Dodge Ram Complaints (2004)
1,953 consumer complaints on file.
- #10155255April 13, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
I STOP AT THE RANCH AT ONE OF OUR BARNS TO TALK TO SOME CLIENT ABOUT THERE HORSE. I PLACED THE TRUCK IN PARK AND EXITED THE VEHICLE. I SPOKE WITH THEM IN FRONT OF PICKUP TO USE THE HEADLIGHTS TO SEE. AFTER 7 TO 10 MIN WE PROCEEDED TO WALK THROUGH THE BARN AND AFTER WE GOT HALF WAY WE HEARD SOMEONE YELL, THEN A LOUD CRASH!!. WE CAME RUNNING ONLY TO FIND OUR TRUCK 60 YARDS AWAY FROM WHERE I LEFT IT, STOPPED ONLY BY A TREE. THE DAMAGE WAS EXTENSIVE TO THE RIGHT REAR OF THE TRUCK. WHEN WE NOTIFIED DODGE CHRYSLER ABOUT THE PROBLEM THEY SENT SOMEONE OUT TO INVESTIGATE AND THERE REPORT SAID THEY HAD NOT HEARD ABOUT THIS HAPPENING BEFORE AND DEEMED IT TO BE HUMAN ERROR. THEY STOOD THERE AND BLAMED US WHEN ALL ALONG KNOWING THERE WAS A PROBLEM. 3 WEEKS LATER WE RECEIVED THE A RECALL IN THE MAIL. I CALLED CHRYSLER RIGHT AWAY AND THEY WHERE UNWILLING TO ACCEPT ANY RESPONSIBILITY FOR DAMAGES OR THERE BEHAVIOR. THEY ONLY OFFERED TO INSTALL A PARKING ALARM. IT IS TO LITTLE AND MUCH TO LATE FOR US NOW. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155019April 11, 2006POWER TRAIN:DRIVELINE:DRIVESHAFT
DT*: THE CONTACT STATED WHILE DRIVING 25MPH, THE DRIVESHAFT BROKE WITHOUT WARNING AND RUPTURED THE FUEL TANK CAUSING A FIRE AT THE REAR OF THE VEHICLE. NO ONE WAS INJURED, BUT THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FLAMES, A REPORT WAS TAKEN. A MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE AND CONFIRMED THE SOURCE OF THE FIRE AS THE BROKEN DRIVESHAFT.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10154580April 5, 2006SUSPENSION:FRONT
I WAS DRIVING DOWN THE ROAD, HEARD A NOISE AND SUDDENLY MY RIGHT FRONT WHEEL DETACHED FROM MY VEHICLE. MY VEHICLE SWERVED OUT OF CONTROL AND I ENDED UP IN A SHOPPING PLAZA. LUCKILY, I ESCAPED UNHURT. I LOOKED AND SAW THAT THE WHEEL BECAME DETACHED AT THE SPINDLE. I HAD THE VEHICLE TOWED TO THE DEALER. EVEN THOUGH MY VEHICLE IS UNDER WARRANTY, THE DEALER REFUSED TO FIX IT STATING THAT I HIT SOMETHING THAT CAUSED THE SPINDLE TO BECOME DETACHED. THE 2004 DODGE STRATUS HAS HAD THE SAME PROBLEM AND THERE ARE AN AWFUL LOT OF DODGE RAMS WITH FRONT END PROBLEMS. DAIMLER CHRYSLER REFUSED TO DO ANYTHING STATING THAT THEY GO WITH WHAT THE DEALERSHIP SAYS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154655April 5, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
I PARKED THE VEHICLE IN FRONT OF MY GATE, PLACED IT IN PARK AND EXITED TO OPEN THE GATE. AFTER BEING OUT OF THE VEHICLE FOR APPROXIMATELY 2-3 MINUTES, I NOTICED THE VEHICLE MOVING BACKWARDS. I TRIED TO CATCH THE VEHICLE BUT WAS UNABLE DUE TO RECENT A KNEE INJURY. THE TRUCK HIT MY NEIGHBOR'S FENCE AND STOPPED. THE GEAR SHIFT HAD MOVED INTO REVERSE WHILE THE TRUCK WAS IDLING @ GATE. THIS WAS THE SECOND INCIDENT, BUT DURING THE FIRST I THOUGHT I MAY HAVE NOT PUT IT COMPLETELY INTO PARK. THEREAFTER, I HAD ALWAYS ENSURED THE PARK POSITION BEFORE EXITING. I HAD THE VEHICLE CHECKED @ MY DODGE/CHRYSLER DEALER & THEY SAID EVERYTHING OK. I PAID FOR $1,000.00 IN DAMAGES TO MY TRUCK, REPAIRS DONE BY DEALERS BODY SHOP. I RECEIVED A RECALL NOTICE ON 3/30/06 BUT DAIMLER CHRYSLER IS REFUSING TO PAY DAMAGES. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154157March 30, 2006ELECTRICAL SYSTEM
