Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10595037May 30, 2014
STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE THREE BOLTS HOLDING THE STEERING GEAR BOX TO THE FRAME FAILED DUE TO CORROSION ALLOWING THE UNIT TO BECOME SEPARATED FROM THE FRAME LEADING TO A LOSS OF STEERING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587991May 20, 2014
EXTERIOR LIGHTING
2005 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHT GOING OUT WHILE DRIVING AT NIGHT IN THE RAIN. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592837May 20, 2014
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT UPON MAKING A TURN, THE STEERING WHEEL SEIZED MAKING THE VEHICLE DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN EVER HE WAS MAKING A TURN AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588775May 16, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
PARKING LIGHTS COME ON SOMETIMES WHEN THE LIGHT SWITCH IS TURNED ON. HEADLIGHTS WORK FINE, INCLUDING BRIGHTS. PARKING LIGHT SWITCH SETTING CONTROLS ALL OTHER LIGHTS. I WAS TOLD BY MY MECHANIC THAT THE LIGHTING CONTROL MODULE WAS TO FAULT. WHEN THE OTHER LIGHTS (INCLUDES TAIL LIGHTS, TAG LIGHT, FRONT PARKING AND SIDE LIGHTS) DON'T COME ON, IT PRESENTS AN OPPORTUNITY FOR A MOVING VIOLATION ON THE ROAD AT NIGHT. OBVIOUSLY, THIS PREVENTS MY DRIVING AT NIGHT. THE LAW HERE STATES THAT YOU GET A TICKET FOR AN UNSAFE VEHICLE, YOU CANNOT DRIVE THE CAR HOME, THE CAR IS PUT IN IMPOUND UNTIL YOU CAN MOVE IT TO REPAIR IT. QUITE A COSTLY EXPERIENCE I WOULD IMAGINE. THIS WAS A PREVIOUS POLICE INTERCEPTOR. HOW DID THEY GET AWAY WITH IT? THERE NEEDS TO BE A RECALL ON THIS LIGHTING CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588498May 15, 2014
STEERING, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE STEERING COLUMN TIGHTENS UP PERIODICALLY, RESULTS IN HARD STEERING, HAVE BEEN USING WD40 TO LOOSEN UP , NOTICED RECALL FOR 2005 MODEL YEARS AND UP. BLOWER MOTOR SHUTS DOWN PERIODICALLY RESULTING IN LOSS OF VISION FROM LACK OF DEFROSTERS, PROBLEM IS A HARD TO REACH CONNECTOR PLUG UNDERNEATH HOOD,TRIED CLEANING,WILL NOT CLEAR PROBLEM,NO CORROSION NOTICED.HEADLIGHTS REPAIRED UNDER RECALL, LIGHTING CONTROL MODULE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588067May 13, 2014
SUSPENSION, STEERING, STRUCTURE:BODY
MAR 25TH 2013, MY BROTHER WAS COMING BACK TO HOME, SUDDENLY CAR SPIN/SCATTERED HIT TO TREE AND ELECTRIC POLE, MAR 2014, I RECEIVED SAFETY RECALL # 13S08/NHTSA LETTER FROM FORD COMPANY STEERING COLUMN SHAFT PROBLEM. WE CONTACT TO FORD COMPANY ON MARCH 18,2014 REGARDING THE ABOVE ISSUE. THEY ISSUE US CASE # [XXX]. IN THE MONTH OF APRIL 2014 WE CONTACT THEM AGAIN TO CHECK THE STATUS OF ABOVE CASE, TILL TO DATE WE ARE WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10586959May 8, 2014
VEHICLE SPEED CONTROL:CRUISE CONTROL
1998 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE CRUISE CONTROL FAILURE. *SMD THE CONSUMER STATED FOR THE SECOND TIME, THE CRUISE CONTROL FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587014May 7, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE AXLE SHAFT FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE AXLE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586198May 2, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT HAD TO USE THE HIGH BEAM. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583651April 19, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS STOPPED WORKING AT NIGHT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583111April 16, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD IS SUBJECT TO EXTREMELY HIGH TEMPERATURES. FORD'S CURRENT DESIGN INCLUDES A PLASTIC INTAKE MANIFOLD THAT IS SUSCEPTIBLE TO WARPING AND MAY CAUSE ENGINE FAILURE IF COOLANT LOOSES PRESSURE DUE TO LEAK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583112April 16, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD IS SUBJECT TO EXTREMELY HIGH TEMPERATURES. FORD'S CURRENT DESIGN INCLUDES A PLASTIC INTAKE MANIFOLD THAT IS SUSCEPTIBLE TO WARPING AND MAY CAUSE ENGINE FAILURE IF COOLANT LOOSES PRESSURE DUE TO LEAK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582897April 15, 2014
UNKNOWN OR OTHER, POWER TRAIN:AXLE ASSEMBLY
