Dodge Ram Complaints (2007)

1,106 consumer complaints on file.

#10237099August 5, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2007 DODGE RAM 1500. WHEN THE CONTACT WOULD SHIFT INTO PARK, TURN OFF THE VEHICLE, AND REMOVE THE KEY FROM THE IGNITION, THE VEHICLE WOULD REMAIN RUNNING. HE CALLED ROADSIDE ASSISTANCE AND THE TOW TRUCK DRIVER TOWED THE VEHICLE WHILE IT WAS STILL RUNNING. THE VEHICLE WAS TOWED TO THE DEALER AND A TECHNICIAN STATED THAT THE IGNITION SWITCH WAS FAULTY. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE FAILURE MILEAGE WAS 21,184 AND CURRENT MILEAGE WAS 21,439. UPDATED 09/16/08 *BF UPDATED 09/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235015July 18, 2008
TIRES:VALVE
2007 DODGE RAM TRUCK WITH DEFECTIVE VALVE STEMS. CONSUMER STATES THAT TRUCK'S TIRES LOST AIR PRESSURE DUE TO DEFECTIVE VALVE STEMS. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234114July 13, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I PURCHASED A 2007 RAM 2500 DIESEL ON DEC. 31, 2007. IT HAS BEEN IN THE DEALER 9 TIMES FOR A CHECK ENGINE LIGHT AND THE PROBLEM IS STILL UNRESOLVED. I AM CURRENTLY DEALING WITH IMPARTIAL SERVICES GROUP ON A BUYBACK WHICH HAS BEEN A NIGHTMARE. IF THERE IS A PLACE TO FILE A COMPLAINT AGAINST THEM I'D SURE LIKE TO KNOW ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233094July 2, 2008
POWER TRAIN:DRIVELINE
2007 DODGE RAM 2500 (2771 MILE,9 MON OLD) FRONT END LOCKED UP AT 60 MPH. DEALER CLAIMED EXTERNAL DAMAGE TO DIFFERENTIAL CASING..NOT COVERED BY WARRANTY.....INSURANCE AGREES TO PAY... NO WARNING PRIOR TO EVENT. 2 CHILDREN IN VEHICLE AT THE TIME. NO RECOLLECTION OF ANY COLLISION TO CAUSE "DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232625June 29, 2008
STRUCTURE:BODY
TRAVELING ON A DIRT ROAD, OUR 2007 2500 DODGE RAM HIT A THREE INCH STUMP, (WE WERE ONLY GOING ABOUT 5 M.P.H.) RESULTING IN BENDING THE DIFFERENTIAL HOUSING AND SUBSEQUENTLY RELEASING ALL THE DIFFERENTIAL FLUID. THIS CAUSED THE FRONT AXLE TO LOCK UP ON THE HIGHWAY. THE TRUCK SKIDDED TO THE SIDE OF THE ROAD. OUR 1996 PATHFINDER NAVIGATED THE AFOREMENTIONED ROAD SEVERAL TIMES AND WE NEVER HAD ANY PROBLEMS. ALL OF THE COMPONENTS THAT WERE HOUSED IN THE FRONT AXLE HAD TO BE REPLACED. WE STRONGLY FEEL THAT IT IS A DESIGN ERROR, BUT CHRYSLER REFUSED TO COVER UNDER MANUFACTURE WARRANTY, CITING DRIVER ERROR. (THE TRUCK IS LESS THAN A YEAR OLD) IF MY HUSBAND HADN'T REALIZED THAT THERE WAS FLUID LEAKING AFTER THE 'MINOR BUMP', WE WOULD HAVE WRECKED GOING 70 M.P.H. ON THE HIGHWAY. THE DODGE RAM IS TOUTED AS BEING BUILT 'RAM TOUGH' BUT SUCH A 'MINOR BUMP' COULD HAVE COST US OUR LIVES HAD WE NOT REALIZED WHAT HAD HAPPENED. CHRYSLER SHOULD HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232628June 29, 2008
SUSPENSION:FRONT
BOTH FRONT SHOCK ABSORBERS RUPTURED LEAKING OUT THEIR FLUID WITHIN WEEKS OF EACH OTHER. WHILE AT DEALER HAVING THEM REPLACED UNDER WARRANTY NOTICED THREE OTHER OWNERS WITH SAME PROBLEM. WAS TOLD BY DEALER THAT IT ONLY EFFECTS 1500 4X4 MODELS AND ONLY FRONT SHOCKS. THERE SHOULD BE A RECALL ISSUED SINCE THIS PROBLEM HAS SUCH A HIGH FAILURE RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232298June 25, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNED A 2007 DODGE RAM 2500. