Ford Ecosport Complaints

267 consumer complaints on file.

#11655814April 21, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655484April 18, 2025
POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact stated while driving 25 MPH and depressing the accelerator pedal, the gear shifter engaged independently. A dealer was contacted. The contact stated that the failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V126000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when the parts would become available. The failure mileage was 74,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655232April 17, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (ENGINE AND ENGINE COOLING) and 25V126000 (POWER TRAIN); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655046April 16, 2025
ENGINE, ELECTRICAL SYSTEM
I am filing this complaint regarding critical safety issues with my 2021 Ford Ecosport that arose immediately after an engine replacement performed under Recall #23S64 (Engine Oil Pump Belt and Tensioner Replacement). On [XXX], I dropped off my vehicle at Covert Ford-Lincoln in Austin, TX, for the recall repair. The dealership replaced the engine, but since then, my vehicle has developed severe defects directly resulting from Ford’s improper repair procedures. On [XXX], I picked up the vehicle. Within 20 miles, it abruptly shut off while in motion and would not restart, creating a serious safety hazard. The vehicle was towed back to the dealership, where they blamed the issue on a faulty battery—despite no prior issues. I paid $300 for a replacement. During a test drive, the check engine light illuminated, and the dealership diagnosed a knock sensor issue, which they claimed was unrelated to the engine replacement. They charged me nearly $200 for the repair, saying it was “bad timing.” On April 11, 2025, after nearly two months without resolution, I visited the dealership to find the vehicle still unrepaired. I also discovered damage to the hood while in their care and was informed of additional issues, including unusual piston sounds from the new engine. These problems, including the engine shutdown, knock sensor failure, and piston damage, were nonexistent before the recall repair and are clear consequences of Ford’s mishandling of the engine replacement. These unresolved defects have rendered my vehicle unsafe and unusable for over two months. I am requesting that Ford replace my vehicle or issue a full refund, as the recall repair has caused systemic and ongoing failures. Ford must take responsibility for ensuring the safety and reliability of their vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653855April 10, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (ENGINE AND ENGINE COOLING) and 25V126000 (POWER TRAIN); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The contact stated while driving 15 MPH, the brake pedal was depressed and failed to respond. The oil warning light was illuminated. The contact stated that if felt like the transmission was slipping; however, the regained power and speed. The contact went to the dealer and asked about the parts for the recall repairs; however, the contact was informed that parts were still not available. The manufacturer was made aware of the failure and offered the contact an Extended Customer Satisfaction warranty. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653414April 8, 2025
ENGINE, POWER TRAIN, SERVICE BRAKES
1)the engine is malfunctioning and its available for inspection 2)In the middle of the night on the highway alone I wasn't sure if my car was going to completely stop on me while driving and cause a wreak 3)About two months ago it was confirmed that I had a recall through the dealership, and it was supposed of have been repaired during that time but wasn't complete. 4)It was inspected two months ago by ford dealership 5)Yes ! the car was making a weird noise driving and engine was vibrating. I stopped at AutoZone and they plugged it up and it read the Anti braking system results said failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653308April 7, 2025
ENGINE, SERVICE BRAKES, VEHICLE SPEED CONTROL
Five days prior I had car assessed at mechanics ,it was good. Day of incident car started and drove fine. Low oil light come on. I pulled over checked oil level it was fine. I checked the car on my Ford app. There was nothing on the app saying there was a problem. Car drove fine I drove about a hour the car oil lights flashed again. Then the car completely shut down while I was driving. I immediately tried to steer car off the road. The steering was hard.I was trying to give it gas to get it off the road but the car was instantly dead hunk of metal. The car made no noise. I have heard of limp mode but I didn't experience that. I went drove 70 to 0 really fast.I was lucky no one was immediately behind me or was in fast lane because I would of been hit .I had car towed to a ford dealership. It was determined that the engine recalled part is why it broke down. Unknown time when car will be repaired. No rental. No help . I own the car. It is sitting at a ford dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652801April 4, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652636April 3, 2025
POWER TRAIN
The contact owns a 2021 Ford EcoSport. The contact stated while driving 50 MPH, the accelerator pedal was depressed; however, the vehicle lost motive power. The "Power Train Malfunction" warning light was illuminated. The contact stated that the vehicle was pushed to the side of the road and failed to restart. The vehicle was towed to the residence and then towed to the dealer the following day. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact stated that on another occasion, while driving 50 MPH, the vehicle jerked and briefly lost motive power. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652541April 3, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Ecosport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652313April 2, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 Ford Ecosport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651872March 31, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Car looses power mid drive since (has happened since Sept 2024.) Powertrain light sensor comes on and car throttles low, cuts completely off sometimes. Numerous Powertrain malfunction/ reduced power notifications on My ford app.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651572March 30, 2025
ENGINE, POWER TRAIN
Car has experienced loss of power randomly. Dealership wray ford of bossier city Louisiana sold car without disclosing recalls or defects. Unwilling to help in situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651450March 29, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
My vehicle has outright lost power and shut down entirely with the engine non functional approximately 6 times since I acquired it back in March of 2024. This recall has existed for 2 months prior to me getting my vehicle and I was unaware of the recall at the time I purchased it because dealerships selling vehicles with open recalls wasn’t something I was aware was legal considering the imminent potential safety risks. I have nearly wrecked 3 times while going 50+ mph on major local roads and highways because of my car shutting off entirely with 0 notice. To be entirely honest I don’t have enough money to go out and finance another car and I also don’t think a fault vehicle should become my liability when it’s faulty because of processes the manufacture has cut costs on. Not only is driving my vehicle extremely dangerous but it’s my only choice as the alternatives are viable options regarding costs. Assuming I were to get into a wreck knowing this issue was occurring I’d be liable per my insurance for something a multi billion dollar corporation has considered a “non-issue” for literally over a year now. When this happens my power steering loses its functionality locking up the steering wheel entirely, every light and electronic in the car shuts off instantly, and the engine shuts off but because my vehicle is in motion it continues rolling until my speed reaches 0. My brakes haven’t worked more than a fraction of how they’d normally work if my car were working as intended which is extremely annoying because sometimes like while in 5pm traffic I NEED to brake and am unable to which is very dangerous. I have had my car for just about a year and once every 2 months something that could potentially kill me and cause millions of dollars in damage has occurred while the manufacturer has had more time than I’ve had my vehicle to fix the issue. I only filed a complaint now because I was unaware I was able to prior. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651291March 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647703March 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647378March 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle, the vehicle hesitated while cranking and was shaking abnormally. The transmission and oil warning lights were illuminated. A message "Low Engine Oil Pressure" was displayed on the instrument panel. The local dealer was contacted, and unknown repairs were made under warranty; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645234February 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated that the differential was leaking fluid. The contact also stated that the vehicle failed to immediately start after refueling. The engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic who determined that the engine oil pump needed to be replaced. The mechanic referred the contact to the local dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644842February 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644714February 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated, and the vehicle later failed to start. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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