Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10187578April 11, 2007
VEHICLE SPEED CONTROL
VEHICLE WAS TRAVELING AT A SLOW SPEED AND THE ENGINE QUIT WITHOUT WARNING. THE ENGINE STALLING USUALLY OCCURRED S IN LOW SPEED SITUATIONS, LIKE IN TOWN DRIVING. WHEN THE ENGINE STALLED POWER STEERING FAILED WITHOUT WARNING. SINCE THAT DATE THE ENGINE HAS QUIT A NUMBER OF TIMES, MORE THAN 10 TIMES. IT WILL RESTART AFTER KEY WAS SWITCHED TO OFF. I TOOK THE TRUCK TO A DEALER ON 2-28-07, AND I WAS TOLD THE PROBLEM WAS WITH THE THROTTLE BODY. THERE WERE ENOUGH THROTTLE BODIES FAILING FOR THESE TRUCKS THAT THE SUPPLIER WAS OUT OF UNITS UNTIL ALMOST A MONTH LATER. ALSO, I WAS A TOLD THAT THIS PART WASN'T UNDER WARRANTY. THE TRUCK RAN ERRATICALLY AT LOW THROTTLE SETTINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187425April 10, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TRYING TO ENGAGE SPEED CONTROL, WILL LOCK FOR ABOUT 1 MINUTE THEN KICK OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187182April 6, 2007
EQUIPMENT:OTHER:LABELS
TL*- THE CONTACT OWNS A 2004 DODGE RAM. HE NOTICED THE VEHICLE CERTIFICATION LABEL HAD INCORRECT INFORMATION. THERE WAS RECALL RECALL #04V221000 . THE MANUFACTURER STATED THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT FELT THAT THIS VEHICLE SHOULD BE INCLUDED. THE VEHICLE CURRENTLY HAS 35,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186892April 3, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
VEHICLE HAS A PROBLEM WITH THE FRONT AXLE SHAFTS. THEY WERE INITIALLY REPLACED AT 20,000 MILES A YEAR AGO, THEN IN JANUARY 2007 A U JOINT WENT BAD ON THE LEFT FRONT AXLE AND WAS REPLACED. SINCE THEN THE TRUCK HAS A BAD VIBRATION AND CONTINUES TO WORSEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186760April 2, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*-THE CONTACT STATED THAT THE 2004 DODGE RAM 2500 DIESEL HAD RECALL 05V462000 REPAIRED IN 12/2006 FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION. HE WAS NOT SATISFIED WITH THE RECALL REPAIRS. WHEN HE PULLED UP TO THE GATE OF HIS HOME HE PUT THE VEHICLE IN REVERSE WITH THE EMERGENCY BRAKE ON, WHICH GAVE HIM LIGHT AT NIGHT, BUT IT STARTLED HIS CATTLE. THE CONTACT WENT BACK TO THE DEALERSHIP AND ASKED FOR THE REPAIR TO BE REMOVED ,AND WAS INFORMED THAT THIS A REGULATION AND COULD NOT BE DEACTIVATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186126March 25, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE DRIVER'S SEAT BROKE IN TWO AREAS, ONE A SHARP PIECE OF METALWAS PROTRUDING THROUGH THE MATERIAL IN THE BACK WHICH CAUSED CUTS ON MY BACK AND CLOTHS. SECOND, A BAR THATWAS UNDER THE SEAT BROKE AND ALLOWED THE SEAT TO MOVE FORWARD WHEN BRAKING AND BACK WHEN ACCELERATING.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10185880March 22, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2004 DODGE 4X4 QUAD CAB 2500. WHEN IS A PULL OR TURNNING TO THE LEFT THE REAR DIFFERETIAL HAS A GRINGING SOUND. STARTED MAKING THIS SOUND AT ABOUT 45000 MILES. HAVE CONTACTED DEALER TO HAVE IS CHECKED. WILL FOLLOWUP AFTER DEALER VISIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185620March 20, 2007
