Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#718936February 18, 2000
STRUCTURE:BODY:BUMPERS, SUSPENSION, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE INNER FENDER PROTECTION IS COMPLETELY INADEQUATE, ALLOWING ROAD SALT TO COMPLETELY COVER THE ENTIRE ENGINE AND WIRING. THE SUSPENSION, MASTER CYCLINDER, FUEL INJECTION, AND OTHER PARTS ARE COATED COMPLETELY. THIS COULD CAUSE DETERIORATIONG AND FAILURE OF THE ENGINE POSSIBLY LEADING TO AN ACCIDENT. THIS HAS BEEN REPORTED TO FORD, ACKNOWLEDGING THAT THIS IS HAPPENING, BUT REFUSING TO FIX THE SITUATION. THEY STATED IF SOMETHING HAPPENS MY COMPLIANT IS ON FILE FOR FUTURE REFERENCE. IN THE 5,000 MILES I'VE PUT ON THE CAR I HAVE WASHED THE ENGINE COMPARTMENT DOWN 4 TIMES TO PREVENT CORROSION OR FAILURE. YOUR HELP IN THIS MATTER WOULD BE APPRECIATED AND COULD PREVENT AN ACCIDENT DUE TO A MECHANICAL FAILURE IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857102February 17, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AT 19 THOUSAND MILES TRANSMISSION WAS REPLACED DUE TO A TORQUE CONVERTER WHICH NEED REPLACING. ALSO, AT 42 THOUSAND AND 47 THOUSAND MILES TRANSMISSION WAS REBUILT. THERE IS A TSB DEALING WITH SAME TYPE OF PROBLEM. DEALER HAS MADE REPAIRS, AND NOTED THE PROBLEM WAS COMMON. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856936February 15, 2000
VEHICLE SPEED CONTROL
INTERMITTENTLY IN COLD CLIMATE VEHICLE SUDDENLY ACCLERATES. IF PRESSING THE BRAKES HARD VEHICLE MAY SLOW DOWN. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856978February 15, 2000
VEHICLE SPEED CONTROL
CRUISE CONTROL FAILED TO RELEASE BY ITSELF WHEN BRAKES WERE APPLIED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT REPAIRS WOULD BE AT CONSUMER'S COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718709February 13, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CAR PARKED IN GARAGE AT 4:15PM 2-10. AT APROX. 12:15AM 2-11 BEEPING WAS HEARD COMING FROM GARAGE AND SMOKE WAS COMING OUT. FIRE DEPT CAME AND CROWN VICTORIA WAS IN FLAMES. CAR WAS TOTALLED. SECOND CAR HAS $6000 IN DAMAGE. GARAGE MAY HAVE TO BE REPLACED WITH ESTIMATES AT $12,000.-- TO $13,000.00. IF GARAGE WERE NOT DETACHED THE DAMAGES AND POSSIBLITY OF INJURY WOULD HAVE BEEN SUBSTANCIALLY HIGHER. *AK REFERENCED IN EA02-025
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#856772February 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT CAME ON, AND THE NEXT DAY CONSUMER TRY TO START VEHICLE, BUT IT COULDN'T START. ENGINE HAD BEEN REPLACED, PROBLEM STILL EXITS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854887February 9, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
REAR BRAKES WENT OUT DUE TO CORROSION. THIS CAUSED A BRAKE FLUID LEAK AND LOSS OF REAR BRAKES. ALSO, FUEL RETURN LINE IS CORRODING. DEALER REPAIRED THE BRAKE LINE, AND PROBLEM IS REOCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#610350February 9, 2000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ELECTRICAL SHORT OCCURED ON FRONT SIDE OF THE VEHICLE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856556February 8, 2000
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION
ENGINE ROCKER ARM WAS REPLACED. ALSO, CONSUMER EXPERIENCED SHAKING AND TREMBLING WHEN HE DROVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856403February 7, 2000
VEHICLE SPEED CONTROL:LINKAGES
CONSUMER WAS SITTING AT A STOP SIGN WITH FOOT ON THE BRAKE AND VEHICLE AUTOMATICALLY ACCELERATED INTO THE TRAFFIC. CONSUMER STATED IT HAD HAPPENED SEVERAL TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718345February 5, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718316February 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SEATS