I HAVE AN 2004 DODGE DURANGO THAT HAS STALLED 7 TIMES THE DEALERSHIP HAS DONE NOTHING BUT GIVE ME A RUN AROUND I WENT TO DODGE FORUM AND HAVE SEEN MANY PEOPLE HAVE FILED COMPLAINTS WITH THE NHTSA THE LAST TIME IT STALLED I WAS DRIVING WITH MY 8 YEAR OLD I LOST ALL POWER THIS IS A SERIOUS SITUATION IF THIS WERE TO HAPPEN ON A MAJOR HIGHWAY THERE IS NO WAY YOU WOULD GET OUT OF THE WAY IN TIME I AM VERY FRUSTRATED IN THE RESULTS I AM GETTING FROM DODGE BUT AS I RESEARCH THERE ARE MANY OUT THERE WITH THE SAME PROBLEMS AND ARE ALSO GETTING NOWHERE SOMETHING NEEDS TO BE DONE I AM NOT WANTING A SERIOUS INJURY OR DEATH TO OCCUR BEFORE THEY TAKE ACTION. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154160March 30, 2006POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
RE: DC E17 "SAFETY RECALL TO INSTALL OUT-OF-PARK ALARM SYSTEM" THIS RECALL IS AN UNACCEPTABLE RESOLUTION. IT DOES NOT PROVIDE A FIX TO THE LACK OF 2003-2005 DODGE RAM TRUCKS TO PROPERLY ENGAGE AUTOMATIC TRANSMISSION GEAR SELECTIONS. THE RECALL IS BEING REFUSED BY MYSELF AND MANY OTHERS IN THE RV AND TOWING COMMUNITY. ACTIVATING AN ALARM IF THE VEHICLE IS NOT FULLY IN PARK AND THE ENGINE RUNNING IS GOING TO DO LITTLE TO PREVENT ACCIDENTS AND/OR PERSONAL INJURY. IT IS AN ANNOYING AND OBTRUSIVE "FEATURE" THAT DRIVERS ARE OVER-RIDING ANYWAY USING FAUX SEAT-BELT LATCHES AND JUMPER WIRES. THE NHTSA SHOULD ENDEAVOR DC TO FIX THE SHIFTER ENGAGEMENT PROBLEM, NOT PROVIDE A BAND-AID TO A POORLY DESIGNED SHIFTER MECHANISM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154216March 30, 2006FUEL SYSTEM, DIESEL
DT*: THE CONTACT STATED WHILE THE VEHICLE IS PARKED ON AN INCLINE AND THERE IS LESS THAN ONE THIRD TANK OF FUEL, THE VEHICLE WILL NOT RESTART. THE DEALERSHIP DETERMINED THIS WAS HOW THE VEHICLE WAS MANUFACTURED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153878March 28, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE INADVERTENTLY SHIFTS OUT OF GEAR WHILE IN PARK. THERE IS A NHTSA RECALL # 05V462000 CONCERNING THE AUTOMATIC TRANSMISSION ON THIS VEHICLE, HOWEVER THE RECALL REPAIR WAS NOT PERFORMED. THE RECALL REPAIR INCLUDES AN OUT-OF-PARK ALARM, BUT THIS DOES NOT STOP THE TRANSMISSION FROM SHIFTING. THE CONTACT DETERMINED THIS WOULD NOT CORRECT THE PROBLEM. THE VEHICLE WAS NOT SEEN BY A DEALER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153817March 27, 2006STEERING:RACK AND PINION
RACK AND PINION STEERING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153815March 27, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EGR VALVE FAILURE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153735March 26, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 DODGE RAM 2500 XLT AND ON 03 25 06 I PUT MY TRUCK IN PARK MOTOR RUNNING TO GET A ICE CHEST ON PATIO. TURNED RIGHT BACK AROUND AND TRUCK WAS GONE. IT WAS BACKING UP HILL STILL IN PARK. I RAN HOLLERING TO KEEP SOMEONE FROM GETTING HIT. A MAINTENANCE MAN OF THE PARK JUMPED IN AND PUSHED THE BRAKE DOWN WITH HIS HAND IT WAS STILL IN PARK. WHILE I TURNED THE KEY OFF. WELL A 100 YARDS LATER THE WHOLE LEFT SIDE OF THE TRUCK WAS DAMAGED AS IT RAN INTO A PARK MODEL TRAILER AND DAMAGED THE RIGHT SIDE OF THE PARK MODEL HOME IF LOOKING