MY NAME IS [XXX] AND MY FORD CROWN VICTORIA HAS A PROBLEM WITH THE REAR AXLE ASSEMBLY THE C-CLIP KEEPS FALLING OFF THE AXLE SHAFT AND I THINK THIS SHOULD BE A RECALL I'M NOT SURE HOW MANY OTHER PEOPLE EXPERIENCED THIS PROBLEM BUT I AM AND THE REAR END IS TOO EXPIENCIVE TO REPAIR AND I THINK THIS SHOULD BE ADMITTED TO FORD BECAUSE THE AXLE SHAFT IS FAULTY AND THE DIFFERENTIAL 3:55 IS A BAD CONCEPT ON MY CAR I DON'T SPEED OR BEAT MY CAR DOWN OR DOG IT OUT I DRIVE THE SPEED LIMIT AND USE THE CAR AS SUPPOSED TO AND THE OTHER PROBLEM IS THE CAR HAS RANDOM MISFIRES AS WELL THE PROBLEM I INSIST OF COMPLAINING OF CAN CAUSE AN ACCIDENT OR WORSE AND I FEEL FORD SHOULD RECALL THE CAR FOR THIS MAJOR PROBLEM PLEASE CONTACT ME IF YOU CAN HAVE SOMETHING DONE ABOUT THESE PROBLEMS. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579097April 11, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD ROARING NOISE EMITTED UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH FRONT WHEEL BEARINGS AND HUB ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 07V270000 (SUSPENSION) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 07/28/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579169April 11, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LIGHT CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 168,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578575April 9, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, BOTH HEADLIGHTS INTTERMITTENLY AND INDEPENDENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578715April 7, 2014
STEERING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING
DRIVING S ON M-10 FROM I-94 TO I-75 ENTRANCE RAMP. I ENTERED THE RAMP AT 25- 30 MPH WHEN THE STEERING LOCKED UP, I COULD NOT TURN THE WHEEL. BEFORE I KNEW IT I HIT THE CURB AND THEN ROLLED OVER APPROX. 3 TIMES DOWN AN EMBANKMENT AND FINALLY HITTING A CONCRETE BARRIER WHICH STOPPED THE CAR. AFTER THE ACCIDENT, THE HEAT SHIELD FROM THE DRIVERS SIDE EXHAUST MANIFOLD WAS FOUND UNDER THE CAR, YOU COULD SEE IT RUSTED OFF AND YOU COULD SEE THE MARKS ON IT WHERE IT JAMMED THE STEERING SHAFT AND THE ENGINE BLOCK (STILL HAVE THE PART). BECAUSE OF THE COST CUTTING IN MATERIALS IN THE MANUFACTURING OF THIS HEAT SHIELD OUT OF SHEET METAL AND NOT OUT OF STAINLESS STEEL IT IS THE CAUSE OF THIS ACCIDENT. NOW BECAUSE OF THIS INFERIOR DESIGN AND THE ACCIDENT IT CAUSED, I'M DEALING WITH TBI, PTSD, PBA, NECK INJURY, LOWER BACK INJURY (WHICH IS AFFECTING MY LEGS MAKING IT DIFFICULT TO WALK). A FEW DAYS BEFORE THE ACCIDENT I GRADUATED WITH A BACHELORS DEGREE IN MARKETING, BUT NOW BECAUSE OF MY INJURIES I AM UNABLE TO WORK. THIS NEEDLESS ACCIDENT HAS CAUSED ME FINANCIAL HARDSHIP, I LOST MY HOME, UNABLE TO PAY MY STUDENT LOANS, UNABLE TO PAY MY BILLS. THIS ALL STEMS FROM SOMEONE AT FORD'S DECIDING TO CUT COSTS IN THE MANUFACTURING OF THE HEAT SHIELD OUT OF SHEET METAL INSTEAD OUT OF STAINLESS STEEL. FORD SHOULD HAVE REALIZED THAT A MAJORITY OF THESE CROWN VICTORIA'S ARE OWNED IN AREAS WHERE SALT IS USED IN THE WINTER. YOU WOULD THINK FORD'S BEING LOCATED IN DEARBORN, MICHIGAN WOULD USE COMMON SENSE IN THEIR DESIGN OF THIS PART, KNOWING SALT IS HEAVILY USED IN SNOW REMOVAL IN MICHIGAN. THEY SAVED A FEW DOLLARS, BUT IN DOING SO THEY RUINED MY LIFE !! I JUST WONDER HOW MANY ACCIDENTS WHERE CAUSED BY THIS POOR DESIGN? I WONDER HOW MANY OTHER LIVES HAVE BEEN RUINED AND DON'T REALIZE IT WAS CAUSED BY THIS DEFECTED DESIGN. I WAS JUST LUCKY TO FIND THE PART TO SHOW WHAT CAUSED THIS ACCIDENT. ..UPDATED 05/20/14 *BF...UPDATED 08/10/15*BF UPDATED 8/17/17*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10577319April 4, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED TO 85 MPH. THE VEHICLE FAILED TO SLOW DOWN WITH THE BRAKE PEDAL BEING ENGAGED. THE ENGINE WAS TURNED OFF AND THE VEHICLE CAME TO A STOP. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED FIVE MONTHS LATER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576436April 1, 2014
EXTERIOR LIGHTING
I WAS DRIVING DOWN HWY 39/ FRANKLIN STREET IN VILLAGE OF LINDEN IT WAS DARK OUT. MY HEADLIGHTS WENT OUT. THEN WOULD NOT COME BACK ON. MY TAIL LIGHTS AND TURN SIGNALS STILL WERE ON. THEN AFTER ABOUT 2-3 MINUTES HEADLIGHTS CAME BACK ON THEN WENT STOPPED WORKING AGAIN. WAS GOING 30MPH AND A CAR WAS COMING TOWARDS ME THIS COULD OF CAUSED A CRASH. IN RESEARCHING THIS PROBLEM THIS IS A KNOW PROBLEM FOR 2005 FORD CROWN VIC THIS IS A POLICE CAR YET NO RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576105April 1, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS SHUT OFF WHILE DRIVING AT NIGHT AND HAD TO PULL AND HOLD THE HIGHBEAM/FLASH TO PASS LEVER. THE HEADLIGHTS NOW TURN OFF INTERMITTENTLY AND MORE FREQUENTLY AND THIS IS A HUGE PROBLEM SAFETY WISE AND EXPENSIVE WHEN A COP PULLS ME OVER AND GIVES YOU A CITATION! NOW THE HEADLIGHTS GO OFF FOR LONGER PERIODS AND MORE FREQUENT AND IM AFRAID TO GO OUT AT NIGHT WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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