Ford Crown Victoria Complaints (2003)
249 consumer complaints on file.
- #10460385June 3, 2012EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I HAVE A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR THAT HAS FAULTY LCM THAT CAUSES THE HEADLIGHTS TO TURN OFF (SHORT OUT) WHILE DRIVING. THIS HAS HAPPENED AT LEAST 40 TIMES SINCE I BOUGHT THIS AUTOMOBILE IN FEBRUARY 2012 AND HAS CAUSED ME TO PULLOVER IN DARK DANGEROUS SITUATIONS. I RESEARCHED THE PROBLEM ON THE INTERNET AND THE SOLUTION POINTED TO A FAULTY LCM. I HAD TO BANG ON THE LCM EACH TIME TO GET THE LIGHTS TO TURN BACK ON. THESE LCMS HAVE NEVER BEEN RECALLED EVEN THOUGH THE PROBLEM AND SOLUTION IS ALL OVER THE INTERNET. I'M AFRAID SOMEONE WILL HAVE TO GET HURT OR KILLED IN AN ACCIDENT BEFORE NHTSA WILL FORCE A RECALL. I AM ASKING THAT THIS PART BE RECALLED IMMEDIATELY. THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456785April 28, 2012ELECTRICAL SYSTEM
2003 CROWN VICTORIA, WAS USING VEHICLE FOR COMMERCIAL USE DURING THE NIGHT HOURS, WHEN EXPERIENCED INTERMITTENT LOW BEAMS, CLOSER EXAMINATION FOUND THAT THE LCM LIGHTING CONTROL MODULE, LOCATED ABOVE BRAKE PEDAL HAD HEATED UP TO A TEMPERATURE FROM HIGH RESISTANCE OF SOLDERED CONTACT JOINTS NOT SUPPORTING REQUIRED VOLTAGE FOR LOW BEAMS WHEN TURNED ON. IT IS ONLY WHEN THE JOINTS COOL THAT THE LIGHTS WOULD COME ON ONLY TO END IN GOING OFF WHEN HEATING BACK UP. FOR THE COST OF THE LCM AT 400 BUX USED, I WAS FORCED TO BYPASS THE LCM BY INSTALLING A TOGGLE AND LATER THE HIGH BEAM FUNCTION CEASED TO OPERATE, WHICH THEN I ADDED A SECOND TOGGLE FOR THE HIGH BEAM FEATURE. THE A/C HAS TO BE INTEGRATED ON THE SAME BOARD AS THE A/C COMP ONLY KICKS ON APPROX. 15 MIN AFTER ENGINE IS WARM, RATHER THAN ON DEMAND. THIS IS A DEFINITE FACTORY DEFECT AS THE 03 IS TOTALLY DIFFERENT FROM THE 02, AND MOST LIKELY WASN'T ADEQUATELY TESTED FOR THE MARKET. THIS DEFECT NEEDS ATTENTION AS THE DANGER HERE IS WITHOUT THE LIGHTS A COLLISION MAY OCCUR, AND OR USING A HIGH BEAM AS A SUBSTITUTE MAY AND BLIND OPPOSING TRAFFIC CAUSING A COLLISION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454034April 4, 2012EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHTS SHUT OFF WHILE DRIVING AT NIGHT, NO WAY TO ILLUMINATE THE ROADWAY. HOUR LATER THEY CAME BACK ON. FAILURE CONTINUES INTERMITTENTLY FOR A MONTH NOW LIGHTS DO NOT WORK AT ALL. MAJOR SAFETY ISSUE. HAD MECHANIC REVIEW AND TOLD LCM NEEDED REPLACED, THIS PART FAILURE ALSO CAUSES THE DIGITAL CLIMATE CONTROL TO NOT OPERATE (MEANING NO DEFROSTER, NO HEAT, NO A/C), THE DOME LIGHTS, AND VANITY LIGHTS NOT TO WORK. ONLY WAY TO DRIVE AT NIGHT IS TO HOLD THE FLASH TO PASS ON CONSTANTLY WHICH AGAIN IS A HAZARD WITH BOTH HANDS UNABLE TO BE ON THE STEERING WHEEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452111March 18, 2012EXTERIOR LIGHTING
