Ford F-150 Service Bulletins (2021)
634 manufacturer communications on file.
- April 5, 2022•Document ID: 10210941Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT
- Mfr Comm. #:
- SSM 50651
- Date Added:
- May 4, 2022
- Manufacturer:
- LINCOLN
SummaryIn various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
Associated Products (30)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape+ 10 moreAssociated Documents - April 5, 2022•Document ID: 10210230Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
- Mfr Comm. #:
- SSM 50652
- Date Added:
- April 13, 2022
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 24-Feb-2021 may experience the anti-theft intrusion alarm system activating when there is no evidence of an intrusion. This may be due to the intrusion alarm system sensing vibrations that are characteristic to other vehicle systems. To correct the condition, update the body control module (BCM) to the latest software level using the appropriate scan tool. After BCM reprogramming completes follow the on-screen prompts to relearn the TPMS sensors. For claiming, use causal part 15K609 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - March 31, 2022•Document ID: 10209700Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- OTA SU2 P2.2 F15
- Date Added:
- April 5, 2022
- Manufacturer:
- FORD
SummarySoftware Update 2 (SU2) Phase 2.2 for 2021 Model Year F-150 vehicles is now available. Involves: Fix for availability of subscription services.
Associated Products (1)Associated Documents - March 31, 2022•Document ID: 10209506Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 22L02-S1
- Date Added:
- April 4, 2022
- Manufacturer:
- FORD
SummaryCertain 2021 Model Year F-150 Raptors with BlueCruise Prep Kit: FordâÂÂs advanced BlueCruise hands-free driving technology has started rolling out to a wide variety of customers, beginning with more than 50,000 F-150 and Mustang Mach-E vehicles already equipped with the feature produced at our plants starting last July. Ford knows Raptor truck customers want the best of everything, which is why we delivered our most off-road capable version of the truck ever with plans to combine it with BlueCruise for breakthrough hands-free, on-road driving. We found in the final stages of software development that this specific implementation does not meet Ford and our customersâ highest standards when combined with the purpose-built off-road suspension and capability that our Raptor truck customers expect. As a result, Ford will refund customers the $795 hardware prep kit price and make new customers aware they are not being charged for the feature.
Associated Products (1)Associated Documents - March 31, 2022•Document ID: 10209498Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
- Mfr Comm. #:
- 21G01
- Date Added:
- April 4, 2022
- Manufacturer:
- FORD
SummaryCertain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming - The Active Drive Assist (BlueCruise) hands-free software was not yet available on early-launch vehicles that included the Prep Kit. The Ford Co-Pilot360⢠Active 2.0 Prep Package was created to ensure early customers have access to the BlueCruise feature when software is available. F-150 (43C) / Mustang Mach-E (50G) vehicles equipped with the Ford Co-Pilot360 Active 2.0 Prep Package contain hardware through the Active Drive Assist (BlueCruise) Prep Kit that will enable the activation of the full BlueCruise hands-free feature once the software is installed on the vehicle.
Associated Products (1)Associated Documents - March 31, 2022•Document ID: 10209495Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2123
- Date Added:
- April 4, 2022
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 22-Jul-2021 at Dearborn Truck Plant, 2021 F-150 vehicles built on or before 08-Oct-2021 at Kansas City Assembly Plant and 2021 Mustang Mach-E vehicles built on or before 07-Jul-2021 may exhibit FordPass and connected vehicle issues such as: FordPass will not connect, FordPass remote commands inoperative, cannot activate FordPass, connectivity settings unavailable on SYNC touchscreen and/or Professional Technician System (PTS) connected vehicle data not available or not updating. This may be due to a software issue with the gateway module (GWM). To correct the condition, follow the Service Procedure to reprogram the GWM.
Associated Products (1)Associated Documents - March 31, 2022•Document ID: 10209494Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2122
- Date Added:
- April 4, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 vehicles built on or before 22-Feb-2022 may experience a false alarm activation event with a trailer connected and/or a U0143:87 stored in the trailer module (TRM). Vehicles that exhibit a false alarm activation may also display a Security System Detected A Trailer Disconnect message in the FordPass app. This may be due to various software parameters in the TRM. To correct the condition, follow the Service Procedure to reprogram the TRM, driver door module (DDM) and the passenger door module (PDM).
Associated Products (2)Associated Documents - March 29, 2022•Document ID: 10209493Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- TSB 22-2121
- Date Added:
- April 4, 2022
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 08-Oct-2021 and equipped with Pro Trailer Backup Assist may experience a System Is Not Available message in the touchscreen after the trailer detection process. This may be due to a software related issue in various modules. To correct the condition, follow the Service Procedure steps to reprogram various modules.
Associated Products (1)Associated Documents - March 23, 2022•Document ID: 10209379Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSB 22-2109
- Date Added:
- March 29, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2069 to update the Service Procedure. Some 2021 F-150 and Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. DTC B1578:78 may also set after an image processing module A (IPMA) on-demand self test is performed. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level.
