Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10430819October 19, 2011
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCK WAS JAMMED AND THE KEY COULD NOT BE INSERTED INTO THE MANUAL KEY LOCK. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. UPDATED 11/29/11 *CN THE CONSUMER STATED THE DOOR ACTUATOR WAS REPLACED. 12/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430144October 13, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN PLACING THE TURN SIGNAL IN THE LOWER POSITION TO MAKE A LEFT TURN SIGNAL THE RIGHT SIGNAL WILL COME ON. SOME TIMES NETHER WILL COME ON WHEN LEVER PLACED IN THE RIGHT TURN POSITION. SOME TIMES LEFT TURN LIGHTS COME ON WHEN THE LEVER IS PLACED IN THE RIGHT SIGNAL POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429472October 11, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WITH THE KEY FOB REMOTE OR MANUALLY. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE DOOR OR THE REAR DRIVER SIDE DOOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE DEALER VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427881September 29, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
MY TRUCK STALLS AS I COME TO A STOP. THIS HAPPENS PROBABLY ABOUT 4 TIMES A MONTH SINCE THE DATE ABOVE. THE DEALERSHIP HASN'T BEEN ABLE TO FIND THE PROBLEM. I HAVE READ ON FORUMS ONLINE THAT A TON OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM. SOME SAY IT HAS TO DO WITH ERG VALVE AND IT SHOULD BE RECALLED. THEY SAID THEY REPLACE THE EGR VALVE AND THE PROBLEM IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427917September 29, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT) WAS RECEIVED IN THE MAIL. THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES, BUT IT WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. AFTER THE REPAIRS WERE COMPLETED, THE CONTACT STATED THAT THE OUT OF PARK ALARM WOULD EMIT A LOUD SOUND EVERY TIME THE VEHICLE WAS IN PARK. THE DEALER AND MANUFACTURER DENIED ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427197September 26, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT WAS DRIVING 65 MPH WHEN THE CONTACT DROVE OVER A POTHOLE AND THE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE, ESPECIALLY WHILE PULLING A FIFTH WHEEL. THE FAILURE MILEAGE WAS 87,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427507September 26, 2011
VISIBILITY
THE FRONT WINDSHIELD DEFROSTER WAS NOT BLOWING STRONG ENOUGH TO DEMIST THE WINDSHIELD. I TRIED THE HVAC KNOB ON OTHER SETTINGS, AND THE AIR FLOW WAS VERY WEAK ON ALL THE SETTINGS. UPON REMOVAL OF THE BLOWER MOTOR FROM THE AIR BOX, I DISCOVERED THAT THE RE-CIRCULATION DOOR HAD DROPPED DOWN AND WAS BLOCKING THE AIR FLOW TO THE BLOWER MOTOR. I WAS ABLE TO REMOVE THE RE-CIRCULATION DOOR FROM THE AIR BOX, AND UPON INSPECTION DISCOVERED IT HAD BROKEN AT THE CONNECTION POINT TO THE RE-CIRCULATION ACTUATOR. THE PIECE THAT HAD BROKEN AWAY FROM THE DOOR WAS STILL UP INSIDE THE AIR BOX. HAD THIS PIECE OF PLASTIC FALLEN INTO THE BLOWER MOTOR, IT MAY HAVE DAMAGED THE FAN OR CAUSED AN INJURY. THE HVAC FUNCTIONS WORK FULL STRENGTH NOW, BUT THERE IS NO WAY TO BLOCK THE OUTSIDE AIR FROM COMING INSIDE ON VERY HOT DAYS OR WHEN IT IS SMOKY OR THERE IS AN ODOR OUTSIDE. SOME PEOPLE MAY NOT BE MECHANICALLY ABLE TO FIX THIS PROBLEM ON THEIR OWN, AND I'VE READ THAT THE REPAIR BY THE DEALERSHIP IS EXPENSIVE. SOME PEOPLE HAVE HAD THE DOOR BREAK MULTIPLE TIMES. CHRYSLER CORPORATION SHOULD RECALL THESE VEHICLES AND INSTALL A BETTER DESIGNED AND STRONGER RE-CIRCULATION DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425878September 17, 2011
