Ford Fiesta Complaints
3,175 consumer complaints on file.
- #10701950March 26, 2015POWER TRAIN
ON OCTOBER 9TH 2014, MY NEW FORD FIESTA AT 7500 MILES BEGAN SHUTTERING VIOLENTLY AT LOW SPEEDS. IT JERKED THE CAR BACKWARD WHEN TRYING TO DRIVE IN REVERSE, AND IT JERKED THE VEHICLE FORWARD WHEN TAKING OFF AT A SAFE AND NORMAL ACCELERATION FROM A RED LIGHT. IT FELT LIKE THE TRANSMISSION WAS ABOUT TO FALL OUT FROM UNDERNEATH THE VEHICLE. MY MOTHER AND GIRLFRIEND WERE IN THE VEHICLE WHILE I WAS DRIVING AND THIS INCIDENT PRESENTED A GREAT SAFETY CONCERN. DUE TO BEING IN THE MILITARY, I HAD TO WAIT UNTIL THE FIRST WEEK OF DECEMBER 2014 TO TAKE MY CAR TO FORD. THEY TESTED THE VEHICLE AND SAID THAT THEY RECOGNIZED THE SHUDDER I COMPLAINED ABOUT AND THEY RESET THE COMPUTER IN THE VEHICLE. ON THE REPORT THEY SAID THE VEHICLE WAS IN FACTORY SPECS, SO AS A RESULT OF THAT REPORT, THEY DIDN'T ORDER NEW CLUTCHES AND SEALS WHICH WAS EXPLAINED TO ME THAT THOSE NEW PARTS WOULD FIX THE PROBLEM. INSTEAD THEY JUST DID A TEMPORARY FIX BY RESETTING THE COMPUTER IN ORDER TO GET ME OUT THE DOOR. I PICKED UP THE CAR DECEMBER 5TH 2014 AND 6 DAYS LATER THE SHUDDER RETURNED. NOW I HAVE ANOTHER APPOINTMENT TO BRING THE VEHICLE IN TO A FORD DEALERSHIP ON MONDAY MARCH 30TH 2015 AND THE AGENT THERE SAID THAT IF THE TEST COMES BACK THAT THE CAR IS IN FACTORY SPECS THEY WONT MAKE ANY REPAIRS ON THE VEHICLE AND CALL ME TO PICK UP MY BROKEN VEHICLE. THIS WILL RESULT IN ME DRIVING A SAFETY HAZARD VEHICLE THAT I STILL OWE $17,000 ON WITH NO REPAIRS BEING DONE TO FIX THE PROBLEM. I NEED HELP! PLEASE NHTSA LISTEN TO THE THOUSANDS OF COMPLAINTS AND SAFETY CONCERNS AND MAKE FORD HAVE A RECALL FOR THESE TRANSMISSIONS. MINE AND THOUSANDS OF OTHERS LIVES COULD DEPEND ON IT. THANK YOU FOR YOUR TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701598March 25, 2015POWER TRAIN, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
PURCHASED MY FIESTA IN MARCH 2012. SHORTLY AFTER PURCHASE STARTED HAVING PROBLEMS WITH THE SHUTTERING AND HESITATING ISSUE DUE TO THIS NEW CLUTCH DESIGN. THE VEHICLE HAS BEEN IN TO THE SERVICE DEPARTMENT WHERE I PURCHASED IT THE FIRST TIME THE CLUTCH ISSUE WAS REPAIRED THE SECOND TIME THEY INSTALLED A PART OF THE CLUTCH SYSTEM. THE THIRD TIME IT WAS IN TO THE SERVICE DEPARTMENT THERE WAS NO REPAIR DONE. THE WARRANTY GUIDELINES REQUIRED THE FAILURE TO RATE AT A 270 MY FAILURE WAS A 250. I HAVE CONTACTED A LAWYER TO GET ME RELEASED FROM THIS "DEATH TRAP". ON MARCH 6, 2015, I WENT TO TURN LEFT ACROSS TWO LANES OF ON COMING TRAFFIC AND IT SHUTTERED AT ACCELERATION AND NEARLY STALLED. KEEP IN MIND THIS IS AUTOMATIC. I WAS NEARLY BROAD SIDED. I MADE ARRANGEMENTS FOR A VEHICLE BECAUSE I WAS TOLD THAT THEY DID NOT HAVE A LOANER FOR ME TO