Ford Escape Complaints

758 consumer complaints on file.

#11722001March 4, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721960March 4, 2026
ENGINE
The Incident: While traveling at highway speeds on a public freeway, the engine suffered a catastrophic failure and stalled without warning. This caused an immediate loss of propulsion, power steering, and power braking. I was forced to navigate the vehicle across multiple lanes of high-speed traffic with no engine power, nearly resulting in a fatal collision. Background and Safety Risk: This is the second terminal engine failure this vehicle has suffered in under 60,000 miles. The first engine was replaced by a Ford dealer at approximately 30,000 miles due to a similar failure. The replacement engine has now failed at approximately 53,000 miles. This vehicle is also subject to Safety Recall 25S76 (Fuel Injector/Fire Hazard). Current Status: The defect has been confirmed by a Ford dealership which previously performed a full engine replacement. The manufacturer has not provided a permanent remedy for the current failure or the active fire recall. The vehicle remains a substantial and life-threatening safety risk to the driver and the public. No warning lights or symptoms appeared prior to the sudden engine shut-off at freeway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721811March 3, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721791March 3, 2026
ENGINE
The engine shut off and immediately turned on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721677March 3, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
the sunshade panotramic panel cover that sperates the two roofs seems to be falling off due to cheap two side tape which caused the whole sunshade assembly and motor to break. I took my car to the dealer yeasterday Anderson Ford based in Lincoln NE, and they cahrged $119 to diagnis and qouted me over $2000 to fix it. This is manufacturere fault that caused this to happed by using cheap, unreliable two side tape to attach panel cover!. Please address this as alot of Ford Escape owners suffer from this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721622March 3, 2026
UNKNOWN OR OTHER
Car stalled soon after start up showing many faults in the system. Initially thinking it was the battery with cold weather I took it to the dealership and had them look at it/replace the battery. The next day it stalled again the exact same way. I read the codes that it was showing and it came back with P061a U1011 and U1028. Was able to get it to another dealership to look at it and they performed computer updates and resets. I picked it up from the dealership and it died again a mile down the road with the same issue. They were able to get it back to the dealership where it died on them again. They have not been able to identify the issue but are wanting me to come pick up the car. The car is unsafe to drive as it can randomly shut off in the middle of the road with no warning and not even the dealership can identify the issue after multiple attempts. This is very concerning as it is a relatively new car and still under warranty. Even though it is under warranty, they claim they can not fix the issue under warranty until they prove a failing part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721610March 3, 2026
SEAT BELTS
The second row middle seat seatbelt was extended one time and did not retract back. It is in operable and a seat we barely used, there’s no reason it should’ve stopped working. No rough play, heavy use, or use outside of occasional passenger. There’s already a past recall for a different seatbelt so there must be an issue with this one too. Car was only 4 years old, around 60 k miles or less. It has not been repaired because the ford dealer cannot get parts. It has been months of asking for updates and help on the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721608March 3, 2026
POWER TRAIN
My 2021 ford escape was declared to have total Transmission Failure at 69k miles and 4 years old. This is a major safety risk as I was suddenly unable to move my car in in anyway while existing the freeway in the middle of the night with my kids in the car. Cars had to swerve and drive on the shoulder to get around my car. I then had to be pushed by a police officer through construction to a not so nearby parking lot. The car did not move at all after that, an auto shop did confirm and diagnose the issue then replace the transmission completely. All the shops I called were shocked such a new car would have transmission issues, it wasn’t even due for transmission servicing. There were NO lights or warnings on my car. The repairs cost over $6,000 on a relatively new car that was barely past warranty. Ford customer service and ford dealer did not help with getting these costs paid for or repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721605March 2, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The entire dashboard/infotainment interface will lose power suddenly. The car will struggle to start, and have an emissions or evap code, and there's a smell from the engine sometimes, that leaks into the cabin, which the cabin has bad thermoregulation, and cold air seeps in QUICK. Also I've driven on the highway and have had all the steering and power stop all at once! The headlights also keep getting popped or burnt out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721563March 2, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact stated that there was an exhaust leak coming from the vehicle and the RPM was fluctuating. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact associated the failure with the recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 95,638.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721433March 2, 2026
