Ford Explorer Service Bulletins (2024)
102 manufacturer communications on file.
- July 9, 2024•Document ID: 11005710Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52704
- Date Added:
- August 5, 2024
- Manufacturer:
- FORD
SummarySome 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
Associated Products (34)2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit+ 14 moreAssociated Documents - June 28, 2024•Document ID: 11003146Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52675
- Date Added:
- July 3, 2024
- Manufacturer:
- FORD
SummarySome 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
Associated Products (34)2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit+ 14 moreAssociated Documents - June 26, 2024•Document ID: 11003139Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52652
- Date Added:
- July 3, 2024
- Manufacturer:
- FORD
SummaryOn 2020-2024 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the driver's door ajar circuit. In some cases customers may experience an ajar light on when the driver's door is fully closed. When using pin 13 on the factory 14-way connector to access the driver's door ajar circuit, a 70 mA maximum coil current relay with an integrated clamping diode is required to protect against damage to the door latch. Failure to install this correctly will result in repeat warnings that the driver's door latch/door ajar light will remain on until it is compliant with police modifier's bulletin P-032, which can be found on the Police body builder's site (https://fordbbas.com/publications).
Associated Products (1)Associated Documents - June 6, 2024•Document ID: 11001646Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 24-2182
- Date Added:
- June 13, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
Associated Products (34)2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit+ 14 moreAssociated Documents - May 18, 2024•Document ID: 11000297Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52548
- Date Added:
- May 23, 2024
- Manufacturer:
- FORD
SummaryVarious vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
Associated Products (31)2025 Ford Explorer2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Mustang2024 Ford Transit2024 Lincoln Navigator2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger+ 11 moreAssociated Documents - May 16, 2024•Document ID: 11000295Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52543
- Date Added:
- May 23, 2024
- Manufacturer:
- FORD
SummarySome 2021-2024 F-150-3.5L FHEV, 2020-2024 Explorer 3.3L FHEV, 2020-2024 Escape 2.5L FHEV, and 2022-2024 Maverick 2.5L FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft® XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics.
Associated Products (15)Associated Documents - May 4, 2024•Document ID: 11000186Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52509
- Date Added:
- May 17, 2024
- Manufacturer:
- FORD
SummarySome 2023-2024 Police Interceptor Utility vehicles built on 04-Dec-2023 and through 16-Apr-2024 may exhibit a condition where FordPass is inoperative, Fleet Telematics cannot be enrolled and/or the TCU fails provisioning with the parameter identification (PID) for TCU Auth mode reading as Unprovisioned mode. This may be due to incorrect configuration data in the TCU, audio front control module (ACM) and/or accessory protocol interface module (APIM) modules. To correct the condition, download and run the TCU-Telematics Control Unit (TCU) Module Configuration application and the APIM-Accessory Protocol Interface Module (APIM) Configuration application using the latest level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the APIM is not available on the vehicle, then run the configuration applications for the TCU-Telematics Control Unit (TCU) Module Configuration and the ACM-Audio Front Control Module (ACM) Configuration using the latest level of the FDRS scan tool. For claiming, use causal part 14G087 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - May 3, 2024•Document ID: 11001154Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 24U06
- Date Added:
- June 6, 2024
- Manufacturer:
- FORD
SummaryCertain 2024 Model Year Bronco Sport, Escape, and Explorer - Keyless Entry Remote Control Replacement
Associated Products (3)Associated Documents - May 2, 2024•Document ID: 11000182Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- SSM 52503
- Date Added:
- May 17, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023-2024 Explorer/Aviator vehicles equipped with the 3.0L EcoBoost engine and up to 15,000 miles (24,140 km) may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P219A (Bank 1 Air-Fuel Ratio Imbalance) and/or P219B (Bank 2 Air-Fuel Ratio Imbalance) stored in the powertrain control module (PCM) with no effect on vehicle operation. To correct this condition, replace the fuel injector assemblies (service part L1MZ-9F593-B) for only the respective bank setting the DTC. Refer to Workshop Manual, Section 303-04B. For claiming, use causal part 9F593 and applicable labor standards in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - April 25, 2024•Document ID: 10254141Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52482
- Date Added:
- May 3, 2024
- Manufacturer:
- LINCOLN
SummarySome 2020-2024 Explorer/Aviator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking the fuel pump monitor (VE518) and/or a fuel pump control (VE225) circuits, connector pin push-outs, damaged pins/terminals, and/or loose/corroded grounds. Inspect FPCM connector C433/C4033, ground G407, and inline connections C1147 and C3136 for being fully seated and damage free prior to performing guided diagnostics or replacing any components.
