Ford Explorer Complaints

917 consumer complaints on file.

#11679493August 9, 2025
ELECTRICAL SYSTEM, AIR BAGS, POWER TRAIN
VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN for 2025 Police Interceptor - Utility While the 2025 Ford Explorer is recalled,this model for 2025 Police Interceptor - Utility has additional incomplete issues to be reported by NHTSA. As officers on duty should turn these models in to the nearest Ford dealer for competition of the following: 2025 Police Interceptor - Utility Safety Recalls* Missing o-ring supporting disc on bosch fuel injectors Recall incomplete Accessory protocol interface module software update - loss of rear-view camera image Recall incomplete Missing dashboard air bag warning label Recall incomplete Transmission cross member bolt torque Recall incomplete Powertrain control module pcm reprogram Recall incomplete Front subframe bolt torque check Recall incomplete Front brake caliper bolt inspection Recall incomplete Unrequested second-row seat movement Recall incomplete Transmission main control valve body replacement Recall incomplete Connecting rod inspection Recall incomplete This RECALL is a IMMEDIATE Report for any on duty peace officer assigned to these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679479August 9, 2025
ELECTRICAL SYSTEM, AIR BAGS, POWER TRAIN
As ZERO Recall data refreshed on Aug 09,2025 shows Unrepaired Recalls associated with 2025 Explorer. Please BROADCAST...THE FOLLOWING.. 2025 Explorer Safety Recalls* Missing o-ring supporting disc on bosch fuel injectors Recall incomplete Accessory protocol interface module software update - loss of rear-view camera image Recall incomplete Missing dashboard air bag warning label Recall incomplete Transmission cross member bolt torque Recall incomplete Powertrain control module pcm reprogram Recall incomplete Front subframe bolt torque check Recall incomplete Front brake caliper bolt inspection Recall incomplete Unrequested second-row seat movement Recall incomplete Transmission main control valve body replacement Recall incomplete Connecting rod inspection Recall incomplete While the investor is being held up by the DEPARTMENT OF THE TREASURY, he is awaiting in Ogden, UT for the release of funding to help fix this list of reported RECALL and alerts. By providing engineers with the held and pending release of notes/bills being paused without explanation by the INTERNAL REVENUE SERVICE. As the close of stock options supports the claim for legitimate use and collect my MECCA EXPRESS INC TR, as trustee for collecting funding for these issues. Please BROADCAST..... and advise owners of this vehicle type to stop driving them ASAP as Powertrain control module pcm reprogram, and Missing o-ring supporting disc on bosch fuel injectors. May cause engine failure at HIGH MPH during high RPM on highway and road ways. Potential stall is possible, PLEASE REPORT ASAP. For safety international!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679464August 8, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
Automatic roll up sun shade for the sunroof sags and does not retract anymore, causing visibility issues as it droops down. Car is out of factory bumper to bumper warranty, currently 52k miles, and the aftermarket warranty does not cover the shade. Ford quoted over $2000 for fix, when this is a manufacturer's defect and many cars are affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679463August 8, 2025
UNKNOWN OR OTHER
I was driving and pressed the button to open my sunroof (which has a powered sunshade) but the sunshade dropped down on top of the 2nd row seats, blocking my view through my rear view mirror and rear window completely. I made an appointment with my Ford dealer the next day. The dealer had my vehicle for over 30 days waiting for parts to fix the tensioner system that pulls the powered sunshade back in order for the sunroof to open. I've seen in multiple forums online that this has happened to a lot of other people that has this option on their Ford Explorers (2020-2024) models. This was definitely a safety hazard as I was unable to see anything behind me while I was moving and luckily I didn't panic. I pulled over slowly to the soft shoulder in order to try and get the sunshade to at least go back to it's "closed" state which it finally did after trying for a few minutes. I think Ford needs to make this a recall because of the safety issues of this blocking the view of the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679410August 8, 2025
UNKNOWN OR OTHER
The auto/stop start system is malfunctioning. When I stop at a stop sign, or to turn left, the vehicle stops, but then does not turn on again when I press the gas pedal. Instead, I have to place the car in park and manually restart the engine. This has happened four times over a 2-month period. Sometimes it takes me 30 seconds to turn the car back on. This is harrowing when I am suddenly stuck in the middle of the road. I took my vehicle to the Ford Dealership after it happened three times. They had my vehicle for 3 weeks but could not find anything wrong, and the incident did not happen again. I’ve had my vehicle back for 6 days, and it happened again today at a stop sign. Suddenly, there was a message on my screen to place my car in park and restart the engine. There were many other cars waiting for me to turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679130August 7, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal was sticking on three occasions. The contact stated that while driving at an undisclosed speed in a parking lot, the contact had to raise the brake pedal with her foot after the brake pedal was depressed. The contact stated that it felt like the parking brake was engaged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power brake booster was inoperable. The part: L1MZ2005K - Ford Power brake booster was on back order for a month. The vehicle was taken to an independent mechanic who repaired the brakes, and informed the contact that the required parts were on back order for three months. The contact called the manufacturer, who confirmed the status of the parts, and that there was no release date for the parts. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678948August 7, 2025
