Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10195009June 29, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE WENT INTO A SKID AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 6,200.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10194203June 25, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE WEATHER WAS RAINY WITH STRONG WINDS BLOWING AT 50 MPH. THE AIR BAGS FAILED TO DEPLOY. THE FRONT END OF THE VEHICLE WAS DAMAGED. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 65,435.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10194038June 22, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
CLUTCH PACK RETAINER CLIPS IN 2004 DODGE RAM 1500. THESE CLIPS FAILED IN MY REAR DIFFERENTIAL LEAVING LARGE PIECES OF METAL IN THE HOUSING.THE DEALERSHIP FIXED IT UNDER WARRANTY BUT I'M CONCERNED IT WILL HAPPEN AGAIN.MY MAIN WORRY IS THAT IF THEY FAIL AT HIGHWAY SPEEDS IT COULD LEAD TO REAR END LOCK UP WITHOUT WARNING.I BELONG TO A DODGE ENTHUSIAST GROUP ONLINE AND ABOUT 80% OF PEOPLE WHO OWN THE 1500 WITH A LIMITED SLIP DIFFERENTIAL HAVE HAD CLIP FAILURE,SOMETIMES COMPLETELY DESTROYING THE REAR END. I REALLY FEEL LIKE SOMETHING NEEDS TO BE DONE ABOUT THIS AS CHRYSLER HAS CHOSEN TO TURN THEIR BACKS ON THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193815June 20, 2007
SUSPENSION:FRONT
MY RAM 2500 4X4 DIESEL TRUCK STARTED SHAKING UNCONTROLLABLY AT 60-65MPH AROUND 30K MILES ON VEHICLE, HAD TO COMPLETELY STOP THE VEHICLE TO MAKE THE SHAKING STOP. I THOUGHT I HAD PROBLEMS WITH TIRES AND BALANCING, SO WENT TO TIRE SHOP AND BOUGHT NEW TIRES AND HAD FRONT END ALIGNED. BUT ABOUT A WEEK AFTER NEW TIRES WERE INSTALLED IT HAPPENED AGAIN, SO I HAD DEALERSHIP EXAMINE VEHICLE, THEY CHANGED STEERING DAMPER, AND BALL JOINTS AFTER 3 WEEKS IN SHOP. AGAIN, THE VEHICLE STARTED SHAKING, SO BROUGHT IT AGAIN TO DEALERSHIP, WHERE THEY STATED I NEEDED TO HAVE THE TRUCK ALIGNED, SO I TOLD THEM TO HAVE IT ALIGNED. THE PROBLEM CONTINUED UNTIL I NOTICED THE FRONT TIRES WERE LOOSING ITS SHAPE GOING BALD ON THE OUTSIDE, OBVIOUSLY ALIGNMENT WRONGLY PERFORMED. I CALLED THE DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO AS ALIGNMENT WAS NOT PERFORMED AT THEIR SITE. THAT'S WHEN I DECIDED TO BRING THE VEHICLE TO MY TECHNICIAN AND PAY FOR A REAL TECHNICIAN TO DO THE JOB CORRECTLY. HERE'S WHAT HE FOUND OUT: ALL TIE ROD ENDS AND BARS WERE DAMAGED, STEERING DAMPER WAS BAD, AND THE FRONT END WAS DISPLACED WRONGLY VIA THE ECCENTRIC ADJUSTMENTS. TO OUR SURPRISE, ALL NEW REPALCEMENT PARTS (TIE RODS, AND BARS) HAD PROBLEMS, WENT BACK TO MOPAR PARTS STORE THREE TIMES TO EXCHANGE PARTS. THIS IS WHEN WE DECIDED TO GO ALL THE WAY AND EXCHANGED ALL TIE RODS AND BARS WITH AFTERMARKET ONES WITH GREASE CUPS AND ADDED A SECOND STEERING DAMPER TO THE PRINCIPAL BAR COMING FROM THE PITMAN ARM. PROBLEM HAS BEEN SOLVED WITH $$$ AND TIME TO THINK ABOUT THE PROBLEM. I CAN FORWRD PICTURES OF HOW THE FRONT END SUSPENSION LOOKS NOW, NOT DIFFERENT FROM ORIGINAL BUT WITH GREASE CUPS AND ADDITIONAL STEERING DAMPER (MOPAR CLAMP ON TYPE). PLEASE FORWARD THIS TO CHRYSLER AND DODGE ENGINEERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193764June 19, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2004 DODGE 1500. WHEN THE CONTACT ACTIVATES THE LEFT TURN SIGNAL, THE RIGHT TURN SIGNAL ACTIVATES INSTEAD. HE HAS EXPERIENCED THIS FAILURE BETWEEN 4-8 TIMES WITHIN THE MONTH OF JUNE. THE CURRENT MILEAGE IS 39,153 AND FAILURE MILEAGE WAS 39,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193027June 12, 2007
