Ford Five Hundred Complaints (2007)

199 consumer complaints on file.

#10822259January 26, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
CAR IN THE MORNINGS IS ACCELERATED AND WHEN PLACED IN REVERSE IT MOVES BY ITSELF VERY ACCELERATED AND ITS PARKED ON A FLAT SURFACE WITH NO SLOPES. TRANSMISSION FEELS AS IF RUNNING FORCEFULLY BUT CHANGES GEARS I GUESS FINE JUST GOT THE CAR AND HAS LOW MILES AT 27000 MILES. AND DOES IT EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811082December 18, 2015
ELECTRICAL SYSTEM
WHILE DRIVING ONE DAY, MY CLUSTER PANEL WENT DARK. AT FIRST I THOUGHT IT MAY BE THE BATTERY, WHICH WOULD ALSO CAUSE THE CAR TO DIE. HOWEVER, THE CAR WAS STILL RUNNING. WHEN I DROVE IT TO MY MECHANIC, IT DID THE SAME THING BUT BEGAN FLICKERING ON AND OFF THE WHOLE WAY THERE. NOT ONLY WAS IT ANNOYING, BUT I COULD NOT SEE MY SPEED NOR MY GAS GAUGE. ADDITIONALLY, WHEN I TRIED TO USE MY EMERGENCY LIGHTS, THEY WOULD ALSO GO OFF WHENEVER THE PANEL WENT OUT. THE REPAIR OF THE WHOLE CLUSTER PANEL IS NOT CHEAP. AN ESTIMATE FOR ME WAS $900 FROM MY MECHANIC. SINCE IT WILL HAVE TO BE PROGRAMMED HOWEVER, I WILL HAVE TO TAKE IT TO FORD WHICH IS A PAIN IN ITSELF. THERE ARE COUNTLESS REVIEWS ON THIS PROBLEM, IT SHOULD NOT BE LEFT UP TO THE CONSUMER TO TAKE ON SUCH A SIGNIFICANT EXPENSE. MY CAR HAS ROUGHLY 62,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809317December 9, 2015
WHEELS
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO LOCATE THE ORIGIN OF THE NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794854November 19, 2015
FUEL/PROPULSION SYSTEM
AT A STANDSTILL, CAR SEEMS TO WANT TO SURGE FORWARD, HAVE TO BRAKE TO KEEP FROM HITTING OTHER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794659November 18, 2015
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE PASSENGER SIDE MIRROR CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10745649August 2, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
THE VEHICLE HAS UNINTENDED ACCELERATION ISSUES. THERE WAS AN INVESTIGATION BY THE NHSTA BUT NOTHING CAME OF IT. THE CAR STILL ACCELERATES ON ITS OWN WHEN I PULL INTO PARKING SPACES OR LEAVING PARKING SPACES. I HAVE TO KEEP MY FOOT ON OR BY THE BRAKE PEDAL AS TO NOT HIT OTHER CARS OR PEOPLE. HAVING THE AIR CONDITIONING ON SEEMS TO WORSEN THIS PROBLEM SUBSTANTIALLY. IT IS COMPLETELY RANDOM AND I KNOW I'M NOT THE ONLY PERSON THAT HAS EXPERIENCED THIS ISSUE. PLEASE REOPEN YOUR INVESTIGATION AND MAKE SURE YOU HAVE BOTH THE AC ON AND OFF. IT'S MAINLY WHEN IT IS ON, BUT STILL COMPLETELY RANDOM. I DON'T KNOW HOW PEOPLE AND PROPERTY HAVEN'T BEEN INJURED OR DAMAGED AS A DIRECT RESULT OF THIS WELL KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725709June 17, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING 45 MPH, THERE WAS A DELAY IN ACCELERATION. THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722270May 29, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE PARKED, THE CONTACT SMELLED AN EXTREMELY STRONG FUEL ODOR OUTSIDE OF THE VEHICLE. THE FAILURE RECURRED SPORADICALLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V355000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716062May 12, 2015