UNKNOWN OR OTHER
Turn signal volume is too low to hear.. Dealer say's that's how it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720710February 26, 2026
ENGINE
Symptoms appeared in January 2026. Check engine light is on-HAD P0301 & P0316. Ran misfire monitor & Relative compression and cylinder 1 is the issue with 70 PSI. Performed cylinder head leak down test- exhaust valve leaking replace cylinder head assembly. Problem confirmed and diagnosed by Ford dealership. The safety issue associated with the car are: sudden jerking or hesitation, loss of acceleration when merging or crossing traffic, unpredictable throttle response, sudden loss of power. Symptoms appeared in September 2025. In October 2025, the car required a turbo repair, which cost a total of $1,600. The safety issue associated with the car are: air-fuel balance, engine misfires, complete stall, loss of power. This was diagnosed by certified repair show. Similar recalls have been made to other Ford Escape cars and I believe my VIN number should be included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720491February 25, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
PHEV sometimes fails to "start". That is, vehicle will not enter "Ready" mode when brake is depressed and Start button is pressed. Instead, 'Refuel Error', 'Stop Safely Now', 'Service AdvancTrac', 'PreCollision Assist Not Available', and several other warnings appear. This only occurs on the first 'start' of the day, when the EV battery has been recharged overnight, indoors. Outdoor use/charging does not have this effect. Concerned that something is overheating during indoor charging. Dealer has not been able to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720435February 25, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
I have had many issues with this vehicle. Most concerning is that the other night while driving down the road at night, my car blacked out and I had no lights inside or headlights outside while driving in the dark. My back hatch button only works when it wants to. My screen freezes every once in awhile and also makes horrible noises very frequently. I’ve had one case of my screen freezing on a longer drive with my seat warmer on and the seats getting too hot and burning me. My safety features shut off all the time. My cruise control wouldn’t work at all on a 4 hour drive last month. When I get my oil changed they tell me under my hood is way louder than it should be for a vehicle this old. The dealership did a factory reset hoping it would help but I’ve already had issues with the hatch door not working appropriately, the sound coming from my screen, and notifications that my safety features have been shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720074February 24, 2026
VISIBILITY/WIPER
My 2026MY Ford Escape is having intermittent rear view camera issues. On two separate occasions in the last week, when I put the vehicle into reverse, there is no image displayed on the center stack screen. The screen was completely blank and did not show what is behind my vehicle. I tried putting the vehicle back into park and then back into reverse and it still did not work. Yesterday, I took the vehicle to my local Ford dealership and was told that there is no recall for this. I worked at Ford for 32 years and I am familiar with the laws governing safety features on passenger vehicles. I am concerned that this is similar issue that was announced recently by Ford on the Bronco Sport. The technician at the Ford dealership said for me to keep driving it until Ford becomes aware of the issue specific to other 2026MY Escapes and then issues a recall and a potential fix. Based on my experience working for the company, this may take several months. I am concerned that this will lead to accidents that could endanger kids, pets, or personal property. Please compel the company to address this quickly. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719932February 23, 2026
FUEL/PROPULSION SYSTEM
UNKNOWN - recall from July 2025 with the fuel injectors. There is still no remedy available. The smell of gas inside the vehicle happens each time it is driven. I don't feel this is being handled in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719860February 23, 2026
POWER TRAIN
Vehicle is shuddering at low speeds, ford already has a tsb out for this transmission 8F35, needs to be escalated to a recall, myself and others are being quoted more money to repair than what the vehicle is worth, thus making a problem they are aware of causing cars to total themselves. needs to be on all models with this transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719410February 20, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
My ford escape has an ongoing safety issue where the instrument cluster shuts off while driving and the dealership has not been able to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718952February 18, 2026
ENGINE
My vehicle has been stalling for several months. I have taken to the dealership multiple times and it is still not fixed. Since the last visit at the service department it has done this 5 times. Twice today. It has done this multiple times crossing the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718857February 18, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Electrical/Motor~ Yes, Myself, [XXX] daughter and others safety is at risk from stalling in a busy intersection. yes, its happened multiple times. The dealerships says its not throwing a code and have nothing to go off of. No, the manufacturer hasnt checked it. the RPM went up and down. No other lights on the dash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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