Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10480941October 17, 2012
STEERING, SUSPENSION, WHEELS
I WAS DRIVING MY 2004 DODGE 2500 4X4 DIESEL PICKUP AT 40-45 MPH. AS I WAS GOING INTO A CURVE IN THE ROAD, I DROVE OVER A ROUGH PART IN THE ROAD AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY BACK AND FORTH (LEFT AND RIGHT). IT WAS VERY HARD TO CONTROL THE VEHICLE, I NEARLY CRASHED INTO A CAR ON ONE SIDE OF ME AND A BRIDGE RAILING ON THE OTHER SIDE. I THOUGHT MAYBE ONE OF THE FRONT WHEELS WAS COMING OFF THE AXLE OR I HAD A BLOWOUT. I SLOWED DOWN AND FINALLY GOT THE VEHICLE UNDER CONTROL. I TOOK IT TO A DIESEL REPAIR SHOP IMMEDIATELY AFTER THIS HAPPENED AND THEY FOUND THE STEERING STABILIZER SHOCK LEAKING, THE OUTER TIE ROD AT THE DRAG LINK AND INNER TIE ROD HAD SOME PLAY, AND BOTH UPPER BALL JOINTS HAD SOME PLAY. THEY REPLACED THE STEERING STABILIZER SHOCK, THE RIGHT INNER TIE ROD, AND THE RIGHT OUTER TIE ROD. THESE REPAIRS CAME TO CLOSE TO $400. THEY MENTIONED THE "DEATH WOBBLE" PROBLEM AND SUGGESTED WE MIGHT ADD ADDITIONAL AFTERMARKET PARTS TO THE FRONT SUSPENSION TO PREVENT THIS FROM HAPPENING AGAIN. THE SHOP COULD NOT DO THE WORK RIGHT THEN OR I WOULD HAVE HAD IT DONE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE NOW; IT TOOK ALL MY DRIVING EXPERIENCE AND STRENGTH TO GET CONTROL OF THE VEHICLE, I DO NOT THINK A WEAKER OR INEXPERIENCED DRIVER COULD HAVE KEPT THE VEHICLE FROM CRASHING. AFTER LOOKING AT ALL THE EVIDENCE OF THIS "DEATH WOBBLE" PROBLEM ON THE INTERNET, I CANNOT BELIEVE THAT THE PROBLEM HAS NOT BEEN SOLVED AND THE VEHICLES RECALLED. PEOPLE COULD DIE AND OR BE INJURED AND PROBABLY ALREADY HAVE. THE ACCIDENT WOULD PROBABLY BE BLAMED ON DRIVER ERROR WITH BROKEN PARTS BLAMED ON THE ACCIDENT INSTEAD OF ON THE BROKEN PARTS CAUSING THE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479975October 12, 2012
ENGINE
VEHICLE WAS DRIVING THROUGH A PARKING LOT AT APPROXIMATELY 5 MILES PER HOUR WHEN SUDDENLY THE ENGINE STALLED. THERE WAS NO LOSS OF POWER TO ANY OTHER SYSTEMS. THE VEHICLE LITERALLY JUST CUT OFF. THE STEERING IMMEDIATELY BECAME TIGHT AND UNABLE TO TURN. I PLACED THE TRUCK IN PARK AND TURNED THE KEY TO THE OFF POSITION AND WAITED ABOUT 30 SECONDS AND TRIED TO RESTART THE TRUCK. IT OPERATED FOR ABOUT 25 YARDS BEFORE DOING THE SAME THING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479812October 11, 2012
FUEL/PROPULSION SYSTEM
INJECTOR #4 FUEL LINE HAS BROKEN 8 TIMES. 10-10-12 WAS THE MOST RECENT. SO FAR THIS YEAR THE LINE HAS BROKEN 3 TIMES. NORTH STAR DODGE IN SAN ANTONIO HAS ATTEMPTED TO FIX THE ISSUE WITHOUT SUCCESS AT LEAST 5 TIMES. DODGE/CHRYSLER CUSTOMER CARES RESPONSE TO REPEATED FAILURE IS..."LIVE WITH IT, IT'S AN 04". I HAVE HAD FUEL SPRAY ALL OVER THE ENGINE EACH TIME. I HAVE USUALLY BEEN ON HIGHWAY OR INTERSTATE. I AM CONCERNED THIS IS GOING TO EVENTUALLY RESULT IN A FIRE OR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479433October 9, 2012
TIRES
