Ford Fiesta Complaints

3,175 consumer complaints on file.

#10694842March 17, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
TRANSMISSION ISSUES SINCE PURCHASING THE CAR BRAND NEW IN 2013. CAR JERKS AND ACCELERATES SPORADICALLY. WHEN TAKING OFF FROM A STOP THE CAR DOES NOT RESPOND TO PUSHING ON THE GAS, BUT WILL THEN SUDDENLY TAKE OFF. IT MOVES THROUGH THE GEARS IN A CLUNKY MANNER. MAKES GRINDING NOISES UPON ACCELERATION. THE CAR ROLLS BACK ON HILLS. I DO NOT FEEL SAFE DRIVING THIS CAR. FORD HAVE NO RESPONDED IN A HELPFUL MANNER TO MY ENQUIRES AND APPEAR NOT TO BE ABLE TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694411March 16, 2015
POWER TRAIN
TRANSMISSION WILL NO SHIFT PROPERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694490March 16, 2015
UNKNOWN OR OTHER
WENT TO SHUT REAR PASSENGER DOOR AND THE DOOR WILL NO LONGER CLOSE. THERE WAS NO DAMAGE TO THE CAR. IT WAS NEVER IN AN ACCIDENT AND IS LESS THAN 3 YEARS OLD BUT IS NOT COVERED UNDER WARRANTY AS YOU HAVE TO HAVE LESS THAN 32,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694523March 16, 2015
STRUCTURE:BODY:DOOR
THE REAR PASSENGER SIDE DOOR JUST CAME OPEN ON ITS OWN AND WOULD NOT CLOSE. MY 6 YEAR OLD DAUGHTER WAS RIDING IN HER BOOSTER SEAT IN THE REAR DRIVER'S SIDE SEAT WHEN IT CAME OPEN. HAD SHE BEEN IN THE OTHER SEAT, SHE COULD HAVE FALLEN OUT! THE DOOR WILL NOT CLOSE AT ALL AND IN FACT, BOUNCED BACK AND HIT ME WHEN I TRIED TO CLOSE IT. I NOW HAVE TO TIE THE DOOR SHUT WITH A ROPE CONNECTED TO THE OTHER DOOR TO KEEP IT IN PLACE. THE DEALERSHIP WANTS $600 TO FIX IT! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10694603March 16, 2015
STRUCTURE:BODY
WHEN ATTEMPTING TO CLOSE REAR PASSENGER SIDE DOOR ON 2011 FORD FIESTA, THE DOOR FAILED TO LATCH AND WOULD NOT REMAIN CLOSED. UPON CLOSER INSPECTION, THE LATCHING MECHANISM IN THE DOOR WOULD NOT REMAIN IN THE LATCHED POSITION AND WOULD FALL OPEN UNDER ITS OWN WEIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694709March 16, 2015
STRUCTURE:BODY
WHILE LEAVING A PARKING LOT AFTER LOADING CAMERA EQUIPMENT AND GROCERIES INTO THE REAR BACKSEAT FROM THE REAR PASSENGER SIDE DOOR I PULLED OUT ONTO THE MAIN ROAD AND AS I TURNED LEFT INTO THE U-TURN, MY REAR PASSENGER DOOR SWUNG OPEN RELEASING MY EQUIPMENT AND SOME OF THE GROCERIES OUT INTO THE ROAD. THANKFULLY NO ONE WAS FOLLOWING CLOSE AND I WAS ABLE TO PULL ASIDE AND PICK UP MY BELONGINGS. THINKING I HAD NOT SHUT THE DOOR ALL THE WAY I SHUT THE DOOR TO ONLY HEAR AN EMPTY "THUNK" AND THE DOOR BOUNCED BACK. I ATTEMPTED TO RESOLVE THE ISSUE IN A VARIETY OF WAYS TO NO SUCCESS AND MY FINAL SOLUTION WAS TO USE A RATCHET STRAP TO SECURE THE DOOR SHUT. IT WAS ONLY UPON RESEARCHING HOW TO FIX THIS THAT I REALIZED I COULD POST HERE. THANKFULLY MY EQUIPMENT AND GROCERIES WERE RELATIVELY UNDAMAGED GIVEN THE LOWER SPEED OF THE INCIDENT BUT IF ANYONE HAD BEEN IN THE BACKSEAT THIS COULD HAVE BEEN EXTREMELY DANGEROUS. THE ODDEST PART OF THIS IS THAT I UTILIZE THIS CAR MOSTLY SOLO SO IF I EVER DO ACCESS THE BACKSEAT ITS TYPICALLY FROM THE DRIVER SIDE REAR DOOR WHICH I HAVE HAD NO ISSUE WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694386March 15, 2015
STRUCTURE:BODY
RIGHT REAR DOOR LATCH FAILED, UNABLE TO KEEP DOOR CLOSED, UNABLE TO RECLUSE OR LATCH DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694383March 15, 2015