AIR CONDITIONING ONLY WORKS IF IT'S NOT TOO HOT. BRAKE ROTORS KEEP GOING OUT AND NEED TO BE WORKED. SEAT TRACKS CAN COME LOOSE ANY TIME. REPLACED TRACKS ONCE,WORKED ON TWICE ,GOING OUT AGAIN.THIS HAS BEEN ON-GOING SINCE PURCHAS OF CAR IN AUG OF 1992. DEALER NO LONGER IN BUSINESS. ONE IN VENTURA IS BARBER FORD ON MAIN STREET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550704February 2, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE DIGITAL INSTRUMENT PANEL IS NOT SUFFICIENTLY VISIBLE UNDER CERTAIN LIGHTING CONDITIONS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718204February 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE HYDRAULIC LINE BETWEEN THE MASTER CYLINDER AND THE REAR BRAKES HAD A HOLE RUBBED THROUGH WHERE IT WAS CONTACTING THE FRAME. THIS IS WAS VERIFIED BY THE FORD DEALERSHIP THAT PERFORMED THE REPAIRS. I HAVE THE LINE ITSELF AS EVIDENCE. I BROUGHT THIS TO THE ATTENTION OF BOTH GREGG MOTORS AND THE FORD CUSTOMER SERVICE OFFICE AND THAT DIDN'T SEEM TO ALARM THEM. I AM A MECHANICAL ENGINEER AND FEEL THAT THE LINE WAS EITHER INSTALLED TOO CLOSE TO THE FRAME AT ASSEMBLY OR IT WAS DESIGNED WITHOUT THE PROPER SPACERS TO KEEP IT FROM RUBBING. FORD CUSTOMER SERVICE STATED THAT THEY WERE UNAWARE OF THIS PROBLEM AND THAT THEY WOULD FORWARD THE INFORMATION TO THE ENGINEERS. I ASKED IF SOMEONE COULD GET BACK TO ME AND THEY STATED THIS WAS NOT POSSIBLE. I WAS CHARGED A $100.00 DEDUCTIBLE FOR THE WORK. THE VEHICLE IS LEASED TO MY EMPLOYER BERGSTROM, INC. CAN YOU PLEASE INVESTIGATE THIS PROBLEM ? I AM CONCERNED ABOUT OTHER VEHICLES THAT MAY EXPERIENCE BRAKE FAILURE ON THE HIGHWAY. I HAVE NEVER HEARD OF A BRAKE LINE FAILING AFTER 3 YEARS DUE TO RUBBING ON THE FRAME. THERE WAS NO EVIDENCE OF DAMAGE TO THE LINE OR TO THE VEHICLE. I CAN SEND SOME DIGITAL PICTURES OF THE BRAKE LINE IF IT HELPS YOUR INVESTIGATION. *AK REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718093January 31, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE WAS STOPPED TO TURN; STRUCK FROM BEHIND; EXPLODED IN FLAMES. *AK
Crash:
Yes
Fire:
Yes
Injuries:
3
Deaths:
0
#854835January 27, 2000
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 35 MPH ON A ICY ROAD CONSUMER WAS FORCED OFF THE ROAD SIDESWAYS AND HEAD-ON, STOPPING WITH TREES. BUT AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#854157January 22, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING VEHICLE 35-40MPH IN WET WEATHER & APPLYING BRAKES VEHICLE WOULD PULL TO THE RIGHT. CONTACTED DEALERSHIP & WAS INFORMED BY MECHANIC THE PULLING PROBLEM WAS NOT CORRECTABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855303January 21, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE GOING DOWN A SLIGHT ENBANKMENT, BRAKES APPLIED AND LOCKED UP. VEHICLE ALMOST HIT A TREE. MECHANIC SAID IT WAS THE ABS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855098January 19, 2000
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DUE TO A DEFECTIVE ALTERNATOR VEHICLE SURGES FOWARDS OR BACKWARDS. WHEN OCCUPANT WAS IN REVERSE POSITION VEHICLE SUDDENLY SURGED BACKWARD, HITTING ANOTHER PERSON AND CAUSING SERIOUS INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#854871January 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING STEERING TO LOCK UP AND NO BRAKING ABILITY, WHICH MAY HAVE CAUSED A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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