EXTERIOR LIGHTING:HEADLIGHTS
2004 DODGE RAM 2500. HEAD LIGHTS ARE VERY WEAK. NO DIFFERANCE IN HIGH AND LOW BEAM. LIGHTS DO PROJECT FAR ENOUGH OUT TO SEE ROADWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185696March 20, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
UPON HAVING THE TRUCK AT DEALER B FOR WARRANTY SERVICING,THE DEALERSHIP INSTALLED WITHOUT MY KNOWLEDGE OR CONSENT THE E17 OUT-OF-PARK ALARM, SIMILAR TO RECALL NHTSA CAMPAIGN 05V462000. THE RECALL WAS FOR A COMPUTER FLASH TO LOOK FOR SEVERAL THINGS TO OCCUR SIMULTANEOUSLY; 1) DRIVER'S SIDE DOOR OPENED, TRANSMISSION WAS IN REVERSE, AND FOOT WAS OFF OF BRAKE. WHEN THESE CONDITIONS OCCURRED THE HORN STARTED BLOWING AND THE LIGHTS START FLASHING. THIS WAS NOT AN ACCEPTABLE RECALL, AND I DIDN'T WANT IT ON MY TRUCK. ON NUMEROUS OCCASIONS I NEEDED TO BACK UP BY HAVING THE DRIVER'S SIDE DOOR OPEN TO USE THE GROUND AS A REFERENCE. THIS TYPICALLY OCCURRED WHEN MIRROR OR WINDOW VIEWS WERE BLOCKED, OR THERE WAS AN OBJECT BEHIND THAT COULD NOT BE SEEN. WHEN TRYING TO BACK UP TO THESE OBJECTS THE HORN STARTED BLOWING AND LIGHTS STARTED FLASHING. THIS RESULTED IN BOTHERING NEIGHBORS, COWORKERS, ETC. IT WAS AN ANNOYANCE AND IT DID NOT RESULT IN A SAFER VEHICLE. CHRYSLER NEEDED TO DEVELOP AN ALTERNATE METHOD FOR ADDRESSING THE PROBLEM, IF THERE WAS TRULY A PROBLEM NEEDED TO BE ADDRESSED. CHRYSLER INFORMED ME THAT THEY WERE NOT WILLING TO REVERSE THE RECALL THAT IT WAS IN PLACE. ALSO, THEY CLAIMED THAT THEY WERE MANDATED TO DO THE RECALL IF I BROUGHT THE TRUCK IN FOR SERVICE, AND THEREFORE CLAIMED THEY HAD NO DUTY TO INFORM ME BEFOREHAND. THIS WAS TANTAMOUNT TO TAMPERING WITH MY VEHICLE WITHOUT MY KNOWLEDGE OR CONSENT. DOES CHRYSLER HAVE THE AUTHORITY TO PERFORM THIS RECALL WITHOUT MY KNOWLEDGE OR CONSENT? IF SO, FROM WHERE DO THEY DERIVE THIS AUTHORITY?*AK UPDATED 04/18/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185459March 18, 2007
SUSPENSION:FRONT:WHEEL BEARING
ON 2-23-07, I HAD OCCASION TO DRIVE MY 2004 DODGE, RAM PU, 1500 4X4 APPROXIMATELY 400 MILES FROM WHERE I LIVE IN WESTERN NY. DRUING THE TRIP WE HEAR A SLIGHT HUMMING NOISE COMING FROM UNDER THE VEHICLE. DUE TO HEAVY SNOW DURING THE TRIP WE THOUGHT IT WAS SNOW BUILD UP UNDER NEAT. HOWEVER APPROX. 50 FROM RETURNING HOME AND UPON ENTERING A SERVICE AREA OFF THE NYS THRUWAY, A DEFINITE GRINDING / CRRUNCHING NOISE WAS HEARD COMING FROM SOMEWHERES UNDER THE FRONT END. WE CONTINUED TO OUR DESTINATION IN THE BUFFALO, NY AREA. AT THIS TIME BESIDES THE NOISES THE STEERING WHEEL WAS JERKING WHEN TRAVELING AT A SLOW RATE. SUBSEQUENTLY THE VEHICLE WAS LEFT A WEST HERR DODGE, ORCHARD PARK, NY WHERE IT HAD BEEN PURCHASED. THE DEALER SHIP WAS CLOSED WHEN LEFT AND CONTACT WAS MADE WITH THEM THE FOLLOWING DAY FOR THEM TO CHECK IT AND MAKE REPAIRS. ON MONDAY, 2-26-07 WE WERE CONTACTED AND ADVISED THE VEHICLE HAD BEEN REPAIRED AND THE THE PROBLEM HAD BEEN THE FRONT LEFT WHEEL BEARING WHICH THEY REPLACE. UPON PICKING THE TRUCK UP I WAS TOLD THAT THERE HAD NOT BEEN ANY PREVIOUS PROBLEMS AS SUCH WITH THESE TRUCKS. ABOUT 5 DAYS LATER I HAPPENED TO HEAR ON OUR LOCAL TV THAT THE 2006 MODEL DODGE RAM PICK UP'S HAD BEEN RECALLED DUE TO FAULTY FRONT WHEEL BEARINGS WHCIH WAS DUE TO INSUFFICIENT QUANITITY OF GREASE. I AM WORRIED THAT MY TRUCKS BEARINGS HAVE THE SAME PROBLEM AS THE 2006 AND THAT THE OTHER SIDE WHEEL BEARING MIGHT GO AND COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185141March 15, 2007