POWER TRAIN:AXLE HUBS
1) MY 1 TON 3500 DODGE TRUCK JUST CAME OUT OF PARK ON ITS OWN AFTER ABOUT 5 MINUTES AND BACKED INTO THE SIDE OF ANOTHER CAR. I WAS SITTING IN THE DRIVERS SEAT USING THE PHONE AND IN PARK AND IT DECIDED TO GO INTO REVERSE AFTER ABOUT 5 MINUTES 2) THE RIGHT FRONT WHEEL BEARING SEIZED UP FROM LACK OF GREASE AT 52,200 MILES. NO DAMAGE OR ACCIDENT, IT JUST SOUNDED REALLY BAD AND QUIT TURNING
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10192919June 11, 2007
STEERING
WHEN TRUCK IS AT HIGHWAY SPEEDS - 65MPH AND ABOVE, AND HITS A BUMP, POT-HOLE, OR OTHER IN THE ROAD, IT DEVELOPS A SEVERE SHIMMY/SHAKE (AKA DEATH WOBBLE) IN WHICH THE TRUCK BECOMES OUT OF CONTROL AND HAS TO BE BROUGHT TO ALMOST A COMPLETE STOP IN ORDER FOR THE DRIVER TO REGAIN CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192531June 6, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500 QUADCAB. ON JUNE 2, 2007, THE VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR TEN MINUTES. THE VEHICLE HAD PREVIOUSLY BEEN DRIVEN FOR APPROXIMATELY TWENTY-FIVE MINUTES. THE FIRE DEPARTMENT INSPECTED THE DAMAGE AND STATED THAT THE FIRE ORIGINATED FROM THE DASHBOARD. THE VEHICLE WAS DESTROYED WITH THE EXCEPTION OF THE ENGINE. THERE WAS MILD PROPERTY DAMAGE, INCLUDING BURNED GRASS AND TREES. THERE WERE NO PHYSICAL INJURIES OR DEATHS. THE CONTACT NOTIFIED DODGE AND THEY OFFERED TO INSPECT THE VEHICLE. THE MANUFACTURER ISSUED A REFERENCE NUMBER BECAUSE THE VIN WAS NOT ASSOCIATED WITH ANY RECALLS. THE MANUFACTURER WANTED TO SEIZE THE VEHICLE, BUT THE CONTACT'S INSURANCE AGENCY ADVISED OTHERWISE DUE TO POSSIBLE CONTAMINATION. THE MANUFACTURER STATED THE SAME THING ABOUT THE INSURANCE COMPANY AND THAT NO ONE WILL TAKE POSSESSION UNTIL BOTH PARTIES CAN INSPECT THE VEHICLE TOGETHER IN FULL DETAIL. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10192562June 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE GEARS SHIFT FROM PARK TO REVERSE, CAUSING THE VEHICLE TO ROLL WITHOUT WARNING. THE FIRST INCIDENT OCCURRED WHEN THE PARKED VEHICLE SUDDENLY ROLLED AND STRUCK A CONCRETE PILLAR. THE CONTACT CALLED THE MANUFACTURER ABOUT THE FAILURE AND A REPRESENTATIVE INSPECTED THE VEHICLE. THE REPRESENTATIVE WAS UNABLE TO FIND ANY FAILURES. ONE YEAR LATER, THE CONTACT RECEIVED RECALL LETTER # 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE DEALER STATED THAT MANY CUSTOMERS ARE REMOVING THE REMEDY BECAUSE IT DOES NOT HELP. THE CONTACT ALSO STATED THAT HER HUSBAND WAS INVOLVED IN A CRASH DURING ONE OF THE FAILURES AND INJURED HIS BACK. THE VEHICLE HAS SUSTAINED DAMAGE DURING THREE OUT OF THE FOUR FAILURES. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 300.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10192614June 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 DODGE RAM 1500 STALLS FOR NO APPARENT REASON.LEFT ME CROSS WAYS IN TRAFFIC AS I PULLED INTO ROAD FROM GAS STATION. FUEL MILEAGE 14 MPG ON AND OFF HIGHWAY . ACTUALLY DROPS MILEAGE ON OVERHEAD READ OUT WHEN COASTING DOWN A GRADE. BALKS AT CRUISING SPEED. TRANSMISSION SLIPS IN REVERSE AFTER TRUCK SITS OVERNIGHT. TRANSMISSION LULLS IN IT'S SHIFTING. BEEN TO DEALERSHIP FIVE TIMES. THEY HAVE DONE NOTHING . 