Ford Crown Victoria Complaints (2003)

249 consumer complaints on file.

#11727583March 27, 2026
EXTERIOR LIGHTING
I'm having problems with the lighting control module my high beam lights stop working. I see this year (2003) Ford crown Victoria has a recall for the lighting control module but mines isn't listed when I put in my VIN number and I wanted to see if mines can be listed. Also I would like to know why wasn't it listed on the recall list because this is a safety issue and very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701850November 28, 2025
EXTERIOR LIGHTING
The contact's father owns a 2003 Ford Crown Victoria. The contact stated that the headlamps would flash and failed to turn on or to turn off as intended. The contact stated that the failure initially occurred intermittently, but the headlights had become completely inoperable. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting), which described the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659563May 7, 2025
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657552April 29, 2025
EXTERIOR LIGHTING
The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the contact became aware that both headlights were inoperable. The contact stated that the headlights failed to function properly and had become inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595415June 20, 2024
EXTERIOR LIGHTING
When driving at night and early mornings my head lights and tail lights will randomly go out when my light switch is set to automatic. I can turn it on manually and then I have head lights and brakes but no running tail lights. Which is a major problem and safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518286April 21, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2003 Ford Crown Victoria. The contact stated that after starting the vehicle, the contact smelled an abnormal coolant odor. The contact inspected the vehicle and noticed there was corrosion and a crack near the intake and radiator hose. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387249January 8, 2021
STEERING
MY 2003 CROWN VIC HAS A HORRIBLE TIME STEERING I'VE WATCHED SEVERAL VIDEOS THAT DEPICTS EXACTLY THE SAME ISSUE. YOU HOWEVER DO HAVE A RECALL OUT FOR THIS MAKE JUST STARTING AT 2005. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY ONE THAT'S MADE A COMPLAINT. PLS GET THIS FIXED IM 67 AND WITH CANCER MY ONLY WAY OF GETTING AROUND. PLEASE CONTACT ME ASAP THIS IS SERIOUS. OF COURSE IT ON MOLLY DOES THIS WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351242August 25, 2020
WHEELS
THESE PARTICULAR WHEELS ON THE CROWN VICTORIA POLICE INTERCEPTOR WERE KNOWN TO CRACK, AND LEAK AIR, CAUSING AN ACCIDENT. THEY WERE RECALLED BY FORD, BUT THE POLICE DEPARTMENT THAT PURCHASED THIS VEHICLE, YAVAPAI-APACHE POLICE IN CAMP VERDE, AZ, NEVER HAD THEM REPLACED. I AM CONSTANTLY ADDING AIR TO MY TIRES. LUCKILY I HAVEN'T HAD A BLOWOUT. I WOULD SETTLE FOR A USED SET OF STOCK WHEELS(12 HOLE TYPE) TO REPLACE THE CURRENT 8 HOLE TYPE, SINCE I STILL HAVE THE ORIGINAL HUBCAPS ON THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342607July 31, 2020
EXTERIOR LIGHTING
