Ford Escape Service Bulletins (2023)
209 manufacturer communications on file.
- February 6, 2024•Document ID: 10251456Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2420
- Date Added:
- March 7, 2024
- Manufacturer:
- FORD
SummarySome 2023 Escape Hybrid vehicles built on or before 05-Oct-2023 may experience a pop or click noise during Drive/Reverse engagements most often from the left side axle halfshaft, or in some cases the right axle halfshaft on 2wd models. This may be due to an internal issue with the front axle halfshaft.
Associated Products (1)Associated Documents - February 5, 2024•Document ID: 10251457Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 23-2428
- Date Added:
- March 7, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023 Escape/Corsair vehicles built on or before 07-Sep-2023 may exhibit an intermittent no crank/no start condition with various lost communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct this condition, follow the Service Procedure to reprogram various modules starting with the PCM.
Associated Products (2)Associated Documents - February 1, 2024•Document ID: 10250299Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- SSM 52230
- Date Added:
- February 14, 2024
- Manufacturer:
- FORD
Summary2023 F-150/Escape/Explorer/Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.
Associated Products (4)Associated Documents - February 1, 2024•Document ID: 10250298Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52229
- Date Added:
- February 14, 2024
- Manufacturer:
- FORD
Summary2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections, when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.
Associated Products (13)Associated Documents - January 30, 2024•Document ID: 10249778Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52219
- Date Added:
- February 6, 2024
- Manufacturer:
- FORD
SummarySome 2023-2024 Escape vehicles built on or before 11-Jan-2024 equipped with 1.5L engines may exhibit an Engine Coolant Over-Temperature Warning message displayed in the IPC and an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20°C (-4°F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern can not be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Disconnect the charge air cooler inlet and outlet hose, overflow hose, upper and lower hose of the radiator and position these components aside. Disconnect the inlet and outlet coolant hoses of the heater core and position these compone
Associated Products (2)Associated Documents - January 25, 2024•Document ID: 10249788Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 24-2023
- Date Added:
- February 6, 2024
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles equipped with a head up display (HUD) built on or before 16-Oct-2023 may exhibit a condition where the speed limit sign indicator is not displayed in the HUD. This may be due to the software installed in the HUD module.
Associated Products (1)Associated Documents - January 24, 2024•Document ID: 10249424Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52201
- Date Added:
- January 30, 2024
- Manufacturer:
- FORD
SummarySome 2020-2023 Escape, 2021-2023 Corsair vehicles equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain may exhibit a condition where the 12V battery voltage is low or discharged with diagnostic trouble code (DTC) U3003:62 stored in the direct current/direct current (DC/DC) converter control module. The vehicle may also exhibit DTC U3003:16 and/or U3000:04 stored in the DC/DC converter control module. This may be due to an open in the 300 amp high-current fuse F4 located in the high-current battery junction box (BJB). To correct this condition, refer to Workshop Manual (WSM), Section 414-05 > Pinpoint Test H to verify the 300 amp high-current fuse condition. If the high-current fuse is found to be open, replace the high-current fuse per the application listing in the parts catalog. Recharge and test the 12v battery. For repairs under warranty, use the base part number of the component that caused the damage to the fuse.
Associated Products (9)Associated Documents - January 22, 2024•Document ID: 10249821Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTASU6 P1 Escape
- Date Added:
- February 7, 2024
- Manufacturer:
- FORD
SummarySoftware Update SU6 P1 for 2023 MY Escape vehicles is now available. Quality Improvements include: - Removal of BlueCruise map expiration - Allow Vehicle entry during OTA. - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. -Addresses SYNC reboot issue may occur after 2 hours of continuous use.
Associated Products (1)Associated Documents - January 18, 2024•Document ID: 10249177Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52190
- Date Added:
- January 24, 2024
- Manufacturer:
- FORD
SummarySome 2023 Escape Hybrid vehicles may exhibit a click or pop noise during drive/reverse engagements most often from the left front axle halfshaft on all wheel drive (AWD) or front wheel drive (FWD) vehicles or in some cases the right front axle halfshaft on FWD models. Ford is aware of this concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in March 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - January 17, 2024•Document ID: 10249759Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- TSB 24-2014
- Date Added:
- February 6, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 23-2275 to add Step 3 to the Service Procedure, add P0402 and remove the production fix date. Some 2023 Escape/Corsair vehicles equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) This may be due to the software in the powertrain control module (PCM).