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AND MY VEHICLE WILL GO INTO LIMP MODE AND HAVE NO POWER, WHEN I PULL OVER AFTER ALMOST SMASHING UP THE CAR JERKED AND I SHUT IT OFF AND TURN IT ON ITS FINE BUT THIS SAME PROBLEM KEEPS OCCURRING EVERY DAY AT DIFFERENT SPEEDS. I HAVE A TRICK I PUT IT IN NUTRAL AND SHUT IT OFF WHILE IM DRIVING AND THAT WILL CORRECT THE PROBLEM, IT WILL DO IT TEN TIMES IM A ROW AND ITS VERY DANGERIOUS, I WENT TO THE DEALER AND PO 701 CODE CAME UP AND THEY SAID OT A INTERNAL FAILURE AND FOUND NO METAL SCRAPS UNDER THE PAN FILTER, SO FAR THEY SAOD THE TRANSMISSION IS NO GOOD AND CANT BE REPAIR BUT AFTER 15,000 MILES LATER THE CAR STILL DRIVES BUT DOES THAT EVERYDAY, IS THERE AMYTHIMG I CAN DO TO REPAIR THIS TRANSMISSION I CANT AFFORD THE $7,500 PRICE QUOTE THEY SAID. I. NEED HELP WITH CAR AND STILL DRIVING IT TILL THIS DAY 5 12 15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715159May 7, 2015
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
MY THROTTLE BODY WENT COMPLETELY OUT AT 99481 MILES. I PAID APPROX. $800 FOR THE REPAIR/REPLACEMENT. FORD MOTOR COMPANY REIMBURSED FOR THE SERVICE ON 12/11/2012 AFTER SO MANY COMPLAINTS HAD BEEN MADE ABOUT THE THROTTLE BODY IN THIS MODEL THAT THEY WERE PAYING FOR PREVIOUS SERVICES FOR ANY REPAIRS/REPLACEMENTS MADE FOR THIS PART. I BELIEVE THE REPLACEMENT PART USED WAS ALSO DEFECTIVE, AND MADE MENTION OF MY CONCERN TO MY FORD DEALERSHIP AT THE TIME. THEY AGREED THAT THERE WAS NO GUARANTEE THAT I DID NOT RECEIVE A DEFECTIVE REPLACEMENT PART AS THE NEW PART THEY WERE USING A YEAR LATER WAS DIFFERENT. I HAVE HAD MY REPLACEMENT THROTTLE BODY CLEANED AND RE-PROGRAMMED SEVERAL TIMES (AT LEAST TWICE A YEAR SINCE THE REPLACEMENT). FORD MOTOR COMPANY WILL DO NOTHING NOW THAT I HAVE BEEN TOLD I NEED A NEW THROTTLE BODY WHICH IS ABOUT AN $800 REPAIR. FORD MOTOR COMPANY NEEDS TO DO SOMETHING TO MAKE THOSE OF US, WHO RECEIVED A FAULTY OR DEFECTIVE REPLACEMENT PART, US WHOLE. I HOPE THAT OTHERS WILL MAKE IT KNOWN IF THEY HAVE HAD A DEFECTIVE REPLACEMENT THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653138November 6, 2014
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
THE CAR WILL SURGE WHEN YOU PUT IT IN GEAR. DOES IT IN DRIVE AND REVERSE. I HAVE TO KEEP MY FOOT ON THE BRAKE UNTIL I AM AWAY FROM A CAR OR BUILDING AS IT WILL JUMP INTO THEM. I NEVER KNOW WHEN ITS GOING TO DO IT. I ESTIMATED WHEN IT STARTED AND IS STILL DOING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641434October 4, 2014
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