SUSPENSION
WHEN I WAS DRIVING BACK FROM A TRIP I HIT A ROUGH PATCH IN THE HIGHWAY AND THE TRUCK IMMEDIATELY STARTED VIOLENTLY SHAKING FROM SIDE TO SIDE AS THOUGH IT WERE BOUNCING FROM ONE FRONT TIRE TO THE OTHER IN THE FRONT END. AS I SLOWED DOWN TO PULL OVER THE SHAKING EVENTUALLY STOPPED. WE CHECKED THE CAR AND THERE SEEMED TO BE NOTHING WRONG, BUT THE TRUCK SEEMED TO DO THE SHAKING TO SMALLER AND SMALLER BUMPS ON THE ROAD AND THE PASSENGER SIDE TIRE STARTED TO SHOW A MARKED AMOUNT MORE WEAR THAN THE OTHERS. WE REPLACED THE SHOCKS, THE OUTER TIRE ROD, STABALIZER SHOCKS, TIRES AND THE SHAKING WENT AWAY FOR ABOUT A YEAR BEFORE IT CAME BACK. THIS IS VERY DANGEROUS AS THE CAR IS VERY HARD TO CONTROL WHEN IT HAPPENS AND YOU HAVE TO BREAK IMMEDIATELY. WHEN I WAS CALLED IN FOR A RECALL, FOR A SEPERATE ISSUE, BY DODGE I TRIED TO TALK TO THE MEN IN THE SERVICE DEPARTMENT ABOUT IT AND THEY PRETENDED TO NO NOTHING ABOUT THE "DEATH WOBBLE" THAT I HAVE READ ABOUT ALL OVER THE INTERNET AND WHEN DISCUSSING IT WITH A FRIEND FOUND OUT HE HAD THE SAME EXPERIENCE WITH IT. IT IS DEFINATELY A DEFECT OR DESIGN FLAW IN THESE DODGE TRUCKS, AND WHILE I WAS HOPING THAT DODGE WOULD STEP UP AND DO A RECALL, THE VERY LEAST I WOULD HAVE HOPED FOR WAS AN EXPLANATION OF WHAT I CAN DO TO FIX IT FROM THE DEALER RATHER THAN A DENIAL OF THERE BEING A PROBLEM AT ALL. I CANNOT AFFORD TO REPLACE THIS TRUCK AND CANNOT AFFORD TO REPLACE THE COMPLETE FRONT END SUSPENSION EVERY YEAR. SOMEONE NEEDS TO MAKE DODGE STEP UP AND INVESTIGATE THIS PROBLEM SO THAT PEOPLE LIKE MYSELF CAN FIX THE PROBLEM AND KNOW THAT WE WILL HAVE A SAFE TRUCK TO HAUL WITH. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425678September 15, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, STRUCTURE:BODY:DOOR, STRUCTURE
AC DOES NOT BLOW COLD ON PASSENGER SIDE AND FREEZES UP LOSING POWER; TOOK IT TO DEALER UNDER WARRANTY ON TWO OCCASIONS AND THEY SAID THEY COULD "NOT DUPLICATE COMPLAINT". I ALSO HAVE TAKEN IT TO THE DEALER WHILE UNDER WARRANTY AND COMPLAINED THAT THE DRIVERS DOOR NEVER SEALS PROPERLY AND THE WIND NOISE IS RIDICULOUS! THEY SAID THEY HEARD NOTHING AND "COULD NOT DUPLICATE" MY COMPLAINT. I HAVE REPLACED THE RUBBER DOOR STRIP WHICH DID NOTHING. THE DASH BOARD CRACKED WHILE UNDER WARRANTY AND THE DEALER SAID THAT I WOULD HAVE TO PAY $600 EVEN UNDER WARRANTY. ONLINE YOU CAN FIND THAT DODGE CLEARLY HAD A RESIN PROBLEM FOR SEVERAL YEARS CAUSING THEIR PLASTICS TO CRACK PREMATURELY. I HAVE LOOKED ONLINE FOR ALL OF THESE ISSUES AND THERE ARE NUMEROUS COMPLAINTS OUT THERE FOR THE SAME PROBLEMS. NO I HAVE NO WARRANTY AND STILL ALL THE SAME ISSUES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423884September 6, 2011
WHEELS, TIRES
