Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#11768056September 30, 2026
AIR BAGS
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was not yet available, even though the recall stated that parts were available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part for recall repair was not available, nor was there a service center to perform the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766356September 23, 2026
AIR BAGS
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available and were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763619September 11, 2026
AIR BAGS
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was unavailable. The contact was unable to renew the registration with the unrepaired recall. The manufacturer was contacted by phone. The contact was informed that parts were unavailable. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758959August 23, 2026
AIR BAGS
TAKATA RECALL PARTS DELAY - MANUFACTURER REPAIR FAILURE.I am filing this complaint because Chrysler/FCA and its authorized dealer network have failed to provide the necessary remedy parts for an active, critical safety recall within a reasonable timeframe.My 2004 Ram 1500 is subject to the urgent Takata airbag recall. I contacted the manufacturer's official recall helpline and multiple local authorized dealerships to schedule the repair. I was formally informed by all parties that they are experiencing severe supply issues sourcing the required replacement parts.The last communication I received from the manufacturer regarding this issue was on July 1st, 2026. Since that date, there has been a total lack of communication, updates, or a timeline for when these safety-critical parts will become available.Because of this parts shortage, I was forced to park my truck completely idle for over two consecutive months, as the vehicle could not pass its required state safety and emissions inspection without the recall being resolved. This supply chain failure has completely stripped me of the use of my vehicle, creating a severe logistical hardship while leaving an unaddressed, potentially lethal explosive airbag inflator in my vehicle. I am requesting that NHTSA investigate FCA/Chrysler's compliance with their legal obligation to supply safety recall remedy parts in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756595August 12, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
In the past 6 months my steering and suspension components failed causing me to wreck and also somehow my engine bay deteriorated in turn having started a fire
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11756311August 11, 2026
AIR BAGS
The contact owns a 2004 Dodge Ram 1500. The contact stated that the vehicle failed an inspection because the VIN was included in NHTSA Campaign Numbers: 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the parts to do the recall repairs were not yet available. Four dealers were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue, but no assistance was provided. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755492August 7, 2026
AIR BAGS
Vehicle: 2004 Dodge Ram 1500 I was the driver and sole occupant of my 2004 Dodge Ram 1500 and was wearing my seat belt. I was traveling westbound on [XXX], shortly after passing [XXX], when I was involved in a three-vehicle collision. The first vehicle stopped abruptly, resulting in the collision. I was traveling approximately 50–55 mph before the collision, and my truck sustained a significant frontal impact. Despite the frontal impact, the driver’s frontal airbag did not deploy. There were no passengers in the vehicle. The component/system of concern is the driver’s frontal airbag and Supplemental Restraint System (SRS). Prior to the collision, I was not aware of any airbag warning lights, warning messages, or other symptoms indicating that the system was malfunctioning. The exact reason for the airbag non-deployment is currently UNKNOWN. The vehicle has not yet been inspected or altered to determine the cause. The truck is currently secured at my residence in its post-collision condition. It has not been repaired, dismantled, modified, salvaged, or otherwise disturbed since the collision and is available for inspection upon request. I am reporting this incident because the driver’s frontal airbag failed to deploy during a significant frontal collision. I am requesting that the airbag non-deployment be documented and investigated to determine whether a defect or malfunction in the airbag/SRS system contributed to the failure to deploy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11749180July 8, 2026
AIR BAGS
The contact owns a 2004 Dodge Ram. The contact received notification of NTHSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748425July 6, 2026
AIR BAGS
I am the owner of a Dodge Ram truck that is currently under an active and urgent Stellantis "Stop-Drive" safety warning due to the defective Takata airbag inflator recall. I am writing to file an official complaint regarding the manufacturer's failure to provide a remedy within a reasonable timeframe, as required by federal law.I contacted an authorized dealership to schedule the recall repair. I was initially told the wait for the replacement part would be two weeks. It has now been over three months, and the dealership still has not received or provided the necessary repair parts.Because of the official "Stop-Drive" order issued by the manufacturer, I cannot legally, safely, or responsibly drive my vehicle. However, I am still forced to pay ongoing auto insurance premiums for a truck that has been rendered completely unusable for a quarter of a year due to this parts shortage. The manufacturer is failing its statutory obligation to remedy this critical safety defect in a timely manner, and they have not proactively provided me with alternative transportation or a mobile repair solution to resolve this dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743200June 10, 2026
AIR BAGS
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740797May 29, 2026
AIR BAGS
The contact owns a 2004 Dodge Ram. The contact received notification of NHTSA Campaign Numbers 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740039May 26, 2026
AIR BAGS
