Ford F-250 Complaints

267 consumer complaints on file.

#11657705April 30, 2025
BACK OVER PREVENTION, FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V048000 (Back Over, Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657627April 29, 2025
FUEL/PROPULSION SYSTEM
We were on the interstate and our truck had reduced power and then failed. The diesel particulate filter light came on as well as the service engine soon warning. We were hauling our 40 foot 5th on the way home from a trip. We were able to make it to the side of the road but it would not start. It would crank for a while then quit. We were stuck on a very busy/dangerous highway for over 2 hours waiting on a tow truck to get us. It cost $500 to be towed to the ford dealership 2 miles away. We were nearly 3 hours from home. Our truck and 5th wheel are both still at the dealership. We were told today that the fuel pump exploded leading to shards of metal throughout the system and that it would be $15000-18000 to repair. There isn’t a solution with the recall but it will be covered under our powertrain warranty. We are left without a truck and have no way to get our camper home until it’s repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655671April 20, 2025
POWER TRAIN
While driving between 65-75 mph the truck starts to vibrate in the rear. When I first bought it they said it was a heat shield but noice is getting worse and vibration is felt in floor. It has been to dealer twice now and on 4/24 will be the third time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655279April 17, 2025
ENGINE
Engine loss of power - engine failure. My vehicle was serviced regularly with Ford dealership. Just weeks after an oil change at dealership I had sudden catastrophic engine failure. They found metal in my oil and stated my engine had failed due to faulty pump. I contacted ford dealership and customer service center, and they refused to repair as I was about 125864 miles (25k over warranty) on a truck they told me would last 400k with proper Maintenace. I have been making my monthly payments on this large paperweight and now there is a recall, and I still cannot get ford to repair the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655065April 16, 2025
STRUCTURE:BODY
The drivers door power door lock fails to operate either to unlock the vehicle or to lock it. This is a safety risk as the power door lock should automatically lock the door once the vehicle reaches a certain speed to help doors remain shut in roll over accidents. Automatically locking the door also provides some security to occupants for carjacking. This problem first started when the door lock actuator failed to work in freezing weather at approximately 19,000 miles. The dealer was unwilling to repair it under warranty do to not being able to duplicate the condition despite video evidence. The problem has progressed to where it now no longer functions at all. This is not an uncommon issue as I have spoke with others who have had the same failure. Previous model year trucks have has customer gotten extended warranty from Ford to cover the lock malfunctions. Customer Satisfaction Program 20M04. Links to others reporting the same/similar issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654530April 14, 2025
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2021 Ford F-250. The contact stated that while the vehicle was parked and idling, the vehicle shut off and failed to restart. There were no warning lights illuminated before the failure. The contact stated that several unknown warning lights illuminated after the failure. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuse box needed to be replaced. The contact stated that the vehicle was not communicating with the fuse box. Additionally, there was moisture in the fuse box. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline; however, no assistance was provided. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654102April 11, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2021 Ford F-250. The contact stated that while using the key fob to unlock the doors, the alarm activated. The contact stated that the front driver's side failed to lock as intended. No warning lights illuminated. The vehicle was taken to the dealer. However, the vehicle was not diagnosed or repaired due to costs. The contact related the failure to TBS: 21-2207. The contact stated that the failure had occurred several times. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653626April 9, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the tailgate independently opened, and items in the bed of the vehicle were lost due to the failure. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact was informed that Customer Satisfaction Program: 21M05; repair was performed in June 2022, and the technician disconnected the tailgate indicator light. The contact stated that the failure had occurred several times since Customer Satisfaction Program: 21M05; repair was performed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,735.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653166April 7, 2025
STEERING
Death Wobble Severe steering problems occur with this vehicle. Especially when hitting even a slight bump in the road. When pulling a trailer across a bridge, it became so severe that the truck and trailer changed lanes and I had NO control. This problem occurs regularly and is a very dangerous situation!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652116April 1, 2025
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact's husband owns a 2022 Ford F-250. The contact stated while her husband was driving 30 MPH and pulling into the dealer's driveway for an oil change, the vehicle stalled. An unknown warning light was illuminated. The vehicle failed to restart and was pulled into the service bay. The dealer was able to diagnose the vehicle with the assistance of a manufacturer field technician. The dealer diagnosed that there were metal shavings in the oil and in the fuel system. The dealer repaired or replaced the internal high-pressure fuel pump components. The contact later received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated while the dealer was performing an oil change on the vehicle recently, and the dealer informed the contact that there were metal shavings in the oil and there was oil leaking into the engine compartment. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact they could not verify the recall remedy status information. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649780March 21, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact's husband stated that while driving 70 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine warning light was illuminated. The contact's husband stated that the check engine warning light was illuminated, and the vehicle lost motive power. The contact stated that after turning off and restarting the vehicle, the vehicle functioned as needed for several days. The vehicle was then taken to a dealer and the contact's husband was informed that there was no technician available to repair the vehicle. The vehicle was diagnosed with turbo failure. The vehicle was not repaired. The failure mileage was approximately 82,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648809March 17, 2025
STRUCTURE, POWER TRAIN
The contact owns a 2022 Ford F-250. The contact stated that while his son was driving at 3 MPH, the vehicle jerked abnormally. There were no warning lights illuminated. The contact stated that the vehicle should have been included in NHTSA Campaign Number: 22V087000 (Structure, Power Train). The vehicle was then taken to a dealer where it was diagnosed, and the contact was informed that the transmission output shaft shield and heat shield needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647765March 11, 2025
ENGINE
The exhaust manifold bolts broke and it’s leaking toxic fumes in the path of the cab and it gives me a headache I’ve done research and this is a common issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646041March 3, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644798February 25, 2025
FUEL SYSTEM, DIESEL
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644760February 25, 2025
FUEL SYSTEM, DIESEL
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642752February 14, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642651February 13, 2025
UNKNOWN OR OTHER
The component of issue is the rear drivers side FOX shock added by Tuscany Motor Co, majority owned by Fox Factory. This component collides with the rear brake fluid line causing excessive wear. Eventual failure of this line could potentially cause brake failure leading to a major road hazard. This component is available for inspection upon request. According to my local dealership, other Shelby Super Bajas have the same design flaw with the shock absorber. This component/issue has not been inspected by the manufacturer, police, insurance, or others besides my dealership. There were no warning lamps or other forms of warning besides visual excessive wear of the brake line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642007February 11, 2025
POWER TRAIN
Injector learning offset limits keeps triggering a code. Fuel consumption goes way up. Ford just clears the code but it always comes back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642004February 11, 2025
POWER TRAIN
Injector offset learning limits keeps triggering a engine light. Fuel consumption goes way up. Ford doesnt fix the problem they just keep clearing the code, but it always comes back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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