Ford Expedition Complaints (1998)

836 consumer complaints on file.

#10151030February 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH A SPARK PLUG BLEW OUT OF THE CYLINDER HEAD DUE TO THE THREAD HOLDING THE SPARK PLUG INTO PLACE AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP PUT A HELI COIL IN THE CYLINDER HEAD AND REPLACED THE SPARK PLUG, WHICH REMEDIED THE PROBLEM. UPDATED 3/9/2006 - THE FIRST FAILURE OCCURRED AT 48000 MILES ON THE #2 CYLINDER. THE PLUG WAS BLOWN OUT OF THE CYLINDER HEAD. THE LATEST FAILURE WAS ON THE #7 PLUG. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150989February 23, 2006
SEATS:FRONT ASSEMBLY:POWER ADJUST, POWER TRAIN:AXLE ASSEMBLY, VISIBILITY, ELECTRICAL SYSTEM:HORN, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE DRIVER'S SIDE POWER SEAT MECHANISM DOES NOT WORK PROPERLY, RESULTING IN DRIVER'S INABILITY TO VIEW THE ROAD. THE SEAT MOVES UP AND DOWN, BUT WILL NOT GO FORWARD OR BACKWARD. THE DEALERSHIP DETERMINED THE MECHANISM NEEDED TO BE REPLACED. UPDATED 3/17/2006 - RIGHT FRONT AXLE LEAKED, WINDSHIELD WASHERS FAILED. THE GLASS IN THE DRIVER'S SIDE WINDOW WOULD NOT GO UP. THE DOOR LOCKS LOCKED THE CONSUMER OUT OF THE VEHICLE. THE HORN WAS DIFFICULT TO LOCATE. THE REAR TAILGATE WINDOW EXPLODED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148811January 27, 2006
VEHICLE SPEED CONTROL
I BACKED OUT OF A PARKING SPACE AND HAD MY FOOT ON THE BRAKE AS I SHIFTED OUT OF REVERSE AND INTO NEUTRAL. AS SOON AS I SHIFTED INTO DRIVE THE ENGINE ACCELERATED WITH GREAT FORCE. I KEPT MY FOOT ON THE BRAKE PEDAL AND SHIFTED BACK INTO NEUTRAL AND TURNED OF THE IGNITION STOPPING THE VEHICLE AND AVOIDING AN ACCIDENT. I MEASURED THE RESULTING TIRE SKID MARK FROM THE LEFT REAR TIRE AND IT WAS ABOUT 9 FEET LONG. I TOOK THE VEHICLE TO THE FORD DEALER ON JANUARY 23, 2006 FOR A DIAGNOSTIC CHECKUP. THEY KEPT IT OVERNIGHT AND TRIED TO DUPLICATE THE UNINTENDED ACCELERATION AND TO CHECK OUT ANY POSSIBLE MECHANICAL DEFECTS. NONE WERE FOUND AND THE VEHICLE WAS RETURNED WITH A SUGGESTION TO HAVE A VEHICLE DATA RECORDER INSTALLED WHEN ONE WAS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148463January 24, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED THE LEFT FRONT DRIVER'S SEAT BELT WILL NOT PROPERLY LOCK INTO THE BUCKLE ASSEMBLY. THIS FAILURE OCCURRED WITHOUT INCIDENT. THE VEHICLE HAS NOT BEEN SEEN BY A DEALER. UPDATED 02/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148251January 20, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SPARK PLUG BLOW OUT FORD 5.4 V8. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143680November 26, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE NORTHBOUND 405 IN LA, MY 1998 EXPEDITION SHOT A SPARK PLUG FROM THE ALUMINUM HEAD. I WAS TRAPPED IN 70MPH TRAFFIC IN THE DARK WAITING A TOW TRUCK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143681November 26, 2005
