Ford Expedition Complaints (1998)

836 consumer complaints on file.

#10087697August 11, 2004
TIRES
WHILE VEHICLE WAS PARKED REAR PASSENGER SIDE TIRE BLEW OUT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BIG-O, LT26570R17. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087185August 4, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE PARKING SPARE TIRE RACK BOLTS LOCATED UNDERNEATH THE VEHICLE SNAPPED. THIS CAUSED THE SPARE TIRE TO FALL TO THE GROUND. DEALERSHIP WAS NOTIFIED,BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084007August 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE DISENGAGES WHEN PARKED. WHEN TRYING TO SHIFT IT FAILS, AND WHEN REMOVING THE KEY IT IS DIFFICULT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082520July 23, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WE WERE ON VACATION JUNE 27, 2004 AND OUR 1998 FORD EXPEDITION BROKE DOWN 15 MILES OUTSIDE OF FLAGSTAFF, AZ. WE WERE TOWED TO AAMCO TRANSMISSIONS, WHOM AFTER GETTING AUTHORIZATION FROM OUR SERVICE CONTRACT TO CHECK OUR TRUCK FOUND THAT A SEAL GASKET IN OUR TRANSFER CASE HAD MELTED AND ALL THE OIL RAN OUT. THESE ARE SUPPOSED TO BE COVERED FOR 150,000 MILES, OUR TRUCK IS AT 92,184 MILES. I HAVE A SERVICE CONTRACT COVERING ME FOR 96,000 MILES. THEY REFUSED TO FIX IT BECAUSE THEY SAID IT WAS TAMPERED WITH FIRST, THEN THEY SAID THE TRANSMISSION WASN'T COVERED, THEN IT WAS BECAUSE WE DROVE IT WITH NO OIL. AAMCO TOLD THEM US THE PART WAS COVERED UNDER OUR SERVICE CONTRACT BUT THAT THEY GET THIS ALOT FROM SERVICE CONTRACTS WHERE THEY DON'T WANT TO PAY FOR THE WORK. AAMCO ALSO SAID THAT THESE TRUCKS DO NOT HAVE INDICATORS ON THE TRANSFER CASES TO SHOW THAT ANYTHING IS GOING WRONG OR THAT OIL IS LEAKING. WE HAVE NEVER HAD PROBLEMS. OUR R OIL LEVELS WERE CHECKED ON JUNE 25TH BEFORE TAKING OFF FOR VACATION AND EVERYTHING WAS FINE. WE HAVE NEVER HAD LEAKS. WE HAD 3 OF OURYOUNG GRANDCHILDREN WITH US. WE WERE DRIVING ON A FREEWAY AND OUR TRUCK JUST STARTED SLOWING DOWN REALLY FAST AND WERE LUCKY THERE WERE NOT MANY CARS AT THAT TIME SO WE COULD PULL OFF THE SIDE OF THE FREEWAY. SO YOU CAN SEE THAT THIS THING COULD LEAD TO ACCIDENTS IF SOMEONE IS DRIVING AND ALL OF A SUDDEN YOUR VEHICLE SLOWS DOWN IN HEAVY, FAST TRAFFIC BECAUSE YOU HAVE NO WAY OF KNOWING THIS IS HAPPENING OR ANYTHING IS HAPPENING WITH YOUR TRUCK. WE ARE HAVING THIS FIXED AT OUR EXPENSE, SEAL GASKET IN THE TRANSFER CASE?, $1700 + $240 LABOR TO CHECK IT AND TAKE IT APART. I WILL NEVER BUY ANOTHER SERVICE CONTRACT AFTER THIS ON A USED VEHICLE. I BOUGHT MY TRUCK FROM CHAPMAN CHEVROLET WHO SINCE CHANGED THEIR NAME TO FREEWAY CHEVROLET IN CHANDLER, AZ AND THEY WERE NOT WILLING TO HELP ME WITH THIS SERVICE CONTRACT WHICH I BOUGHT FROM THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075474July 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. THE CONSUMER WAS ABLE TO PULL OVER AND INSPECTED THE VEHICLE. THE CONSUMER NOTICED THAT THE SPARK PLUG FROM THE PASSENGER SIDE BLEW OUT. THE CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED DUE TO A BLOW OUT. *AK THE CONSUMER FOUND THAT MANY OTHERS EXPERIENCED THIS SAME PROBLEM WITH THE 5.4 AND THE 4.6 FORD ENGINES. THE PROBLEM WAS FOUND TO BE A DEFECT IN THE HEADS NOT HAVING ENOUGH THREADS TO HOLD THE PLUGS IN. FORD WOULD NOT ASSIST IN THE REPAIR, EVEN THOUGH THEY RECENTLY REDESIGNED THE HEADS TO PREVENT THE PROBLEM. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080836July 12, 2004
INTERIOR LIGHTING
INTERIOR AND EXTERIOR LIGHTING AND LOCKING SYSTEM; LIGHTS STAY ON INSIDE VEHICLE WHILE DRIVING - DISTRACTING AT NIGHT. SOMETIMES CAN TAKE UP TO 30 MINUTES TO "DECIDE" TO TURN OFF - OTHER TIMES WITHIN A FEW MINUTES OF DRIVING... NO REAL PATTERN HAS BEEN ESTABLISHED. "DOOR AJAR" LIGHT NEVER GOES OFF EVEN THOUGH NUMEROUS CHECKS OF ALL DOORS HAVE BEEN DONE AND NONE ARE OPEN. RUNNING BOARDS AND INTERIOR LIGHTS STAY ON AFTER CAR HAS BEEN TURNED OFF (WHETHER LOCKED OR UNLOCKED). THESE LIGHTS DO NOT SHUT OFF FOR OVER 1 HOUR AFTER VEHICLE HAS BEEN EXITED LAST. DOOR LOCKS WILL SPONTANEOUSLY LOCK AND UNLOCK WHILE DRIVING. "BEEPING" SOUND WILL ALARM WHILE DRIVING ALERTING THAT DOORS ARE UNLOCKED OR POSSIBLY AJAR - THEN DOORS WILL LOCK AND UNLOCK - SOMETIMES ONCE, OTHER TIMES FOUR OR FIVE TIMES IN A ROW. LIGHTING ISSUE OCCURS EVERY TIME CAR IS EXITED. INTERIOR LIGHTING ISSUE (WHILE RUNNING) OCCURS 3 TIMES WEEKLY, IF NOT MORE AT TIMES. LOCKING ISSUE OCCURS AT LEAST TWICE WEEKLY. NOT UNDER WARRANTY... AFTER INQUIRING WITH DEALER THEY RESPONDED, "NEVER HEARD OF THIS PROBLEM BEFORE". HOWEVER, I HAVE ASKED RANDOM EXPEDITION OWNERS IN PARKING LOTS AND GAS STATIONS - ALL HAVE CONFIRMED THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080461July 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
ON JUNE 23, 2004 MY 1998 FORD EXPEDITION WAS TOWED TO A DEALER BECAUSE I BLEW A SPARK PLUG. I WAS TOLD THAT IT WOULD COST OVER $2700.00 TO GET IT FIXED. THEY SAID IT WAS BECAUSE THE SPARK PLUG WOULD ONLY BLOW OUT AGAIN AND I NEEDED A NEW HEAD COVERING. THE SERVICE MANAGER SAID THAT THIS WAS A COMMON OCCURRENCE ON THE ALUMINUM HEADS. MY QUESTION OR RATHER MY COMPLAINT IS THAT I AM ANGRY ABOUT THE RESPONSE FROM THE SERVICE MANAGER AND FROM THE FORD FRONT OFFICE. IF FORD KNOWS THAT THIS IS A COMMON OCCURRENCE THEN WHY SHOULD THE CONSUMER BE LIABLE FOR SOMETHING THAT FORD KNOWS IS A PROBLEM. AM PRETTY UPSET ABOUT THIS AS FORD KNOWS THIS HAPPENS AND THERE HASN'T BEEN A RECALL. WHY ISN'T THERE A RECALL IF THERE IS A PROBLEM WITH THE HEAD COVERINGS?? AM I EXPECTED TO PAY AN ADDITIONAL $2700.00 WHEN THE OTHER HEAD GOES BAD? THIS ISN'T RIGHT AND IF THEY HAVE A PROBLEM THEN FIX IT AND DON'T JUST ROB THE CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078976June 29, 2004
ELECTRICAL SYSTEM
