Ford F-150 Complaints (2019)

1,345 consumer complaints on file.

#11520079May 2, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
After purchasing my truck, it was discovered that the back up camera doesn't work. It will work on occasion when the truck is put in reverse. The safety for myself or others is that I cannot see behind me when backing up. I have not taken the vehicle in for an inspection since I have been told that this is an issue for other Ford F150's in the same year. When backing up my screen says camera not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519718April 30, 2023
SERVICE BRAKES, ENGINE
I approached a stop sign on a downhill descent and as I approached, the auto StartStop shut off my motor and I lost control of the vehicle. I could not steer and the brakes were squishy. I started rolling in to oncoming traffic. When I looked down at the dashboard it read, “Auto StartStop Shift to P, then Restart Engine.” I have a picture of the alert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519209April 27, 2023
BACK OVER PREVENTION
The contact owns a 2019 Ford F-150. The contact stated that the backup camera failed to display the view in the rear of the vehicle intermittently. The contact took the vehicle to the dealer who confirmed the vehicle was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention) and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518750April 24, 2023
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), POWER TRAIN:MANUAL TRANSMISSION:SEALS/GASKETS
The contact owns a 2019 Ford F-150. The contact stated that at startup, she heard a rattling sound at the hood of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was able to be restarted. The contact was unsure of any warning lights. The vehicle was taken to the dealer where it was diagnosed that the PCM needed reprogramming with the 21B10 update. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder, and the vehicle stalled, without warning. The vehicle was taken to a different dealer where it was diagnosed that the Cam phaser, bolts, seal, engine valves, engine gasket, and crank shaft oil needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the warranty had expired and advised to contact the NHTSA Hotline. The failure mileage was approximately 107,328.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518255April 21, 2023
ENGINE, POWER TRAIN
After purchasing my 2019 Ford F150 equipped with a V8 engine I noticed a loud knocking or tapping noise coming from the engine and a large consumption of oil happening. With no visible leaks I was putting about 1.5 to 2 quarts of oil a month in the engine to keep it filled. Loosing that much oil so fast could cause the engine to experience a catastrophic engine failure at any driving speed causing danger to me, my family, or other drivers on the road. Not to mention the environmental impacts caused by the engine burning so much oil so fast in possibly thousand of trucks across the country. I scheduled service with a Ford dealership. I have taken the truck in twice to have it looked at. Dealership has performed several service bulletins on it but it is still making a knocking and tapping noise and using excess amounts of oil. I have been told by ford dealership that they are aware of the problem and unable to determine if, or when, problem will be able to be fixed. This seems unacceptable knowing the truck is still under factory warranty. I have looked for answers online and found this engine in 2018-2021 Ford F-150 trucks is causing the same problem for a HUGE amount of other Ford truck owners as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517986April 20, 2023
ENGINE
My engine failed after just 32,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517433April 17, 2023
BACK OVER PREVENTION
The contact owns a 2019 Ford F-150. The contact stated that the rearview camera image was intermittently distorted while reversing. There was no warning light illuminated. The contact stated that the failure had been reoccurring increasingly and the rearview camera image had been distorted for three consecutive days. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera image needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 19,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516851April 13, 2023
POWER TRAIN
I’m experiencing loss of power hard jerking near miss collisions at cross traffic areas gears slipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516289April 10, 2023
ENGINE
The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the engine was making abnormally loud rattling sounds. There was no warning light illuminated. The contact stated that the failure had been reoccurring mainly while starting the vehicle. Additionally, the contact stated that the vehicle would shudder while idling. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser was rattling and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516392April 10, 2023
ENGINE
The contact owns a 2019 Ford F-150. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle lost motive power and was driving sluggishly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 21N03 Engine Cam Phasers (Engine). The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515987April 7, 2023
ENGINE
Oil consumption. 1 quart of oil per 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515810April 6, 2023
POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2019 Ford F-150. The contact stated while accelerating from a complete stop to 35 MPH, the vehicle hesitated and jolted while shifting into gear. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle revved. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The vehicle was taken to the local dealer, where it was diagnosed that the fuel was contaminated and a gasoline additive was added; however, the failure persisted. The vehicle was taken back to the same dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000. The contact stated that when the transmission issues started, the local dealer informed the contact that they were short staffed and could not provide a loaner vehicle. After taking the vehicle to a second dealer, it was found that the transmission needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514560March 30, 2023
POWER TRAIN