LOST BOTH HEADLIGHTS WITH FOR TURNING THEM ON, NO OTHER WAY TO TURN THEM TRY ALL MEANS. WOULD STAY OFF FOR 3 TO 5 TO NEVER RETURN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451687March 14, 2012EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY STOPPED ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450026March 2, 2012STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TRAVELING ON PA TURNPIKE, VEHICLE STOPPED MOVING. CALLED FOR TOW TO NEAREST FORD GARAGE (HAGGERSTOWN, MD FORD) FOR REPAIR. WHEN VEHICLE WAS PLACED ON LIFT REAR TIRE FELL OFF. THE AXEL HAD BROKE AT THE TIRE. VEHICLE HAD 100,048 MILES. VEHICLE HAS NO RUST OR BODY ISSUES. VEHICLE IS IN VERY GOOD SHAPE. I FEEL THIS IS A MANUFACTURE DEFECT. I FEEL THIS COULD HAVE CAUSED A SERIOUS ACCIDENT WITH INJURIES SUSTAINED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449004February 22, 2012SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN RAINY WEATHER CONDITIONS, THE VEHICLE STARTED TO HYDROPLANE AND JERK VIOLENTLY. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES AND AS A RESULT, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. IN ADDITION, SHE STATED THAT WHILE INSPECTING THE VEHICLE SHE NOTICED THAT THE AXLE WAS FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS TO THE HEAD, NECK AND BACK. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 76,729.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10447526February 11, 2012EXTERIOR LIGHTING
HEADLIGHTS SHUT OFF WITHOUT WARNING AND THEN BACK ON THEN OFF. HEADLIGHTS SEEM TO GO OFF WHEN EVER THEY WANT. THIS HAPPENED EARLY IN THE MORNING WHEN IT WAS STILL DARK OUTSIDE. THIS COULD BE A SERIOUS SAFETY PROBLEM. I HAD TO PULL OVER UNTIL IT WAS LIGHT OUTSIDE SO I COULD SEE THE ROAD AND OTHERS COULD SEE ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10441501December 28, 2011ELECTRICAL SYSTEM, SUSPENSION
TL- THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LIGHT CONTROL MODULE FAILED. THE CONTACT WAS TRAVELING DOWN A MOUNTAIN ROAD WHEN THE LIGHT FAILED. THE HEADLIGHTS AND THE HIGH BEAM HEADLIGHTS WERE BOTH INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE BEARING WOULD EXHIBIT A VERY LOUD NOISE WHEN DRIVING. THE CONTACT STATED THAT THERE WAS A MANUFACTURER'S RECALL FOR BOTH THE REAR AXLE AND THE HEADLIGHTS FOR THE SAME YEAR, MAKE AND MODEL BUT ONLY FOR THOSE VEHICLES THAT WERE BEING UTILIZED AS POLICE VEHICLES ONLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000. KMJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440397December 19, 2011EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW-BEAM HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CONTROL MODULE FOR THE LOW BEAM HEADLIGHTS FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 70,700.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438829December 7, 2011EXTERIOR LIGHTING
I RECENTLY BEGAN HAVING HEADLIGHT AND PARKLIGHT/ TAILLIGHT TROUBLE WHEN MY HEADLIGHTS STARTED TO SHUT OFF WHILE I WAS DRIVING. I OWN A 2003 FORD CROWN VICTORIA I STILL HAD MY DASH LIGHTS AND TAIL LIGHTS WORKING. APPARENTLY IT IS SOME SORT OF DESIGN FLAW IN THE LCM AND IT ONLY APPLIES TO THE LOW BEAMS AND CONSTANT ON HIGH BEAM FUNCTION. THE FLASH TO PASS FUNCTION WILL STILL WORK THOUGH WHEN IT WAS MALFUNCTIONING. IT SEEMS TO BE ON THE LCM OR LIGHTING CONTROL MODULE. OR THE BCM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438605December 5, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437134December 1, 2011AIR BAGS:FRONTAL
2003 FORD CROWN VICTORIA. CONSUMER STATES AIR BAGS DID NOT DEPLOY DURING CRASH *TGW THE CONSUMER SUFFERED A MINOR INJURY AND HIS WIFE WAS SEVERELY INJURED. *JB UPDATED 09/18/12 UPDATED 02/09/12. *JB UPDATED CUSTOMER ADDRESS. UPDATED 10/04/12
