Ford Expedition Complaints (1998)

836 consumer complaints on file.

#10065931April 11, 2004
SUSPENSION:FRONT:SPRINGS:TORSION BAR
TORSION BAR ON DRIVER'S SIDE OF 1998 EXPEDITION BROKE APART CAUSING THE LEFT SIDE OF THE VEHICLE TO LEAN AND CAUSE EXTREME DIFFICULTY CONTROLLING THE CAR. THE BREAK LOOKS LIKE IT HAPPENED ON A SEAM AND RUST WAS INSIDE-CLEARLY POINTING TO A BREACH IN THE MANUFACTURE OF THIS PART.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065673April 7, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN ACCELERATING FROM A TRAFFIC LIGHT, I HEARD A POP AND THEN MY 5.4L ENGINE ON MY 1998 FORD EXPEDITION STARTED MAKING A LOUD CONTINUOUS POPPING/TICKING SOUND. WE HAD IT TOWED TO THE LOCAL FORD DEALER AND THEY DIAGNOSED IT AS A BLOWN SPARK PLUG CAUSED BY THE CYLINDER HEAD THREADS GIVING WAY AND CAUSING THE SPARK PLUG TO BE BLOWN OUT OF THE SPARK PLUG HOLE. THEY ARE CHARGING US ALMOST $3300 TO FIX THE DEFECT IN THEIR CYLINDER HEADS. THEY DENY THERE IS ANY TYPE OF RECALL, BUT I DID SEE A TSB# 98B33 WHICH RELATES TO CYLINDER HEAD REPLACEMENT. IF YOU GO TO THESE WEBSITES, HTTP://WWW.F150ONLINE.COM/FORUMS/SHOWTHREAD.PHP?S=90A1A25C42DBFFDE23D53146381E3E78&THREADID=88853&PERPAGE=15&PAGENUMBER=2 AND HTTP://FORUMS.PICKUPTRUCK.COM/SHOWFLAT.PHP?CAT=&BOARD=UBB10&NUMBER=155196 YOU WILL SEE THAT THIS HAS HAPPENED TO ALOT OF OTHER FORD OWNERS WITH 5.4 AND 6.7L V-8'S AND V-10'S. I HAVE NEVER HEARD OF A SPARK PLUG BLOWING UP AND CRACKING A HEAD BEFORE IN MY LIFE AND TO ME THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND FORD SHOULD RECALL THESE ENGINES AND FIX THIS PROBLEM AT NO COST TO THE CONSUMER. WE HAVE DONE ALL OF OUR SCHEDULED MAINTENANCE AT FORD DEALERS AND SPENT CONSIDERABLE AMOUNTS OF MONEY DOING SO AND WE WERE NEVER WARNED OR TOLD OF THIS PROBLEM WITH THESE ENGINES. FORD SHOULD AT THE VERY LEAST RECOMMEND MORE FREQUENT MAINTENANCE SPECIFICALLY ADDRESSING THIS ISSUE. *AK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050404April 1, 2004
SUSPENSION:FRONT, ELECTRICAL SYSTEM:WIRING, WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING LUGS NUTS BROKE, CAUSING THE FRONT RIGHT WHEEL TO DETACH FROM THE VEHICLE. *AK CONSUMER WAS TRAVELING AT 70 MPH WHEN LUGS AND NUTS BROKE IN THE FRONT WHEEL. TAKEN TO DEALERSHIP AND PUT THE SAME TIRE AND RIM. WHEN CONSUMER LEFT DEALERSHIP, LIGHTS FAILED TO WORK AND EXPERIENCED SHAKING IN FRONT END. TOOK VEHICLE TO A DIFFERENT DEALERSHIP, AND FOUND OUT THAT THE FRONT END WAS SO BAD. DEALERSHIP REPLACED SHIMS TO ALIGN FRONT END. THE FAILURE OF LIGHTS WAS CAUSED BY THE REPAIR FROM THE PREVIOUS DEALERSHIP BECAUSE WHEN THEY TOOK THE DASH BOARD APART, THEY POKED A HOLE IN THE HEATER WHICH BURNED THE WIRE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064644March 22, 2004
TIRES:TREAD/BELT, TIRES
WHILE DRIVING 55 MPH A LOUD NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. CONSUMER WAS ABLE TO PULL OVER. CONSUMER NOTICED THAT TIRE BLEW OUT. ALSO, WAS WARPED FROM THE INNER SIDE. CONSUMER WAS ABLE TO CHANGE THE TIRE, AND DRIVE VEHICLE TO THE DEALER FOR INSPECTION. MICHELIN, P195/55R15, DOT 895VB68X4100*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062754March 21, 2004