Associated Products (2)Associated Documents - January 15, 2024•Document ID: 10248999Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE; UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM 52179
- Date Added:
- January 18, 2024
- Manufacturer:
- FORD
SummarySome 2023 Escape/Corsair vehicles built on or before 07-Sep-2023 may exhibit an intermittent no crank/no start condition with various lost communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). This may be due to the software in the ABS module. To restart the vehicle, allow the vehicle to be powered off for more than 10 minutes and attempt a restart. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in February 2024. Replacement or reprogramming of the ABS module will not resolve this condition. Monitor OASIS for additional information
Associated Products (2)Associated Documents - January 8, 2024•Document ID: 10248989Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SSM 52162
- Date Added:
- January 18, 2024
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles equipped with 1.5L engines may exhibit an Engine Coolant Over-Temperature Warning message displayed in the instrumental panel cluster (IPC) and an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q1 of 2024. Replacement of the cylinder head temperature (CHT) sensor may not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - December 12, 2023•Document ID: 10247526Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- SSM 52134
- Date Added:
- December 19, 2023
- Manufacturer:
- LINCOLN
SummaryVarious 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
Associated Products (40)2024 Ford Edge2024 Ford Escape2024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-6502024 Ford F-7502023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6002023 Ford F-6502023 Ford F-7502023 Ford Mustang Mach-E2023 Lincoln Corsair+ 20 moreAssociated Documents - November 21, 2023•Document ID: 10246074Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- Mfr Comm. #:
- 23B41
- Date Added:
- December 5, 2023
- Manufacturer:
- FORD
SummaryCertain 2023 Model Year Escape Vehicles - Odometer Mileage Correction
Associated Products (1)Associated Documents - November 14, 2023•Document ID: 10245357Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- TSB 23-2345
- Date Added:
- November 21, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (20)2023 Ford Bronco2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford F-1502021 Lincoln Nautilus2007 Lincoln MKXAssociated Documents - November 7, 2023•Document ID: 10246068Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 23B61
- Date Added:
- December 5, 2023
- Manufacturer:
- LINCOLN
SummaryCertain 2023 Model Year Escape and Corsair Vehicles Equipped with a 2.0L Engine - Seal Replacement for Turbocharger Coolant Return Tube to Cylinder Head
Associated Products (2)Associated Documents - November 7, 2023•Document ID: 10245417Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT
- Mfr Comm. #:
- TSB 23-2349
- Date Added:
- November 22, 2023
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles may exhibit various warning messages displayed in FordPass such as: check fuel cap, glow plug pre-heater fault, exhaust system fault, change air filter soon, air suspension fault, clean the exhaust filter, check fuel inlet, engine temperature high, anti-theft system/key fault, collision assist unavailable or instrumental panel cluster (IPC). Fordpass may also display a high voltage battery charge of 50% after a full charge.
Associated Products (1)Associated Documents - November 2, 2023•Document ID: 10245174Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52035
- Date Added:
- November 9, 2023
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (clockwise) around the roundabout. This is incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the right (counter clockwise) around the roundabout/traffic circle. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in January 2024. Replacement/reprogramming of the IPC will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - October 27, 2023•Document ID: 10244876Service Bulletin/Repair InstructionsHYBRID PROPULSION SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52024
- Date Added:
- November 4, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Escape/2021-2023 Corsair equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain may exhibit a condition where the 12V battery voltage is low or discharged with diagnostic trouble code (DTC) U3003:62 stored in the direct current/direct current converter control module (DC/DC). The vehicle may also exhibit DTC U3003:16 and/or U3000:04 stored in the DC/DC module. This may be due to an open in the 300 amp high-current fuse F4 located in the high-current battery junction box (BJB).
Associated Products (9)Associated Documents - October 19, 2023•Document ID: 10244854Service Bulletin/Repair InstructionsAIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Mfr Comm. #:
- SSM 51998
- Date Added:
- November 3, 2023
- Manufacturer:
- LINCOLN
SummarySome 2023 Escape/Corsair vehicles built on 6-Apr-2023 and through 11-May-2023 and 2023 Bronco Sport/Maverick vehicles built on 30-Jan-2023 and through 6-Jun-2023 may exhibit an illuminated air bag warning indicator with DTC B0082:1A stored in the restraints control module (RCM). This may be due to an issue with the passenger seatbelt retractor at connector C303B. If a connection issue is found, replace the passenger front seatbelt retractor and pretensioner assembly before attempting a wiring repair. This issue does not affect the proper operation of the air bags, retractor and pretensioner. Refer to the Workshop Manual (WSM), Section 501-20A Seatbelt Systems > Removal and Installation. For claiming, use causal part 78611B08 and applicable labor times in Section 12 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents