Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#11130327September 20, 2018
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT UNLOCK FOR THE DRIVER TO ENTER THE VEHICLE. THE ELECTRONIC REMOTE LOCK WAS NOT FUNCTIONING. THE CONTACT ATTEMPTED TO MANUALLY OPEN THE DOOR WITH THE KEY, BUT THE KEY FAILED TO TURN AND UNLOCK THE DOOR. IN ORDER TO ENTER THE VEHICLE, THE DRIVER HAD TO ENTER THROUGH THE REAR DOOR AND CLIMB OVER TO REACH THE FRONT DRIVER'S SEAT. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129228September 13, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
FIRST IT WAS FUEL LIGHT COMING ON THEN THE ENGINE LIGHT STARTED COMING ON. GOT THAT OFF THEN THE BLOWN LIGHT STARTED COMING ON CHANGE ALL BLOWN FUSES AND LIGHTS BUT LIGHT WOULDN'T GO OUT AND ENGINE LIGHT CAME BACK ON. PAID TO FIXED AFTER 1 YEAR IT STARTED UP ALL OVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128779September 11, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 55 MPH, THE DRIVESHAFT DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HAYES CHRYSLER GAINESVILLE (3115 FRONTAGE ROAD, GAINESVILLE, GA 30504, 855-439-2860) WHERE IT WAS DIAGNOSED THAT THE REAR END NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 240,075. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124023September 2, 2018
POWER TRAIN
NOISE FROM REAR END. GARAGE FOUND CHUNKS OF METAL INSIDE, PASSENGER SIDE CARRIER RETAINER LOOSE, C CLIPS LOOSE, PINION RETAINER LOOSE. CLUTCHES SLIPPING. VEHICLE IN.MOTION GRINDING NOISE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120598August 17, 2018
FUEL/PROPULSION SYSTEM
FUEL TANK STRAP FAILED DUE TO RUST - TANK DRAGGED - 2004 NOT COVERED UNDER THE RECALL THAT INCLUDED 2009 - 2012. IT SHOULD BE INCLUDED BECAUSE EVERYTHING THEY SAID COULD HAPPEN, DID. PAID $249.54 TO REPAIR AT DEALERSHIP. FREEHOLD DODGE - FREEHOLD, NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115501August 3, 2018
SEAT BELTS
WHILE SEAT BELTS ARE BUCKLED SEAT BELT WARNING LIGHT DOES NOT TURN OFF WHILE STATIONARY AND MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113590July 25, 2018
EXTERIOR LIGHTING
JUST THE OTHER DAY WHEN I WENT TO GO TO THE STORE MY LOW BEAM HEAD LIGHTS CAME ON BUT WHEN I WENT TO GO HOME, I STARTED THE TRUCK AND THE LOW BEAM HEADLIGHTS WOULD NOT COME ON AND I HAD TO TAKE BACK STREETS WITH ONLY MY PARKING LIGHTS. THIS HAS BEEN A COMMON PROBLEM WITH DODGE TRUCKS AND AUTOS FOR MANY YEARS. I CANNOT AFFORD TO PAY $1000.00 FOR A COMPUTER BOARD WHEN THIS IS A COMMON PROBLEM WITH DODGE. AFTER LOOKING ON - LINE, I FUND THAT MANY OF DODGE'S MODELS BUT THERE HAS BEEN NO RECALL. THIS IS SUCH A COMMON PROBLEM THAT IS IT NOT TIME FOR THE U.S. GOVERNMENT TO FORCE DODGE TO RECALL ALL THESE MODELS AND YEARS! IT IS A SAFETY PROBLEM WHEN THE LIGHTS STOP WORKING AT NIGHT WHEN THE AUTO IS BEING DRIVEN. MY LOW BEAMS WOULD NOT COME BACK ON WHEN I RETURNED TO THE TRUCK TO GO HOME SO I WAS NOT DRIVING THE TRUCK BUT NEEDED TO AND THE LIGHTS WOULD NOT COME ON WHEN I STARTED IT. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113050July 23, 2018
POWER TRAIN