WHILE TRAVELING ON THE HIGHWAY I-90 ONE OF MY PRO COMP ALL TERRAIN TIRES 33/12.5/R17 LOST ALL THE TREAD, OIT PEELED OFF LIKE A RETREAD (THEY ARE NOT RE TREADS) THEY HAD ABOUT 50% TREAD LIFE LEFT ON THE TIRES AND I HAD JUST CHECKED THE TIRE PRESSURE AS I WAS HAULING A HORSE TRAILER. AS THE TREAD CAME OFF THE TIRE IT MADE A COUPLE ROTATIONS AND COMPLETELY DESTROYED THE SIDE OF MY TRUCK BED. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL TO THE SIDE OF THE ROAD. THE TIRE STILL HAD AIR IN IT JUST NO TREAD. THE TREAD COMPLETELY SEPARATED FROM THE TIRE. I HAVE READ A NUMBER OF POSTS ON THE INTERNET WITH OTHERS HAVING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423933September 6, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 55 MPH THERE WAS A NOISE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST STATED THE ADJUSTMENT BOLT FOR THE TIE ROD CLAMP WAS MISSING. THE DEALER DOES NOT HAVE THE REPLACEMENT PARTS#J0180077 IN STOCK. THE MANUFACTURER WAS NOTIFIED AND REFERRED HER TO TWO OTHER DEALERS BUT THE PART WAS DISCONTINUED. THE FAILURE MILEAGE WAS 261,862.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423100September 2, 2011
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, A LOUD POPPING NOISE WAS HEARD AND HE LOST CONTROL OF THE STEERING. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE STEERING LINKAGE WAS DETACHED FROM THE STEERING BOX. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING LINKAGE DISCONNECTED FROM THE STEERING BOX. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422292August 27, 2011
UNKNOWN OR OTHER
DASH IS CRACKING!! .I TOOK TO THE DEALER. DEALER SAID PLASTIC IS NOT COVERED IN THE WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423273August 27, 2011
POWER TRAIN
WHILE DRIVING ON THE INTERSTATE, I HEARD A POP AND SAW SMOKE COMING OUT OF MY TRUCK. WAITING FOR THE TOW, I NOTICED THAT THE TRANSFER CASE HOUSING HAD CRACKED AND HAD SPEWED OIL ALL OVER THE BOTTOM OF THE TRUCK CAUSING THE SMOKE. AFTER SOME RESEARCH I FOUND THAT THE 2004 DODGE RAM 1500 4X4 (MY TRUCK) HAD BEEN RECALLED BECAUSE THE TRANSFER CASE ON A POSSIBLE 500+ VEHICLES HAD NOT BEEN TORQUED PROPERLY. THE NHTSA SUMMARY STATES "THIS COULD CAUSE THE TRANSMISSION ADAPTER OR TRANSFER CASE HOUSING TO CRACK AND LEAK FLUID". THE CAMPAIGN ID NUMBER IS 03V503000. ACCORDING TO CHRYSLER THE RANGE OF VINS INVOLVED IS 4J116316 THROUGH 4J174991. MY VEHICLE, BEING 4956, IS INSIDE THIS RANGE, BUT WAS NOT WAS NOT LISTED BY CHRYSLER (I'M ASSUMING BECAUSE IT WAS ONE OF THE VEHICLES THAT HAD "ALREADY BEEN INSPECTED OR REPAIRED"). IT SEEMS MORE THAN COINCIDENCE TO ME THAT MY TRUCK WAS MADE IN THE SAME PLANT, IN THE SAME LOT AND INSIDE THE SAME VIN RANGE, AND EXHIBITED THE SAME SYMPTOMS (A CRACKED TRANSFER CASE HOUSING), BUT CHRYSLER CUSTOMER SERVICE MAINTAINS THAT MY VIN IS NOT INCLUDED IN THE RECALL. I AM CURRENTLY FACING MORE THAN $2K IN REPAIRS FOR A PICKUP TRUCK WITH ONLY 44K MILES ON IT AND IT IS A DIRECT RESULT OF CHRYSLER ALLOWING THIS VEHICLE TO SLIP THROUGH THE CRACKS WITH SAFETY RECALL NO. C39. MY VEHICLE HAS OBVIOUSLY NOT BEEN "INSPECTED OR REPAIRED", AND CHRYSLER NEEDS TO MAKE IT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421487August 25, 2011
EXTERIOR LIGHTING