FROM FRONT. IT DAMAGED THE SIDE PANELS OF THE TRAILER WHILE PUTTING A LARGE HOLE IN IT ALONG WITH THE SKIRTING. AND POSSIBLY MOVING THE TRAILER TO THE LEFT. I BELIEVE THAT THIS IS A SERIOUS PROBLEM AND NEEDS SOMETHING DONE. IT WAS A MIRACLE NO ONE WAS HIT AS WE LIVE IN A VERY ACTIVE 55 PLUS COMMUNITY AND LIVE ON ONE OF THE BUSIEST STREETS IN THE PARK. I HAVE HAD MY TRUCK IN SEVERAL TIMES TO GET THE AC FIXED AND IT STILL IS NOT RIGHT. I DON'T KNOW IF I SHOULD KEEP THE VEHICLE OR SELL IT. I WAS NEVER NOTIFIED OF THE PROBLEM. I HAD IT IN THE DEALERSHIP AND THEY SAID NOTHING ABOUT IT. I FEEL I HAVE A LEMON. DODGE NEEDS TO ACKNOWLEDGE THE DEFECTS IN THERE VEHICLES AND FIX THEM BEFORE SOMEONE ELSE GETS HURT. ENOUGH IS ENOUGH. THANK YOU *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153515March 23, 2006POWER TRAIN:DRIVELINE:DRIVESHAFT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A PRONOUNCED VIBRATION WITHIN THE CHASSIS. THE VEHICLE WAS TAKEN TO THE DEALER WHOM ATTRIBUTED THE VIBRATION TO THE DESIGN. AFTER SEVERAL INSPECTIONS BY THE DEALER, THE DRIVESHAFT WAS REMOVED IN AN EFFORT TO DECREASE THE VIBRATION. THIS REPAIR EFFORT WORSENED THE VIBRATION AND THE DRIVESHAFT WAS PLACED BACK ONTO VEHICLE. AFTERWARDS, THE CONTACT WAS DRIVING 5MPH AND THE DRIVESHAFT DISENGAGED FALLING FROM THE AXLE POCKET ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER TO AWAIT FURTHER INSPECTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153225March 20, 2006ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 40MPH, THE OIL PUMPED FAILED. THE ENGINE LIGHT ILLUMINATED AND THE INSTRUMENT CLUSTER READ THE OIL LEVEL WAS ZERO. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO THE DEALERSHIP. THE VEHICLE IS CURRENTLY UNDERGOING ADDITIONAL TESTING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153091March 18, 2006STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY
RACK AND PINION STEERING FAILURE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152874March 16, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS APPLIED, THE BRAKES PULSATE. THE DEALERSHIP TURNED THE ROTORS WHEN THIS OCCURRED. THE ROTORS MUST BE TURNED EVERY 6,000-10,000 MILES. ALSO, AFTER STARTING THE VEHICLE AND PUTTING IT INTO GEAR, THE VEHICLE SURGED FORWARD. THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE WAS PUT INTO NEUTRAL, BUT THE ENGINE CONTINUED TO REV. THE VEHICLE WAS PUT INTO PARK AND TURNED OFF, UPON TURNING THE VEHICLE ON; A LIGHTNING BOLT WAS ON THE DASHBOARD. THE ENGINE CONTINUED TO REV AND THE VEHICLE WAS TURNED OFF. WHEN THE VEHICLE WAS RESTARTED IT OPERATED PROPERLY. THE DEALERSHIP WAS UNABLE TO DETERMINE ANY CODES ON THE COMPUTER, BUT DETERMINED THE WARNING LIGHT MEANT SOMETHING TRIGGERED THE THROTTLE. THE VEHICLE SURGED A SECOND TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152501March 12, 2006POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE TRUCK INCORRECTLY READS GEAR INDICATION WHILE NOT IN GEAR AND IS EXTREMELY HARD TO CHANGE GEARS IN A TIMELY AND SAFE FASHION.. ONE TIME, AFTER EXITING THE TRUCK IT PROCEEDED TO ENGAGE IN REVERSE AND CRASHED INTO A TREE. A PERSON ASSISTING HAD CONSIDERABLE TROUBLE GETTING THE TRUCK TO FIND ITS GEARS. IT WILL REV IN NEUTRAL WHILE CLEARLY INDICATING DRIVE. I HAVE ALREADY CONTACTED DODGE. THEY