DRIVE WHILE THEY REPAIRED MINE. SO ON, MARCH 10, 2015, I TOOK THE FIESTA TO ANOTHER LOCAL FORD SERVICE CENTER AND UPON THEIR INSPECTION WAS TOLD THAT THE CLUTCH HAD TO BE REPLACED AGAIN. THE WONDERFUL NEWS TO THIS STORY IS THE PART IS BACK ORDERED FROM THE FACTORY AND IT WILL TAKE EIGHT WEEKS FOR THEM TO RECEIVE IN THE PART NEEDED TO REPAIR MY VEHICLE. I REFUSE TO DRIVE THIS VEHICLE. THE FORD FIESTA IS NOT A VEHICLE THAT SHOULD HAVE THE SAFETY RECOMMENDATIONS THAT IT HAS. IT ISN'T SAFE FOR CONSUMER USE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701721March 25, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE REAR DRIVER SIDE DOOR UNLOCKED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701777March 25, 2015ENGINE
I HAVE LESS THAN 15 THOUSAND MILES AND MY CATALYTIC CONVERTER NEEDS TO BE FIXED. I TOOK IT IN AND NOW THEY HAVE TO ORDER THE PART TODAY. I HAVE HAD ENGINE LEAK, A BAD TRANSMISSION, A RECALL ON EMISSION, BAD TRANNY THEY EXTENDED WARRANTY. WHAT NEXT. I BARELY ROAD THE CAR. THEY NEED TO BE ASHAMED OF THEMSELVES FOR SELLING . THE CAR STILL JERKS EVEN THOUGH THEY ADJUSTED THE TRANNY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701472March 24, 2015STRUCTURE:BODY:DOOR
THIS CAR HAS HAD 2 DOOR LATCHES FAIL AND NEED REPLACEMENT AFTER ONLY 50,000 MILES AND NO COLLISIONS. IN OCTOBER OF 2014, THE REAR PASSENGER SIDE DOOR LATCH FAILED AND REQUIRED REPLACEMENT AS PER THE DEALERSHIP. THE CAR WAS OUTSIDE THE BUMPER-TO-BUMPER WARRANTY AT THIS TIME. HOWEVER, I BELIEVED THIS WAS A MAJOR SAFETY CONCERN AS THE DOOR WOULD NOT CLOSE, REQUIRING ME TO TIE IT DOWN WITH A BUNGEE CORD. I CONTACT FORD MOTOR COMPANY MULTIPLE TIMES AND THEY WOULD NOT OFFER ANY SORT OF ASSISTANCE WITH THE REPAIR. AFTER PAYING FOR THE REPAIRS OUT OF POCKET, THE FRONT PASSENGER SIDE DOOR LATCH FAILED IN MARCH OF 2015. ONCE AGAIN, I CONTACT FORD. THIS TIME MY CASE WAS ESCALATED TO A REGIONAL CUSTOMER SERVICE MANAGER BUT THE END RESULT WAS THE SAME. THIS CAR IS ONLY 3 YEARS OLD WITH 50,000 MILES ON IT AND TWO DOOR LATCHES HAVE FAILED. THIS IS A MAJOR SAFETY ISSUE. TWO DEFECTIVE DOOR LATCHES HAVE LEFT ME WITH TWO DOORS WHICH WOULD NOT CLOSE AND REQUIRED TYING ROPES AND BUNGEE CORDS TO SEATS TO SECURE THEM. EVEN WITH THESE MEASURES, THE DOORS WERE STILL PRONE TO SWINGING OPEN WHILE DRIVING. WITHOUT THE DOORS BEING ABLE TO FULLY CLOSE, I ALSO COULD NOT LOCK MY CAR. AS OF MARCH 24TH 2015, NO RECALL ON THESE DOOR LATCHES HAS BEEN ISSUED DESPITE THIS BEING A KNOWN ISSUE WITH THE SERVICE MANAGER AT MY FORD DEALERSHIP AND THE FORD CUSTOMER SERVICE. THIS IS UNACCEPTABLE AND I BELIEVE FORD SHOULD BE REQUIRED TO FIX THESE DEFECTIVE DOOR LATCHES. ONCE AGAIN, THESE ARE MAJOR SAFETY ISSUES AND SUBSTANTIAL EXPENSES COSTING ME $400+ PER EACH DOOR LATCH REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701501March 24, 2015STRUCTURE:BODY
