Ford F-150 Complaints (2019)

1,345 consumer complaints on file.

#11613580September 9, 2024
POWER TRAIN
Transmission started making a loud noise and jerking the truck. Tachometer was showing engine rpm increasing rapidly and dropping back several hundred revolutions; gear indicator didn't change (higher or lower) indicating a gear change. Transmission temperature was running approx. 205F however would increase to 230F when the transmission would make noise multiple times. Vehicle took extra effort to control while this was happening both on an Interstate highway and secondary roads. Coming out of the mountains I had to use the brakes more than usual due to the jerking around and stopped when they experienced brake fade and I could smell them. Pic attached. Stopped later and had engine codes read with a OBD reader at auto parts store; no codes or warning lights. This is the 10R80E 10 speed transmission. Called local transmission shop and Ford dealer. Local transmission shop rep said that they have replaced several and currently have 2 in the shop now with the similar issue, explained the recurring problems with this transmission, suggested I could Google it and recommended a reman with the now upgraded/updated parts to correct the original design flaws. CDF drum, valve body and something else. The reman cost versus rebuild are about the same, reman has a better warranty than the trans shop could offer. Local Ford dealer provided "ballpark" estimate of $10K to repair or replace transmission. The vehicle has 78,000 miles on it so out of warranty. Regarding whether or not my safety was at risk, I would have to say yes due to the fact that the truck was harder to control when the transmission was jerking the vehicle around since it happened with no warning. It also happens at any speed and engine rpm, high or low doesn't seem to make any difference. I'm a certified Emergency Vehicle Operator, small to large apparatus so better experienced to deal with unexpected vehicle failures than many drivers. This was a serious problem causing significant drivability/control issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613379September 9, 2024
ENGINE
Timing system does not adjust properly causing motor shake and the associated driver distraction. It is available for inspection upon request. My safety, and that of others, was compromised due to distraction. Yes, the problem can be reproduced by a dealer or independent service center upon request. The vehicle has been inspected by the dealer. Yes, a warning light came on when the problem first occurred. It is now intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613028September 6, 2024
POWER TRAIN
Transmission abruptly shifts between lower gears (1-5), sometimes causing a jerking motion. Several times it drops down (feeling like car completely looses power) causing cars in to almost rear end vehicle, conversely jerks forward when shifting into high gear almost rear-ending car in front of me. Has happened several times. Dealer claims need to redo transmission. Upon investigating online, there are numerous similar complaints forum discussing this topic. This is a serious safety issue with Ford along with bilking customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613121September 6, 2024
ENGINE
The truck has a horrendous rattle on cold starts. I have had it in a Ford service center and they tell me it needs almost $4500 worth of work to repair the issue. They say EI36 Camshaft Sprocket-replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611559August 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated that upon a cold start of the vehicle, an abnormal rattling sound would emit from the engine without warning. Upon investigation, the contact discovered that the failure was likely related to the cam phasers. The contact notified the dealer of the failure, and an appointment was scheduled for a diagnostic test to be performed. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611154August 27, 2024
UNKNOWN OR OTHER
Unintended tailgate opening which hit a trailer jack while under tow. $3,652.38 in damages to repair tailgate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611178August 27, 2024
ENGINE, FUEL/PROPULSION SYSTEM
The Ford F-150 cam phaser issue primarily affects models from 2011 to 2020 with the 3.5L EcoBoost and 5.0L V8 engines. The cam phasers, which are components in the engine's variable valve timing system, are designed to adjust the timing of the camshafts to optimize engine performance and efficiency. The problem arises when the cam phasers start to fail or become noisy, often producing a rattling or ticking sound, particularly on cold starts. This noise is due to the phasers not locking properly or wearing out prematurely, leading to improper timing adjustments. Over time, this can result in reduced engine performance, poor fuel economy, and in some cases, engine damage if not addressed. Ford has issued Technical Service Bulletins (TSBs) and extended warranties for some vehicles to address this issue. In many cases, repairs involve replacing the cam phasers, timing chains, and associated components, which can be costly. The issue has led to customer dissatisfaction and several complaints, with some owners reporting multiple repairs before the problem is fully resolved. I was not sent the letter advising me of the customer satisfaction solution and now Ford wants me to pay $4,000 to resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611287August 27, 2024
