Ford Crown Victoria Complaints (2003)

249 consumer complaints on file.

#10366799November 19, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2003 FORD CROWN VICTORIA LIGHTING CONTROL MODULE FAILS WITHOUT WARNING AND CAUSES HEADLIGHTS TO GO OUT. COST TO REPAIR SEEMS TO BE $500. FOR THE MODULE AND $200-300 FOR INSTALLATION. AFTER RESEARCHING THE INTERNET FOR A REASON, IT SEEMS TO BE A VERY COMMON PROBLEM FOR THIS MODULE TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364146November 5, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CLUNKING AND GRINDING NOISE COMING FROM THE REAR AXLE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE REAR PASSENGER SIDE WHEEL BEARINGS AND AXLE SHAFT. THE FAILURE OCCURRED SIX MONTHS AFTER THE REPAIR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR). THE VIN WAS NOT INCLUDED IN THE RECALL DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363788November 2, 2010
EXTERIOR LIGHTING
I OWN A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR, OVER THE LAST SEVERAL MONTHS THE HEADLIGHTS WILL SHUT OFF RANDOMLY. FROM RESEARCHING ONLINE IT SEEMS THIS IS A VERY WIDESPREAD/WELL KNOWN PROBLEM. WHY HASN'T THERE BEEN A RECALL ON THE DEFECTIVE PART? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350685August 19, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LIGHTING CONTROL MODULE (LCM) FAILURE EXACTLY AS DESCRIBED BY OTHERS REPORTING THE SAME PROBLEM. THE LCM HAD TO BE REPLACED AND THE SECOND ONE FAILED AS WELL AND IS CURRENTLY BEING REPLACED. THIS IS AN EXPENSIVE PART AND CAUSES A VERY DANGEROUS SITUATION AS IT HAPPENS INTERMITTENTLY UNTIL IT COMPLETELY FAILS. IT SHOULD BE NOTED THAT THE A/C FAN OPERATION IS ALSO TIED TO THE SAME RELAY THAT FAILS IN THE LCM. FORD CLAIMS THERE'S BEEN NO RECALL ON THIS FAILURE. MY CV IS THE SPORT LX AND HAD UNDER 46000 MILES WHEN IT HAPPENED THE FIRST TIME AND LESS THAN 48000 THE SECOND TIME. OUR OTHER CV OF THE SAME YEAR IS THE DIGITAL MODEL CV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345738July 27, 2010
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC, THE CONTACT WAS INFORMED THAT BOTH REAR AXLE BEARINGS WERE WORN AND WOULD NEED TO BE REPLACED. IN ADDITION, ONE OF THE SEALS WAS LEAKING. THE MECHANIC REPAIRED THE VEHICLE AT THE CONTACT'S EXPENSE. THE CONTACT REFERENCE NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) BUT COULD NOT CONFIRM IF HIS VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340284June 27, 2010
EXTERIOR LIGHTING
2003 CROWN VICTORIA LSX, 41,541 MILES, WELL MAINTAINED. HEADLIGHTS TURNED ON DURING NIGHT DRIVING WILL SHUT OFF ON THEIR OWN WITHOUT NOTICE WHILE VEHICLE IS TRAVELING ALONG THE ROADWAY. NO WARNING. JUST DARKNESS WHERE THERE WAS LIGHT. A VERY DANGEROUS SITUATION THAT FORCES A PULL OFF TO THE SIDE OF THE ROADWAY WITH OR WITHOUT A SHOULDER FOR EMERGENCY STOPPING. THE HEADLIGHTS RETURN TO THEIR ON POSITION WITHOUT DOING ANYTHING MANUALLY TO THE SWITCHES OR IGNITION. TIME FRAME FOR THIS AUTOMATED OFF AND ON OPERATION VARIES. NO SET PATTERN OBSERVED FOR THIS OCCURRENCE. MECHANIC RELATES THAT THE LIGHT CONTROL MODULE, (LCM) WILL NEED REPLACEMENT. FOR A COMPONENT INSIDE THE PASSENGER COMPARTMENT THAT IS NOT EXPOSED TO THE ELEMENTS, ON A VEHICLE WITH UNDER 42,000 MILES, THIS IS AN UNACCEPTABLE OUT OF WARRANTY COST TO BE BORN BY MYSELF AND OTHERS FOR A SAFETY ISSUE THAT SEEMS TO BE CAUSED BY A COMPUTER BOARD RELAY THAT IS DEFECTIVE. THE REPLACEMENT PART IS SEVERAL HUNDRED DOLLARS. I COULD SEE THE HEADLAMPS THEMSELVES BURNING OUT, OR A FUSE, BUT NOT A COMPONENT THAT IS NEEDED TO MAKE THEM LIGHT UP IN THE FIRST PLACE. AS OF THIS TIME, I UNDERSTAND THAT YOUR DEPARTMENT HAS NOT ISSUED A RECALL FOR THIS DEFECTIVE ITEM THAT IS CENTRAL FOR THE SAFE OPERATION OF THIS VEHICLE DURING THE HOURS AFTER DUSK AND BEFORE DAWN. SEEMS THAT THE PROBLEM WAS BUILT INTO THE VEHICLE BY RUNNING THE HEADLAMP CONTROLLER THROUGH