Ford Expedition Complaints (1998)

836 consumer complaints on file.

#11533688July 21, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Bought replacement brake pads from RockAuto 07/08/2023 9:06PM order 244457897 that are supposed to be Bosch BSH BC702 ceramic. What arrived is unbranded, unnumbered tag torn off the box with no identifiers at all. All brake pads used should have numbers to identify street legal for use but these have NOTHING on them, the box, anything. Unsafe if cannot identify use. RockAuto wants me to pay for return for their mistake, but bigger problem is that unknown pads are being sent out by RockAuto. I still have unopened set if interested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300577January 20, 2020
ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
PARKING ON THE STREET IN IS GONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209744May 24, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND SURGED AT A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206618May 9, 2019
ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL: THE SPARK PLUGS HAVE BLOWN OUT OF THE ENGINE BLOCK. THEY HAVE BEEN REPAIRED 3 TIMES. EACH TIME, IT SMELLS OF AN ELECTRICAL LINE IS BURNING, THE INSTRUMENT CLUSTER GOES ERRATIC AND THEY ZEROS OUT AND DOESN'T MOVE. THIS HAS HAPPENED WHILE DRIVING ON CITY AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163573December 26, 2018
ENGINE
5.4L GAS ENGINE. SPARK PLUGS HAVE BLOWN OUT OF 2 DIFFERENT CYLINDERS IN 2 MONTHS. I HAVE FOUND ONLY THAT THIS IS A KNOWN ISSUE FOR SEVERAL MODELS WITH THIS ENGINE INCLUDING THE F-150. FORD HAD DONE NOTHING TO ADDRESS THIS FAULTY ENGINE DESIGN. BOTH TIMES MY PLUGS BLEW OUT I WAS ACCELERATING FROM A STOP WHILE TURNING LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129172September 12, 2018
WHEELS:LUGS/NUTS/BOLTS/STUDS, TIRES
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION EQUIPPED WITH GOODYEAR WRANGLER TRAILMARK TIRES, SIZE: P265/65/R18 (NA). THE CONTACT PURCHASED THE BRAND NEW TIRES FROM WALMART. WHILE DRIVING 35 MPH ON THE HIGHWAY, THE REAR DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. A POLICE REPORT WAS FILED THAT STATED THAT THE LUG NUTS WERE COMPLETELY GONE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. WALMART FILED A CLAIM WITH THEIR INSURANCE COMPANY, WHICH STATED THAT WALMART FOLLOWED PROCEDURES WHEN THEY INSTALLED THE TIRES AND WERE NOT LIABLE. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT SPOKE WITH HER STATE'S ATTORNEY GENERAL'S OFFICE. THE TIRE FAILURE MILEAGE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 246,233.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075758March 1, 2018
ELECTRICAL SYSTEM
TAKATA RECALL MY TRUCK HAS A BURNING SPELL AND WAS SOME SMOKE IT WAS PARK I WAS ABOUT TO PULL OFF ON MY STREET WHERE I LIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023952September 18, 2017
SUSPENSION
WHEN WE BOUGHT THE VEHICLE IT HAD 22 INCH CHROME WHEELS AND TIRES. IT ALSO WANDERED ALL OVER THE ROAD. WE BOUGHT NEW STOCK SIZED RIMS AND NEW STOCK SIZED TIRES. IT STILL WANDERS ALL OVER THE ROAD. WE HAD IT ALIGNED. IT STILL WANDERS ALL OVER THE ROAD. GOOGLE SHOWS MANY, MANY COMPLAINTS REGARDING THESE VEHICLES' SUSPENSION, BLAMING RUSTING REAR LOWER TRAILING ARMS AND IN ONE CASE A LEFT STABILIZER LINK BROKE. I HAVE NOT CRAWLED UNDER THE CAR AS IT IS MY SISTER'S AND SHE LIVES A WAYS AWAY, BUT SHE WANTS TO SELL IT AND IS WORRIED IF IT IS SOMETHING MAJOR SOMEONE MAY GET HURT. WE CAN BE DRIVING STRAIGHT DOWN THE ROAD FROM 25MPH TO 60MPH AND THE VEHICLE JUST SORT OF FEELS LIKE THE BACK END IS NOT IN LINE WITH THE FRONT OR SOMETHING AND IT JUST TRIES TO CHANGE LANES ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971476April 9, 2017