THE DOORS ON MY 2013 FORD FIESTA WILL NOT LATCH. IT CAME UNLATCHED WHILE DRIVING AND ALL 3 OF MY CHILDREN WERE IN THE BACK SEAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701158March 23, 2015STRUCTURE
AFTER SHOPPING AND LOADING THE GROCERIES INTO THE CAR. THE RIGHT REAR PASSENGER DOOR WOULD NOT STAY SHUT. THE DOOR LATCH WOULD NOT LATCH. AFTER TYING IT SHUT AND TAKING IT TO MY MECHANIC, HE ADVISED ME THAT THE DOOR LATCH HAD BROKEN. THIS VEHICLE WAS NOT INVOLVED IN ANY INCIDENTS OR ACCIDENTS. I CALLED MY LOCAL FORD DEALER AND THEY REPORTED THEY WERE AWARE OF AN ISSUE WITH THE REAR DOOR LATCHES BUT THAT THERE WAS NOT AN ACTIVE RECALL ON THEM. IT WILL COST ME AT LEAST $300.00 TO HAVE IT FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701161March 23, 2015STRUCTURE:BODY
TL*THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCKING MECHANISM FAILED AND THE DOOR WOULD NOT REMAIN CLOSED WHILE DRIVING. IN ADDITION, THE VEHICLE INTERIOR CEILING LIGHT WOULD REMAIN ON WHILE OPERATING THE VEHICLE BECAUSE THE DOOR COULD NOT BE SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,999.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701188March 23, 2015POWER TRAIN
VEHICLE EVEN AFTER NUMEROUS SOFTWARE UPDATES AND TRANSMISSION REPLACEMENT CONTINUES TO WEAR OUT AUTOMATIC TRANSMISSION CLUTCH. VEHICLE HESITATES SEVERELY DURING 1 AND 2ND AUTOMATIC GEARS AND THE TRANSMISSION "SHUDDERS". FORD IS AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY BUT THE PROBLEM CONTINUES AND THEY ARE UNABLE TO FIX IT. THIS PROBLEM IS VERY DANGEROUS WHEN TRYING TO PULL OUT ONTO A ROAD. THE SLIPPING TRANSMISSION SOMETIMES DOESN'T ALLOW VEHICLE TO NORMALLY ACCELERATE ONTO TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701277March 23, 2015STRUCTURE:BODY
I WAS DRIVING IN MY VEHICLE WITH MY NEPHEW IN THE BACK SEAT. I WAS GOING BETWEEN 45-50 MPH AROUND A CURVE AND THE REAR PASSENGER DOOR WHERE MY NEPHEW WAS SITTING FLEW OPEN. I HAD TO PULL THE CAR OVER TO TRY TO SHUT THE DOOR. IT WOULD NOT STAY CLOSED AFTER THAT. MY SISTER WHO WAS IN THE FRONT SEAT HAD TO MOVE TO THE BACK TO KEEP THE DOOR SHUT SO I COULD GET HOME. NOW I HAVE A TIE DOWN ACROSS MY ENTIRE BACK SEAT TO KEEP THE DOOR FROM SWINGING OPEN WHILE DRIVING. AND TO HOLD IT SHUT SO THAT I CAN LOCK MY CAR. BECAUSE MY WARRANTY IS UP FORD WILL NOT COVER THIS DEFECTIVE PART AND GAVE ME AN ESTIMATE OF 400-500 DOLLARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700989March 22, 2015STRUCTURE:BODY:DOOR