ENGINE AND ENGINE COOLING:ENGINE
DRIVING DOWN TO BAKERSFIELD, FOLLOWING A SEVERE SKIING INJURY, MY 1998 FORD EXPEDITION BLEW A SPARK PLUG OUT THE ALUMINUM HEAD, SHEARING OFF THE COIL, AND INCAPACITATING THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143550November 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
DT: THE CONTACT RECEIVED NHTSA RECALL, 97V171000 CONCERNING AUTOMATIC TRANSMISSION: GEAR POSITION INDICATOR. THIS VEHICLE EXPERIENCED THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT THE MANUFACTURER STATED THE RECALL EXPIRED. THE CONTACT ORDERED THE CABLE, AND PLANNED ON REPAIRING THE VEHICLE AT HIS OWN EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142490November 11, 2005
ENGINE AND ENGINE COOLING:ENGINE
I WAS ACCELERATING NEAR MY HOME WHEN THE PLUG BLEW IN THE ENGINE OF MY FORD EXPEDITION. NO ACCIDENT WAS CAUSED. THIS IS THE SECOND PLUG TO BLOW ON THIS VEHICLE IN 3 YEARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141511November 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED WHEN APPLYING THE BRAKES AT LOW SPEEDS THE PEDAL WILL GO TO THE FLOOR, AND VEHICLE WILL VIBRATE. WHEN THIS HAPPENS THE VEHICLE WILL NOT STOP. THERE ARE NO WARNING LIGHTS INDICATING A PROBLEM WITH THE BRAKES. THIS HAPPENS INTERMITTENTLY, WITH NO SPECIFIC PATTERN OR CONDITIONS. THE DEALER SAID THIS WAS NORMAL PERFORMANCE FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141200October 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
JUST ARRIVED HOME IN MY 1998 FORD EXPEDITION FROM WORK ON OCTOBER 6, 2005 AROUND 5:50 PM RAN IN TO CHANGE CLOTHES. WE WERE IN THE HOUSE NO MORE THAN 5-8 MINUTES WHEN WE HEARD A STRANGE SOUND. RAN TO THE FRONT DOOR AND NOTICED SMOKE AND FIRE COMING OUT FROM UNDER THE HOOD OF MY VEHICLE. MY NEIGHBOR RAN FOR THE WATER HOSE & PUT WATER ON THE FIRE UNTIL THE FIRE DEPARTMENT ARRIVED TO HELP. IF THIS HAD HAPPENED JUST A FEW MINUTES BEFORE WE WOULD HAVE BEEN STILL IN THE VEHICLE AND COULD HAVE LOST OUR LIVES IN THE FIRE. JUST A FEW DAYS BEFORE THIS INCIDENT FORD CHOOSE TO SEND OUT RECALL NOTICES IN SEPTEMBER 2005 ON THIS YEAR\ MAKE\MODEL REGARDING THE SPEED CONTROL WIRING. NOT ONLY THAT I HAD JUST TAKEN MY VEHICLE INTO FORD SERVICE AT A LOCAL DEALERSHIP FOR A PROBLEM WITH MY AIR CONDITIONER AND THE REAR END. THEY SHOULD HAVE CORRECTED THIS DEFECT AT THAT TIME BUT DID NOT. FORD SHOULD HAVE SENT OUT RECALL NOTICES A COUPLE OF YEARS AGO DUE TO THIS DEFECT WHEN PEOPLE WERE HAVING PROBLEMS THEN. IF IT HAD BEEN DONE I WOULD STILL HAVE MY VEHICLE UP TO THIS DAY. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10140651October 24, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