WHILE DRIVING DOWN THE STREET AT MIDNIGHT THE CAR WARNING LIGHTS STARTED TO COME ON (ABS, BATTERY, TRACTION CONTROL, AND FINALLY THE FACTORY STEREO/GPS UNIT) ONE BY ONE. THEN FOLLOWED BY THE DASHBOARD ILLUMINATION GOING OUT WHICH MEANS I NOW HAD NO TAILLIGHTS. THEN FINALLY LOST ALL ACCELERATION AND THE CAR JUST STOPPED. LUCKILY, I WAS ABLE TO ILLEGALLY PARK THE CAR BLOCKING A DRIVEWAY AND FIRE HYDRANT. HAD I BEEN ON THE HIGHWAY I MAY HAVE HAD A COMPLETELY DIFFERENT ENDING. A WEEK AFTER THE MECHANIC REPLACED THE ALTERNATOR THE ELECTRICAL SYSTEM SHUT DOWN AGAIN ONLY I GOT NO LIGHTS ON, IT JUST DIED. AFTER HAVING THE CAR FOR A WEEK MY MECHANIC REPLACED A FAULTY GROUND AND THE BATTERY. THE CAR STILL DOESN'T WORK PROPERLY. HE HAS NO IDEA WHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631252September 6, 2014
STEERING, WHEELS, TIRES
I RECENTLY RAN INTO A MAJOR ISSUE WITH MY 2007 FORD FIVE HUNDRED WHICH REALLY SCARED ME. I WAS ROTATING THE TIRES ON THE CAR AND WHEN I WAS REMOVING THE WHEEL FROM THE DRIVERS SIDE OF THE CAR I NOTICED THAT THE WHEEL WOBBLED BACK AND FORTH. AT FIRST I THOUGHT THIS WAS JUST A BAD BALL JOINT AND PURCHASED A NEW ONE TO REPLACE IT. WHEN I STARTED TO REMOVE THE FACTORY INSTALLED BALL JOINT I NOTICED THAT THE NUT THAT HOLDS THE BALL JOINT TO THE LOWER CONNECTION JOINT WAS ON THE VERGE OF COMING OFF. I FIND THIS VERY DISTURBING AS I LIVE IN A VERY MOUNTAINOUS STATE WITH MANY CURVY ROADS AND STEEP DROP OFFS. HAD THIS NUT FINISHED COMING OFF WHILE ON ONE OF THESE ROADS I MAY NOT BE WRITING THIS LETTER. I WILL ALSO CONTACT NAFTA ABOUT THIS SITUATION AS IT MAY BE OCCURRING ON MORE VEHICLES THAN JUST MINE. I WOULD ALSO LIKE TO BE REIMBURSED FOR THE PART I HAD INSTALLED AS IT IN ITSELF WAS NOT DEFECTIVE. I HAVE BOUGHT MANY FORD VEHICLES AND WILL PROBABLY CONTINUE TO AS I THINK OVERALL FORD MAKES A HIGH QUALITY CAR. I HAVE SINCE CHECKED THE OTHER SIDE AND FOUND NO PROBLEMS ON THE PASSENGER SIDE OF THE VEHICLE. THANKS FOR LOOKING INTO THIS MATTER AND I HOPE TO HEAR FROM YOU SOON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629640August 30, 2014
ELECTRICAL SYSTEM
ON A TRIP SOUTH ON AN INTERSTATE, MY CAR OVERHEATED. THERE WAS BUMPER TO BUMPER TRAFFIC ON A HOT DAY. I HAD MY AIR CONDITIONER ON AND WE WERE ONLY TRAVELING AT 5-10 MPH. A SERVICE STATION DIAGNOSED THE PROBLEM AND FOUND AN ELECTRICAL SHORT IN A COMPUTER MODULE WHICH CONTROLS THE RADIATOR FAN. THIS PROBLEM RESULTED IN A $700 REPAIR BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629643August 30, 2014
ENGINE
MY HUSBAND HAD AN ACCIDENT IN A STORE PARKING LOT. HE MISCALCULATED THE LENGTH OF AN NARROW ISLAND THAT HAD A CURBING AROUND IT. HE CUT THE CORNER AND DROVE OVER THE CURB AND DOWN THE OTHER SIDE OF THE OTHER CURB. BESIDES THE REAR FENDER DAMAGE, MORE DAMAGE WAS DISCOVERED AT THE STATE INSPECTION. THE ROLL RESTRICTOR WAS TORN. I WAS TOLD THAT THIS PART KEEPS THE ENGINE FROM "ROLLING" FORWARD OR BACKWARD. IT IS PART OF THE ENGINE MOUNT SYSTEM AND IS A SAFETY ISSUE. IT MUST BE REPLACED OR THE CAR FAILS THE PA STATE INSPECTION. THIS REPAIR AND INSPECTIONS COST ME OVER $500. I BELIEVE THE ROLL RESTRICTOR WAS DAMAGED IN THE SUDDEN IMPACT OF THE CURB. I WOULD LIKE TO TAKE THAT ISSUE TO THE INSURANCE COMPANY BUT I HAVE NO PROOF. HOW COMMON IS THE FAILURE OF THIS PART? IS IT PART OF THE PA STATE INSPECTION REQUIREMENTS? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10626795August 20, 2014