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE PARTICULATE FILTER WAS CAUSING THE FAILURE. THE TECHNICIAN CLEANED THE FILTER; HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN A FEW WEEKS LATER. HE TOOK THE VEHICLE TO THE DEALER A SECOND TIME FOR A COMPUTER UPGRADE THAT WOULD CLEAR ALL THE CODES IN THE VEHICLE. THE ENGINE LIGHT ILLUMINATED FOR THE THIRD TIME AND THE DEALER STATED THAT THE VEHICLE WAS UNDER A RECALL, IN WHICH THEY REPAIRED THE VEHICLE FOR FREE. THE ENGINE LIGHT ILLUMINATED FOR THE FOURTH TIME A MONTH LATER AND THE VEHICLE WAS RETURNED TO THE DEALER. THEY PERFORMED A SECOND COMPUTER UPGRADE AND ALSO REPLACED THE TURBO. THE ENGINE LIGHT ILLUMINATED FOR THE FIFTH TIME AND THE DEALER REPLACED A VALVE AND UPGRADED THE VEHICLE AGAIN. AT THAT TIME, THE CONTACT BEGAN RESEARCHING THE LEMON LAW. THE CHECK ENGINE LIGHT ILLUMINATED FOR THE SIXTH AND SEVENTH TIME A MONTH LATER. AFTER THE EIGHTH FAILURE, THE DEALER OFFERED THE CONTACT A NEW VEHICLE. THE CONTACT NOW OWNS A 2008 DODGE RAM 2500. WITHIN THE FIRST MONTH OF DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER AND THEY PERFORMED A COMPUTER UPGRADE. TWO WEEKS PRIOR TO THE UPGRADE, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE ENGINE LIGHT ILLUMINATED FOR THE THIRD TIME TWO WEEKS AFTER THE UPGRADE. THE VEHICLE IS CURRENTLY AT THE DEALER. ALL THE REPAIRS WERE PERFORMED UNDER WARRANTY. THE FAILURE MILEAGE WAS 500 AND CURRENT MILEAGE WAS 1,906.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230351June 9, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 35 MPH, THE CONTACT STRUCK A TREE HEAD ON. THE AIR BAGS FAILED TO DEPLOY AND HE INJURED HIS RIGHT EYE AS A RESULT. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 07/10/08. *LJ UPDATED *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10229517June 2, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH HER VEHICLE LOST POWER AND SHE WAS NOT ABLE TO DRIVE OVER 60 MPH THE SAME FAILURES LISTED IN RECALL #07V594000 . PRIOR TO THIS FAILURE NO WARNING SIGNALS WERE ILLUMINATED ON THE INSTRUMENTAL PANEL. AT 11700 MILES THE RIGHT WHEEL BARING AND THE DRIVE SHAFT WAS REPLACED. AT 38,000 MILES THE FRONT LEFT SHAFT AND CENTER BARING WAS REPLACED. DURING REPAIR THE INSTRUMENT PANEL WAS CONVERTED FROM MILES TO KILOMETERS, WHEN CONVERTED BACK THE ODOMETER READ 12,000 MILES LESS THAN WHAT IT HAD BEFORE. A SHORT TIME AFTER THE EGR VALVE BLEW ALONG WITH A 450 AMP FUSE. ALL REPAIRS HAVE BEEN AT AN AUTHORIZED DEALERSHIPS AND THEY HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 17700 AND THE CURRENT MILEAGE WAS 31,000. (SC) UPDATED 6/16/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229400May 31, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS EXITING A PARKING LOT MAKING A RIGHT HAND TURN FROM A DEAD STOP. I GRADUALLY PRESSED THE ACCELERATOR WHEN WITHOUT WARNING THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY. I PRESSED THE BRAKE PEDAL AS HARD AS POSSIBLE, HOWEVER THE POWER OF THE MOTOR WAS TOO MUCH FOR THE BRAKES TO OVER COME. THE FRONT BRAKES LOCKED UP AND I WAS NO LONGER ABLE TO STEER THE VEHICLE. DURING THIS EVENT I WAS BAFFLED, IT TOOK A MINUTE TO GRASP THE FACT THAT TRUCK WAS ACCELERATING ON ITS OWN. THE VEHICLE CRASHED INTO A GUARD RAIL AT APPROXIMATELY 15-20 MPH WHERE IT CONTINUED TO ACCELERATE UNTIL I TURNED OFF THE IGNITION. I CONTACTED CHRYSLER WHO CAME