1. CLAIMED TRANS NEEDED FLASHED, CLAIMED SECONDARY TRANS FILTER WAS BAD(SECOND TIME THEY ACTUALLY CHANGED THE FILTER. NO DIFFERENCE. CHARGED ME 169.00 FOR THAT CHANGE . CLAIMED IT WAS NOT COVERED UNDER WARRANTY OR 0 DEDUCTIBLE EXTENDED WARRANTY. CHARGED 100.00 DEDUCTIBLE AND 69.00 DIAGNOSIS. I HANDED THEM A COPY OF TECHNICAL SERVICE BULLETIN THAT CALLED FOR THE CHANGE, BUT THEY CHARGE FOR DIAGNOSIS. WHY 100.00 DEDUCTIBLE WHEN I HAVE ) DEDUCTIBLE EX WARRANTY? " NOT COVERED UNDER EITHER OF THOSE WARRANTIES... THIS IS A DIFFERENT WARRANTY" ????? DOOR SEALS ALSO TORN." NOT COVERED ON 2004 ONLY 2005 MODELS....SAME PROBLEM BUT NOT COVERED????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192219May 31, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY HUSBAND DRIVES HIS 2004 DODGE 3/4 TON DIESEL PICK UP EVERY DAY TO WORK. ABOUT A WEEK AGO HE NOTICED THAT IT HAD DEVELOPED A VIBRATION WHEN HE STOPPED. BELIEVING IT BE A BRAKE PROBLEM HE TOOK IT TO OUR MECHANIC SHOP AND HAD THEM LOOK IT OVER. WE WERE COMPLETELY NOPLUSSED TO DISCOVER THAT ALL OF HIS FRONT BALL JOINTS HAD FAILED. WE WERE THEN TOLD THAT IS A COMMON PROBLEM WITH THIS BRAND AND THAT IT WAS BECAUSE THERE ARE NO GREASE FITTINGS ON THE FACTORY INSTALLED PARTS. WE HAD BOTH THE LOWER AND UPPER BALL JOINTS REPLACED AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191700May 25, 2007
ELECTRICAL SYSTEM:HORN, EQUIPMENT:ELECTRICAL
THE HORN BEGINS HONKING (UNINTENDED) WHEN THE VEHICLE IS UNOCCUPIED, NOT LOCKED, ENGINE NOT RUNNING. IGNITION KEY NOT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191745May 25, 2007
EQUIPMENT:OTHER:LABELS
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE DOOR LABEL HAS INCORRECT TIRE INFORMATION. WHEN THE VEHICLE WAS TAKEN TO THE MECHANIC, THEY DID NOT KNOW HOW MUCH AIR TO PUT IN THE TIRE DUE TO THE INCORRECT LABEL. THE LABEL READS P245/20R17, BUT SHOULD READ P27560/R20. THIS ISSUE IS SIMILAR TO NHTSA RECALL # 04V221000 (EQUIPMENT:OTHER:LABELS). DAIMLER CHRYSLER STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE IS 50,000 AND FAILURE MILEAGE WAS 45,000. UPDATED 02-01-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191575May 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 DODGE 3500. ON MARCH 21, 2007, THE VEHICLE AUTOMATICALLY SHIFTED FROM PARK INTO REVERSE. THE VEHICLE ROLLED FOR ALMOST 100 YARDS INTO HIS NEIGHBOR'S BRICK HOUSE. THE CRASH CAUSED EXTENSIVE DAMAGE AND SHIFTED THE HOUSE FIVE INCHES. THE CONTACT HAS A POLICE REPORT THAT STATED THE VEHICLE WAS DEFECTIVE. THERE IS SAFETY RECALL # 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 17,000 AND FAILURE MILEAGE WAS 14,600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10191018May 17, 2007
STEERING
TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING 20 MPH, THE STEERING FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. THE FAILURE OCCURRED ON MAY 9, 2007 AND WITHOUT WARNING. A CHRYSLER CUSTOMER CALL CENTER REPRESENTATIVE RETURNED HIS CALL; HOWEVER, THEY WERE UNABLE TO ASSIST HIM SINCE THE VEHICLE WAS REMOVED FROM THE SCENE OF THE CRASH. THE CONTACT RECEIVED THE PARTS FROM THE DEALER TO REPAIR THE VEHICLE. THE SERVICE MANAGER STATED THAT CHANGES WERE MADE TO THE PARTS NEEDED TO REPAIR THE STEERING FAILURE; HOWEVER, THE ORIGINAL PARTS WERE USED TO PERFORM THE REPAIR. THE VIN WAS CONFIRMED WITH THE OWNER; HOWEVER, IT WAS UNABLE TO BE VERIFIED BY THE SYSTEM. THE CURRENT MILEAGE IS 68,700 AND FAILURE MILEAGE WAS 68,205.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10190682May 14, 2007