Truck transmission bangs when shifting between gears. Also slips out of gear at random intervals while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514614March 30, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Ford F-150. The contact stated that the reverse camera displayed a hazy and obscured view while the vehicle is in reverse. The vehicle was taken to a dealer where it was diagnosed and determined that the camera needed to be replaced; however, the vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V252000 (Back Over Prevention) however, the VIN was not included. The contact was informed that recalls were VIN specific. The manufacturer was notified and advised the contact to have the vehicle inspected at a dealer. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514622March 30, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I got the truck with 10,00 miles and currently have 47,000 miles. I have been having oil burning issues since the beginning, but it has gotten worse. When I was adding the oil myself before having the dealership do it I was having to add almost 4 qts per 5-6 thousand miles. I have been taking it to the dealership every 1000 miles for oil consumption test. Typically, my oil burns over 1/2 qt per 1000 miles so the dealership claims. I have also claimed about harsh shifting and clunking noises. Most recently I took it in for the harsh shifting of the transmission and 4 wheel drive while the did the oil test. They reflashed the transmission and topped off the oil. The dealership then forgot to put the oil cap back on (I didn't think I had to check their work) the next day after a short drive there was oil all over my engine, electrical systems, battery, suspension and underbody because of the missing cap. They took the truck back and then claimed only a 1/2 qt was gone. The dealership after a few days tells me it is all cleaned and ready to go. I got the truck with oil all over the place. So they keep the truck yet again, few days later I get the truck back and my truck is shifting worse in some ways now than before the flash. Today I had to take the truck in for an engine light about the catalytic converter failing. While they had the truck there it then gave a bunch of codes of powertrain body control all related to lack of power and powertrain failure. displaying a bunch of red lights including a gear wrench on the instrument cluster. These only appeared after the tech scan the first code. The dealership now has my truck yet again and have said it will be at least a few days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514108March 27, 2023
SUSPENSION
Rear Left Upper Shock Absorber Mount Splintered into three and sheared off. This problem is happening to other late model F-150 owners https://www.f150forum.com/f118/broken-shock-frame-mount-496255/ Someone just posted that the left rear upper shock mount sheared off on his 2022 F-150 FX4 I have no left rear shock and I took it to the Ford dealer and they didn't even attempt to warranty repair the truck. I do not understand anything over the phone due to my hearing, please email me at [XXX] On the evening of March 11, I had just ate dinner at a Italian restaurant and saw my left rear shock absorber laying on the ground. This shouldn't be happening on a truck that is not even five years old and doesn't even have 100,000 miles on it. Ford should be fixing my truck period. This is a safety issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513975March 27, 2023
TIRES, TIRES:TREAD/BELT
T275/65R18 Tire Tread Outer walls have serious cracks, separation, compromised, and unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513578March 24, 2023
POWER TRAIN
When driving this vehicle at slow speeds when cold there is a groning sound or growling sound coming from front differential. At high speed it gets lowder but is less noticeable because of tires. When coming to stoplights or stop sign slowing down considerably alot of moaning, groning noise comes from left side. The vehicle will then have a slight pull to the right. Its been at dealership twice second time still there as they can't seem to duplicate the issue but will not drain the front end to see how much metal in oil. I have videos of the noise and there our several complaints on the ford forum with YouTube videos of exact noise. I see that 2020-2022 has issued a recall because of defective pinion. I think the recall should take into the effect 2018 on as they are the same differential. As a mechanic for 35 years from ford retired I believe the issue is either 1 the bearing race is not seated and when cold you hear the moaning groning because the bearing race is spinning in the aluminum housing or the pinon bearing set are pitted for some reason. You can feel a slight vibration under the floor board when it's doing it which leads me to believe if the bearing locks up the front driveshaft will go through transfer case and vehicle will end up out of control. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510682March 7, 2023
SERVICE BRAKES
While driving at highway speeds the truck when hits uneven ground will trigger the abs and the brake will be applied to the right wheel causing the vehicle at 80 mph to be yanked to the right hard abs light flashes, no codes all components pass inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510153March 4, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I purchased my 2019 Ford F-150 used in October of 2022 directly from a Ford dealer. The reverse view on the infotainment screen was foggy at the time of purchase due to moisture in the rear view camera. My local Ford dealer told me that the specific rear view camera in my truck was part of a massive recall, but they would not replace the camera because my VIN was not included on the recall list. I am confused as to how a part can be found defective and a recall issued to replace the part, but a vehicle made with the defective part is left off of the recall order. In any case, I purchased a new backup camera directly from Ford. The original camera has been superseded by a new part number. Hopefully, the new camera will not have the moisture issue. I have the old backup camera and it is available for review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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