SUSPENSION:FRONT:WHEEL BEARING
BOTH FRONT WHEEL BEARINGS EXHIBIT THE SAME THINGS IDENTIFIED IN THE 2006 DODGE RAM RECALL, HOWEVER, THE DEALER SAYS THE RECALL DOES NOT APPLY. SHOULD WHEEL BEARINGS ON A TRUCK WITH 46,000 MILES HAVE TO BE REPLACED AT THE CONSUMERS EXPENSE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185165March 15, 2007
STEERING:RACK AND PINION
RACK AND PINION FAILED AFTER 33000 MILES AND TWO MONTHS PAST WARRANTY. TOOK TO THE DEALER AND WAS TOLD THE RACK AND PINION WAS ON NATIONAL BACK ORDER BUT THEY HAD ONE LEFT. NATIONAL BACK ORDER? SOUNDS LIKE THIS IS A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185214March 15, 2007
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 DODGE 2500 PICKUP. WHILE DRIVING 30 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CHECK ENGINE LIGHT CAME ON. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE FAILURE OCCURRED 3-4 TIMES BEFORE THE CONTACT WAS ABLE TO PARK THE VEHICLE. THE DEALER/MANUFACTURER DIAGNOSED THE VEHICLE AS NEEDING A NEW THROTTLE CONTROL SENSOR. THE CONTACT REPLACED THE THROTTLE CONTROL SENSOR. THE CURRENT AND FAILURE MILEAGE WERE 75000. *AK UPDATED 05/12/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184366March 6, 2007
STEERING:RACK AND PINION
TLA* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE FAILURE MILEAGE WAS 40,000. THE CONTACT STATED THAT THE FIRST WEEK OF FEBRUARY 2007 HE OBSERVED UNDER THE VEHICLE A FLUID LEAK PRESENT ON BOTH SEALS OF THE RACK AND PINION STEERING. THE LOCAL DEALER STATED THAT THAT THEY WOULD HAVE TO PUT HIM ON A WAITING LIST FOR THE SPECIFIC PART NEEDED FOR THE REPAIR. THERE WERE NO LISTED RECALLS, HOWEVER, THERE WAS A LENGTHY WAITING LIST. THE CONTACT EXPERIENCED THE SAME FAILURE AND THE VEHICLE WAS REPAIRED. THIS FAILURE WAS RELATED IN BOTH THE NEW AND FORMER VEHICLES. THE CURRENT MILEAGE WAS 41,700.*AK DEALER STATED THE VEHICLE WAS REPAIRED. UPDATED 4/9 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184157March 4, 2007
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS MODULE FAILED. WATER LEAKING FROM HOOD CAUSED ABS CONNECTOR TO CORRODE UP RESULTING IN FAILURE OF THE INSTRUMENTATION PANEL (ALL GAUGES) INCLUDING WINDSHIELD WIPERS AND OVERHEAD INFORMATION CENTER. NO ANTI LOCK BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183927March 1, 2007
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
