Ford F-150 Complaints (2019)

1,345 consumer complaints on file.

#11510154March 4, 2023
STRUCTURE:BODY
I purchased my 2019 Ford F150 used in October of 2022 directly from my local Ford dealership. At the time of purchase the tailgate handle did not work properly. The tailgate handle would stick in the open/unlatched position. If you closed the tailgate with the handle in the open/unlatched position the tailgate would fall down. If the falling tailgate struck a child in the head, it could cause injury or death. I purchased a new tailgate handle. The torsion spring and hinge pins on the new handle are coated in grease. The spring and pins on the old tailgate handle are rusted. I still have the old tailgate handle and it is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510021March 3, 2023
WHEELS
My vehicle went in for oil change, tire rotation and tailgate recall. Now I was told by the dealer that lug nuts had swelled because manufacturer put caps on the nuts which causes overheating. According to my dealership I have 12 lug nuts to replace. Is this reasonable to replace these items on a 4 year old vehicle? My dealership told me they don't make vehicles like they used to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509938March 2, 2023
POWER TRAIN
Transmission shifting erratically with symptoms of lunging, missing gears, not engaging reverse, downshifting hard, and downshifting while accelerating. Symptoms worse between 3rd and 6th gear and almost not drivable right after starting on a cold morning (20deg F or less). Ford has reprogrammed ECU but it seems worse and has developed clunking noise somewhere in driveshaft or rear differential.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509665March 1, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backup camera faulty shows blurry screen when putting truck in reverse also sometimes shows no picture and just different colors on screen. 2019 F150, 20k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509500February 28, 2023
ENGINE
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the engine was making an abnormally loud knocking sound. There was no warning light illuminated. The contact stated that he was able to drive the vehicle; however, the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509376February 27, 2023
POWER TRAIN
The truck was purchased used in October 2022 with 82k miles on it, but it appeared to be operating fine from the dealership. Shortly after the purchase, the transmission started hard shifting and also hesitating between shifts. I took the vehicle into a Ford dealership and they test drove it saying it was normal, but also refused to check the PCM to see if the calibration was the most current from Ford. On February 27, 2023, as I was passing a slow moving vehicle on a highway the gears starting acting erratically, jumping from 8th up to 10th, then dropping all power (while showing that it was in 1st gear on the dash), then suddenly hard downshifting in the pass, almost causing me to lose control of the vehicle in the pass. After completing the pass, a "wrench" light came on, so I stopped at the nearest place I could to see what it was saying. My FordPass app said it was a powertrain issue, but then as I restarted the truck, the wrench cleared. I was able to make the rest of the drive home, but with extra clunky and hard shifting. I've now taken the truck in for an inspection, but have been seeing online that this is a common problem, which is wildly unsafe of Ford to have not fixed this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509416February 27, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Back glass shattered for no reason , alone on a state highway with no houses and other traffic . Thousands of not hundreds of thousands of other people have had the same thing happen to them in f150s for years apparently. A quick google search didn’t take long to read hundreds of other f150 owners sharing the same experience . Ford refuses to accept responsibility for what is an obvious design flaw. Broken shards of glass flying around in the cab . Luckily I didn’t have my grandson in the backseat today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508423February 21, 2023
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
Hello! Twice now I have been driving down the road in my 2019 Ford 150 and the back windshield had blown out like a bomb. The 2nd incident happened yesterday and shook us to the core as my two little ones were in the back seat and had glass all over them! I am waiting a call back from our ford dealer, Kuhio Ford (Lihue, Kauai).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508214February 20, 2023
POWER TRAIN
I was driving on the freeway at about 75 MPH. I wanted to pass another car, so I pressed the accelerator petal to 100% (floored it) and took my foot off the petal immediately because I changed my mind. Roughly 1 to 2 seconds after the inputs, the engine rev'd up to about 3000 rpm, and then changed gears, jerking my truck so violently I could have lost control. I was able to get the behavior to repeat for me, and next time I'm on the freeway I'll try to record it. It's possible I was in cruise control and in eco mode. I have been having many issues with the transmission, including some 'bucking', shuddering, harsh shifts, grinding noises, rattling noises, high-pitch whine, surging revolutions, stuck in gears to name a few.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507942February 18, 2023
POWER TRAIN
My F-150 is currently inoperable and unable to be repaired due to TSB 22-2139, which is a fundamental issue with the 10 speed transmission. To summarize the issue, the transmission at certain times will not shift gears while driving, which is a significant safety hazard. My truck has been at a Ford dealership for close to 30 days now, and Ford is unable to provide an ETA on replacing the transmission. There is a current national backorder for the 10 speed transmission and no ETA in resolving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507664February 16, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK
Rear tailgate opens when door opens without activating the remote/automatic feature that opens the tailgate. It also opens when I’m traveling in traffic. It’s a danger to me and traffic if something is in my truck bed or even if nothing is in there and it opens and someone is too close it will hit there vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507510February 15, 2023
UNKNOWN OR OTHER
When I place my vehicle in park on my driveway, it rolled backwards and collided with the vehicle behind it. when this event occurred, the truck was in park for over an hour before rolling backwards. This is not the first time that it has done this and when I saw it happen the first time, it was only for a distance of two feet and all the wheels were turning when it rolled backwards. The truck was only in 2 wheel drive mode and 4 wheel drive automatic mode. We are now trying to leave it in 4 High wheel drive when parked. Our driveway is on an incline and we do live in Mn. Our driveway was clear of snow and ice when this occurred and the temperature was 40 degrees. We are not allowed to park our vehicles on the street overnight but have asked for a special permit given the damage to the vehicle parked behind the truck that was hit when the truck rolled backwards. This was over 4 feet when the truck rolled and the vehicle that was hit stopped the truck from rolling further. We confirmed the truck was in park when this incident occurred.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11506399February 9, 2023
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle experienced rough idling with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The contact related the failure to Customer Satisfaction Program: 21N03 - Supplement #3 (Cam Phaser Replacement) however, the VIN was not included. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506063February 7, 2023
BACK OVER PREVENTION
The contact owns a 2019 Ford F-150. The contact stated that his client's back-up camera was display a cloudy and blurred image while in use. The contact called the dealer and confirmed that the vehicle was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention) and referred him to the manufacturer for assistance. The manufacturer was notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 29,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505896February 6, 2023
POWER TRAIN
Automatic transmission shifts gears erratically. (1) Much delayed shifting from 1st gear to 3rd gear. (Also occurs at the following gear ratio changes: 3rd to 5th and 5th to 7th.) This stalls the acceleration of the vehicle for sufficient time so that a rear end collision can occur if the driver of vehicle behind is not vigilant. (2) While driving on a freeway at 65mph, the vehicle has lost acceleration while the transmission gear indicator shows random gear hunting (10, 7, 3, 1, 9...) and finally abruptly reengaging in a gear to allow forward power. This behavior results in vehicle speed, while in the high speed freeway lane, slowing from 65 to 30 and then slowly accelerating to a more appropriate speed once a gear reengaged. This condition was conducive to a rear end collision. Ford has no availability dates for either a replacement transmission or internal transmission parts so the vehicle is being diagnosed by an independent transmission repair shop. The vehicle may be inspected there if required. (Dealer has confirmed the odd shifting behavior.) Vehicle warning light occurred subsequent to the above behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505778February 6, 2023
UNKNOWN OR OTHER
3.5 ecoboost , water leaking inside cab floors from the AC, sunroof, or back window causing a potentially toxic condition as it holds under the carpet and padding with no way to escape. My truck has Cam phaser issues in that it rattles at idle and while driving Engine sounds like a diesel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503976January 27, 2023
POWER TRAIN
I was accelerating onto the interstate and just as I was about to merge onto the right lane the truck just all of sudden without warning shifted out of gear like it had been manually shifted to neutral. The engine of course revved up considerably and I of course lost speed immediately which thank the lord I did not have traffic that I was merging into that could have been really bad. It only happened that one time and has not happened since. I have had some really hard shifting going on but nothing like that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504051January 27, 2023
ENGINE, ELECTRICAL SYSTEM
On Monday, January 9, 2023 the vehicle shut off while driving in traffic, and was difficult to restart. It seemed like the battery was dead, but it wasn’t. This incident happened again within about a 15 minute time Period. Safety was obviously put at risk as this happened in a major metropolitan area, Miami, on the road during rush hour. The dealer has had the vehicle for the last two weeks, but was not able to reproduce the problem and cannot find anything wrong. When the vehicle shut off, a warning came up on the dash which said “auto stop, put the truck in park and restart the engine.” But again, it did not want to turn over to restart, and only did so with difficulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503387January 24, 2023
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
The contact owns a 2019 Ford F-150. The contact stated that while at the gas station the pump nozzle failed to go into the fuel filler neck correctly. The contact stated that the flap opened but the pump nozzle failed to fit as needed. The contact drove to another gas station to locate a pump nozzle that would fit into the fuel filler neck. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503155January 23, 2023
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 70 MPH, the vehicle inadvertently downshifted to first gear. The contact stated that the transmission was slipping. The contact stated that the gear shifter was stuck. Additionally, the contact stated that the transmission skipped first gear and shifted straight to third gear, and then shifted to tenth gear. The service wrench symbol was displayed. The vehicle was taken to the local dealer where the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer to be diagnosed and it was determined that the transmission needed to be replaced; the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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