ELECTRICAL SYSTEM
THE SPARK PLUG BLEW OUT FOR THE SECOND TIME IN2 MONTHS. IT SOUNDED LIKE THE MOTOR WAS KNOCKING . FORD ONLY PUT 3 THREADS IN THE CYLINDER HEAD TO HOLD THE SPARK PLUG BUT THE SPARK PLUGS HAVE 10 THREADS. I CALLED FORD AND THEY ACTED LIKE THEY NEVER HEARD OF THIS BEFORE. THERE ARE FORUMS GOING BACK TO 2002 THAT I WAS READING YESTERDAY ABOUT THIS ISSUE SO CLEARLY THEY WERE LYING. OWNERS REPORT ENGINE FIRES WHEN THE PLUG BLOWS OUT. MY VEHICLE DIDN'T CATCH FIRE .THEY REFUSE TO FIX THIS DEFECT AND DENY ITS THEIR FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949552February 4, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
(TAKATA RECALL) I HAVE PURCHASED MY TRUCK FROM A LEGAL CAR DEALERSHIP IN RENO NV HAD 135000 MILES WEN BOUGHT IVE HAD TO REPLACE FUEL PUMP HAD TO BUY DIFFERENT RIMS/TIRES DUE TO WEAR OF STOCK RIMS .. EXHAUST PROBLEMS REPLACED FUEL INJECTOR. . WEAR OF THING CAUSING WATER DAMAGE WHEN RAINING OUTSIDE. SPARK PLUG EJECTED FROM ENGINE WAS IN MOTION 45 MPH STATIONARY MOVING PROBLEMS ALSO N WEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925686November 13, 2016
SUSPENSION
I GOT IN MY 1997 EXPEDITION AND THE BRAKE WENT TO THE FLOOR WHEN HAVING THE BACK BRAKES INSTALLED THE MECHANICS NOTICED THE LOWER ON TROLL ARM WAS RUSTED OUT. HE THE LOOKED AT MY 1998 AND IT IS THE SAME WAY. HE SAID I CANNOT DRIVE THEM LIKE THIS. I DRIVE ON THE INTERSTATE DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915249October 11, 2016
ENGINE
I HAVE A FORD 1998 EXPEDITION, EDDIE BAUER EDITION. IT HAS A 5.4 LITER ENGINE WITH ALUMINUM HEADS. THREE TIMES I'VE HAD A HELICOIL BLOWN OUT LEAVING ME STRANDED. NOW A SPARK PLUG HAS BLOWN OUT BREAKING TWO COILS. FORD HAS MADE THIS VEHICLE FOR YEARS WITH THIS ENGINE. ALL WITH THE SAME PROBLEMS OF COMPONENTS BLOWING OUT OF THE ENGINE. I FEEL IT IS FORD'S RESPONSIBILITY TO START A RECALL AND FIX THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910620September 29, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
HE BRAKE PEDAL IS LOATED TOO CLOSE TO THE ACCELERATOR AND WHEN DEPRESSED GOES DOWN BELOW THE ACCELERATOR SO WHEN THE EXTREME RIGHT SIDE OF THE BRAKE IS DEPRESSED BY A BRUAD SHOE THE ACCELERATOR IS ALSO DEPRESSED CAUSING THE CAR TO ACCELERATE RATHER THAN BRAKING. THIS CAN AND DID RESULT IN AN ACCIDENT IN WHICH I REAR ENDED THE CAR STOPPED IN FRONT OF ME. THIS OCCURRED ON A CITY STREET WHEN I WAS MOVING IN TRAFFIC BELOW THE POSTED 30MPH LIMIT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10896138August 15, 2016
ENGINE
#2 SPARK PLUG BLEW OUT OF 5.4L 2 V V8. WAS ON HIGHWAY AT TIME. HAD TO IMMEDIATELY PULL OVER AND DISCONNECT FUEL AND SPARK FOR THAT CYLINDER. WAS OVER 100KM FROM HOME, COULDNT AFFORD TO TOW VEICLE SO I HAD TO DRIVE IT THE REMAINDER OF THE DISTANCE HOME. INSPECTED TODAY, THERE IS NO THREADS LEFT. NOW NEED TO DRILL AND TAP HEAD, INSTALL HELICOIL/TIMESERT AND HOPE FOR THE BEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865581May 18, 2016
SERVICE BRAKES
