Ford Crown Victoria Complaints (2003)

249 consumer complaints on file.

#10695281March 19, 2015
ENGINE
THREW A SPARK PLUG ON INTERSTATE. HAD TO HAVE IT TOWED TO NEAREST FORD DEALER AND REPAIRS WERE OVER $400 PLUS A RENTAL CAR TO GET HOME. I UNDERSTAND THIS IS A PROBLEM WITH FORD ENGINES. NOT GOOD FOR OLDER PEOPL TRAVELING ALONE AND OUT OF TOWN BY 3 HOURS. THIS NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694800March 17, 2015
EXTERIOR LIGHTING
WAS DRIVING ON HIGHWAY GOING ABOUT 65 WHEN THE LIGHTS HEADLIGHTS TURNED OFF. TOOK YTO ELECTRICAL MECHANIC SAID IT WAS A BAD HEADLIGHT MODULE . WAS TOLD FORD HAD A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658959November 18, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT FLUID WAS LEAKING UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE INTAKE AIR MANIFOLD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/30/14*LJ THE CONSUMER STATED THE ENGINE AIR MANIFOLD CRACKED AND THE THERMOSTAT ASSEMBLY FAILED ON THE DRIVER'S SIDE. UPDATED 05/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653445November 7, 2014
STEERING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN THE STEERING WHEEL, THE STEERING SHAFT BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651955November 2, 2014
ENGINE
THE ENGINE LIGHT CAME ON THE DASH AND THE CAR STARTED TO SLOW AND SPUTTER AS LIKE IT WAS OUT OF GAS , WHEN I HAD MY MECHANIC LOOK HE FOUND THE INTAKE TO THE MANIFOLD WAS SHATTERED ( THE PLASTIC PART THAT THE HOES GRIPS ONTO . I WAS COMING HOME FROM WORK IT WAS COLD AND THE CAR JUST STOPS WORKING AS THE LOSS OF THE FLUID FROM THE INTAKE SPRAYED ALL OVER THE MOTOR,BELT,HOOD,ELECTRICAL AND THE MOTOR LOCKED UP AS I WAS TRYING TO COST TO THE PULL OFF AS IT WAS A MAJOR TRAFFIC AREA . THE MANIFOLD INTAKE BROKE !!! IN NEW YORK " *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650917October 29, 2014
ENGINE
I WAS ON VACATION COMING HOME AND THE CAR STARTED TO PULL THEN LET GO AND THE ENGINE LIGHT CAM ON THEN CAR LOCKED UP ON THE HIGH WAY FEW SECONDS LATTER THEIR WAS THICK WHITE SMOKE COMING FROM THE HOOD OF THE CAR AND THREW THE VENTS INSIDE THE CAR. I TURNED THE HAZARD LIGHTS ON AND GOT OUT OF THE CAR ON A HEAVY HIGH WAY THE CAR SMOKED FOR ABOUT 20-40 MINUTES, AFTER IT FADED I OPENED THE HOOD TO FIND THE ( MANIFOLD INTAKE ) BROKE SPRAYING THE COOLANT ALL OVER THE ENGINE AND ELECTRICAL UNDER THE HOOD OF THE CAR. I SEE ONLINE THEIR HAS BEEN OTHER COMPLAINTS AND FORD FIXING THEM ONLY IN THE HOTTER STATES AS I LIVE IN NY BUT WAS IN TEXAS WHEN THIS HAPPENED. ALSO WHEN THIS HAPPENED I HAD NO PLACE TO PULL OFF THE ROAD AS I WAS IN CONGESTED TRAFFIC / BUSY HIGHWAY - I AM LUCKY I DIDN'T GET HIT BY A CAR. FORD MOTOR COMPANY I KNOW YOU KNOW OF THE ISSUE !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648480October 17, 2014
FUEL/PROPULSION SYSTEM
I JUST PURCHASED THIS VEHICLE AND NOTICED WHILE PUMPING FUEL, IT WAS LEAKING FROM A TUBE LOCATED UNDER THE DRIVER SIDE REAR WHEEL. FUEL LEAKS OUT EVERYTIME I REFUEL. THIS IS A FIRE HAZARD AND HOPE THE MANUFACTURER CAN FIX THIS PROBLEM SINCE IT SEEMS TO BE A PROBLEM ON OTHER SAME YEAR CROWN VIC'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648484October 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 50 MPH, THICK WHITE SMOKE STARTED EMITTING FROM THE FRONT END OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10641354October 4, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I TOOK CAR INTO MILLER FORD, PROVO AFTER RECEIVING RECALL, THEY SAID SWITCH WAS DEFECTIVE. AFTER 4 MONTHS OF NO COMMUNICATION CALLED AND THEY BLAMED FORD, CALLED AND COMPLAINED TO FORD, CASE# [XXX],SAID WOULD GET CALL DIST. MGR. WITHIN 48 HOURS NO CALLS. PROBLEM HEADLIGHTS GO OUT WHILE DRIVING. SIX WEEKS AGO WHILE DRIVING ON DARK ROAD LIGHTS WENT OUT AS A CHILD RAN ACROSS STREET WHILE TRAVELING 45MPH, ALMOST HIT CHILD. THIS IS A SAFETY RECALL THAT FORD IS NOT HANDLING IN A TIME MANNER GIVEN THE SAFETY DEFECT. MAYBE DOT CAN GET THESE NEEDED REPAIRS ORDERED IN A TIMELY MANNER, OR IS A CLASS ACTION LAWSUIT NEEDED TO BRING A NEGLIGENT, UNCARING MANUFACTURER TO DO THE RIGHT THING. IT IS SAD THEY DO A DANGEROUS RECALL THEN FAIL TO FOLLOW THROUGH, I GUESS I CANNOT BUY FROM ANOTHER AMERICAN CAR MANUFACTURER, HAVE 7 OTHER FORDS, BUT PLANNING TO SELL THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628224August 25, 2014