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10436435November 19, 2011SUSPENSION
THE REAR AXLE WENT OUT ON THE PASSENGER SIDE APPROXIMATELY 8 MONTHS OR SO BEFORE THE DRIVER SIDE REAR AXLE STARTED GOING. THERE HAVE BEEN RECALLS FOR THIS SAME THING ON THE SAME MAKE, YEAR AND MODEL AS MY CAR. WE REPLACED THE PASSENGER REAR AXLE AND ARE NOW FACING HAVING TO REPLACE THE DRIVER'S SIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10425299September 13, 2011EXTERIOR LIGHTING
THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, BOTH OF THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY, THE LIGHTS WOULD OCCASIONALLY ILLUMINATE BUT WOULD FAIL AGAIN WITHIN A FEW MINUTES. THE LIGHTING CONTROL MODULE WAS REPLACED ONCE AND AT A LATER DATE IT FAILED AGAIN.THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. SEARCH OF THE INTERNET INDICATED THAT THIS PROBLEM HAS BEEN REPORTED NUMEROUS TIMES IN THE MODEL YEAR THAT THE CONTACT DRIVES IN ADDITION TO OTHER MODEL YEARS. THE FAILURE MILEAGE WAS APPROX. 210,655. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395277April 8, 2011UNKNOWN OR OTHER
CAR HAD BEEN RUNNING ROUGH FOR A COUPLE OF DAYS I ASSUMED WAS POOR GAS QUALITY WHEN THE CAR GOT LOUD AND RAN ROUGH I PULLED OVER OPENED HOOD AND FOUND THAT A SPARK PLUG BLEW RIGHT OUT OF ENGINE BREAKING THE COIL ON PLUG AND STRIPPING THE THREADS IN THE HEAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386474March 4, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 65 MPH WHEN BOTH HEADLIGHTS FAILED. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE LIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10383693February 18, 2011WHEELS
2003 CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO HIS VEHICLE NOT BEING ABLE TO BE REPAIRED UNDER RECALL DUE TO HIS VIN NUMBER NOT BEING INCLUDED. *TGW THERE WAS A RECALL ON THE WHEELS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10379963February 2, 2011SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE BEGAN TO HEAR A NOISE FROM THE REAR. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT HIS REAR AXLE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY VERIFIED WHAT THE MECHANIC STATED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL 04V328000 (SUSPENSION: REAR). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 114,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373463December 30, 2010EXTERIOR LIGHTING
THE HEADLIGHTS IN MY 2003 FORD CROWN VICTORIA RANDOMLY TURN OFF AND BACK ON WITHOUT WARNING. THEY CAN STAY OFF FOR HOURS AT A TIME. SOMETIMES THEY ARE OFF, SOMETIMES THEY ARE ON AND USING THE HEADLIGHT SWITCH DOES NOTHING TO CORRECT ISSUE. I TOOK THE VEHICLE TO A FORD DEALERSHIP AND WAS TOLD IT IS THE LIGHTING CONTROL MODULAR WHICH IS GOING TO BE $700 JUST FOR THE PART. ALSO, I PURCHASED AN ADDITIONAL WARRANTY ON THE VEHICLE WHICH IS VALID FOR ANOTHER 7 MONTHS AND THE WARRANTY COMPANY IS TRYING TO DENY THE CLAIM. I CANNOT FIND A RECALL FROM FORD FOR THIS DEFECT. THE VEHICLE HAS APPROXIMATELY 70,000 MILES. I HAVE SEEN NUMEROUS POSTINGS FOR THE SAME ISSUE. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS DEFECTIVE PART SINCE CLEARLY IT IS A WIDESPREAD ISSUE AND IS A SAFETY HAZARD WHEN DRIVING AT NIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0