WHILE DRIVING ON A MAJOR ROADWAY IN CONCORD, NC, WITH NO WARNING, THE REAR DIFFERENTIAL FAILED AND SEIZED, LOCKING UP THE REAR WHEELS AND SHEARING THE DRIVESHAFT, AND SLAMMING ME TO A COMPLETE STOP IN TRAFFIC. FORTUNATELY THE VEHICLES BEHIND ME WERE ABLE TO AVOID HITTING ME. THE TRANSMISSION SHOP CURRENTLY EVALUATING THE PROBLEM HAS STATED "THE PINION NUT CAME OFF AND DROPPED INTO THE GEARS". THIS IS A PROBLEM THAT CHRYSLER HAS ISSUED A RECALL FOR ON 2005 RAM 1500 PICKUPS, BUT NOT THE 2004 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110767July 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 35 MPH ON VARIOUS OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND FUNCTIONED NORMALLY. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD ACCELERATE AND THEN DECELERATE WITHOUT DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO BERGEY'S CHRYSLER JEEP DODGE RAM (408 HARLEYSVILLE PIKE, SOUDERTON, PA 18964, (215) 721-3470) WHERE THE CONTACT WAS INFORMED THAT THE IDLE AIR CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103884June 25, 2018
POWER TRAIN
WHILE DRIVING ON STREET THE REAR AXLE PINION NUT LOOSENED AND JAMMED THE REAR END WHICH RESULTED IN THE TRUCK TIRES LOCKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102016June 15, 2018
AIR BAGS
"TAKATA RECALL" I HAVE ATTEMPTED TO GET MY AIRBAG REPLACED AND THE DEALERSHIP STATES THAT THEY CANNOT WORK ON THE VEHICLE BECAUSE IT HAS AFTERMARKET WIRING. THE WIRING IS NOT ATTACHED TO THE AIRBAG AND SHOULD HAVE NO IMPACT ON THE ABILITY OF A REPLACEMENT AIRBAG WORKING. THE CURRENT FIX THEY DESIRE IS FOR ME TO FIND A SHOP OF SOME KIND THAT REMOVES HEAD UNITS AND HAVE THEM REMOVE AT MY COST, AND THEN HAVE THE AIRBAG INSTALLED AND THEN HAVE THE HEAD UNIT RE-INSTALLED AT MY COST. I PURCHASED THE VEHICLE AS IS A LITTLE OVER A YEAR AGO. I JUST WANT MY TRUCK TO BE SAFE FOR MY FAMILY TO BE IN. MY CURRENT CASE NUMBER WITH DODGE CUSTOMER SERVICE IS 34528836. PLEASE HELP ME GET THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099867June 4, 2018
SEAT BELTS
DRIVERS SEAT BELT DOES NOT LOCK OR RESTRAIN DURING HEAVY BREAKING, ALSO DOES NOT RETRACT WHEN PULLED OUT FOR USAGE. DANGER OF INJURY FROM AIR BAG DEPLOYMENT IF INVOLVED IN FRONTAL CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099238June 1, 2018
AIR BAGS
THIS RECALL HAS BEEN COMPLETED ON NOVEMBER 1, 2016 BY ORLANDO DODGE-JEEP AT 4101 W. COLONIAL DR., ORLANDO FL. THE INVOICE # DOCS483219 SHOWS THAT BOTH AIR BAGS HAVE BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098803May 30, 2018
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING GEAR BOX SIDE BOLT SHEARED IN HALF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MECHANIC INFORMED THE CONTACT OF A POSSIBLE RECALL, BUT THE CONTACT DID NOT HAVE THE RECALL INFORMATION AVAILABLE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF GRANTS PASS (1421 NE 6TH ST, GRANTS PASS, OR 97526) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 152,073.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098693May 29, 2018
ENGINE
ENGINE SHUTS OFF AT LOW SPEEDS WHILE DRIVING, VERY HAZARDOUS. NOTICE ESPECIALLY AFTER I FILL THE GAS TANK UP. WHEN ENGINE SHUTS OFF, YOU LOOSE POWER STEERING ADN BRAKES. HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097950May 25, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. SINCE 2005, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE GEAR INTO PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V462000 (POWER TRAIN) IN 2006. THE VEHICLE WAS TAKEN TO NAPLES DODGE CHRYSLER JEEP (6381 AIRPORT PULLING RD N, NAPLES, FL 34109) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE RECALL HAD BEEN REPAIRED ONCE FOR A COMPUTER UPGRADE. EVEN THOUGH THE RECALL FAILURE RECURRED, THERE WOULD BE AN OUT OF POCKET COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096480May 17, 2018
WHEELS