Associated Products (8)Associated Documents - April 24, 2024•Document ID: 10254138Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 52476
- Date Added:
- May 3, 2024
- Manufacturer:
- FORD
SummaryAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Associated Products (41)2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford E-4502022 Ford Ecosport2022 Ford Edge+ 21 moreAssociated Documents - March 26, 2024•Document ID: 10252648Service Bulletin/Repair InstructionsEQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Mfr Comm. #:
- SSM 52390
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
SummarySome 2023-2024 Explorer vehicles built on or after 31-Jul-2023 (minor feature code J3KAJ which can be confirmed by double-clicking the VIN on PTS in the upper left corner) are no longer equipped with the 360 degree view camera or reverse brake assist features. Vehicles affected are equipped with only rear functioning cameras. The vehicle is not misbuilt. Do not submit a claim for this condition. Affected vehicles of this change can be verified by entering a vehicle identification number (VIN) on Professional Technician System (PTS) to check for a 360-degree camera credit on the window sticker. Diagnosis and repair for any parking aid concerns on these vehicles should follow Workshop Manual (WSM) Section 413-13B for Rear Parking Aid Camera System only. Do not use the 360 degree view camera or reverse brake assist diagnostics or repair procedures.
Associated Products (2)Associated Documents - March 13, 2024•Document ID: 10252623Service Bulletin/Repair InstructionsEQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- SSM 52351
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
SummaryCertain 2023-2024 Explorer vehicle trim levels built on or after 6-Feb-2023 are no longer equipped with the rear heating ventilation and air conditioning (HVAC) control panel on the rear of the center console. The following Explorer trim levels no longer include the rear HVAC control panel: Base, XLT 200A, XLT 202A without the Sport Appearance Package (sales code: 68M). Customers can adjust the rear climate control system via the front HVAC control panel. Installation of a rear HVAC control panel is not warrantable.
Associated Products (2)Associated Documents - March 11, 2024•Document ID: 10251958Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- Mfr Comm. #:
- SSM 52348
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
Summary2024 Explorer/Aviator vehicle key fobs are shipped from the factory zip tied together. If the vehicle does not come with the key fob pairs zip tied together at transport delivery to the dealership, validate that both key fobs work. If both key fobs do not work or if only one key fob is present when vehicle is recieved at transport delivery to the dealership, a claim must be made using the Delivery App, or delivery receipt/ePOD process. This is not a warrantable item as per the warranty policy manual section 2.1.00. Note that zip tied key fobs might not allow the Passive Entry feature to function correctly.
Associated Products (2)Associated Documents - March 6, 2024•Document ID: 10251952Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52335
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryFor 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
Associated Products (60)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer+ 40 moreAssociated Documents - March 1, 2024•Document ID: 10251934Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52314
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryDuring service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
Associated Products (67)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-450+ 47 moreAssociated Documents - February 22, 2024•Document ID: 10251468Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- TSB 24-2044
- Date Added:
- March 7, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 23-2181 to add 2024 vehicle model year. Some 2020-2024 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainfall. To correct the condition, follow the Service Procedure to identify the leak path.
Associated Products (8)Associated Documents - February 22, 2024•Document ID: 10251467Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 24-2043
- Date Added:
- March 7, 2024
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 23-2208 to add 2024 model year vehicles. Some 2020-2024 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality when moving. This may be more noticeable on AM radio stations. This may be caused by an electromagnetic interference concern
Associated Products (8)Associated Documents - February 16, 2024•Document ID: 10250526Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT
- Mfr Comm. #:
- SSM 52269
- Date Added:
- February 23, 2024
- Manufacturer:
- FORD
Summary2022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
Associated Products (16)2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Lincoln Aviator2024 Lincoln Navigator2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln NavigatorAssociated Documents - January 18, 2024•Document ID: 10249176Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52189
- Date Added:
- January 24, 2024
- Manufacturer:
- FORD
SummarySome 2020-2024 Explorer/Aviator vehicles may exhibit poor speaker sound quality and/or tick-tock noise while activating turn signals and streaming audio over Bluetooth. Customers may describe static heard during a Bluetooth phone call or a door speaker buzz or tick noise with the pulse of the turn signal. This may be due to concerns with the 14401/14A005 wiring harnesses or connector damage. Prior to the replacement of the affected speaker, inspect for incorrect pin fit/crimp, bent pins, broken wire strands, or other damage at inline connectors C202, C2383A, and/or C4240B. These circuits join the accessory protocol interface module (APIM) and audio front control module (ACM) components. If wiring/connector concerns are found, repair per Wiring Diagram Cell 5.
Associated Products (8)Associated Documents