Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10206547October 22, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHENEVER I BRAKE OVER 30MPH PULSATING FROM THE FRONT END AND THE STEERING WHEEL JERKS BACK AND FOURTH. ON HIGHWAYS IT IS EVEN WORSE GOING OVER 55MPH REPLACED ROTORS AND BRAKES AND STILL DOING THE SAME THING. NEXT IM REPLACING THE CALIPERS ROTORS AND BRAKES WITH AFTERMARKET UPGRADES AND SEE WHAT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206008October 17, 2007
AIR BAGS:FRONTAL
MY SON WAS TRAVELING 65 MPH ON AN INTERSTATE WHEN HE WAS HIT FROM BEHIND ON THE PASSENGER SIDE BUMPER. THIS CAUSED HIM TO HIT A CONCRETE BARRIER ON THE DRIVERS FRONT BUMPER AND THEN HE BOUNCED OFF OF THE BARRIER AND HIT ANOTHER CONCRETE BARRIER ON THE PASSENGER SIDE FRONT BUMPER. NEITHER FRONTAL AIRBAGS DEPLOYED. DODGE SAID THAT THEY SENT A 3RD PARTY INVESTIGATOR TO LOOK AT THE TRUCK AFTER IT HAD BEEN DECIDED FROM THE INSURANCE COMPANY TO BE TOTALED. DODGE SAID THAT THERE WAS NOTHING WRONG WITH THE AIRBAGS AND THAT THEY DID NOT DEPLOY BECAUSE "THE AIRBAGS NEVER DEPLOY WHEN A VEHICLE IS STRUCK FROM THE REAR FIRST". MY SON SUSTAINED SHOULDER AND NECK INJURIES AND BRUISING OF THE BRAIN. HE WAS GOING APPROXIMATELY 65 MPH WHEN HE HIT THE CONCRETE BARRIER AND DODGE SAYS THAT "DUE TO THE DECELERATION FROM THE REAR IMPACT THE AIRBAGS WERE NOT SUPPOSED TO DEPLOY". WE REQUESTED A COPY OF THE ENGINEERS REPORT AND WERE TURNED DOWN. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10206079October 11, 2007
STRUCTURE:BODY:BUMPERS, STRUCTURE:FRAME AND MEMBERS
2004 DODGE RAM FRONT BUMPER WAS LOOSE. CUSTOMER STATES HE TOWED THE VEHICLE TO CALIFORNIA AND BACK BEFORE NOTICING THE BUMPER. HE WAS THANKFUL THE BUMPER DIDN'T DETACH WHILE TOWING THE TRUCK. *KB THE CONSUMER WANTED TO TOW THE VEHICLE BEHIND HIS MOTORHOME. THE CONSUMER PURCHASED A 10,000 POUND BLUE OX TOW BAR AND THE RECOMMENDED BLUE OX TRUCK ATTACHMENT BAR TO GO WITH THE SPECIFIC TOW BAR. THE CONSUMER NOTICED THE BUMPER ASSEMBLY WAS ONLY ATTACHED TO THE FRAME WITH FOUR 7/16 BOLTS. THE BOLTS WERE THE ONLY THING THAT HELD THE ASSEMBLY TO THE FRAME WITH ONLY 1/8 OR LESS METAL SLOTTED BRACKETS. THE JARRING MOVEMENT OF THE TOWING HAD ALLOWED MOVEMENT OF THE BRACKETS AT THE POINT OF CONTACT WITH THE FRAME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204522October 1, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. THE VEHICLE STALLED WHEN IT WAS COMPLETELY STOPPED ON THREE OCCASIONS. ON FOUR OCCASIONS, WHILE DRIVING BETWEEN 10-40 MPH, THE VEHICLE STALLED AGAIN. THE DEALER STATED TWICE THAT NOTHING WAS WRONG WITH THE VEHICLE AND COULD NOT DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE WAS 72,000 AND FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204548October 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE REMEDY FOR THE RECALL REQUIRES PERFORMING A SOFTWARE MODIFICATION TO EQUIP THE VEHICLES WITH AN OUT-OF-PARK ALARM. HE WAS DISSATISFIED WITH THE REMEDY. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204076September 25, 2007
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT PURCHASED HER VEHICLE FULLY AWARE THAT THERE WAS NO KEYHOLE ON THE PASSENGER SIDE. SHE INTENDED TO TAKE THE VEHICLE TO A SHOP TO HAVE THE KEYHOLES ADDED, BUT WAS INFORMED THAT IT COULD NOT BE DONE. THE CONTACT FELT THAT IT WAS A SAFETY RISK BEING ABLE TO ONLY ENTER THROUGH THE DRIVER SIDE OF THE VEHICLE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202422September 10, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY 2004 DODGE RAM WOULD INTERMITTENTLY DROP THE CRUISE CONTROL WHEN I HIT THE DRIVERS SIDE DOWN BUTTON. I TOOK IT TO THE DEALER SEVERAL TIMES AND WAS TOLD IT WASN'T THROWING A CODE AND THEY DIDN'T KNOW WHAT WAS CAUSING THE ISSUE. SEVERAL MONTHS AGO, AFTER PARKING MY VEHICLE IN THE GARAGE, I WOKE UP TO DISCOVER THE DRIVERS DOOR HAD CAUGHT FIRE. IT SURE LOOKED TO ME THAT IT STARTED ON THE CIRCUIT BOARD INSIDE THE DOOR. THE VEHICLE WAS TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202447September 10, 2007