EXTERIOR LIGHTING
MY WIFE TRIED TO TURN HER HEADLIGHTS ON AND THEY WOULD MOT GO ON. ALL OTHER EXTERIOR LIGHTS WERE LIT. SHE TRIED SEVERAL TIMES , BUT THEY WOULD NOT COME ON. SHE DROVE HOME USING HER HIGH BEAMS, AS THEY WERE THE ONLY ONES FUNCTIONING. SHE WORKS 125 MILES AWAY AND BROUGHT THE CAR HOME ON THE 23RD. TODAY, THE 26TH, WAS THE FIRST TIME I HAVE HAD TO LOOK AT THEM. I TRIED THEM AND THERE IS NEITHER LOW BEAMS OR HIGH BEAMS NOW. ONLY HIGH BEAMS IN THE "FLASH TO PASS" MODE, WHERE YOU PULL THE TURN SIGNAL ARM BACK. WHILE RESEARCHING THE PROBLEM ONLINE, I CAME ACROSS A LOT OF SIMILAR COMPLAINTS ALL SUGGESTING THE LCM BEING DEFECTIVE OR BROKEN. I ALSO FOUND THIS COMMENT IN PLACE OF AN ACTUAL RECALL BY FORD: "4/172014 *****CUSTOMER SATISFACTION PROGRAM 14N01.... CHECK IT OUT, LIGHTING CONTROL MODULE WILL BE REPLACED OR REIMBURSEMENT MADE IF ALREADY HAD DONE!!!!*****. I WOULD LIKE TO KNOW ABOUT THIS PROGRAM. WE HAVE HAD A DOZEN FORDS SINCE 19984 AND THERE ARE FOUR IN OUR YARD RIGHT NOW. IT SEEMS WE HAVE BEEN LOYAL CUSTOMERS A LONG TIME AND WOULD LIKE A REPAIR DONE THAT IS NOT AN ISOLATED PROBLEM, BUT A VERY DANGEROUS ONE IF THE LIGHT GO OUT WHILE DRIVING.IF THIS IS NOT A RECALL, IT SHOULD BE. BY THE WAY, HAD THE LIGHT SWITCH REPAIRED ON A 1989 CROWN VIC I OWNED AND THE SWITCH WAS MELTED BECAUSE IT WASN'T HEAVY DUTY ENOUGH IN THE WIRING. PROBABLY A RECALL, BUT DIDN'T KNOW ABOUT IT. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620638August 7, 2014
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE REAR AXLE FRACTURED WITHOUT WARNING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605396June 23, 2014
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A HUMMING NOISE NEAR THE REAR DRIVER'S SIDE TIRE AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE REAR DRIVER'S SIDE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604294June 18, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 131,989.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598188June 13, 2014
EXTERIOR LIGHTING
DRIVING FROM WALMART AND MY HEADLIGHTS WENT OUT WHEN I TURNED MY LEFT DIRECTIONAL NOW AFTER 10 MINS OF HAVING HEADLIGHTS ON THEY TURN OFF ON THEIR OWN. I HAD THIS CAR FOR ALMOST 1 YEAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587014May 7, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE AXLE SHAFT FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE AXLE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586198May 2, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT HAD TO USE THE HIGH BEAM. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578575April 9, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, BOTH HEADLIGHTS INTTERMITTENLY AND INDEPENDENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555913December 13, 2013
POWER TRAIN
REAR AXLES AND BEARINGS ON 2003 - 2011 FORD CROWN VIC POLICE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544169September 18, 2013
EXTERIOR LIGHTING
SUDDEN HEADLIGHT FAILURE AT NIGHT ON FREEWAY. REPEATED INTERMITTENT HEADLIGHT FAILURES. THIS IS A VERY DANGEROUS AND POTENTIALLY FATAL FLAW IN THE LIGHTING CONTROL MODULE (LCM). AFTER REVIEWING SIMILAR COMPLAINTS ONLINE IT SEEMS THAT THIS PART IS DEFECTIVE AND OVERHEATS CAUSING FAILURE. IT IS EXPENSIVE TO REPAIR AND FORD OFFERS NO ASSISTANCE ASIDE FROM SELLING AN EXPENSIVE REPLACEMENT PART WHICH HAPPENS TO BE THE SAME DEFECTIVE PART AS WAS ORIGINALLY INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543350September 12, 2013
STEERING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE STEERING SHAFT WAS CORRODED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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