Ford Ecosport Complaints

1,865 consumer complaints on file.

#11610029August 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610059August 21, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609581August 20, 2024
ENGINE
The oil pump failed in May. Resulting in blowing my motor. Broke down at a red light which I would say is unsafe !!! My car has been at the ford dealership in Athens since May. I need a car!! I haven’t had a car since may . I’m not paying for a rental weekly when I wouldn’t even be without a car if not for this recall. I need something done to get me a working drivable car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609613August 20, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609643August 20, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609349August 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609400August 19, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the contact noticed a loud noise that sounded as if the vehicle muffler was missing. The contact became aware of a slight noise previously; however, the sound became louder and more persistent. The contact reported the failure to the dealer. The vehicle was taken to the dealer where it was diagnosed with a detached flex pipe due to corrosion. The contact was informed that the flex pipe needed to be replaced. In addition, the contact was informed that the parts to complete the repair were unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609411August 19, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609503August 19, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609515August 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while her daughter was driving approximately 65 MPH, the “Low Oil Pressure” message was displayed. Additionally, the contact stated that there was a rattling sound coming from the engine compartment. The vehicle was steered to the side of the road and turned off. The vehicle was towed to an independent mechanic. The contact was informed that there was an open recall on the vehicle and that the independent mechanic could not repair the vehicle under the recall. The vehicle was towed to a dealer to be diagnosed and the contact was informed that the engine and oil pump needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 65,800. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609540August 19, 2024
ENGINE
On [XXX] a low engine oil pressure light came on. I checked my oil and it was fine. I contacted ford and they told me there was a recall but my car was still safe to drive. On [XXX] the engine light came on as well as the same warning. Upon leaving work my car lost acceleration and all power to the car including the brakes. I had it towed to ciocca ford of york pa. I am now without a car and keep getting the run around about approval for a loaner car. I am unable to trade the car in since it will be at the dealership for a lengthy time which is affecting my chances of getting financing for another vehicle since I still have an auto loan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609560August 19, 2024
AIR BAGS
The airbags light appears on the dashboard always ON, without going off for many months and also the engine light is always showing up on the dashboard without turning off for more than 2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609561August 19, 2024
AIR BAGS, ENGINE
Engine and airbags lights are always shown on the dashboard without going off. It has been ON always and constantly for many months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609378August 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, the contact observed that the "Hill Start Assist Failure" message was displayed. The vehicle was restarted after several attempts. Additionally, the contact stated that after turning off the vehicle, the vehicle failed to restart. The vehicle was towed to a dealer where the diagnosis had not yet been performed. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609230August 18, 2024
UNKNOWN OR OTHER, POWER TRAIN, FUEL/PROPULSION SYSTEM
Oil pump issue, Ford refuses to repair. They will keep delaying it indefinitely. I want Ford to buy back my ecosport as I feel unsafe driving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608920August 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was determined that the oil pump needed to be replaced; however, parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608719August 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated, and an alarm sounded. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure recurred within 15 minutes and the engine made an abnormal knocking sound. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that both the oil pump and the engine had failed and needed to be replaced. The mechanic recommended to have the vehicle repaired under the recall. The local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608400August 14, 2024
WHEELS
The component that failed/is malfunctioning is the Drivers side front Hub assembly. It could be available for inspection depending on date and time that it is needed to be inspected… My safety and others were put at risk because if I kept driving with this it could snap my entire tire off, rip my whole brake line out, and this being my drivers side could result in my getting ripped into oncoming traffic.. No manufacture has inspected it, no police have inspected it, only my boyfriend and I and a mechanic that was going in to replace brakes on my car. The only determination I have of this part being “recalled” is due to an auto parts store calling and telling me the part they ordered has to be sent back due to defect/recall on the manufacturers side. There have been no type of warnings at all besides stuff regarding my anti-lock system failing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608560August 14, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608151August 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the vehicle failed to start. The contact had someone nearby attempt to jumpstart the vehicle; however, the contact became aware that there was oil covering the engine compartment. There were no warning lights illuminated. The dealer was contacted, and the vehicle was towed to the dealer. The dealer informed the contact that the parts would not be available until 2025. The manufacturer was made aware of the issue. The failure mileage was 98,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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