SUSPENSION:FRONT, STEERING
I TOO HAVE RECENTLY EXPERIENCED THE VIOLENT SHAKING/SHIMMY OR DEATH WOBBLE"WITH THE 2004 RAM 2500, THE FIRST TIME AT 75-80 MPH AND COULD DO NOTHING TO STOP THE PROBLEM,. I FIGURED I WAS GOING TOO FAST AND HIT A BUMP AT A WEIRD ANGLE. THEN, IT HAPPENED AGAIN AT 60-65 MPH WITH THE SAME RESULTS. YOU HAVE TO JUST HANG ON AND SLOW THE TRUCK DOWN AND HOPE PEOPLE GET OUT OF THE WAY. THE THIRD TIME IT WAS THE FINAL ONE. I TOOK THE TRUCK TO THE DEALERSHIP, AND THEY REPLACE THE STEERING DAMPER, THAT WAS ACCOMPLISHED WITH NO HELP. THE PROBLEM ACTUALLY GOT WORSE AND OCCURRED AGAIN AT MUCH LOWER SPEED. I WILL BE REPLACING THE INNER AND OUTER RIGHT TIE RODS, AND WILL TRY AGAIN ONCE THEY ARRIVED. UNTIL THEN I WOULD BE CONFINED TO CITY DRIVING. DODGE NEEDED TO WAKE UP AND SEE THAT THIS WAS AN EXTREME SAFETY PROBLEM THAT MUST BE LOOKED INTO BEFORE SOMEONE GETS KILLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189150April 28, 2007
ELECTRICAL SYSTEM:STARTER ASSEMBLY
HARD STARTING AFTER (RUNNING FOR A TIME) AND SITTING FOR 30 MINUTES. IT TAKES SOME TIME TO RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188919April 26, 2007
SUSPENSION, STEERING
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 75 MPH UNDER NORMAL DRIVING CONDITIONS THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE CONTACT WAS ABLE TO REACH HIS DESTINATION, BUT HAD TO DRIVE APPROXIMATELY 55 MPH TO PREVENT THE VIBRATION. THE VEHICLE WAS CURRENTLY BEING INSPECTED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 60,000.*AK THE CONSUMER STATED THE VEHICLE IS COMPANY PROPERTY AND ASSIGNED TO HIM. THE DEALER TO THE CONSUMER THE STEERING STABILIZER HAD WORN OUT. UPDATED 07/06/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188272April 18, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THIS IS AN UPDATE TO COMPLAINT #10182379. I TOOK THE TSB AND MY TRUCK TO BOUNDS DODGE IN LIVINGSTON, TX. THEY UPDATED MY COMPUTER AND CHARGED ME $86.00. MY TRUCK IS NOW NEARLY STALLING AT LIGHTS AND STOPS, AND IN ADDITION IDLES ROUGH. I FEEL LIKE I HAVE BEEN ROBBED IN BROAD DAYLIGHT, AND THERE ISN'T A THING I CAN DO ABOUT IT. I AM NOW PAYING FOR A BRAND NEW VEHICLE WITH DEFECTS THAT I BOUGHT FROM A CROOKED COMPANY. ONCE AGAIN....PLEASE HELP.....THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188983April 16, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
DODGE RAM 3500 CUSTOMER PURCHASED A MOTOR AND WARRANTY AND WANTS DAIMLER TO PAY FOR REPAIRS**CC THE CONSUMER STATED WHEN THE MOTOR FAILED, IT CAUSED THE STARTER, STEERING STABILIZER, TORQUE CONVERTER COOLER, THE #6 CAP ON THE CONNECTION ROD TO FAIL. IT ALSO PUT A HOLE IN THE SIDE OF THE BLOCK AND BROKE THE CAM SHAFT IN HALF. THE TRUCK WAS EVENTUALLY FIXED, HOWEVER THE CONSUMER PICK THE VEHICLE UP AND PUT A 100 MILES ON THE VEHICLE, THE TURBO FAILED. THE CONSUMER TOOK THE VEHICLE TO HIS LOCAL DEALERSHIP AND THE REPAIR WAS COVERED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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