AIR BAGS
2004 DODGE RAM 2500-VEHICLE IS A SINGLE CAB AND IS FRONT HEAVY. VEHICLE WAS GOING 40 MPH AND FLIPPED END OVER END AND NO AIR BAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10201925September 5, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2004 DODGE RAM. WHILE DRIVING 55 MPH, THE CONTACT PASSED OUT DUE TO A MEDICAL CONDITION. AS A RESULT, HE REAR ENDED A PARKED VEHICLE AND CROSSED OVER THE MEDIAN INTO THE PATH OF ONCOMING TRAFFIC. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS INJURED. BOTH VEHICLES WERE DESTROYED. THE POLICE ARRIVED, FILED A REPORT, AND TRANSPORTED HIM TO THE HOSPITAL. THERE IS NO CURRENT MILEAGE BECAUSE THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10201739September 3, 2007
TIRES:TREAD/BELT
TREAD SEPARATION AT FREEWAY SPEED CAUSING EXTENSIVE DAMAGE TO DRIVER'S SIDE OF VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201138August 29, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE. THE DEALER STATED THAT THERE WAS A LEAK IN THE EVAPORATOR CORE. THE CURRENT MILEAGE WAS 30,000 AND FAILURE MILEAGE WAS 29,000. UPDATED 09/18/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199960August 17, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 45MPH THE THROTTLE STUCK AND THE PEDAL EXTENDED TO THE FLOOR. HE WAS ABLE PUT THE VEHICLE IN NEUTRAL; HOWEVER, AFTER STARTING THE VEHICLE IT ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED AND THE DEALER STATED THAT THE FAILURE WAS DUE TO A CRACKED BATTERY. THEY ALSO STATED THAT THERE WAS A SOFTWARE PROBLEM WITH DOWNLOADING THE COMPUTER DIAGNOSIS TO THE VEHICLE. THE INSURANCE COMPANY STATED THAT THE VEHICLE SHUT OFF ON 2 OCCASIONS WHEN THEY ATTEMPTED TO START IT. THE INSURANCE INVESTIGATOR STATED THAT THE FAILURE WAS CAUSED BY ACID LEAKING FROM THE BATTERY. THEY STATED THAT THE ALTERNATOR COULD HAVE CAUSED THE CRACK IN THE BATTERY. THE VEHICLE HAS BEEN AT THE DEALER FOR 2 MONTHS. THEY STATED THAT THE FAILURE WAS ELECTRICAL; HOWEVER, THE WOULD NEED TO REMOVE AS MANY COMPONENTS AS POSSIBLE TO DETERMINE THE FAILURE. THE COST FOR THE REPAIR WAS APPROXIMATELY $6,000. THE DEALER WAS UNABLE TO DETERMINE HOW LONG IT WOULD TAKE TO MAKE THE REPAIR. THE DEALER STATED THAT THE REPAIR WAS NOT COVERED UNDER THE WARRANTY. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD DO. THE MAINTENANCE ON THE VEHICLE WAS UP TO DATE PRIOR TO THE FAILURE. THE DEALER REPLACED THE THROTTLE MODULE, PCM UNIT, THE ELECTRICAL HARNESS, THE BATTERY AND THE BATTERY TRAY WERE REPLACED; HOWEVER, THE FAILURE WORSEEND. THE CURRENT MILEAGE WAS 53,235 AND THE FAILURE MILEAGE WAS 53,229.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199858August 16, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR CONDITIONER STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE WIRING FOR THE IGNITION SYSTEM BURNED DUE TO EXTREME HEAT. THE CONTACT IS CONCERNED BECAUSE THE FAILURE COULD CAUSE AN UNDERHOOD FIRE. SHE ALSO FEELS THAT THE VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER 04V385000 (ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR). THE SPEED AND POWER TRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199878August 16, 2007
SUSPENSION
VEHICLE HAS AN UNCONTROLLABLE SHIMMY OR WOBBLE SOMETIMES AT SPEEDS ABOVE 40 MPH. IT SEEMS THAT THERE IS NO RHYME OR REASON AS TO WHEN IT MIGHT OCCUR BUT IS USUALLY PRECIPITATED BY ONLY MINOR HIGHWAY BUMPS OR DIPS. IT WILL NOT COME BACK UNDER CONTROL UNTIL THE VEHICLE SLOWS DOWN CONSIDERABLY. I HAVE HAD TIMES WHEN I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197764July 29, 2007
SUSPENSION:FRONT:HUB
MY 2004 DODGE RAM 1500 TRUCK HAS 26,000 MILES ON IT. WE HAVE BEEN TOLD BY A MECHANIC'S SHOP THAT THE FRONT HUB BEARINGS ARE IN DIRE NEED OF BEING REPLACED. I SEE THAT 2006 MODELS HAVE BEEN RECALLED BY DODGE FOR THE SAME PROBLEM. I DO NOT THINK THAT 26,000 MILES WARRANTS SOMETHING OF THIS NATURE FAILING AND IT SEEMS APPARENT THAT THIS IS A MANUFACTURER'S DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196841July 19, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. AT 62,000 MILES, AN OIL CHANGE WAS PERFORMED ON THE VEHICLE. AS A RESULT OF THE OIL CHANGE, THE FRONT CV JOINT ON THE DRIVESHAFT FAILED AND DAMAGED THE TRANSMISSION, THE TRANSFER CASE, AND THE FLOOR BOARD. THE BEARINGS LACKED THE PROPER AMOUNT OF GREASE. THE DEALER STATED THAT THE CROSS MEMBERS NEEDED TO BE ABLE TO CATCH THE DRIVESHAFT. HOWEVER, IF THE CONTACT IS DRIVING AT A HIGH RATE OF SPEED, HE COULD DAMAGE THE CROSS MEMBERS. THE DEALER ALSO STATED THAT THEY COULD AND WOULD NOT SERVICE THE VEHICLE BECAUSE IT WAS DRIVEN TOO LONG AFTER THE COMPONENT FAILED AND THE PARTS ARE NO LONGER UNDER WARRANTY. GENERAL MOTORS INFORMED THE DEALER TO NO LONGER GIVE THE CONTACT ANY FURTHER INFORMATION DUE TO THE PROPRIETY ISSUES ASSOCIATED WITH THE DEFECT. THE CONTACT STATED THAT WHEN THE FLOOR BOARD GAVE IN, IT MILDLY INJURED HIS SON'S FOOT. ALSO, THE FLOOR BOARD SEVERED SEVERAL PIPE LINES. THE CURRENT MILEAGE IS 66,000 AND FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10195965July 10, 2007
SUSPENSION, WHEELS
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. THE VEHICLE HAS 20 INCH TIRES AND THE WHEELS ARE UNSTABLE. WHILE DRIVING 65 MPH OVER BUMPS IN THE ROAD, THE VEHICLE VEERS INTO ANOTHER LANE. THE DEALER STATED THAT NOTHING IS WRONG WITH THE VEHICLE. THE CURRENT MILEAGE IS 60,279 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/01/08. *LJ UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195690July 9, 2007
ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
WHILE DRIVING ON FREEWAY ENGINE STALLED IMMEDIATELY WITHOUT WARNING DUE TO FAILURE OF THE FUEL LIFT PUMP. HAD TO PURCHASE A DEALER MANUFACTURED RETROFIT KIT, WHICH INCLUDED A NEWLY DESIGNED FUEL LIFT PUMP AND WIRING HARNESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195926July 9, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, AIR BAGS:FRONTAL
THE RIGHT LAMPS ARE NOT RECEIVING THE PROPER CURRENT, ONLY RECEIVING CURRENT WHILE UTILIZING THE PARK LAMP. NO BRAKE, HAZARD OR TURN LIGHTS. ! USING THE TEST LIGHT I TESTED EVERY FUSE WITHIN THE POWER DISTRIBUTION CENTER WHICH INDICATED IN NO FAILURES OR BLOWN FUSES. YET WHEN UTILIZING THE RIGHT BLINKER THE RELAY HAS A MUFFLED CLICK THAT WAS BARELY AUDIBLE UNLIKE THE LEFT BLINKER WHERE THE RELAY SOUNDED NICE AND STRONG WITH OR WITHOUT THE TRAILER TOW HARNESSES BEING UTILIZED. UPON RESEARCH I FOUND THAT THIS WAS A VERY COMMON PROBLEM WITH VARIOUS YEARS OF DODGE LAM?S. II BELIEVE THAT THIS PROBLEM THAT VARIES IN LOW OR HIGH MILEAGE DODGE TRUCK?S NEEDS TO BE ADDRESSED BY THE MANUFACTURER DUE TO THE VAST AMOUNT OF COMPLAINTS AND QUERIES FOR THE SAME EXACT PROBLEMS. I HAVE BEEN TOLD BY THE DEALER THAT THE PROBLEM MAY BE THE INTEGRATED POWER MODULE), $ 300.00 JUST SO HAPPENS TO CONTROL EVERYTHING INCLUDING MOST IMPORTANTLY THE AIR BAG SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195190July 2, 2007
STRUCTURE:BODY:DOOR
WHILE GETTING INTO 2004 DODGE RAM 1500 THE MOUNTING HANDLE INSIDE THE CAB FAILED AND CAUSED ME TO FALL OFF THE RUNNING TUBE ONTO THE GROUND STRIKING MY HEAD. I AM HANDICAPPED AND REQUIRE A STRONG GRIP TO ASSIST ME INTO THE CAB OF THE TRUCK. THIS VEHICLE WAS CHOSEN DUE TO ITS WIDE DOORS AS MY FOOT HAS BEEN FUSED AND WILL NOT BEND. I AM NOT SURE WHY I WAS NOT SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Dodge Ram