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE VEHICLE WAS BEING USED TO PULLING A 2006 THOR COMFORT TRAILER EQUIPPED WITH TOWMASTER TRAILER RADIAL TIRES, SIZE: 225/75/15. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH THE PASSENGER REAR TIRE FAILED. THE CONTACT WAS ABLE TO MERGE ONTO THE SHOULDER IN ORDER TO INSTALL THE SPARE TIRE. MONTHS LATER, THE FRONT PASSENGER SIDE TIRE FAILED FOLLOWED BY THE REAR DRIVER'S SIDE TIRE AILING THREE MONTHS LATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FAILURE WAS CAUSED BY UNDER INFLATION AND SEVERAL OTHER VARIANTS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478757October 5, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR. THE CONTACT REPLACED THE SPARK PLUGS AND NOTICED THAT THE VEHICLE FUEL TANK LEAKED FUEL WHEN IT WAS FULL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475877September 18, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475244September 12, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
MY 2004 DODGE RAM DRIVER SIDE STOP WORKING MY KEYS GOT LOCK INSIDE THE ONLY WAY TO OPEN IS BY USING THE REMOTE AND CLIMB THROUGH ONE OF THE OTHER DOORS WHICH NOW IT IS IMPOSSIBLE SINCE NONE OF MY DOORS OPEN ANYMORE SPECIALLY THE DRIVER DOOR THAT IT IS SUPPOSED TO OPEN EITHER WITH THE ORIGINAL KEY OR THE REMOTE WHICH I CAN'T DO EITHER, THIS IS VERY FRUSTRATING BECAUSE I AM AN OLDER WOMAN AND CAN'T BE CLIMBING THROUGH MY WINDOW TO DO PERFORM THIS. PLEASE HELP *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473281September 1, 2012
ENGINE
WHEN COMING TO A STOP OR IDLING IN TRAFFIC THE RPMS DROP LOW AND THE TRUCK SHUTS OFF. IN THE BEGINNING IT HAPPENED TWICE SPACED ABOUT A MONTH APART AFTER THE SECOND TIME I TOOK IT TO GET LOOKED AT FOUND NOTHING WRONG. DIDNT HAPPEN FOR A WHILE. NOW ITS HAPPENING OFTEN ITS BEEN TO SEVERAL PLACES NOBODY CAN FIND ANYTHING,NO CHECK ENGINE LIGHT ,HOOKED UP TO THE COMPUTER NOTHIN. CALLED DODGE DIRECTLY NO ANSWERS,WENT ONLINE FOUND TONS OF COMPLAINTS LIKE MINE ALL SPENDING THOUSANDS REPLACING VARIOUS PARTS WITH STILL NO SOLUTION. MY QUESTION ARE THERE ANY COMPLAINTS IN YOUR DATABASE LIKE MINE AND WHAT'S MY COURSE OF ACTION...AS THE LAST TIME IT HAPPENED I STOPPED TO MAKE A TURN JUST AS I STARTED IN THE INTERSECTION IT SHUTOFF..DO I HAVE TO GET IN AN ACCIDENT BEFORE DODGE WILL HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473013August 30, 2012
STEERING, SUSPENSION
I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH WHEN MY TRUCK WENT INTO WHAT CONSUMERS ARE CALLING "THE DEATH WOBBLE." THE TRUCK STARTED SHAKING UNCONTROLLABLY, MAKING IT HARD TO DRIVE. IT HAS CONTINUED TO DO IT, AND MECHANICS ARE HAVING A DIFFICULT TIME FINDING OUT WHAT IS WRONG. MY WIFE AND SON WERE IN THE TRUCK WITH ME WHEN IT HAPPENED THE FIRST TIME, AND I'M AFRAID FOR THEM TO RIDE IN THE TRUCK NOW BECAUSE OF IT. I SHOULDN'T HAVE TO FEAR DRIVING MY MAIN SOURCE OF TRANSPORTATION...ESPECIALLY WHEN IT'S NOT A BAD VEHICLE. I'M NOTICING NUMEROUS COMPLAINTS REGARDING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472735August 28, 2012
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR LOCK IS STUCK IN THE DOWN POSITION AND CANNOT BE UNLOCKED FROM OUTSIDE EVEN WITH KEY. REMOTE DOES NOT WORK EITHER TO UNLOCK DOOR. VERY DANGEROUS WITH POSSIBLE CHILDREN AND/OR PETS INSIDE THE VEHICLE IN 100 DEGREE TEXAS HEAT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470252August 11, 2012
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