THE COMPLAINT I HAVE IS RELATED TO MY 2004 DODGE RAM 1500. I HAVE EXPERIENCED THE TURN SIGNALS DO NOT RESPOND ACCORDINGLY OR NOT AT ALL. IF TURNING LEFT, THE RIGHT SIGNAL WOULD COME ON, IF TURNING RIGHT, THE LEFT SIGNAL WOULD COME ON OR NOT AT ALL. THIS ISSUE HAS ALSO AFFECTED MY WINDSHIELD WIPERS SPEED. I NO LONGER HAVE A HIGH SPEED WIPER OPTION. I FEEL THIS IS AN EXTREMELY DANGEROUS ISSUE AS VEHICLES BEHIND ME OR IN FRONT OF ME WILL NOT KNOW WHICH WAY I AM TURNING OR SWITCHING LANES IF THE NEED IS THERE. I HAVE TO CONTINUOUSLY HAVE TO JIGGLE THE STEERING WHEEL TO GET THE SIGNALS TO WORK. THERE ARE SEVERAL REPORTS OF THIS ISSUE WITH VARIOUS YEARS OF THE DODGE TRUCKS AND DURANGOS AND BELIEVE THIS SHOULD BE A RECALL ISSUE. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419982August 18, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED AN EIGHTEEN INCH FRACTURE ABOVE THE INSTRUMENT CLUSTER. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE AN ELECTRICAL ISSUE OR ERRONEOUS AIR BAG DEPLOYMENT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE AND THE MANUFACTURER ADVISED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420329August 17, 2011
UNKNOWN OR OTHER
DASH BOARD IS CRACKING JUST LIKE ALL THE OTHER DODGE TRUCKS OF THIS SAME TIME FRAME. IT HAS MANY SHARP EDGES THAT HAVE THE POTENTIAL TO DO HARM TO SOMEBODY. I DON'T UNDERSTAND, THERE ARE COUNTLESS COMPLAINTS OF THIS ON EVERY FORUM AND COMPLAINT SITE. THERE WAS ALSO A NEWS BROADCAST ABOUT, AND HAS ANYBODY TRIED TO RESOLVE THIS PROBLEM? THE ONLY RESPONSE YOU GET IS "GET A DASH COVER" . NO, I DON'T WANT SOMETHING TO COVER-UP THE CRACK I WANT IT FIXED. SURE, I CAN BUY A NEW ONE, BUT IT WILL JUST DO IT AGAIN IN A COUPLE OF YEARS. THEY NEED TO PRODUCE A BETTER DASH, MADE OF BETTER MATERIAL, AND SHOW SOME KIND OWNERSHIP OF THE PRODUCT THEY PRODUCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419087August 11, 2011
STEERING
OIL SEAL ON PITMAN SHAFT ON STEERING BOX GAVE WAY SUDDENLY SPRAYING ENGINE WITH OIL AND CAUSING LOSS OF POWER STEERING. UPON INSPECTION, IT WAS NOTED THAT THE BEARING ON THE PITMAN SHAFT HAD FAILED. THIS MUST BE A COMMON PROBLEM AS EVEN THE DEALER COULDN'T FIND A STEERING BOX!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418233August 9, 2011
POWER TRAIN
ENGINE STALLS UPON BREAKING. THIS IS AN INTERMITTENT PROBLEM. LOSS OF COMPLETE POWER GOING 45 MPH , ALL 4 BREAKS LOCKED UP ON THERE OWN, VEHICLE RESTARTED ON IT'S OWN. SOMETIMES DOES NOT WANT TO RESTART. CHECK ENGINE LIGHT DOES NOT COME ON , NOR THROW CODES. OVER THE PAST 3 YEARS THIS HAS HAPPENED APX 50 TIMES. NO WARNING LEADING UP TO COMPLETE LOSS OF POWER. PARTS ALREADY REPLACED INCLUDE: FUEL PUMP, CRANKSHAFT POSITION SENSOR AND IGNITION SWITCH. NONE OF WHICH HAVE RESOLVED THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417097August 4, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THE STEERING WHEEL WAS PULLING WHILE MAKING A RIGHT OR LEFT TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE ON THE FRONT TIE ROD. THE FAILURE ALSO CAUSED THE DRIVERS SIDE TIRES TO WEAR SEVERELY AND THE STEERING WHEEL TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,700 AND THE CURRENT MILEAGE WAS 89,104.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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