Associated Products (1)Associated Documents - March 23, 2022•Document ID: 10209376Service Bulletin/Repair InstructionsEQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2117
- Date Added:
- March 29, 2022
- Manufacturer:
- FORD
SummarySome 2021 Mustang Mach-E and F-150 customers may report experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass. In addition, some technicians may experience the inability to update the accessory protocol interface module (APIM) or telematics control unit (TCU) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. It may also be observed on the PTS - Over The Air (OTA) dashboard that multiple APIM and/or TCU updates have failed, or a no OTA history message is displayed. This may be due to a internal software error. To correct this condition, follow the Service Procedure to recover the APIM/TCU.
Associated Products (1)Associated Documents - March 21, 2022•Document ID: 10209210Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- TSB 22-2105
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150/Mach-E vehicles equipped with BlueCruise may experience loss of BlueCruise hands-free driving mode availability. This may be due to an expired BlueCruise map file in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM.
Associated Products (2)Associated Documents - March 21, 2022•Document ID: 10209209Service Bulletin/Repair InstructionsSEATS; EQUIPMENT:MECHANICAL; EQUIPMENT
- Mfr Comm. #:
- TSB 22-2104
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (20)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Lincoln NautilusAssociated Documents - March 18, 2022•Document ID: 10209219Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- SSM 50614
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 vehicles equipped with a 3.5L PowerBoost engine and built on or before 31-Jan-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostics trouble codes (DTCs) P04F0 And/Or P04EE stored in the PCM. This may be due to the fuel tank pressure (FTP) sensor becoming unseated from it's mount on the evaporative (EVAP) tube that connects to the top of the fuel pump and sender unit, causing an EVAP system leak near the top of the fuel tank. If the sensor is found to be unseated, resecure the sensor by pressing the sensor down vertically and retest. If the concern is resolved, the 9D683 assembly needs to be replaced due to the sensor retainers becoming weak. Refer to Workshop Manual, Section 303-13D. For claiming, use causal part 9D683 and applicable labor operations in Section 09 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - March 17, 2022•Document ID: 10209217Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 50602
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may not be able to complete a state emissions test due to the vehicle not being identified and/or not communicating with the emissions testing equipment. This may be due to the configuration in the gateway module (GWM). To correct the condition, download and run the GWM - Gateway Module A Configuration app using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - March 16, 2022•Document ID: 10209204Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW; EQUIPMENT
- Mfr Comm. #:
- TSB 22-2095
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 vehicles equipped with a B and Oî audio system may exhibit the rear window glass sliding panel rattling when in the open position and music is playing. This may be due to a low amount of seal extrusion pressure provided by the rear window glass sliding rail and/or the rear window glass sliding panel defroster wire harness vibrating between the two panels of glass. To correct the condition, follow the Service Procedure to install the rear window glass sliding panel service kit.
Associated Products (2)Associated Documents - March 15, 2022•Document ID: 10209214Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 50590
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummarySome 2018-2022 F-150 and F-Super Duty vehicles equipped with tailgate step assemblies may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures.
Associated Products (2)Associated Documents - March 14, 2022•Document ID: 10209365Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 22P08
- Date Added:
- April 4, 2022
- Manufacturer:
- FORD
SummaryCertain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford Co-Pilot and BlueCruise - BlueCruise Maps Expiration. In some of the affected vehicles, the Connected Blue Zone Maps will expire on March 14, 2022. When the maps expire the BlueCruise with hands-free highway driving feature will no long be available. Unsold vehicles that are in transport mode or on dealer lots are unable to receive an over the air update containing the updated maps.
Associated Products (4)Associated Documents - March 10, 2022•Document ID: 10209032Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; COMMUNICATION
- Mfr Comm. #:
- TSB 22-2088
- Date Added:
- March 15, 2022
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 22-Jul-2021 at Dearborn Truck Plant, 2021 F-150 vehicles built on or before 08-Oct-2021 at Kansas City Assembly Plant and Mustang Mach-E vehicles built on or before 07-Jul-2021 may exhibit FordPass and connected vehicle issues such as: FordPass will not connect, FordPass remote commands inoperative, cannot activate FordPass, connectivity settings unavailable on SYNC touchscreen and/or Professional Technician System (PTS) connected vehicle data not available or not updating. This may be due to a software issue with the gateway module (GWM). To correct the condition, follow the Service Procedure to replace the GWM.
Associated Products (1)Associated Documents - March 10, 2022•Document ID: 10209031Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
- Mfr Comm. #:
- TSB 22-2089
- Date Added:
- March 15, 2022
- Manufacturer:
- FORD
SummarySome 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.
Associated Products (6)Associated Documents - March 8, 2022•Document ID: 10209034Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB 22-2084
- Date Added:
- March 15, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 vehicles built on or before 22-Feb-2022 may experience a false alarm activation event with a trailer connected. A Security System Detected A Trailer Disconnect message may also display in the FordPass app. This may be due to various software parameters in the trailer module (TRM). To correct the condition, follow the Service Procedure to reprogram the TRM, driver door module (DDM) and the passenger door module (PDM).
Associated Products (2)Associated Documents