VEHICLE SPEED CONTROL
WHILE BACKING UP CAR SURGED AND CAUSED REAR BUMPER DAMAGE. THROTTLE BODY CLEANED TWICE SINCE PURCHASE AND SURGE ISSUE REAPPEARS. SURGE OCCURS AT LOW RPM'S. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621633August 7, 2014
ELECTRICAL SYSTEM
WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE GAUGES ON THE INSTRUMENT CLUSTER STOPPED FUNCTIONING AND DISPLAYED READINGS OF ZERO. CONTINUED TO DRIVE AND THE INSTRUMENT CLUSTER BEGAN WORKING A FEW MOMENTS LATER. THE FAILURE OCCURRED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. WHEN THIS HAPPENS THE REVERSE LIGHTS COME ON EVEN WHEN IN DRIVE. THIS, AS WELL AS NO SPEEDOMETER TO ME IS VERY DANGEROUS. I THINK CORRECTIVE ACTION SHOULD BE TAKEN TOWARDS A RESOLUTION. THERE ARE COUNTLESS OTHERS WHO HAVE FILED COMPLAINTS AND CONCERNS REGARDING THIS VERY ISSUE. PLEASE ISSUE A RECALL ON THE INSTRUMENT PANEL REPLACEMENT. I FEEL THE COST OF REPLACEMENT (AS WELL AS A DIAGNOSIS FEE) SHOULD NOT BE ABSORBED BY THE CONSUMER FOR SOMETHING THAT IS NOT NORMAL MAINTENANCE FOR THE VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610331July 14, 2014
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE SIDE MIRROR ON THE FRONT PASSENGER SIDE DOOR CAUGHT FIRE. THE DEALER STATED THAT THERE WAS A SHORT IN THE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,172.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10609195July 9, 2014
ELECTRICAL SYSTEM
THIS IS NOT THE FIRST TIME I HAVE COMPLAINED NOR AM I THE ONLY ONE HAVING THIS ISSUE. I BOUGHT THE CAR BACK IN 2010 AND INFORMED THE CAR LOT OF FLICKERING LIGHTS WELL NOW ITS GONE AS FAR AS MY WHOLE DASH LIGHTS FLICKER AND WHEN THEY COME BACK THEY DO NOT COME BACK CORRECTLY ALL THE TIME. MY GAS GAUGE DOESN'T REGISTER PROPERLY. THIS HAPPENS WHEN I RUN THE AC. WHEN I HAD IT CHECKED I WAS TOLD THAT IT HAD SOMETHING DO WITH BATTERY. THE ALTERNATOR IS PULLING TOO MUCH POWER WHEN AC IS ON. WELL IF I AM NOT THE ONLY ONE HAVING THIS ISSUE I DON'T UNDERSTAND WHY THIS IS NOT GETTING A BETTER SETTLING BESIDES OH I THINK IT IS THIS OR I THINK IT IS THAT. I HAVE SEARCHED YOUTUBE AND THERE ARE A LOT OF PPL HAVING THIS ISSUE. A WHOLE LOT OF PPL. I AM GOING TO GO HAVE MY BATTERY CHECKED AGAIN AND TAKE BACK TO CAR LOT AGAIN AND HOPE TO HAVE A SOLUTION. THIS IS GETTING REALLY RIDICULOUS AND BAD. I CAN RUN MY AC FOR MAY 10 MINUTES WITHOUT THIS HAPPENING AND ONCE I DO THE CAR DOESN'T WANNA RUN PROPERLY AFTER. PLEASE LOOK INTO THIS AND REACH OUT TO OTHER OWNERS AND SEE IF THEY ARE HAVING SAME ISSUES. MAYBE THEY DON'T KNOW HOW OT REACH YOU LIKE I DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608218July 4, 2014
POWER TRAIN
CAR STALLED WITHOUT ANY PRIOR INCIDENT, OR WARNING. AS SOON PUT MY CAR INTO DRIVE, IT LURCHED AND WOULD NOT MOVE. WHEN I PRESSED THE GAS PEDAL, NOTHING HAPPENED. AFTER A FEW MORE ATTEMPTS, IT MOVED AT 10-20 MPH. I STALLED COMPLETELY CLOSE TO HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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