DRIVING VEHICLE ON A STRAIGHTAWAY AT 30MPH AND FRONT DRIVER'S SIDE WHEEL BROKE OFF AND FLEW ACROSS THE STREET. VEHICLE DID NOT ROLL AND DRIVER ABLE TO PUSH INTO PARKING LOT AWAITING TOW. WHEEL HUB CRACKED PER MECHANIC REPORT. RAM CUSTOMER SERVICE DECLINED INVESTIGATION DUE TO "NOT ORIGINAL OWNER, NO CURRENT SERVICE CONTRACT, AND NOT A COMMERCIAL VEHICLE" BUT CONFIRMED THAT THIS VIN NOT INCLUDED IN RECALL OF OTHER RAM 1500 FOR SAME ISSUE DIFFERENT YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094074May 16, 2018
UNKNOWN OR OTHER
WHEN I ORDERED MY 2004 DODGE RAM THE SIDE AIRBAGS WERE OPTIONAL AND I ORDERED THEM. SINCE THE AIRBAGS OCCUPIED THE SIDE AREA ABOVE THE DOOR WINDOWS THE "GRAB HANDLES WERE RELOCATED TO THE A-PILLAR FOR THE DRIVER AND FRONT SEAT PASSENGER. YESTERDAY I WENT TO ENTER THE TRUCK, PARKED IN A PARKING LOT, AND GRABBED THE HANDLE IT PULLED OFF THE A-PILLAR. EVERYONE I HAVE TRANSPORTED IN THE TRUCK USES THESE "GRAB HANDLES" TO ENTER AND EXIT. THIS IS A VERY IMPORTANT SAFETY ITEM. I PROVIDE TRANSPORTATION FOR A FRIEND WHO CAN NO LONGER DRIVE AND HAS HAD HIS LEG AMPUTATED BELOW THE KNEE. IT IS ALMOST IMPOSSIBLE FOR HIM TO ENTER THE TRUCK WITHOUT THE USE OF THE GRAB HANDLE. THE 2 BOLTS THAT HOLD THE "GRAB HANDLE" TO THE A-PILLAR DID NOT PULL OUT, THE END OF THE PLASTIC SOCKET THE BOLT MOUNTS IN PULLED FROM AROUND THE BOLT AND FREED THE "GRAB HANDLE" AND ALMOST DUMPED ME ON THE GROUND. SINCE THE A-PILLAR TRIM/GRAB HANDLE IS IDENTIFIED AS A "GRAB HANDLE" IN THE FACTORY SHOP MANUAL I FEEL THAT THIS SHOULD BE BROUGHT TO YOUR ATTENTION AS A SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093770May 14, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE ATTEMPTING TO HOLD ONTO THE ROOF HANDLE, THE HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084705April 12, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING ON A BUSY INTERSTATE HIGHWAY RECENTALLY AND PULLING A CAR TRAILER, I WAS RETURNING HOME FROM A VACATION WHEN THE THROTTLE POSITION SENSOR (TPS) FAILED. THIS RESULTS IN A "DEAD PEDAL" SITUATION, WHERE THE ENGINE FALLS TO IDLE, AND THERE IS NO 'DRIVE' TO THE WHEELS. THIS SITUATION IS VERY SERIOUS AS SOMETIMES THERE IS NO WHERE TO PULL OFF THE INTERSTATE, DUE TO TRAFFIC LANE NARROWING. MY PERSONAL SITUATION WAS THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. TO RE-SET THE TPS, YOU MUST STOP, PUT IN PARK, TURN THE IGNITION OFF, WAIT APPROX. 10-15 SECONDS, AND THEN RE-START. IT SHOULD RE-SET AND YOU CAN DRIVE AWAY, ALTHOUGH A 'CHECK ENGINE' LIGHT APPEARS. IN MY CASE, THE TPS FAILED A SECOND TIME, A SHORT DISTANCE AWAY, AND I HAD TO REPEAT THE STEPS. THE SECOND TIME IT "WORKED" AND I WAS ABLE TO DRIVE HOME. THIS FAILURE OF THE TPS HAD A PROFOUND EFFECT ON ME PERSONALLY. THERE IS NO WARNING THAT THIS IS ABOUT TO HAPPEN. WHEN IT DOES HAPPEN, YOU HAVE NO THROTTLE INPUT AND YOU MUST GET OFF THE ROAD. ALL I COULD THINK ABOUT DURING THOSE MOMENTS OF PANIC, WAS BEING SMASHED INTO FROM THE REAR! I AM AWARE THIS IS AN ISSUE WITH MY TYPE OF VEHICLE AS I HAVE DONE SOME FOLLOW UP RESEARCH ON THE INTERNET FOLLOWING MY INCIDENT. I WANT TO INFORM YOU, THAT I PURCHASED THE VEHICLE NEW IN 2004. THIS VEHICLE IS IMMACULATE, AND ALL MAINTENANCE IS PERFORMED AT THE LOCAL DEALER. IN CAR GUYS TERMS, THIS VEHICLE WOULD BE CONSIDERED A "GARAGE QUEEN" AND THERE WOULD BE NO CONTRIBUTING FACTORS SUCH AS LACK OF MAINTAINCE, DIRT, ROAD GRIME, OR ABUSE. I AM CONVINCED THIS SITUATION WILL LEAD TO A SERIOUS ACCIDENT, IF NOT TO ME, THEN TO SOMEONE ELSE, AND I WANT TO INFORM YOU OF THIS POTENTIAL SERIOUS ISSUE. I HAVE SPOKEN TO THE DEALER/MECHANIC AND THE SOLUTION IS A TPS REPLACEMENT, BUT IN MY OPINION, THIS SHOULD NEVER HAPPEN IN THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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