I HAD BOUGHT THE CAR ON MARCH 10 2014, SINCE THEN 2 DIFFERENT DOORS HAD OPENED UP WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY IN THE CAR ONE OPENING ON MY WIFE (FRONT SEAT) AND THE OTHER MY 9 YEAR OLD DAUGHTER(BACK SEAT). THE THIRD INCIDENT HAPPENED AS MY SAME 9 YEAR OLD SHUT THE DOOR IT SWUNG BACK HITTING HER IN THE FACE BRINGING THE TOTAL TO 3 SEPARATE INCIDENTS. THESE DOORS SHOULDN'T HAVE A PROBLEM AS THIS CAR IS RARELY USED FOR FAMILY OUTING BUT ONLY FOR MY WIFE TO GO TO AND FROM WORK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700876March 21, 2015STRUCTURE:BODY
REAR PASSENGER DOOR WILL NOT STAY CLOSED. LATCH WILL NOT HOLD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695533March 20, 2015FUEL/PROPULSION SYSTEM, ENGINE
MY CHECK ENGINE CLUSTER CAME ON THE ONE WITH THE WRENCH, I IMMEDIATELY TOOK IT IN TO THE DEALERSHIP THE AIRPORT MARINA. I GOT THERE AT 7:45 AM I WAS MET WITH AGITATION WHEN I TOLD HIM MY CHECK ENGINE WARNING CAME ON I NEEDED TO KNOW WHAT IT MEANT. I ALSO INCLUDED COULD HE FIX THE RECALL THAT CAME IN THE MAIL FOR THE 14E08 HE SAID THAT THEY WEREN'T DOING THE TRANSMISSION RECALL FOR ANOTHER 6 WEEKS. I TOLD HIM I WAS UNAWARE OF TRANSMISSION RECALL. BOTH OF OUR ATTITUDES CHANGED HIS OF QUIET MINE OF QUIET AND SHOCK. HE LET ME LEAVE WITHOUT FIXING ANY OF THE RECALLS GAVE ME AN OIL CHANGE, FAILED TO TELL ME OF WHY MY CHECK ENGINE LIGHT CAME ON AND NEVER PUT IT IN MY INVOICE. I CALLED HIM BACK AND ASKED HIM WHY HE DIDN'T FIX, TELL ME OR SET ME UP WITH AND APPOINTMENT TO GET MY RECALLS REPAIRED? HE TRIED TO TELL ME OTHER THINGS I NEEDED INSTEAD AT A COST. I WAS UPSET BUT MADE A APPOINTMENT AND CALLED CUSTOMER RELATIONS. HOWEVER AFTER GOING ONLINE I GOT THE REAL PICTURE! WHEN I FIRST BOUGHT THE CAR I RETURNED IT AFTER TWO WEEKS BECAUSE OF THE VERY THING ON THE INTERNET, THE SHUDDERING, HESITATION IN MOVING FORWARD AND IT DIDN'T SEEM LIKE THE GAS WAS GETTING TO WHERE IT NEEDED TO GO. SO THE CAR WOULD JERK AND POOT AND SHAKE ALONG WITH RATTLE NOISE. IT ALSO LEAKED IN MY DRIVE WAY. I THOUGHT MAYBE SOMEONE PARKED IN MY STALL AFTER I WENT FOR WORK. NOT THE CASE. I TOOK IT IN, THEY SAID IT WAS NORMAL, EACH AND EVERY TIME. THEY EVEN SAID WE WILL LOOK AT IT AND SAID IT WAS A MINOR THING THAT THEY ADJUSTED. I NEVER SAW IT ON PAPER SO I THOUGHT THEY WERE TREATING ME WELL AND FIXING THINGS FOR FREE WITHOUT A PAPER TRIAL. AND THEY WERE!! NOW THAT THE CHECK ENGINE LIGHT CAME ON AND THEY RESET IT AND DID NOT DO THE RECALLS SENT UP RED FLAGS. THAT IS CONSIDERED MY FIRST DENIAL OF SERVICE ON RECORD, I FOOLISHLY LET THEM GET AWAY WITH THE OTHERS. WILL TAKE IT TO ANOTHER FORD DEALERSHIP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700726March 20, 2015POWER TRAIN, STEERING