A COUPLE OF YEARS AGO WHILE ON VACATION 200 MILES FROM HOME WITH MY FAMILY THE HEADLIGHTS SUDDENLY WENT OUT. AFTER A LITTLE INSPECTION I FOUND WE STILL HAD FLASH TO PASS HIGH BEAMS. THE NEXT DAY (JULY 3RD) I WENT TO THE LOCAL DEALER AND THE PARTS HOUSES AND NO ONE HAD A REPLACEMENT. AS A FORMER USAF JET ENGINE MECHANIC I WENT BACK TO THE CAMPER AND FOUND A WIRING DIAGRAM. I FIGURED OUT IT WAS A PROBLEM WITH THE LIGHTING CONTROL MODULE. I TOOK IT APART AND REPLACED THE DEFECTIVE RELAY. WE FINISHED OUR VACATION AND I SOON FORGOT THE ISSUE. I RECEIVED A RECALL NOTICE FOR THE MODULE AND TOOK IT TO THE DEALERSHIP FOR REPLACEMENT. I WAS INFORMED BY THE SERVICE MANAGER THAT SINCE I HAD REPAIRED THE PART FORD WOULD NOT TAKE IT BACK SO THEY COULD NOT HELP ME. I HAD THE SNEAKING FEELING I WAS BEING LIED TO. I WENT HOME AND RESEARCHED THE RECALL. I FOUND THE REPAIR DOES NOT EVEN INVOLVE REPLACING THE PART BUT TAPS INTO THE WIRING BEFORE THE MODULE. I CALLED FORD CORP AND WAS TOLD THEY DID NOT UNDERSTAND WHAT I WAS TALKING ABOUT AS THEY WEREN'T A TECHNICIAN BUT THEY STOOD BY THEIR DEALERS DECISION. I DON'T FEEL THAT I SHOULD BE PUNISHED FOR DOING WHAT IT TOOK TO GET MY FAMILY HOME SAFELY. I HOPE YOU CAN HELP ME WITH THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316025March 4, 2020
EXTERIOR LIGHTING
ON APRIL 14TH 2017 A RECALL WAS ISSUED (RECALL ID = 264137) ON 2003-2005 FORD CROWN VICTORIA'S MANUFACTURED OCTOBER 3RD, 2001 THROUGH AUGUST 2ND, 2005. NHTSA CAMPAIGN # = 15V861000. THE RECALL WAS ON THE AFFECTED COMPONENT, EXTERIOR LIGHTING, HEADLIGHTS. I HAVE A FORD CROWN VICTORIA THAT WAS MANUFACTURED IN MAY OF 2002 THAT HAS THE EXACT SAME ISSUE. YET WHEN I CONTACT FORD ABOUT THE ISSUE THEY SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. WORKING WITH A MAJOR AUTOMOBILE COMPANY PREVIOUSLY IN HONDA OF AMERICA, I TRIED TO UNDERSTAND WHY YET FOUND NO RELIABLE ANSWERS. I'VE BEEN HAVING THIS ISSUE FOR MULTIPLE YEARS WHERE MY HEADLIGHT WILL COME ON AND JUST SHUT OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310691February 22, 2020
EXTERIOR LIGHTING
I BOUGHT THE CAR A FEW MONTHS BACK. THE HEADLIGHTS WORKED JUST FINE AT FIRST, THEN STARTED EITHER NOT TURNING ON OR WOULD SHUT OFF WHILE GOING DOWN THE ROAD. THEY WILL NOT TURN BACK ON BY FLIPPING THE LIGHTS ON THERE IS NOTHING YOU CAN DO. ONLY THING YOU CAN DO IT WAIT A FEW HOURS AND HOPE THEY TURN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289208December 15, 2019
EXTERIOR LIGHTING
DASH LIGHTS AND HEADLIGHTS ON WHEN DRIVING DOWN ROAD ON DARK NIGHT, THEN DASH LIGHTS WENT OUT - COULDN'T SEE SPEEDOMETER OR GEAR INDICATOR. THEN HEADLIGHTS WENT OUT, BUT DASH LIGHTS CAME BACK ON. THIS HAPPENED SEVERAL TIMES WHILE DRIVING THE 25 MILES HOME. TRIED LOOKING UNDER THE HOOD AND MAKING SURE ALL CONNECTIONS WERE GOOD, THEY SEEMED TO BE. IN CASE SOMETHING GOT WET IN THE RAIN I WAITED SEVERAL DAYS TO TRY AGAIN, THEN TRIED IT TODAY - THE SAME THINGS HAPPENED ON THE STREET NEAR MY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253198September 4, 2019
EXTERIOR LIGHTING
DRIVING AT NIGHT AND THE LIGHTS WILL CUT OFF I HAVE PULL THE BRIGHT LIGHT LEVER AND HOLD IT ON SO THAT THE LIGHTS WOULD STAY ON OTHER WISE I HAVE NO LIGHTS AT ALL. IF I START THE CAR AND THE LIGHT SWITCH IS ON AUTO ONLY THE PARKING LIGHTS WILL COME ON. NEVER HAD THIS PROBLEM BEFORE IT JUST STARTED ABOUT A MONTH AGO AND SOME DAYS THE LIGHTS WILL COME ON AND SOME DAYS THEY WILL NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243793August 13, 2019
