOR WAS FAILING. THE FIX WAS $1200 AT A LOCAL DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461663June 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHEN SHIFTING OUT OF THE PARK POSITION WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE WOULD UNEXPECTEDLY LUNGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER, WHO BOTH STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 79,887 UPDATED 7/12/12 *CN THE CONSUMER STATED THE ENGINE WOULD REV UP AND THEN THE VEHICLE WOULD LUNGE FORWARD OR BACKWARD WHEN SHIFTING FROM PARK OR NEUTRAL OR FROM REVERSE TO DRIVE. EVEN WHEN THE BRAKE WAS APPLIED, THE VEHICLE WOULD ACCELERATE. THE DEALER REPLACED THE THROTTLE BODY. UPDATED 07/24/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461670June 13, 2012
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
MY 2007 FORD FIVE HUNDRED SEL FWD WITH THE 3.0 V-6 (81,421 MILES) AND 6 SPEED AUTOMATIC TRANSMISSION WILL INTERMITTENTLY SURGE FORWARD OR BACKWARDS WITHOUT GAS PEDAL APPLICATION WHEN IDLING IN GEAR. IT IS AS IF I FLOORED IN A JACKRABBIT START. IT DOES NOT DO THIS EVERY TIME THAT THE CAR GOES TO IDLE IN DRIVE OR REVERSE (FOR EXAMPLE, IF I AM IN TRAFFIC AT A STOPLIGHT) BUT IT WILL DO THIS AT LEAST ONCE EVERY TIME I DRIVE. I HAVE HAD TO KEEP MY RIGHT FOOT FIRMLY ON THE BRAKE PEDAL WHILE BACKING OR IN A PARKING LOT TO KEEP THE CAR FROM HITTING PEDESTRIANS, OTHER CARS, SIGN POLES IN PARKING LOTS AND MY CARPORT'S WALL. IT WILL SUDDENLY REV UP WHEN IN EITHER DRIVE OR REVERSE WITHOUT MY FOOT ON THE GAS PEDAL AND TRY TO MOVE IN AN UNCONTROLLED MANNER. IT MAY ONLY DO IT ONCE OR IT MAY DO IT THREE OR FOUR TIMES IN JUST AS MANY SECONDS. I WAS UNAWARE OF THIS PROBLEM AND NEARLY HIT ANOTHER CAR THE FIRST TIME THIS HAPPENED. THERE WAS NO WARNING. NO CHECK ENGINE LIGHT ACTIVATED. MY CAR IS EQUIPPED WITH A TACHOMETER, I HAVE SEEN IT JUMP AS HIGH AS 2000 RPM FROM A 750 RPM IDLE AND THEN FALL RIGHT BACK TO 750. THE FACT THAT I HAVE NOT HIT ANYONE YET IS PROOF THAT THIS IS NOT A PEDAL MISAPPLICATION ERROR, BUT MY CONCERN IS THAT AN INEXPERIENCED DRIVER OR SOMEONE WHO IS UNAWARE OF THIS DEFECT WILL BE SURPRISED BY IT AND KILL OR INJURE THEMSELVES OR SOMEONE ELSE. THIS IS THE FIRST TIME I HAVE EVER OWNED A VEHICLE WITH SUCH A PROBLEM I TOOK MY CAR TO MY LOCAL FORD DEALER AND WAS TOLD THAT THE PROBLEM IS A DEFECTIVE THROTTLE BODY WHICH IS BEING REPLACED TOMORROW. I RESEARCHED THIS PROBLEM ON THE INTERNET AND HAVE FOUND REPORTS THAT THE REPLACEMENT PART IS NO BETTER THAN THE ORIGINAL. THE FACT THAT A DEFECTIVE PART CAN CAUSE A VEHICLE TO ACT IN SUCH A DANGEROUS MANNER IS SYMPTOMATIC OF A FACTORY DEFECT AND SHOULD BE ACTED UPON BY THE NHTSA AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461674June 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENTIRE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. ALSO, WHEN APPROACHING A STOP SIGNAL, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE BEGAN TO LUNGE FORWARD UNINTENDEDLY. THE FAILURES OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE ALTERNATOR. THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT AUTO SHOP FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE POSITION SENSOR. THE DEALER WAS NOTIFIED AND THEY STATED THAT THE PART WAS ON A MASSIVE BACK ORDER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460921June 7, 2012
POWER TRAIN
STARTING AROUND MARCH 2011, MY 2007 FORD 500 WOULD LURCH WHEN I MOVED IT FROM PARK TO REVERSE OR FROM PARK TO DRIVE. IT SEEMED TO GET WORSE WITH THE AIR CONDITIONER ON. I TOOK IT IN FOR SERVICE AND THEY "CLEANED" THE THROTTLE BODY. THIS DID NOT REALLY FIX THE PROBLEM. SINCE THEN, THE PROBLEM HAS GOTTEN MUCH WORSE. IT NOW LURCHES WHEN I AM SITTING STILL. IF THE BRAKE IS NOT ALL THE WAY TO THE FLOOR, IT WILL LURCH SEVERAL INCHES. I HAVE ALMOST HAD SEVERAL WRECKS BECAUSE OF THIS. I AM SCARED TO DRIVE THE CAR. IT NOW HAS 95,000 MILES ON IT BUT IS NOT PAID OFF YET. I WAS QUOTED $800 TO FIX THE THROTTLE BODY. I FEEL LIKE WITH THE EXTENT OF THE COMPLAINTS ON THIS PART, FORD SHOULD RECALL THIS PRODUCT ON ALL OF THESE VEHICLES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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