98 FORD EXPEDITION UNDER HOOD FIRE I RECEIVED THE RECALL NOTICE ON TUESDAY AND ON WEDNESDAY THE CAR CAUGHT FIRE. THE VEHICLE HAD NOT BEEN DRIVEN IN OVER 24 HRS. FORD HAS BEEN UNRESPONSIVE TO REPEATED CALLS! *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10135172October 18, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT: THE CONSUMER STATED THE DRIVER'S SIDE OUTER TIE ROD BROKE ON HER VEHICLE AS SHE WAS DRIVING ON THE EXPRESSWAY AT 50-60 MPH. THIS HAPPENED ON 8-30-05. SHE REPORTS HAVING NO PROBLEMS PRIOR TO THIS. THERE WAS NOT AN ACCIDENT. SHE HAD RECEIVED A LETTER FROM FORD ON 9-04 TO HAVE THE TIE RODS INSPECTED EVERY 15,000 MILES. SHE HAD THE VEHICLE INSPECTED IMMEDIATELY AFTER RECEIVING THE LETTER. THE CAR HAD 90,000 MILES AT THAT TIME. BOTH OUTER TIE RODS WERE REPLACED. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139991October 17, 2005
SEATS:FRONT ASSEMBLY:RECLINER
DT: CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT HAD A LOT TROUBLE WITH THE DRIVER'S SEAT. IT GETS STUCK AND WON'T GO FORWARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139862October 17, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATES RECEIVED NHTSA RECALL NOTICE 05V017000. VEHICLE IS A 1998 FORD EXPEDITION. THE CONTACT CALLED LOCAL DEALERSHIP AND TRIED TO ARRANGE FOR RECALL WORK TO BE DONE. THE DEALERSHIP SAID THAT FORD WOULD BE SENDING HIM ANOTHER LETTER, TO WAIT FOR THE PART TO COME IN AROUND NOVEMBER. THE DEALERSHIP WOULD NOT MAKE AN ATTEMPT TO PUT THE CONTACT ON THE CALL LIST FOR THE PART. THE CONTACT HAS BEEN ON THE PHONE WITH FORD MOTOR COMPANY, THEY SAID THAT THERE WAS NO ADDITIONAL LETTERS COMING IN THE MAIL. FORD SAID THAT HE SHOULD WAIT FOR THE DEALER TO CONTACT HIM, THEN ,HUNG UP ON THE CONTACT . NO ONE WAS INTERESTED IN FIXING THE RECALL PART. LUCKILY HE KNEW THAT WAS TO BE DISCONNECTED, SO HE DID HIMSELF. THE PROBLEM SEEMED TO BE GETTING THE CONTACT ON THE WAITING LIST FOR THE PART. THE CONTACT WAS ON THE PHONE TRYING TO GET THROUGH TO FORDS CRUISE CONTROL SWITCH TASK FORCE, AND THE NUMBER FOR FORD KEPT REPEATING THE OPTIONS FOR THE CONTACT. THE CONTACT TRIED TO GET THROUGH FOR ALMOST TWENTY MINUTES. THEN THE CONTACT CALLED BACK THREE DIFFERENT TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139868October 17, 2005
TIRES:TREAD/BELT
DT: THE STEEL BELT IS STICKING OUT OF THE RUBBER ON THE TIRE. IT IS OCCURRING WHERE THE TREAD MEETS THE SIDEWALL. THE TIRE IS A GOODYEAR WRANGLER RT/S P265/70R17. THE CONTACT NOTICED THAT THIS PROBLEM HAD ALLOWED AIR TO LEAK OUT OF THE TIRE. THIS WAS ON OCTOBER 13, 2005. THE TIRE WAS LOCATED ON THE FRONT PASSENGER'S SIDE . THE CONTACT EXAMINED THE TIRE, AND FOUND THAT THERE WAS NO PUNCTURE MARKS IN THE TIRE. WHEN THE CONTACT TOOK VEHICLE BACK TO THE DEALER, THEY SAID THAT IT WAS DUE TO DRIVING ON A LOW TIRE. THE CONTACT HAD NOT DRIVEN WITH THE TIRE ON THE VEHICLE WHEN HE NOTICED THE PROBLEM. THE TIRE WAS PURCHASED USED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139666October 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