WHILE DRIVING DOWN THE ROAD AT APPROX 35 MPH, THE VEHICLE IN FRONT OF ME STOPPED HARD. I IMMEDIATELY STEPPED HARD ON MY BRAKES. THE BRAKES INITIALLY APPLIED AND THEN FAILED. I SWERVED INTO A PARKING LOT AND APPLIED MY BRAKES AGAIN WITH NO SUCCESS. MY BRAKE PEDAL WENT TO THE FLOOR. I THEN PUT THE GEAR SELECTOR IN PARK WHILE MOVING AT A FAIRLY HIGH RATE OF SPEED IN ORDER TO STOP. THE VEHICLE GROUND TO A HALT. THE VEHICLE WAS TOWED TO A REPAIR FACILITY AND I WAS NOTIFIED THAT THE BRAKE LINE WAS RUSTED AND DUE TO THE PRESSURE OF ATTEMPTING TO STOP HARD, THE LINE RUPTURED AND THE ENTIRE BRAKING SYSTEM FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852469March 30, 2016
ELECTRICAL SYSTEM, ENGINE
WENT TO STORE, CAME OUT BATTERY DEAD, CAR WOULDN'T START. HAD NOT LEFT LIGHTS OR ANY ACCESSORIES ON. GOT A JUMP, DROVE TO AUTO PARTS STORE. THEY CHECKED ALTERNATOR AND BATTERY AND SAID BATTERY DEAD, NEEDED AN OVERNIGHT CHARGE. LET THEM CHARGE BATTERY, PUT BACK IN CAR, HORN STARTED BLOWING AND WOULD NOT STOP DESPITE MY USING BOTH THE KEY AND KEY FOB. HORN BLEW FOR 5 HOURS BEFORE I FOUND OUT HOW TO DISCONNECT FROM GOOGLE. GOT HORN TO STOP, AND CAR WOULDN'T START. FORD DEALER SAID ANTI-THEFT SYSTEM HAD TO BE REPROGRAMMED AT COST OF $250 PLUS TOW TO DEALER. I NEVER ARMED THE SYSTEM AND IT SHOULD NOT HAVE SHUT MY TRUCK DOWN AND PREVENTED ME FROM DRIVING IT. I DON'T HAVE $250 AND THEN I FOUND OUT THE REPAIR IS ONLY $100 AT MOST. BUT THIS ACCORDING TO MY DEALER HAPPENS TO ANY FORD ANYTIME THE BATTERY GOES DEAD AND IS REPLACED, ANTI-THEFT SYSTEM IS MAKING PEOPLE PAY $250 TO FORD TO REPROGRAM WHAT SHOULD NOT HAVE TO BE REPROGRAMMED. PLEASE HELP ME. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850051March 16, 2016
AIR BAGS
TL* THE CONTACT OWNED A 1998 FORD EXPEDITION. WHILE DRIVING 55 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER MULTIPLE TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, SHOULDER, AND HIP INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10717145May 18, 2015
ENGINE
TL* THE CONTACT OWNED A 1998 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10711796April 20, 2015
VEHICLE SPEED CONTROL
MY HUSBAND WAS PARKED IN OUR DRIVEWAY. HE SWITCHED THE TRUCK FROM PARK TO REVERSE AS HE DOES TO SLOWLY BACK UP, WITHOUT ACCELERATING, THE TRUCK ACCELERATED AT FULL FORCE IN REVERSE AND HE WENT CLEAR THROUGH OUR GARAGE DOOR WHICH BENT, CRUSHED AND DE-HINGED, THE GARAGE DOOR WAS THEN PUSHED BACK INTO HIS MOTORCYCLES AND INTO THE FRAMING OF THE HOUSE CAUSING MASS DESTRUCTION. THE CAR WOULD NOT STOP, THE GEAR WOULD NOT SWITCH INTO PARK AND THE BREAKS WOULD NOT WORK. THE VEHICLE COULD NOT BE STOPPED FROM ACCELERATING AT TOP SPEED IN REVERSE INTO MY HOME. THERE IS BURN OUT MARKS IN MY GARAGE FROM WHERE THE WHEELS WERE SPINNING FULL SPEED, THERE IS A TAILPIPE BURN MARK WHERE THE TRUCK WAS LAUNCHED INTO THE GARAGE DOOR. THE VEHICLE CLEARLY FAILED MECHANICALLY AND IN THE PROCESS OF THAT THERE IS MASS DESTRUCTION TO MY HOME, OUR VEHICLE, OUR BIKES AND A TON OF STUFF IN THE GARAGE. THANK GOD MY HUSBANDS INJURIES DID NOT RESULT IN DEATH AND THANK GOD MY CHILDREN WERE NOT IN THE GARAGE AS THEY USUALLY ARE WHEN WE ARE OUTSIDE. THERE IS NO WAY MY LITTLE 3 YEAR OLD WOULD HAVE SURVIVED THIS. I FEEL VERY UNSAFE AND WILL NEVER DRIVE THIS CAR AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10662626December 7, 2014
VEHICLE SPEED CONTROL, ENGINE
WHILE I WAS DIVING AROUND 35 MPH TO 45 MPH A HORRIBLE VIOLENT SHAKE STARTS TO OCCUR. AND IS VERY DIFFICULT TO ACCELERATE ESPECIALLY ONCE YOU HIT THE FREEWAY VERY UNSAFE TO DRIVE AT SUCH SPEEDS. IT STARTS WITH A VIOLENT SHAKE WITH LOUD NOISES COMING FROM THE EXHAUST. IT HAS BLOWN 2 COILS ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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