A DEFECTIVE CIRCUIT BOARD THAT IS PART OF A OVERLY EXPENSIVE TOTAL PART CALLED THE LCM. NIGHT DRIVING REQUIRES ILLUMINATION PROPERLY CONTROLLED BY THE DRIVER AND VEHICLE SYSTEMS. NOT ROCKET SCIENCE, JUST LIGHTS ON AND LIGHTS OFF WHEN SWITCHED. CONTROL BY THE NIGHT ILLUMINATION SYSTEM TO TOGGLE THE LIGHTS ON AND OFF WHEN THE SWITCH IS IN AN ON POSITION IS A DEFECT THAT MUST BE ADDRESSED. UNTIL IT IS, THE REPLACEMENT PART NEEDED IS ALSO DEFECTIVE. THE ORIGINAL FACTORY PART IS STILL INSTALLED AND MAY BE INSPECTED. AIR AND OIL FILTERS HAVE BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336163June 14, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 45 MPH, THE HEADLIGHTS FAILED AND RESET THEMSELVES WITHIN SECONDS. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED REPLACING THE RELAY CONTROL MODULE. THE MANUFACTURER ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND ANY REPAIRS WOULD BE AT THE EXPENSE OF THE CONTACT. THE VEHICLE WAS LEFT WITH THE DEALER WHERE HE WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 105,000. UPDATED 11/12/10 *CN THE CONSUMER STATED THE HEADLIGHTS WOULD FAIL AT TIMES. THE CONSUMER STATED HE TOOK THE LIGHTING CONTROL MODULE APART AND FOUND THE RELAYS THAT CONTROLLED THE HEADLIGHTS MELTED THE SOLDER ON THE CIRCUIT BOARD CREATING AN INTERMITTENT CONNECTION. THE CONSUMER STATED HE COMPARED THE RELAY WITH ANOTHER RELAY AND FOUND HIS RELAY TO BE SIGNIFICANTLY SMALLER. UPDATED 11/24/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330324May 13, 2010
EXTERIOR LIGHTING
LIGHTING CONTROL MODULE FAILED, CAUSING LOSS OF HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329958May 11, 2010
TIRES
TIRE FAILURE. ON FREEWAY TRAVELING AT APX 75 TREAD CAME OFF TIRE ON BACK DRIVERS SIDE CAUSING IT TO SERVE TIP OVER AND LAND IN THE DITCH. A SMALL AMOUNT OF TREAD LEFT ON A SMALL PORTION OF TIRE WITH THE REST OF THE DREAD COMING OFF COMPLETELY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10327530April 26, 2010
POWER TRAIN
FOR OVER A YEAR I HEARD A RUMBLING FROM THE REAR RIGHT OF MY CAR WHICH A MECHANIC ORIGINALLY THOUGHT WAS A TIRE NOISE. ON 3/2/10 THE DEALER REPORTED HEARING A BEARING NOISE AND ON 3/11/10 "REPLACED RIGHT REAR WHEEL BRG AND SEAL ALSO REPLACED AXEL WAS DAMAGED FILL REAR DIFF ..." I HAVE THE AXLE AND BEARINGS THAT WERE REPLACED IN CASE YOU WANT TO INSPECT THEM. AT REPAIR THE CAR HAD 44884 MILES ON IT. IT COST ME $694.57 TO REPAIR. THE CAR WAS ASSEMBLED AT ST. THOMAS AND IS NOT A POLICE OR FLEET CAR. UNFIXED, THE LOSS OF DRIVE FUNCTION COULD HAVE RESULTED IN A CRASH. HOW MANY OTHER UNITS OF THIS MODEL HAVE BEEN INVOLVED IN A CRASH OR ARE A DISASTER WAITING TO HAPPEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326769April 21, 2010
VEHICLE SPEED CONTROL
2003 FORD CROWN VICTORIA POLICE WAS PARKED. DRIVER PUT FOOT ON BRAKE, PUT CAR IN REVERSE. CAR SUDDENLY ACCELERATED AT HIGH SPEED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10321783March 24, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, BOTH OF THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY. WHEN DRIVING OVER A POTHOLE OR BUMPY ROAD SURFACE, THE LIGHTS WOULD OCCASIONALLY ILLUMINATE BUT WOULD FAIL AGAIN WITHIN A FEW MINUTES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE TURN SIGNAL SWITCH WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE LIGHTING CONTROL MODULE WAS REPLACED AT A LATER DATE AND THE CONTACT DID NOT EXPERIENCE THE FAILURE AFTER THE SWITCH WAS REPLACED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 185,000 AND THE FAILURE MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319650March 15, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AT NIGHT. THE HEADLIGHTS WERE ACTIVATED AND SUDDENLY, THEY BECAME INOPERATIVE. THERE WAS EXTREME DIFFICULTY WITH VISIBILITY. THE HIGH/LOW BEAM SELECTOR WAS DEPRESSED. THE CONTACT REPLACED THE HEADLIGHTS AND HEADLAMPS LESS THAN A MONTH BEFORE THE REPEATED FAILURE OCCURRED. AN AUTHORIZED DEALER HAS BEEN NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS 108,000. THE CURRENT MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318882March 11, 2010