DT: 1998 FORD EXPEDITION. THE CONTACT FOUND RECALL 97V171000, FOR THE GEAR POSITION INDICATOR. UPON TAKING THE VEHICLE TO THE DEALERSHIP, THEY STATED IT WAS NOT PART OF THIS RECALL. THE CONTACT STATED FOR A MONTH THE VEHICLE WILL NOT GO INTO PARK, THE VEHICLE HAS TO BE IN REVERSE TO BE IN PARK AND IN NEUTRAL TO BE IN REVERSE. THE VEHICLE HAS TO BE IN DRIVE TO BE IN NEUTRAL AND IT HAS TO BE DRIVEN IN DRIVE 1 OR 2. THE VEHICLE WAS LOOKED AT IN THE DEALERSHIP AND HE HAS RECEIVED AN ESTIMATE. THE VEHICLE WAS NOT FIXED AT THAT TIME. THE CONTACT CALLED FORD AND THEY STATE THE SAME AS THE DEALERSHIP, ACCORDING TO THE VIN THE VEHICLE IS NOT PART OF THE RECALL. THE CONTACT DID HAVE THE TRANSMISSION CHECKED, BUT THE TRANSMISSION SHOP STATED THERE IS NOTHING WRONG WITH THE TRANSMISSION. THIS IS A CONSTANT PROBLEM.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139230October 10, 2005
ENGINE AND ENGINE COOLING:ENGINE
ON JULY 1, 2003 WHILE DRIVING ON FREEWAY I HEARD A LOUD POP FOLLOWED BY A LOSS OF POWER. I HAD THE VEHICLE TOWED TO GALPIN FORD. I WAS TOLD THE #2 SPARK PLUG BLEW THROUGH THE HEAD GASKET. TOTAL REPAIRS PAID WERE $4059.99. APPROX. 1 MONTH LATER SPARK PLUG #4 ON THE OTHER HEAD BLEW. NOT WANTING ANOTHER 4 GRAND BILL I TOWED THE VEHICLE TO DODGE BROTHERS WHERE I WAS CHARGED $402.95 TO INSERT A HELI-COIL FOR THE ONE SPARK PLUG HOLE. ON 11/10 A 3RD PLUG BEW. KNOWING THAT I STILL HAD TWO MORE PLUGS THAT COULD BLOW MY WIFE TOWED VEHICLE BACK TO GALPIN. WHEN TOLD REPAIRS WOULD BE IN EXCESS OF $2500.00 SHE BROKE DOWN AND GOT THEM TO REDUCE THE COST TO $874.00. TOTAL COSTS WITH TOW AND RENTAL 5,736.94. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139127October 9, 2005
ELECTRICAL SYSTEM:IGNITION
SPARK PLUG BLEW OUT FROM ENGINE. NORMAL DRIVING CONDITIONS, FAILURE CAUSED LACK OF DRIVING POWER. IF INCIDENT HAD OCCURRED DURING RUSH HOUR, ACCIDENTS WOULD HAVE OCCURRED. THE ENGINE BLOCK HAD TO BE RE-TAPPED, PLUG AND COIL REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139034October 7, 2005
UNKNOWN OR OTHER
MY WIFE WAS DRIVING HER 1998 FORD EXPEDITION ON THE HIGHWAY WHEN HER SPARE TIRE SUDDENLY FELL FROM BENEATH THE VEHICLE AND KICKED UP THE REAR END. FORTUNATELY, SHE DID NOT LOSE CONTROL, AND THE CARS BEHIND HER WERE ABLE TO SWERVE AROUND THE LOOSE TIRE WITHOUT INCIDENT. UPON INSPECTION, WE FOUND THAT THE CABLE WHICH SUPPORTS THE SPARE TIRE SNAPPED OFF AT THE END. OUR LOCAL FORD DEALER SAYS THERE IS NO RECURRENT PROBLEM, AND THAT WE CAN PURCHASE A NEW SPARE TIRE CARRIER (JUST LIKE THE DEFECTIVE ONE) FOR $100. HOWEVER, WITH A SIMPLE SEARCH ONLINE, I FOUND NUMEROUS DOCUMENTED CASES JUST LIKE MINE WHERE THE SPARE TIRE MECHANISM FAILED AND LOOSE TIRES HAVE CAUSED CRASHES AND INJURIES. I DO NOT THINK IT IS RESPONSIBLE TO PUT THESE VEHICLES BACK ON THE ROAD WHEN THE TIRE CAN FALL OUT AT ANY MOMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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