POWER TRAIN, ELECTRICAL SYSTEM
Transmission has always shift loudly into 8th gear since I bought it at 31k miles. It has 95k miles on it now. Bought it in Nov 2021 used off a Ford dealer lot. Driving a few weeks ago. Going 30 mph. Stopped at a stop sign and then made a left mildly accelerated, probably around 30mph and I was still accelerating, engine goes to redline and engine shifts down to I'm guessing first. Every dash light pops on, and the truck doesn't even show it's in drive or any gear. I pulled to the next stop sign that was not to far away. I brake and shut the truck off and put it in park. I try to start it and it doesn't work. It did not turn over at all. I got it towed to home and checked it out. The transmission control module fuse was blown. I replaced it and it blew again and again. I checked for broken wires, I did not remove anything to check. I did not see anything. Had it towed to Ford. Ford told me the transmission control module had shorted out internally and they needed to order a new transmission control module. They just got it yesterday and told me they were having trouble programming it and hoping it'd be ready tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610121August 22, 2024
WHEELS
Dealership could not rotate tires due to swollen lug nuts. Wanted $258.00 to replace all lug nuts. I called 800-392-3673. Said vehicle out of warranty. Said had no other calls about this problem. I look on line lots of people have this problem. I will try to fix on my own before have flat and can not remove tire on side of road. Looks like a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610290August 22, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609351August 19, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609457August 19, 2024
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated while driving 75 MPH, the vehicle unexpectedly downshifted, started jerking, and decelerated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609464August 19, 2024
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
The car lost ALL POWER and the ability to accelerate for more than 10 seconds. Luckily cars coming form across moved to the side to not hit me. I was stuck in the middle of the intersection. I attempted to shift manually in a panic and the car slammed really hard in likely 1st gear, red-lineed for several seconds then inched forward enough to pull to the side. I was able to proceed forward stuck in 7th gear, where the car remained stuck in that gear. This was terrifying as I had ZERO ability to move forward, the engine was revving but no gears were available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609516August 19, 2024
FUEL/PROPULSION SYSTEM
Fuel tank purge valve issue causing multiple idling and performance issues, eventually resulted in break down. Tank was found to be imploded upon mechanical inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609518August 19, 2024
POWER TRAIN
Transmission failure requiring replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609121August 17, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Has high fuel pressure constantly and I have changed several parts for the fuel system and has it running to rich
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608999August 16, 2024
POWER TRAIN
I am aware of the cam phase issue with 2017-2020 F150s 3.5 Eco Boost (also effected my 2016). I have 89K miles and I took it to the dealership as my cam phasers are failing and making the engine loud and ready to fail. The repair bill is 4K and I called Ford Customer Care - who does not Care. I had purchased extended warranty, but they are stating it is not covered. This is the 2nd F150 I have owned with the problem. Ford service is stating they see "a lot" of these - Ford needs to make this right for their consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609039August 16, 2024
WHEELS
Issue was with the boat trailer tire for VIN 405119BA2LC000663. Goodyear Marathon, ST205/75R14, DOT [XXX], 8/32 tread remaining. Steel belt failure. Tires pressure was set to 40 psi before trip. Failure occurred after 45 minutes on the highway traveling at 65 mph. Felt a bad vibration, then loud bang when air came out of tire. This tire is only 8 years old. I replace them at 10 years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608684August 15, 2024
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated while driving 80 MPH, the vehicle was experiencing hard shifts, and the transmission was shifting in and out of gear and failed to shift as intended. The power train warning light was illuminated, and a message advising that the power train had failed was displayed. The contact pulled into a gas station and inspected the vehicle but found no failure. The contact stated that after turning off and restarting the vehicle, the warning light was no longer illuminated, and the message was no longer displayed. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission CDF drum had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 22-2428. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608470August 14, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was started, there was an abnormal sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Campaign Number: 21N03. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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