WHEELS:RIM
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA PI. THE CONTACT STATED THAT ABOUT 2 MONTHS AGO HE NOTICED A SLOW LEAK IN THE TIRE. WHILE HE WAS ADDING AIR IN THE TIRE HE DISCOVERED THAT THE RIM WAS CRACKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE VEHICLE WAS NO LONGER IN RECALL STATUS SINCE THE VEHICLE WAS NO LONGER OWNED BY A POLICE OFFICER. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK AND DOESN'T THINK IT SHOULD MATTER IF A POLICE WAS DRIVING THE VEHICLE OR NOT. THE RIMS HAVE CONTINUED TO CRACK. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318950March 11, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY BETWEEN 55-60 MPH. THE HEADLIGHTS SPONTANEOUSLY TURNED ON AND OFF WITHOUT ASSISTANCE. THE CONTACT REPLACED THE RELAY CONTROL MODULE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000. THE CURRENT MILEAGE WAS 120,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316999March 5, 2010
EXTERIOR LIGHTING
I HAVE A 2003 CROWN VICTORIA. WHILE DRIVING THE VEHICLE THE HEADLIGHTS WILL TURN OFF AUTOMATICALLY. AFTER SEVERAL MINUTES THE LIGHTS WILL THEN COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316878March 4, 2010
EXTERIOR LIGHTING
HEADLIGHTS ON MY 2003 FORD CROWN VICTORIA TURNED OFF WITHOUT WARNING WHILE DRIVING AT NIGHT. MAIN LIGHT SWITCH DOES NOT HAVE AFFECT. ALL OTHER LIGHTS WORK CORRECTLY. UNABLE TO TURN HEADLIGHTS ON. THEY CAME ON AFTER ABOUT 10 MIN. TAPPING LCM SEEMS TO MAKE THE LIGHTS TO TURN ON. IT APPEARS TO BE SAFETY HAZARD.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315958March 2, 2010
EXTERIOR LIGHTING
FORD CROWN VICTORIA 2003 LIGHT CONTROL MODULE THERMAL-SENSITIVE FAILURE AT NIGHT. HEADLIGHTS FAILED TO SWITCH BACK ON AFTER CAR WAS STOPPED BRIEFLY IN COLD CONDITIONS. UNABLE TO RESTORE HEADLIGHTS IN AUTOMATIC OR MANUAL MODES. HAD TO DRIVE 6 BLOCKS ON PARKING LIGHTS ONLY. SECOND FAILURE REQUIRED THAT CAR BE DRIVEN AT NIGHT WITH MOMENTARY-CLOSURE HIGH BEAM SWITCH MANUALLY ENGAGED TO PROVIDE SOME HEADLIGHTS. THAT EVENING HEADLIGHTS STARTED WORKING AGAIN AFTER CAR PARKED IN WARM GARAGE. ALL OTHER RUNNING LIGHTS OK. CAR TAKEN TO FORD DEALER WHICH REPLACED LCM MODULE FOR $722.00. BOTH EXTENDED REPAIR WARRANTY CARRIER AND FORD CUSTOMER SERVICE REFUSED TO REFUND ANY PORTION OF THE REPAIR. FORD CUSTOMER SERVICE STATED THAT "IF THIS WAS A PROBLEM, THERE WOULD HAVE BEEN A RECALL NOTICE, BUT THERE WASN'T ONE". THIS IS BOTH A COSTLY BURDEN TO THE CONSUMER AND A SAFETY ISSUE. THERE IS NO WAY TO OVERRIDE A SUDDEN LCM FAILURE TO RESTORE HEADLIGHTS, AS THE DASHBOARD HEADLIGHT SWITCH OPERATES THROUGH THE LCM IN ALL MODES. I FIND THAT THE NHTSA JUST CLOSED A CASE INVOLVING 306 FORD LCM FAILURES BETWEEN 2003 AND 2005. THIS PROBLEM CONTINUES AS BOTH A COST BURDEN AND SAFETY PROBLEM, STRONGLY CALLING FOR A REOPENING OF THIS CASE IN BEHALF OF THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296368December 18, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR. WHILE DRIVING AT NIGHT THE HEADLIGHTS STOPPED WORKING WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHEN IT WAS FOGGY OR RAINING. SOMETIMES THE LIGHTS WOULD TURN BACK ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. SINCE HE COULD NOT LEAVE THE VEHICLE OVER-NIGHT, THE VEHICLE WAS NOT INSPECTED. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 136,435. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295446December 12, 2009
EXTERIOR LIGHTING
HEADLAMPS TURNED OFF WHILE DRIVING AT NIGHT. THEY STAYED OFF FOR ABOUT 60 SECONDS THEN CAME BACK ON. THIS HAPPENED ABOUT 5 TIMES IN 20 MILE TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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