I HAVE BOUGHT MY CAR IN 2014 JANUARY FOR A GOOD MILEAGE AND STYLISH LOOK.THE VEHICLE PERFORM WELL FOR COUPLE MONTHS. LATER, I HAVE BROUGHT MY CAR TO THE FORD SERVICE IN 2014 JULY WITH A COMPLAIN OF TRANSMISSION AND SAFETY. SINCE THEN I HAVE BEEN IN AND OUT OF THE DEALERSHIP WITH AUTOMATIC TRANSMISSION PROBLEMS. MY FIESTA NOW HAS 43K MILES AND HAS BEEN TO THE DEALER 2 TIMES FOR TRANSMISSION WORK IF I WOULD HAVE TIME I WOULD DEFINITELY BRING MY CAR TO THE SERVICE MORE. IT IS VERY UNSAFE. THE LAST TWO VISITS HAVE RESULTED IN MAJOR REPAIRS IN AN ATTEMPT TO FIX THE PROBLEM AND STILL THE PROBLEM PERSISTS. THE TRANSMISSION SHUDDERS, HESITATES, AND LURCHES IN STOP AND GO TRAFFIC OR WHEN SLOWING THEN STARTING UP AGAIN SUCH AS AT A STOP LIGHT OR STOP SIGN.AGAIN IT IS VERY UNSAFE TO DRIVE THIS CAR I AM GOING TO CLAIM A LAWSUIT AGAINST THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700752March 20, 2015STRUCTURE:BODY:DOOR
THE RIGHT REAR-DOOR ON MY 2012 FORD FIESTA ONE DAY FAILED TO LATCH, AND IT HASN'T LATCHED SINCE. THE DOOR IS NOW SITTING AJAR AT ALL TIMES AND I HAVE TO TIE IT CLOSED. THE "DOOR AJAR" WARNING LIGHT ON THE DASH COMES ON RANDOMLY AS I DRIVE DOWN THE ROAD OR TURN CORNERS, AND THE "DOOR AJAR DINGING SOUND" PLAYS RANDOMLY. I TOOK IT IN TO A FORD DEALERSHIP TO HAVE IT LOOKED AT, AS WELL AS SEE IF ANYONE ELSE HAS HAD THIS ISSUE. THE GENTLEMAN SAID NO ONE HAS HAD ANY DOOR LATCH ISSUES ON THE 2012 FORD FIESTA. HE GAVE ME AN ESTIMATE OF $418 TO HAVE IT REPLACED -- BUT I FOUND THIS ARTICLE THAT SAYS DIFFERENT. HTTP://WWW.AUTOBLOG.COM/2014/09/15/NHTSA-FORD-FIESTA-DOOR-LATCH-INVESTIGATION/ *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700782March 20, 2015AIR BAGS
VIOLENT LEFT SIDE COLLISION (T BONE TYPE) BY HIGH POWERED 400 HP 1995 CHEVROLET COMARO GOING THROUGH A STOP SIGN, ACCELERATING ACROSS FOUR LANES, THEN LEAVING THE SCENE OF THE ACCIDENT. I WAS NOT INJURED. THE CAR WAS SIGNIFICANTLY DAMAGED. THE CAR WAS PUSHED PERPENDICULAR AND PARTLY ROTATED. THERE WERE TWO EYE WITNESSES. AFTER A MOMENT OF RECOVERY I GAVE CHASE AND CAUGHT THE DRIVER IN A DRIVEWAY SEVERAL BLOCKS DOWN WISCONSIN AVE IN TAMPA FLORIDA. CALLED POLICE AND MY INSURANCE COMPANY USAA. I WAS THE ONLY OCCUPANT. AIR BAGS DID NOT DEPLOY. I REPORTED THIS TO FORD AND REGIONAL SERVICE MANAGER SEEMED TO TAKE GREAT INTEREST INITIALLY AND SAID SHE WOULD HAVE AIR BAGS THOROUGHLY EVALUATED AFTER COLLISION REPAIR. AFTER REPAIR, A MONTH LATER, I CALLED HER AND SHE DELAYED RESPONDING FOR THREE WEEKS, FINALLY RESPONDING AFTER MANY CALLS TO FORD CUSTOMER SERVICE CENTER. SHE SAID AIR BAGS WERE CHECKED BY GREENWAY FORD WHERE I HAD COLLISION REPAIRED. THIS WAS NOT TRUE AND A LIE. SERVICE WAS NOT AWARE OF POSSIBLE NON DEPLOYMENT OF SIDE AIRBAGS WHEN FRONT PASSENGER SEAT WAS UNOCCUPIED. SERVICE CHECKED ALIGNMENT ONLY. FURTHER PRESSING FORD TO FOLLOW THROUGH WITH THEIR INITIAL DIRECTIONS TO HAVE AIR BAGS EVALUATED HAS RESULTED IN