LATCHES/LOCKS/LINKAGES
I UNLOCKED THE DOORS WITH THE AUTO LOCK ON THE KEY. THEN, I PUT SOMETHING IN THE BACK SEAT. WHEN I CLOSED THE DOOR, IT BOUNCED BACK OPEN. I TRIED SEVERAL THINGS TO GET IT TO RESET INCLUDING EVERYTHING MENTIONED IN THE OWNER'S MANUAL, BUT IT WOULD NOT LATCH. I LOOKED AT THE LATCH ON THE DRIVER'S DOOR TO SEE HOW THEY WERE DIFFERENT AND PUSHED THE MECHANISM BACK . THEN IT STUCK IN THE LOCKED POSITION AND THAT DOOR WOULDN'T SHUT. I AGAIN TRIED TURNING THE CAR AND THE AUTO-LOCK SYSTEM OFF AND ON, BUT NOTHING WOULD AFFECT THOSE TWO DOORS. I FINALLY HAD TO HAVE MY CAR TOWED BECAUSE I COULDN'T DRIVE IT HOME WITH TWO DOORS THAT WOULDN'T LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694272March 14, 2015
POWER TRAIN
I PURCHASED MY FIESTA IN MARCH 2012. SHORTLY AFTER PURCHASE STARTED HAVING PROBLEMS WITH THE SHUTTERING AND HESITATING ISSUE DUE TO THIS NEW CLUTCH DESIGN. THE VEHICLE HAS BEEN IN TO THE SERVICE DEPARTMENT WHERE I PURCHASED IT THE FIRST TIME THE CLUTCH ISSUE WAS REPAIRED THE SECOND TIME THEY INSTALLED A PART OF THE CLUTCH SYSTEM. THE THIRD TIME IT WAS IN TO THE SERVICE DEPARTMENT THERE WAS NO REPAIR DONE. THE WARRANTY GUIDELINES REQUIRED THE FAILURE TO RATE AT A 270 MY FAILURE WAS A 250. I HAVE CONTACTED A LAWYER TO GET ME RELEASED FROM THIS "DEATH TRAP". ON MARCH 6, 2015, I WENT TO TURN LEFT ACROSS TWO LANES OF ON COMING TRAFFIC AND IT SHUTTERED AT ACCELERATION AND NEARLY STALLED. KEEP IN MIND THIS IS AUTOMATIC. I WAS NEARLY BROAD SIDED. I MADE ARRANGEMENTS FOR A VEHICLE BECAUSE I WAS TOLD THAT THEY DID NOT HAVE A LOANER FOR ME TO DRIVE WHILE THEY REPAIRED MINE. SO ON, MARCH 10, 2015, I TOOK THE FIESTA TO ANOTHER LOCAL FORD SERVICE CENTER AND UPON THEIR INSPECTION WAS TOLD THAT THE CLUTCH HAD TO BE REPLACED AGAIN. THE WONDERFUL NEWS TO THIS STORY IS THE PART IS BACK ORDERED FROM THE FACTORY AND IT WILL TAKE EIGHT WEEKS FOR THEM TO RECEIVE IN THE PART NEEDED TO REPAIR MY VEHICLE. I REFUSE TO DRIVE THIS VEHICLE. THE FORD FIESTA IS NOT A VEHICLE THAT SHOULD HAVE THE SAFETY RECOMMENDATIONS THAT IT HAS. IT ISN'T SAFE FOR CONSUMER USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693849March 12, 2015
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE TRAVELING APPROXIMATELY 60 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT SOME OF THE LUG NUTS FRACTURED FROM THE TIRE. THE FACTORY TIRE JACK FROM THE DEALER DID NOT WORK TO REPLACE THE TIRE. THE CONTACT WAS ABLE TO RECEIVE ASSISTANCE FROM A TOW TRUCK DRIVER WHO SUPPLIED LUG NUTS AND ASSISTED WITH REPLACING THE TIRE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693850March 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND THE GEARS SHIFTED AUTOMATICALLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693884March 12, 2015
EQUIPMENT ADAPTIVE/MOBILITY
AS I ARRIVE HOME OPEN THE BACK DOOR AND WAS NOT ABLE TO CLOSED AGAIN HAD TO GO TO DEALER TO BUY THE PART AND HAD IT REPLACE. THE LATCH STOP WORKING PART # BE8Z 5426412 B. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693254March 10, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TRANSMISSION CLUTCH WAS REPLACED. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693012March 9, 2015
POWER TRAIN