ON MY 1998 FORD EXPEDITION THE SPARK PLUG BLEW OUT OF THE ENGINE. THE FORD COMPANY WILL NOT SAY THAT THE ENGINE HAS A DEFECT. THE SPARK PLUGS ARE STILL THE SAME ONES THAT CAME WITH THE TRUCK NEW. I HAD MY INFANT SON IN THE CAR WHEN THIS OCCURRED, AND THIS MISHAP PUT US IN NEEDLESS PERIL. CAR IS IN REPAIR STILL AND FORD IS NOT TREATING THIS LIKE AN ENGINE DEFECT. I SEE MANY ONLINE POSTS FROM OTHER FORD OWNERS WHO EXPERIENCED THIS SAME PROBLEM. THIS SITUATION COULD HAVE CAUSED DEATH OR SERIOUS INJURY. GASOLINE WAS FUMES WERE STRONG AND THE ENGINE COULD HAVE CAUGHT ON FIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078890June 27, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE AT IDLE FOR A PERIOD OF TIME HEARD A POP AND FOUND THAT SPARK PLUG HAD BLOWN OUT OF THE HEAD UPON FURTHER INVESTIGATION FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE FORD TRITON V8 ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079601June 21, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
BOTH PASSENGER AND DRIVER SIDE MIRRORS GLASS BROKE OFF FROM THE INSIDE. THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH PASSENGER AND DRIVER SIDE MIRRORS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074862June 5, 2004
TIRES:TREAD/BELT
SEPARATION OF TIRE TREAD FROM TIRE LEADING TO SUBSTANTIAL CAR BODY DAMAGE. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073821May 18, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED, THE PEDAL PULSATED WHICH CAUSED THE EXTENDED STOPPING DISTANCE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ONCE A YEAR DEALING WITH THE ISSUE, HOWEVER THE PROBLEM CONTINUED TO OCCUR. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073508May 12, 2004
SUSPENSION:FRONT:STABILIZER BAR
STABILIZER BAR BROKE WHILE BACKING OUT OF THE DRIVEWAY. AS A RESULT, THE FRONT END COLLAPSED TO THE GROUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072330May 10, 2004
ELECTRICAL SYSTEM
FORD NEEDS TO RECALL THE 1998 YEAR EXPEDITION. I BOUGHT MY VEHICLE NEW AND HAVE TO DATE REPLACED A BLOWN SPARK PLUG AND APPROXIMATELY 5 BLOWN COIL PACKS. FORD TELLS ME THE INSTALLATION OF THE COIL PACKS WERE NOT MOISTURE PROTECTED THEREFORE WHEN THE COIL RECEIVES MOISTURE THEY BLOW. THERE IS 8 COIL PACKS IN A VEHICLE AT A COST OF APPROXIMATELY $377 PER COIL. HOW CAN WE GET THESE RECALLED? IF YOU DID A SEARCH OF ALL FORD DEALERSHIPS AND SEE HOW MANY PEOPLE HAVE HAD COIL PACKS AND SPARKS PLUGS REPLACED YOU WOULD SEE THERE IS A DEFINITE PROBLEM. PLEASE HELP WITH THIS! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071811April 29, 2004
ELECTRICAL SYSTEM
WHILE DRIVING 30 MPH, A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT, THEN VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE BUT WAS UNABLE TO DO SO. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE THIRD SPARK PLUG BLEW OUT, AND NEEDED TO BE REPLACED. DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067961April 28, 2004
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