SUSPENSION:FRONT:SPRINGS:TORSION BAR, EQUIPMENT
FRONT TORSION BAR SHEARED OFF WHILE PARKED, CAUSING THE RIGHT FRONT TO DIP APROX 6 INCHES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059949February 27, 2004
ELECTRICAL SYSTEM
MY 1998 FORD EXPEDITION EDDIE BAUER WITH A 5.4L TRITON V-8 JUST BLEW A SPARK PLUG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057801February 10, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING CONSUMER HEARD A LOUD RATTLING NOISE COMING FROM ENGINE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056825February 9, 2004
UNKNOWN OR OTHER
HELLO, MY NAME IS [XXX] AND I LIVE IN MARTINEZ, CA. I HAVE A 1998 FORD EXPEDITION WITH APPROXIMATELY 111,000 MILES ON IT. I RECENTLY HAD A SPARK PLUG POP OUT WHILE DRIVING. AFTER RESEARCHING THE ROOT CAUSE OF THE PROBLEM I DETERMINED THAT IT IS INHERENT IN MY TYPE OF ENGINE. THERE ARE A NUMBER OF WEBSITES WITH STORIES OF FORD OWNERS WHO EXPERIENCED IDENTICAL PROBLEMS. ONE OF THE WEBSITES IS: WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML THIS IS A NATIONWIDE PROBLEM. CAN YOU PLEASE LOOK INTO IT. THE COST TO REPAIR THIS PROBLEM IS APPROXIMATELY $3,000. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056519February 4, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNAL CONTROL MALFUNCTIONS. RIGHT SIGNAL NOT WORKING UNLESS STALK IS PULLED SLIGHTLY BACK AND LANE CHANGE FEATURE IS USED. EMERGENCY FLASHERS FAIL TO OPERATE. PROBLEM WAS INTERMITTENT AND IS NOW CONSTANT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056296February 2, 2004
ENGINE AND ENGINE COOLING:ENGINE
FORD SPARK PLUG BLOWOUT PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054489January 20, 2004
ELECTRICAL SYSTEM
NUMBER 2 SPARK PLUG BLEW OUT OF THE HEAD, DAMAGING THE COIL AND STRANDING MY WIFE, 2 YEAR OLD SON AND MY 8 MONTH OLD DAUGHTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070903January 15, 2004
POWER TRAIN
COMPLETE TRANSMISSION FAILURE. ASE/AAA REPAIRMAN FOUND ONE MISSING AND ALL OTHER BOLTS SECURING VALVE BODY BACKED OUT AND HOLDING BY A FEW THREADS. THIS AFTER TOTAL WARRANTY REBUILD BY FORD DEALER @ 14,972MI 8/18/98. I HAD RETURNED VEHICLE TO SAME DEALER WITH TRANSMISSION COMPLAINT @ 53,382MI 5/10/01. WOULDN'T TEST ON N/C BASIS AND WOULDN'T TEST DRIVE. FORD REFUSES ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054229January 15, 2004
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WARNING LIGHT FOR SUSPENSION SYSTEM WITH AIR LEVELER ON 4X4, SUSPENSION WARNING LIGHT COMES ON SEVERAL TIMES A WEEK SINCE THE VEHICLE WAS NEW. VEHICLE NEVER LEVELED WITH A LOAD ON THE HITCH. THE AIR COMPRESSOR RUNS A LOT AND BECAME VERY NOISY OVER THE YEARS. THE VEHICLE ROCKS BACK AND FORTH, IN, RIGHT SIDE GOES UP AND DOWN A FEW INCHES, WILL NOT LEVEL UNDER LOAD. NEVER FELT SAFE TO TOW ANYTHING WHICH WAS THE PURPOSE FOR BUYING THE VEHICLE. THE DEALER WHERE I PURCHASED THE VEHICLE REFUSES TO ACCEPT THE VEHICLE FOR SERVICE. TOOK IN 3 - 4X A YEAR FOR SAME AND THEY REFUSED TO LOOK AT ANYTHING EXCEPT THE COMPUTER READOUT. PRESENTED LIST OF RELATED NHTSA REPORTS AND FORD SAID THEY DO NOT USE THEM UNDER WARRANTY. PURCHASED FORDS BEST EXTENDED WARRANTY WHICH WILL EXPIRE IN 3 MONTHS AND THE PROBLEM STILL EXISTS. COMPRESSOR PUMP BROKE A WEEK AGO AND THEY REFUSE TO LOOK AT ANYTHING ELSE. INITIAL RECOMMENDATION WAS TO DISCONNECT WARNING LIGHT. SECOND RECOMMENDATION WAS TO SELL VEHICLE IF I DIDN'T LIKE IT. NO OBLIGATION FOR THE 45,000.00 PAID. CANNOT SELL VEHICLE BECAUSE THE WARNING LIGHT COMES ON ALL THE TIME AND VEHICLE NEVER LEVEL. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054230January 15, 2004
ELECTRICAL SYSTEM
SUSPENSION WARNING LIGHT SYSTEM MALFUNCTIONING EVER SINCE THE VEHICLE WAS NEW IN 07-1998. *CB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10053061January 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG BLOWN OUT OF CYLINDER HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052635January 8, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE RADIO FADES FROM LEFT TO RIGHT AND FRONT TO BACK SLIGHTLY ON ITS OWN. I HAVE HAD THIS IN FOR SERVICE 4 TIMES AND THEY CAN NEVER FIND IT, BUT WHEN I LEAVE MY SELF AND EVERYONE WHO RIDES IN IT CAN HEAR THE PROBLEM. THIS WILL KEEP ME FROM BUYING AGAIN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051038December 24, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1998 FORD EXPEDITION EDDY BAUER LOSSES POWER WHEN ACCELERATED OVER 3000 RPMS, ON WHAT SEEMS TO BE A MISFIRE, I'VE TAKEN IT TO DIFFERENT MECHANICS, I'VE HAD THE COILS AND SPARK PLUGS REPLACED, I'VE SPENT OVER $2000 AND PROBLEM STILL PERSISTS. I WENT TO TWO DIFFERENT FORD DEALERS JUST TO ENCOUNTERED THE WORST DEALER SERVICED I'VE EVER RECEIVED IN MY LIFE...THEY ARE NO HELP. I AM STUCK WITH A CAR THAT I PAID OVER $30,000 FOR THAT HAS DEFECT PROBLEMS THAT FORD IS AWARE OF BUT IS COMPLETETY UNWILLING TO ACCEPT. THIS IS DEFINITELY THE WORST INVESTMENT I'VE EVER MADE IN MY LIFE, CAN ANYBODY HELP ME?...PLEASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044233December 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 50 MPH THE VEHICLE STALLED. THE DRIVER PULLED OVER ONTO THE SHOULDER AND ATTEMPTED TO RESTART THE VEHICLE BUT IT WOULDN'T TURN OVER. THE VEHICLE WAS TOWED TO THE DEALERSHIP BUT THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK *NLM *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049476December 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE AUTOMATIC TRANSMISSION INDICATOR NEEDLE SLIPPED TO A POSITION WHERE IT IS NO LONGER INDICATION THE ACTUAL OPERATION OF THE TRANSMISSIN. I.E. WHEN THE INDICATOR SHOWS NEUTRAL, THE TRANSMISSION IS IN REVERSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047536November 25, 2003
INTERIOR LIGHTING
ALL INTERIOR LIGHTS WILL NOT GO OUT AFTER ALL DOORS ARE CLOSED AND VEHICLE IS STARTED. AS YOU BEGIN DRIVING, THERE IS NO WAY TO TURN THEM OFF. THEY EVENTUALLY WENT OFF. SOMETIMES THE LIGHTS WILL GO ON BY THEMSELVES. IN ALL CASES THE 'DOOR OPEN' LIGHT SHOWS ON THE DASHBOARD, BUT AFTER OPENING AND CLOSING ALL DOORS, TAILGATE AND TAILGATE WINDOW THE LIGHTS "DOOR OPEN" LIGHT REMAINS ON, AND INTERIOR LIGHTS WILL NOT GO OUT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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