The contact owns a 2004 Dodge Ram. The contact stated that the recall notification letter for NHTSA Campaign Number: 16V352000 (Air Bags). The contact was unable to register the vehicle at the DMV. The local dealer was contacted, who informed him the part was backordered. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737229May 12, 2026
AIR BAGS
Takata Recall. The contact owns a 2004 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about his safety because of the "Do Not Drive Warning," and the vehicle was unable to pass state vehicle inspection due to unrepaired recalls. The dealer and a second dealer, Royal Chrysler Motors, Inc. (3961 Waverly Rd, Owego, NY 13827), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736578May 8, 2026
AIR BAGS
The contact owns a 2004 Dodge RAM. The contact received recall notifications, NHTSA Capaign Number: 16V352000 (Air Bags and NHTSA Campaign Number: 15V313000 (Air Bags) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts were in back order. In addition, the contact was informed that the parts were unavailable until October 2026. The manufacturer was contacted. The cotnact was informed that the parts were unavailalbel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735654May 4, 2026
AIR BAGS, STEERING
The contact owns a 2004 Dodge Ram. The contact was informed that the vehicle had four notifications of NHTSA Campaign Numbers: 13V528000 (STEERING), 16V352000 (AIR BAGS), 15V313000 (AIR BAGS) and 09E001000 (STEERING). However, the parts to do the recall repairs for both air bags are not available. Two local dealers were contacted and confirmed that the recall parts were on back order and it was unknown how long it would take for them to be delivered. The recall part for the passenger side was the part that is on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728619April 1, 2026
POWER TRAIN, ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2004 Dodge Ram 1500. The contact stated that the vehicle had experienced transmission failure, and the brake lines were rusted. The contact was trapped in the desert for hours with his dog. The contact stated that two independent mechanics had determined that the idler pulley needed to be replaced. The vehicle was repaired. The vehicle was taken to the local dealer, where it was diagnosed, and determined that six injectors and the ECM needed to be rebuilt. While driving, the vehicle went into the death wobble, and several linkages were damaged. Additionally, the front seat belts were inoperable with the seat belt warning light illuminated. The vehicle became inoperable. The vehicle was repaired under warranty previously, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 228,510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726711March 24, 2026
STEERING, AIR BAGS, POWER TRAIN
The contact owns a 2004 Dodge Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehicle. The vehicle remained with the dealer for a week before the contact was informed that parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions, while the vehicle was in park(P), the vehicle unexpectedly rolled without warning. The brake pedal was depressed with extra force while shifting to park(P). The manufacturer was not made aware of the issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723043March 9, 2026
AIR BAGS
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts were on back order for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719938February 23, 2026
AIR BAGS
Louisville Chrysler Dodge Jeep Ram. 5311 Dixie Hwy, Louisville, KY 40216. I took my truck into this dealership to have the airbags replaced due to a recall and to have a keyless entry remote programmed. The service tech told me it was going to take a day or two to get the airbags replaced and warned me about possibly breaking my dashboard (without replacement or reimbursement) due to the known cracking dashboards on this truck. I told them to be careful (as the dashboard was in pristine condition) and go ahead with the programming and airbag recall. This was my only ride as I live an hour away, and they did not have a courtesy car for me to use, so they ended up calling an Uber to get me home. A few hours later, I got a text from the service tech saying everything was done and I could come pick up the truck. I asked if everything was done, remote programmed and airbags replaced. They said no...The next day I tried to text the tech to get a ride back to the dealership but no one responded. I called the dealership multiple times and finally got ahold of a person who had no clue what was going on. They then told me that the tech went on vacation and reassigned my truck to another tech. They couldn’t get an Uber back to the dealership, so I ended up driving there with my wife. They gave me a report of the inspection that they did on the truck and it said that the battery terminals were OK even though it has a sheetrock screw holding it in place. On arrival, the truck looked like it wasn't touched. Cover screws still had dust on them and the driver airbag cover was the same. I called them out on it and they reassured me that it was indeed replaced and the driver airbag cover was reused. Many months later I got a Carfax report from this dealership and I looked at it to find out that I still have a passenger airbag recall on the truck. I got a letter also saying I should stop driving the truck because of the airbag recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696745October 31, 2025
AIR BAGS, SEAT BELTS
The contact owned a 2004 Dodge Ram 1500. The contact stated that while making a right turn into oncoming traffic, the vehicle rear-ended a semi-truck in front, where it came to a stop. No warning lights illuminated. The contact stated that the air bags failed to deploy during the collision. Additionally, the seat belts became inoperable and failed to restrain the contact, causing the contact to strike the windshield. The contact sustained a 2-inch cut that required 15 stitches, an eyelid injury that required 7 stitches, multiple bruises, and whiplash injuries, and was transported to a local emergency room for medical treatment. A police report was filed. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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