THE AIR BAG IN MY 1998 FORD EXPEDITION FELL OFF OF THE STEERING WHEEL. THE VEHICLE HAD TO BE TOWED TO THE FORD DEALERSHIP FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068020April 28, 2004
ENGINE AND ENGINE COOLING:ENGINE
DRIVING ONE DAY AND HEARD A LOUD POP THEN NO RESPONSE OR POWER FROM THE ENGINE.A CERTIFIED MECHANIC SAID THAT THE 3RD SPARK PLUG WAS BLOWN OUT OF THE HEAD AND THE ACKNOWLEDGED THAT THIS IS A COMMON THING IN THESE TYPE OF ENGINES. I ALSO TALKED TO THE DEALER THAT I BOUGHT THIS JOKE OF A VEHICLE FROM AND THEY SAID THAT THEY GET THESE KIND OF REPAIRS IN ALL THE TIME - DOMINO FORD IN MIDLOTHIAN IL. I TALKED TO FORD MOTOR CO. CONSUMER COMPLAINTS AND ALL THEY SAID WAS "SIR THERE IS NO RECALL ON YOUR'E VEHICLE AND THEY SAID HAVE A NICE DAY. THE MECHANIC SAID THEY WOULD PUT IN A INSERT OR HELI COIL AND THAT IT MIGHT WORK BUT AFTER SCANNING THE INTERNET THERE IS ALL KINDS OF COMPLAINTS OUT THERE WITH THIS EXACT KIND OF PROBLEM WITH THE FORD PICKUPS , VANS AND SUV'S THAT HAVE THIS TRITON ENGINE. FORD WON'T ACKNOWLEDGE THIS BECAUSE THEY KNOW THAT UNDER A RECALL IT WILL COST THEM A LOT TO FIX THIS OBVIOUS MANUFACTURER DEFECT. OF THE COMPLAINTS THAT I READ AND TALKING TO MY MECHANIC THEY ALL MENTION THAT THE THREADS THAT HOLD THE SPARK PLUGS ARE NOT LONG OR DEEP ENOUGH TO CONTAIN THE SPARK PLUG FOR GOOD. FOR 40K PRICE TAG FORD MOTOR CO. SHOULD REPLACE THE ENGINES IN THESE VEHICLES. DO WE HAVE TO WAIT FOR SOMEONE TO SACRIFICE THEIR LIFE FOR THIS TO GET RECTIFIED? JUST LIKE THE TIRE ISSUES. IF SOMEONE DOES DIE DUE TO THIS DEFECT I WILL BE THE FIRST TO COME FORWARD ON THIS ON WHEN I COMPLAINED AND THAT NOTHING WAS DONE. PEOPLES LIVES SHOULD NOT BE RISKED TO LINE FORDS POCKETS. IF YOU SUE THEM THEY WILL DRAG IT OUT SO LONG BECAUSE THEY MADE 40K A VEHICLE ON THIS MODEL ALONE AND THEY WILL DRAG IT OUT UNTIL YOU CAN'T PAY FOR HELP ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066526April 20, 2004
SUSPENSION:FRONT:STABILIZER BAR
BOLT THAT HOLDS FRONT STABALIZER TO DRIVER SIDE WHEEL SUSPENSION ASSEMBLY HAS EITHER SNAPPED OR WORKED ITSELF OUT AND IS MISSING. THIS CAUSES A CLUNKING SOUND WHEN TURNING OR TRAVELLING OVER BUMPS. CONCERN OVER LOSS OF FRONT STABILITY WHILE TURNING. NO IMPACT OR COLLISION IS RESPONSIBLE FOR THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067508April 20, 2004
ELECTRICAL SYSTEM
WHILE DRIVING ON A SERVICE ROAD AT 40 MPH SPARK PLUGS BLEW OUT, CAUSING VEHICLE TO DECELERATE. THIS WAS A COMMON PROBLEM WITH THESE VEHICLES,THAT MAY HAVE BEEN CAUSED BY THE TREAD NOT BEING TREADED DEEP ENOUGH INTO THE HEAD AT THE FACTORY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066131April 14, 2004
SEAT BELTS:REAR/OTHER, CHILD SEAT
SAFETY BELT ON 98 FORD EXPDITION WILL NOT FUNCTION. BELT WILL LATCH, THEN WHEN PULLED, WILL RELEASE. THE COVER ON THE BELT IS LOOSE AND IT WILL NOT FUNCTION PROPERLY. HAVE CONTCTED FORD 6 TIMES WITH NO REPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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