OUR FORD FIESTA WAS BOUGHT NEW IN 2013 AND RAN GREAT UNTIL 10K MILES AT WHICH POINT THE AUTOMATIC TRANSMISSION WOULD NOT SELECT A GEAR WHEN ATTEMPTING TO ACCELERATE FROM A SLOW DOWN. FORD DEALER TOOK CAR IN AND PER THE SERVICE BULLETIN DID A RE-FLASH OF TRANS CONTROL. CAR RAN FINE ANOTHER 1K MILES, THAN ISSUE OCCURRED AGAIN , THE CAR NOT SELECTING A GEAR AND CAUSING A HAZARD BECAUSE WE WERE UNABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC WHILE MAKING A LEFT TURN. DEALERSHIP AT THAT POINT REPLACED CLUTCH PACK BECAUSE THE SAY IT HAD FLUID IN IT, ALSO ANOTHER SERVICE BULLETIN. NOW ANOTHER 2K MILES AND THE CAR DID IT AGAIN DURING A SNOW STORM CAUSING US TO BE UNABLE TO GET OUT OF THE WAY OF A PLOW WHICH NARROWLY MISSED HITTING ARE CAR. FORD HAS NOW HAD THE CAR ANOTHER HALF WEEK AND SAID THERE IS NOTHING THEY CAN FIND WRONG SO THERE IS NOTHING TO DO.THIS IS VERY UNSAFE CAR AND MORE NEEDS TO BE DONE ABOUT THIS MAJOR HAZARD. HOPEFULLY NO ONE LOSES THERE LIFE BECAUSE THIS ISSUE IS NOT TAKEN MORE SERIOUSLY BY FORD MOTOR CO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692843March 8, 2015
POWER TRAIN
TRANSMISSION SHIFTS HARD AND RATTLES THE CAR. ALSO CAUSING WHEEL SPIN WHEN SHIFTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692701March 7, 2015
POWER TRAIN, ENGINE
VEHICLE WILL NOT PULL OVER 40 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692720March 7, 2015
POWER TRAIN
I BOUGHT A 2012 FORD FIESTA AND HAD THE TRANSMISSION SENSOR REPLACED UNDER FACTORY WARRANTY. DID NOT DRIVE THE CAR 5000 MILES AND THE TRANS SENSOR MESSED UP AGAIN CAUSING THE TRANSMISSION TO NOT SHIFT OUT OF FIRST AND SECOND GEAR WITHOUT HESITATION AND VIBRATIONS. SHIFTS FINE FROM SECOND ON! PER THE DEALER THEY STATED THIS IS A HUGE ISSUE WITH FIESTAS AND FOCUSES FROM 2010 AND UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692414March 6, 2015
POWER TRAIN
CAR SHAKES AND IT FEELS LIKE THE TIRES SKIP. IT HAPPENS MOSTLY WHEN THE CAR IS WARM AND I'M GOING AROUND A CORNER. HAS BEEN TO THE DEALER SEVERAL TIMES FOR THE SAME THING.THEY REPLACED THE CLUTCH AND DID OTHER THINGS BUT IT KEEPS HAPPENING. IT IS CURRENTLY AT THE DEALERS (ROCHESTER INDIANA FORD)AGAIN FOR THE SAME PROBLEM. THIS LAST TIME I WAS DRIVING ON ICE AND THE CAR STARTED SHAKING.I LOST CONTROL AND WENT UP A CURB. I POPPED THE TIRE. I COULD HAVE KILLED SOMEONE IF THEY WERE STANDING THERE.IT WAS VERY SCARY AND I'M AFRAID TO DRIVE THIS CAR AGAIN KNOWING IT'S NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676123March 6, 2015
POWER TRAIN
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS GOING TO STALL, AS IT WOULD SPUTTER AND MAKE NOISES. THE DEALER INFORMED THE CONSUMER THE PARTS WERE ON BACK ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692577March 6, 2015
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
ON AUGUST 12, 2014 HE RIGHT FRONT DOOR LATCH UNIT FAILED AFTER ATTEMPTING TO CLOSE THE DOOR, IT WOULD NOT STAY CLOSED AFTER THIS. THEN 3 WEEKS LATER (SEPTEMBER 4, 2014) THE RIGHT BACK DOOR LATCH FAILED AND WOULD NOT STAY CLOSED. THEN ON MARCH 5, 2015 THE LEFT BACK DOOR LATCH FAILED AND WOULD NOT STAY CLOSED. ALSO NOTE IN MARCH 2014 THIS ALSO HAPPENED TO THE TRUNK LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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