OUT AND TOWED THE VEHICLE TO THEIR SHOP. I AM CURRENTLY WAITING A RESPONSE FROM THE MANUFACTURER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10229098May 28, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*THE CONTACT OWNS A 2007 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT EXPERIENCES DIFFICULTY OPENING THE REAR WINDOW. THE HANDLE IS LOCATED BEHIND THE DRIVER'S SIDE HEAD REST. IN ADDITION, THE ACCELERATOR PEDAL IS TOO CLOSE TO THE BRAKE PEDAL, WHICH OCCASIONALLY CAUSES THE CONTACT TO ACCELERATE WHEN HE IS ACTUALLY TRYING TO BRAKE. ON ONE OCCASION, HE CRASHED INTO HIS HOME DUE TO THE PEDALS BEING SO CLOSE TOGETHER. NO ONE WAS INJURED DURING THE CRASH AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 2,990 AND FAILURE MILEAGE WAS 500. UPDATED 07/29/08 *BF UPDATED 07/29/08
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10227344May 7, 2008
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2007 DODGE 3500 LOST STEERING POWER. CONSUMER STATES THAT THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER. MECHANIC DETERMINED THAT A METAL GEAR IN THE POWER STEERING ASSEMBLY WAS FAULTY. *KB THE METAL SHAVINGS FROM THE HEAR HAD CONTAMINATED THE ENTIRE POWER STEERING SYSTEM AND HAD ALSO DAMAGED THE POWER STEERING PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226100April 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION, INTERIOR LIGHTING
I PURCHASED A RAM 1500, FROM DAY ONE THERE WAS PROBLEMS THE PASSENGER DOOR STAYED AJAR DUE TO BAD SENSOR SAYS DEALERSHIP LEAVING INTERIOR LIGHTS ON AT ALL TIMES AND WOULD DING EVERYTIME I TOOK OFF FROM A STOP. THEY SAID THAT THE CLUSTER WAS BAD SO THEY REPLACED IT WITH ONE THAT READ IN KILOMETERS INSTEAD OF MPH. LATER THEY REPLACED IT WITH A CLUSTER THAT READ IN MPH. TRANSMISSION GRINDS GEARS WHEN PUT IN REVERSE AND JUMPS WHEN PUT INTO DRIVE. ALSO TRANSMISSION SLIPS TO LOWER GEARS WHEN DRIVING THROWING ME FORWARD INTO THE DASH MULTIPLE TIMES. NOTHING HAS BEEN SUCCESSFUL IN REPAIRING THE TRANSMISSION AS OF YET ALTHOUGH THEY SAY THAT THEY REPROGRAMMED THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225627April 24, 2008
WHEELS:RIM
US CUSTOMER SERVICE - DODGE BRAND SITE BRIEF DESCRIPTION: WHEEL PROBLEMS COMMENTS: HELLO, I OWNED A 2001 RAM 1500 FOR 7 YEARS & 400,000 MILES WITH NO COMPLAINTS. I RECENTLY BOUGHT A 2007 4X4. I AM REALLY GLAD THAT DODGE HAS NOT MADE TOO MANY CHANGES TO THE TRUCK. I ONLY HAVE ONE MAJOR COMPLAINT ABOUT THIS TRUCK. THE WHEELS! I LIVE IN THE COUNTRY DOWN A DIRT ROAD. THE WHEELS ARE MADE WRONG. EVERYTIME I GO IN OUT FROM MY HOUSE WHEN IT'S MUDDY, THE MUD GETS IN A GROOVE ON THE INSIDE OF THE RIM THAT MAKES THE FRONTEND SHIMMY REALLY BAD. IT IS SO HARD TO DIG THIS DIRT AND MUD OUT YOU ALMOST HAVE TO TAKE THE WHEELS OFF TO GET IT ALL. THIS IS GOING TO REALLY WEAROUT THE FRONTEND PARTS VERY PREMATURELY. THE WHEELS ARE 17" AND ON GRAVEL ROADS, ROCKS GET HUNG BETWEEN THE RIM AND BRAKE CALIPER, AND CUT THE RIMS. 20" RIMS HAVE PLENTY OF CLEARANCE. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. THE SHAKING IS VERY DANGEROUS ON A WET HIGHWAY!! I HAVE TALKED WITH SEVERAL OTHER OWNERS EVEN CHEVY OWNERS THAT ARE HAVING THE SAME PROBLEM. I CONTACTED DODGE AND THEY REPLIED IT WASN'T OF ANY CONCERN TO THEM AND THAT I WAS ON MY OWN. IT SEEMS A TRUCK THAT LIST FOR $32,000 WOULD HAVE A SET OF WHEELS THAT WOULD NOT GIVE THIS MUCH TROUBLE. THANK YOU, [XXX] MILEAGE: 24,000 SERVICING DEALER: [XXX],WYNNE, AR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224995April 19, 2008