POWER TRAIN, WHEELS, EXTERIOR LIGHTING
FORD DEALERSHIP WONT FIX SAFTEY ISSUES RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240610July 30, 2019
STEERING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT DECIDED TO PLACE OIL ON THE STEERING SHAFT AND STEERING WHEEL. AFTER A COUPLE OF MONTHS, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING SHAFT BEARING FAILED AND THERE WAS HEAVY CORROSION ON THE SHAFT. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233156July 18, 2019
EXTERIOR LIGHTING
DRIVING MY VEHICLE HOME FROM WORK AT NIGHT GOT PULLED OVER BECAUSE I HAVE NO TAIL LIGHTS . THE LIGHTING CONTROL MODULE THAT WAS PUT IN FROM THE RECALL IS BAD AND NOW FORD SAYS ITS NOT UNDER WARRANTY AND I HAVE TO PAY FOR IT MYSELF. WHY EVEN HAVE A RECALL OR ISSUE A RECALL AND FIX SOMETHING IF YOU'RE NOT GOING TO FIX IT IF IT'S STILL MESSED UP LEAVING CONSUMERS SCREWED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182182February 24, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS DON'T WORK UNTIL EVER NOW & THEN THE ONLY ONE THAT WORK IS THE RUNNING LIGHTS 🤨 I WAS TOLD THAT IT WAS A RECALL ON THE HEADLIGHT CONTROL MODULE BUT IT WASN'T ON MY VEHICLE 🤦🏾‍♀️ I JUST DON'T UNDERSTAND CAUSE I HAVING PROBLEMS WIT MY 3003 LIKE OTHER PPL 🤷🏾‍♀️
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11176607February 12, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WERE FAULTY AND THE TURN SIGNALS DID NOT WORK. AS A RESULT, THE CONTACT COULD NOT DRIVE THE VEHICLE AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LB SMITH FORD (1100 MARKET STREET, LEMOYNE, PA 17043-1423, 717-761-7600), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE VEHICLE'S AGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157291December 10, 2018
EXTERIOR LIGHTING
RANDOM LOSS OF PARK LAMPS WHILE DRIVING INCREASING REAR-END COLLISION RISK. HEADLIGHTS ARE OPERATIVE AND WORKING. HEADLIGHT RECALL WAS PERFORMED BY RAMEY FORD. 15S39. I PAID LABOR COSTS AND HAS BEEN DIAGNOSED BY FORD AS THE LIGHTING CONTROL MODULE BEING THE PROBLEM. FORD WILL REPLACE THE MODULE AT NO COST ONLY IF IT AFFECTS HEADLIGHT FUNCTION. AFTER FURTHER CONTACTING FORD RELATIONS HELP LINE, FMC DOES NOT SEEM TO CARE ABOUT THE MATTER OF THE SOLDER JOINTS CRACKING FOR PARK LAMPS. I HAVE HAD MULTIPLE TRAFFIC STOPS OVER THIS MATTER ALL VERBLE DUE TO ME KICKING THE LIGHTING CONTROL MODULE TEMPORARILY CORRECTING THE ISSUE. DASH LIGHTS ILLUMINATE, THINKING PARK LIGHTS ARE WORKING WHEN THEY ARE NOT. I HAVE ATTACHED A PHOTO OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151127November 13, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT TOOK THE VEHICLE TO FORD OF DALTON (LOCATED AT 925 SHUGART RD, DALTON, GA 30720, (706) 278-1151) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE LIGHTING CONTROL MODULE WAS INOPERABLE PRIOR TO THE VEHICLE BEING REPAIRED. AFTER THE REPLACEMENT OF THE LIGHTING CONTROL MODULE, THE FAILURE REMAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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