SENT AND INVESTIGATOR WHO DID NOT EXAMINE THE FAULT AND DISREGARDED THE CLAIM. THIS IS A POTENTIALLY DANGEROUS ENGINEERING FAULT! *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152504March 12, 2006TIRES:SIDEWALL, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THIS STARTED OUT WITH A TIRE ALMOST BEING FLAT. PUMPED UP THE TIRE AT HOME AND TOOK VEHICLE TO A TIRE SHOP TO BE REPAIRED. WHEN THE SHOP TOOK THE TIRE OFF THE TRUCK, THEY TOLD ME THE TIRE IS NO GOOD, IT IS LEAKING THROUGH THE SIDEWALL. THEY PUT MY SPARE ON AND I WENT TO THE GOODYEAR DEALER IN MY TOWN. THE GOODYEAR DEALER LOOKED AT THE LEAK THROUGH THE SIDEWALL AND REMOVED THE TIRE FROM THE RIM. THERE WAS 2 , 2 INCH CUTS ON THE INSIDE OF THE TIRE SIDEWALL (1 AT THE LEAK) OF THIS TIRE THAT HE COULD NOT EXPLAIN. HE TOLD ME A NEW TIRE WAS $180.00 AND I ASKED HIM TO CONTACT GOODYEAR CORPORATE BECAUSE THERE IS HARDLY ANY WEAR/MILES ON THESE TIRES. HE CONTACTED GOODYEAR AND 3 DAYS LATER THEY SAID THEY WOULD REPLACE THE TIRE FOR $94.00. THIS TIRE HAD 4/32 WORN OFF FROM IT!!! WHILE WAITING FOR GOODYEAR CORPORATE TO REPLY TO THE LOCAL GOODYEAR DEALER I TOOK THE TRUCK TO MY LOCAL DODGE DEALER TO HAVE THEM RAISE THE TRUCK ON THE HOIST TO CHECK THE REST OF THE TIRES FOR A SLIGHT BULGE ON THE INNER SIDEWALL BECAUSE OF FEAR OF THESE TIRES BLOWING OUT THE SIDEWALL AT HIGHWAY SPEEDS AND CAUSING A FATALITY! THEY DID NOT SEE ANY BUT BEFORE I LEFT THEY TOLD ME TO SCHEDULE AN APPOINTMENT TO GET BOTH OUTER TIE ROD ENDS AND THE LEFT (DRIVER) SIDE LOWER BALL JOINT REPLACED! THIS VEHICLE WAS PURCHASED NEW ON 12-31-2003, HAS 26,600 MILES ON IT AND HAS ALWAYS BEEN SERVICED AT THIS DEALER.PARTS AND LABOR WERE COVERED BY WARRANTY BUT WHAT IS GOING TO FAIL NEXT?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152439March 10, 2006ELECTRICAL SYSTEM
I HAVE A 2004 DODGE 1/2T 1500 SERIES TRUCK I HAVE HAD IT AT THE SHOP 3 TIME IN THE LAST 2 WEEKS. YOU CAN BE DRIVING ALONG AND ALL OF A SUDDEN IT SLOWS DOWN TO 5-10 MILES PER HOUR FOR NO REASON. THE SHOP SAID IT WAS BECAUSE OF THE CRANK IN THE COMPUTER, THE 2ND TIME IT WAS BECAUSE OF THE AIR CONDITIONER(WHICH IT IS WINTER SO I DON'T HAVE IT ON) AND THE LAST TIME IT HAS BEEN 4 DAYS SINCE THEY HAVE HAD THE VEHICLE AND STILL DON'T KNOW WHAT HAS CAUSED THE PROBLEM. SO I AM STILL WITHOUT A VEHICLE.. I WOULD HATE TO BE DRIVING DOWN THE INTERSTATE AT 55-65 IF THIS THING DECIDES TO SHUT DOWN. BECAUSE IT IS ALL OF A SUDDEN. THANK YOU FOR YOU TIME. FYI. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152448March 10, 2006UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ENGINE STALLS WHILE DRIVING. DEALER INSTALLED UPDATED PCM CALIBRATION. STALLING CONTINUES TO OCCUR DURING THE SAME CONDITIONS, ESPECIALLY WHILE TURNING, BUT LESS FREQUENTLY. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152240March 8, 2006ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY 2004 DODGE RAM 5.7 LITER HEMI PICK-UP TRUCK HOME FROM WORK ON 03-02-06 AND WAS MAKING A RIGHT HAND TURN I WAS PROBABLY GOING ABOUT 20 MILES PER HR. AND THE TRUCK JUST STALLED OUT I ALMOST HIT THE CAR IN THE OPPOSING LANE BECAUSE THERE WAS NO POWER SO THE BRAKES WERE AT A LOSS AND SO WAS THE STEERING I'M GLAD I WASN'T GOING ANY FASTER THAN THAT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0