AIR BAGS
FRONT END ACCIDENT 40-45 MPH - NO AIR BAG DEPLOYMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10224851April 17, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 2 MPH, THE VEHICLE LURCHED FORWARD AND THE CONTACT WAS UNABLE TO INCREASE THE VEHICLE SPEED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD WHILE IN NEUTRAL. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. APPROXIMATELY THREE DAYS LATER THE DEALER CLEANED THE MAP SENSORS HOWEVER, THE FAILURE CONTINUED TO OCCUR. APPROXIMATELY, 3 DAYS LATER THE DEALER STATED THAT THE ECM AND CCN CAUSED THE FAILURE. THEY INSTALLED A BOOT LOADER AND UPDATED THE CCN; HOWEVER, THE FAILURE CONTINUED TO OCCUR. AS OF APRIL 17, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 1,347 AND CURRENT MILEAGE WAS 2,616.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224640April 15, 2008
ELECTRICAL SYSTEM:IGNITION
THE TRUCK WOULDN'T START. THERE WAS PLENTY OF POWER FROM THE BATTERY FOR THE LIGHTS, BELLS AND HORN BUT THE TRUCK WOULDN'T MAKE A SINGLE SOUND. BY PULLING AN IGNITION FUSE TO SEE IF BLOWN I ACCIDENTALLY RESET A CONTROL MODULE IN THE STEERING COLUMN. THIS WORKED FOR A WHILE BUT EVENTUALLY THAT TRICK NO LONGER WORKED AND I HAD TO CALL THE FREE ROADSIDE ASSISTANCE I GOT BY BUYING THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222333March 26, 2008
EXTERIOR LIGHTING:HEADLIGHTS
I GET BLINDED FROM PEOPLE FLASHING THERE BRIGHT LIGHTS AT ME NEARLY EVERY TIME I APPROACH AN ONCOMING CAR. I FEEL BAD FOR THEM BECAUSE I MUST BE BLINDING THEM TO. I DRIVE A 2007 DODGE 2500 MEGA-CAB 4/4. I DO LIKE TO SEE WELL WHEN DRIVING BUT AM AFRAID OF GETTING IN A WRECK DUE TO BLINDING LIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221755March 19, 2008
EQUIPMENT, POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT INSTALLED A PERFORMANCE PROGRAMMER TUNER CHIP IN THE VEHICLE, MANUFACTURED BY SUPERCHIPS. THE TUNER CHIP IS INSTALLED UNDER THE DASHBOARD OF THE VEHICLE. WHILE DRIVING BETWEEN 35-65 MPH, THE CLUTCH BEGINS TO FLIP OR STOPS SHIFTING INTO OTHER GEARS. THE CONTACT HAS NOT REPORTED THE FAILURE TO THE DEALER. THE CURRENT MILEAGE WAS 19,000 AND FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221351March 16, 2008
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
POWER DISTRIBUTION BOX UNDERNEATH FUSE BOX MELTS DOWN AND SMOKES EXCESSIVELY. PROBLEM COMES WITHOUT WARNING WHILE DRIVING. IN A MATTER OF 30 SECONDS THE DASH LIGHTS GO OUT AND MOTOR DIES, DRIVER LOSES POWER STEERING AND POWER BRAKES AND IS EXTREMELY HARD TO CONTROL, KEEPING IN MIND THIS IS A HEAVY DUTY TRUCK MADE FOR COMMERCIAL WORK, IN MY CASE I USE IT FOR HAULING IMPLEMENT EQUIPMENT AND VARIOUS STEEL PRODUCTS. THE MARCH 15TH INCIDENT WAS THE THIRD TIME THIS HAS HAPPENED. DURING THE LAST TIME THE WINDSHIELD WASHER PUMP TURNED ON AND PUMPED FLUID ON THE WINDSHIELD MAKING IT VIRTUALLY IMPOSSIBLE TO SEE. PROBLEM WAS NOT DIAGNOSED FIRST TWO TIMES TO THE SHOP, ONLY A REPLACEMENT PART WAS INSTALLED. PROBLEM OCCURS ABOUT EVERY 12,000 MILES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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