FORD REFUSING TO EVALUATE SIDE AIR BAG FUNCTION RELATIVE TO NOT DEPLOYING AS A RESULT OF THIS VIOLENT SIDE COLLISION. I AM REPORTING THIS TO YOU BECAUSE I HAVE DOUBT WHETHER THE SIDE AIR BAGS IN MY FORD FIESTA 2014 AND A SECOND FORD FIESTA 2014, ([XXX]), I PURCHASED AFTER THE ACCIDENT, MAY NOT HAVE FUNCTIONAL SIDE AIR BAG DEPLOYMENT WITH THE RIGHT FRONT SEAT UNOCCUPIED, A POTENTIAL SAFETY RISK FOR OCCUPANTS OF THE REAR SEAT. IF I CAN HELP WITH ANY ADDITIONAL INFORMATION REGARDING MY ACCIDENT PLEASE DO NOT HESITATE TO CONTACT ME AT [XXX] OR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700781March 20, 2015UNKNOWN OR OTHER
FRONT DOOR DOES NOT LOCK WHEN PUSHING BUTTON IN MIDDLE OF DASHBOARD. BACK PASSENGER SIDE DOOR DOES NOT LATCH TO STAY SHUT. DOOR IS HELD SHUT WITH BUNGIES STRUNG UP UNDER FRONT SEAT, VERY GHETTO. PART (LATCH) COST OVER $200.00 TO FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695316March 19, 2015STRUCTURE:BODY, POWER TRAIN
TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE FRONT PASSENGER'S SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE AND ROAD. THE DOOR FAILED TO CLOSE IN A SECURED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE FRONT DOOR LATCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE TRANSMISSION CLUTCH WAS REPLACED PREVIOUSLY ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695510March 19, 2015ELECTRICAL SYSTEM
I WAS LEAVING WORK AND UNLOCKED MY CAR WITH MY REMOTE KEY IN ORDER TO GET IN. I HAD BEEN TO PANERA BREAD AROUND 3:00PM FOR LUNCH AND EVERYTHING WAS FINE SO I GOT IN THE DRIVERS SIDE AND STARTED TO LEAVE THE PARKING LOT. AS SOON AS I STARTED (TURNED RIGHT) ONTO THE HIGHWAY, I HEARD WIND FROM THE BACK (LOUDER THAN USUAL) AND MY DOOR WAS FLAPPING OPEN! I WAS GLAD A CAR DIDN'T DIVE BY AND RIP OFF MY DOOR! I PULLED OFF (WHILE HOLDING THE DOOR BACKWARDS AWKWARDLY AND UNSAFELY) INTO THE TARGET PARKING LOT. I TRIED TO SHUT THE DOOR BUT IT JUST BOUNCED BACK, I TIRED TO HOLD SHUT AND LOCK IT BUT IT WOULDN'T LOCK. THE LATCH WAS BROKEN OR NOT FUNCTIONING. I HAD TO BUY PAINTERS TAPE TO MAKE SURE MY DOOR DIDN'T FLY OPEN ON THE WAY HOME. I TOOK TO FORD AND THEY SAID IT WAS $400 TO FIX. I TOLD THEM THAT THIS WAS PROBABLY GOING TO BE LIKE THE TRANSMISSION, WHERE I COMPLAINED TWICE ABOUT IT, THEY SAID IT WAS NORMAL, AND THEN THEY RECALLED IT 2 YEARS LATER, SO I JUST MADE SURE I HAD A RECEIPT OF MY VISIT. I HOPE THE REST OF MY DOORS DON'T FLY OPEN TOO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695236March 18, 2015POWER TRAIN
SINCE I HAVE HAD THE CAR, IT SHUTTERS AND JERKS WHILE DRIVING AT ANY SPEED. THE CAR FLIPS OUT OF GEAR INTO ANOTHER GEAR WHILE DRIVING. IT'S UNSAFE, AND IT'S A HUGE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0