MY HUSBAND BOUGHT OUR 2004 DODGE RAM 1500 (HEMI) IN JAN 2004 AND HAS ABOUT 130,000 MILES NOW. WE HAD PROBLEMS WITH THE BREAKS AND ROTORS JUST LIKE EVERY ONE ELSE ON HERE IN MARCH OF 2005 WHEN DRIVING DOWN THE HIGHWAY WITH CRUISE ON AND THE TRUCK LOST ALL POWER. THE RPM WENT TO ZERO BUT THE TRUCK WAS STILL RUNNING . TO GET THE RPM TO COME BACK ON WE WOULD HAVE TO TURN OFF THE TRUCK AND RESTART THE TRUCK. EVERY TIME THE ELECTRICAL LIGHT WOULD COME ON, ALL WHILE IN TRAFFIC AT 65-70 MPH. THIS WENT ON FROM MARCH 2005- JAN 2007. WE HAVE BEEN TO THE DEALER MANY TIMES AND THEY COULDN'T GET ANY CODES TO COME UP. THEN IN JANUARY 07 WE GOT OFF THE HIGHWAY TO STOP AT A STORE AND HAD TO MAKE A LEFT TURN INTO THE STORE. THE TRUCK MADE A LOUD POP NOISE AND DIED. WHEN MY HUSBAND STARTED THE TRUCK BACK UP IT WAS SPUTTERING AND WOULDN'T STAY RUNNING WITHOUT KEEPING THE TRUCK ABOVE 2000 RPMS. I TOOK THE TRUCK TO MY DAD WHO IS A ROBERTSON TIRE REPAIR TECH. HE COULDN'T GET ANY CODES TO COME UP. THEN ABOUT 45 MIN AFTER LETTING THE TRUCK SIT HE RAN THE CODES AGAIN AND GOT ABOUT FIFTEEN CODES. WE REPLACED ALL THE SENSORS AND IT DIDN'T HELP SO WENT TO THE DEALER AGAIN. THEY COULDN'T GET ANY CODES AND COULDN'T TELL US WHAT WAS WRONG. WHY IT WOULDN'T STAY RUNNING. SO I JUST THOUGHT I WOULD FILE MY COMPLAINT AND LET EVERYONE KNOW WHAT HAPPENS AFTER ITS DONE STALLING WHAT HAPPENS NEXT. I WILL NOT BUY ANOTHER DODGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183557February 26, 2007
ENGINE AND ENGINE COOLING:ENGINE
OIL PRESSURE GAUGE WENT TO ZERO. NEVER CAME BACK. DODGE WILL NOT WARRANTY THE ENGINE , DEALER SAYS THE ENGINE IS SHOT, 56K AND IS STILL UNDER WARRANTY. DEALERSHIP STARTED AT 8 GRAND TO FIX IT. IS NOW DOWN TO 4,500. IT APPEARS THIS COULD BE A COMMON PROBLEM BUT DODGE WON'T WARRANTY THE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183399February 24, 2007
FUEL SYSTEM, DIESEL
WE HAVE HAD A FUEL PROBLEM ISSUE WITH THIS TRUCK SINCE APRIL OF 2005 IT BUCKS SO HARD IT BRUISES YOU. WE HAVE REPLACE EVERYTHING POSSIBLE AND IT STILL HAPPENS. THEY SAY IT IS WATER IN FUEL BUT IT IS NOT THAT. WE HAVE HAD SEVERAL HIGH PRESSURE INJECTOR LINES BREAK. ONE CAUSED A FIRE, DIESEL WAS GOING EVERYWHERE. WE HAD SEVERAL BREAK AFTER THAT. THEY HAVE NO CLUE WHY THESE INJECTORS ARE BREAKING BUT WE OWE TO MUCH TO TRADE IN. IT IS JUST ASHAMED THAT YOU CAN NOT GO ANYWHERE SAFE IN A 42,000 TRUCK. WE HAVE STRESSED OUR CONCERNS WITH DODGE THEY SAID NOT THERE PROBLEM . *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10183352February 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT DROVE INTO THE DRIVEWAY, PLACED THE VEHICLE IN PARK, WALKED TO THE BACK OF THE VEHICLE ,AND THE GEAR MOVED ON ITS OWN INTO INTO REVERSE AND HIT ANOTHER VEHICLE. THE WEATHER WAS NOT A FACTOR. THE FAILURE AND THE CURRENT MILEAGE WAS 45,000. *AK UPDATED 03/30/07. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10183279February 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* - THE CONTACT CALLED REGARDING THE 2004 DODGE RAM 1500. THE CONTACT DID RESEARCH AND FOUND THE VEHICLE HAD A RECALL 034503000 FOR THE AUTOMATIC TRANSMISSION. THE CONTACT CALLED THE DEALER & MANUFACTURER TO SEE IF THIS VEHICLE WAS AFFECTED. BOTH THE DEALER AND THE MANUFACTURER STATED THE INFORMATION WAS PROPRIETARY AND THEY COULD NOT RELEASE IT. THE VEHICLE HAD 34,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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