ELECTRICAL SYSTEM
The sunroof shade always falls off from the tracks and has cost the sun shade to hang down and won't retract back ive been to the dealer about 4 times with this issue and they always say its fix but when I open the sun shade it gets stuck on the tracks and makes it hang out of place. I get so much anxiety opening my sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678932August 6, 2025
UNKNOWN OR OTHER
Headliner on the retractable sun roof fell off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678845August 6, 2025
UNKNOWN OR OTHER
Sunroof shade cover won’t roll back. Never used the sunroof and the one time I want to roll open the shade cover won’t roll back. It does open but the curtain just hangs. Took it to the dealer they won’t cover it even though the car only has 41,000 at the time of malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678835August 6, 2025
SEATS, ELECTRICAL SYSTEM
drivers side second row captain seat makes ticking noise under the seat. if I put weight on seat it stops. it is intermittent. Im concerned it might be electrical. I have a video but unable to download. I can send if there is an email to send to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678767August 6, 2025
VISIBILITY/WIPER
My vehicle is equipped with a panoramic sunroof, furthermore the panoramic sunroof has a sliding screen to block out the sun when the owner prefers to block the sun. The issue is with the panoramic sunroof screen, this particular screen also slides on rails below the glass window from the panoramic sunroof. The sliders from the screen part seem to break and cause the screen to sag downward blocking the view from the rear view mirror. In which case it’s a safety hazard for the passengers and public due to limited visibility. Furthermore, it also blocks the view of monitoring the rear passengers in which in this case they are toddlers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678643August 5, 2025
UNKNOWN OR OTHER
Instrument panel and center dash monitor: Multiple times, one and/or both have had a blacked out screen during power up and after engine start. The screens never come on or they go dark after powering up the vehicle. Safety concerns: This limits the HVAC system control during hot summer months in TX. The back up camera is not available. Navigation is lost. The Explorer is at the dealer now undergoing diagnostic testing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678432August 5, 2025
UNKNOWN OR OTHER
Center console cup holder base failure causing items to fall through and into the interior of the console. My key fob fell through the bottom and required nearly an hour to be retrieved. The problem is persistent with anything placed into the cup holder. This issue is common and well documented on forums and social media.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678422August 5, 2025
VISIBILITY/WIPER
Sunroof shade did not retract properly when opened and sagged down low enough to block visibility to the rear of the vehicle while driving. Not only was rear visibility entirely cut off, rear passengers are affected as the shade hangs down well into the back seat area. I will be taking this to the dealer, problem is reproduced as well as documented by many online. There were no warnings prior to failure. This is clearly an issue with the design and a recall should be issued to all affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677886August 1, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Explorer. The contact stated while driving 50 MPH, the "Service Engine Soon" message was displayed. The dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the fuel pump sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 40,677.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677769August 1, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When i accelerate, the car jerks back and forth and stalls. ford has said the car was throwing codes but the TECH didnt feel the issue so they sent me on my way.... well fast forward to today, i am informed my car has thrown codes 4 times in the past few days and this morning i was scared to drive my car it was bad... and i have a [XXX] daughter. Our safety is my top priority and it doesnt seem to matter to anyone else INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677668July 31, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The transmission failed. The electrical component also failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677512July 31, 2025
STRUCTURE, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2025 Ford Explorer. The contact stated while driving 65 MPH, there was an abnormal windy sound coming from the driver's side-view mirror. The vehicle was taken to two different dealers, where it was determined that the turbulence was caused by the mirror. The contact was informed that the molding was different from the passenger's side-view mirror molding. The dealer determined that driver's side-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677320July 30, 2025
AIR BAGS
The contact owns a 2022 Ford Explorer. The contact stated that the front passenger's side airbag was bulging outwards. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,231.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677180July 30, 2025
SEAT BELTS
On a brand new 2025 Ford Explorer the 2nd row seatbelt was never bolted in. The seatbelt was hooked into the bottom so at a glance it looked correctly installed. But after having to remove a car seat the plastic covering looked like it was detaching. After gently pulling the plastic covering came up and the metal bottom of the seatbelt came out. Brought it to a Ford dealer and they confirmed that there is no bolt holding the seatbelt in and there were no threads, meaning there was never a bolt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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