UPON STARTING THE VEHICLE, I TURNED THE CLIMATE CONTROL TO THE DEFROST SETTING. AFTER 5 MINUTES, NO AIR WAS BLOWING TO THE WINDSHIELD, ONLY FROM THE DASH VENTS. NO FLOOR AIR, NO DEFROSTER AIR, ONLY DASH VENT AIR. TEMPERATURE ADJUSTED FROM WARM TO COLD JUST FINE, HOWEVER. I CALLED THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM, WAS TOLD TO BRING THE TRUCK IN FOR A DIAGNOSIS AT A FEE TO PROVIDE AN ESTIMATE. I CALLED A SECOND DEALERSHIP, WAS TOLD BY THE SERVICE MANAGER THAT BY MY DESCRIPTION, THE "RECIRC" DOOR AND "MODE 1" DOOR NEEDED REPLACEMENT. THE "MODE 2" DOOR MIGHT ALSO NEED REPLACEMENT, BUT THAT MY "BLEND" DOOR IS WORKING. THE ESTIMATED COST TO REPAIR WOULD BE AROUND $1300.00 TO GET MY DEFROSTER FUNCTIONING AGAIN. I ASKED IF THIS WAS A COMMON ISSUE, HE SAID IT WAS VERY COMMON. I ASKED IF THERE WAS A RECALL ON THIS ISSUE, HE REPLIED THAT THERE WERE NO RECALLS FOR COMFORT FEATURES, THAT HE WAS AWARE OF. I WOULD THINK THAT THE DEFROSTER WAS A SAFETY ISSUE FOR VISIBILITY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469058August 3, 2012
SUSPENSION, STEERING
WHILE DRIVING AT 55MPH AND ABOVE,HIT BUMP ON HIGHWAY AND THE FRONT END STARTED TO SHAKE VIOLENTLY. THE TRUCK ALMOST WENT INTO THE OTHER LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466659July 19, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE DEFROST SYSTEM DID NOT FUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO DEFROST THE WINDSHIELD. THE FAILURE LED TO REDUCED VISIBILITY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465449July 12, 2012
STRUCTURE
GOT IN TO THE TRUCK AND NOTICED THE DASH WAS CRACKED STRAIGHT THROUGH THE MIDDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464580July 7, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DRIVERS SIDE DOOR LOCK WILL NOT IN UNLOCK USING THE UNLOCK SWITCH. SWITCH UNLOCKS THE OTHER DOORS BUT NOT THE DRIVERS DOOR. WILL OPEN WITH INSIDE DOOR HANDLE. WHEN TRYING TO OPEN IT FROM THE OUTSIDE WITH THE KEY IS VERY HARD. LOCK DOES NOT WANT TO STAY UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464496July 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SAFELY MANEUVER TO THE SHOULDER. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE VALVE SPRINGS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 57,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464132July 3, 2012
LATCHES/LOCKS/LINKAGES
THE DRIVERS DOOR LOCK JUST STUCK IN THE LOCKED POSITION. I GOT OUT OF THE VEHICLE, LOCKED IT AND WALKED INTO WORK, WHEN I CAME OUT, THE DOOR WOULD NOT UNLOCK. IT CAN NOT BE OPENED BY THE REMOTE KEY FOB. IT CAN NOT BE OPENED BY PULLING THE DOOR LOCK LATCH. WITH SUBSTANTIAL FORCE YOU CAN TURN THE KEY ENOUGH TO RELEASE THE LATCH. THE DOOR WILL OPEN FROM THE INSIDE HANDLE ONLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460916June 7, 2012
SUSPENSION, STEERING
WHEN GOING OVER A BUMP IN THE ROAD AT APPROXIMATELY 50 MPH, UNCONTROLLED SUSPENSION OSCILLATION, OR "DEATH WOBBLE," OCCURS. ONCE IT BEGINS, NEARLY ALL STEERING CONTROL IS LOST. THE ONLY THING THAT CAN BE DONE AT THE TIME IS TO RAPIDLY DECELERATE TO AROUND 30 MPH. THIS IS VERY DANGEROUS FOR DRIVERS OF THESE VEHICLES AND ANYONE NEAR BY. I HAVE SPENT THOUSANDS OF DOLLARS REPLACING FACTORY PARTS WITH HIGH END AFTERMARKET UPGRADES AND IT ALWAYS COMES BACK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461506May 31, 2012
AIR BAGS
AIR BAGS DID NOT DEPLOY ON IMPACT. UPDATED0 06/26/12 *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10459064May 21, 2012
ENGINE
I JUST BOUGHT THIS TRUCK WITH 97,000 MILES AND IT RAN GREAT WHEN I TOOK IT FOR A TEST DRIVE. SHORTLY AFTER MY PURCHASE MY TRUCK SUDDENLY STALLED WHILE I WAS MAKING A SLOW TURN LEAVING ME WITHOUT ENGINE POWER, STEERING AND BRAKES. THE TRUCK STARTED RIGHT UP AND RUNS LIKE THERE IS NOTHING WRONG WITH IT. NORMALLY I WOULDN'T FILE A COMPLAINT UNTIL I LOOKED ON THE INTERNET AND SAW A WHOLE LOT OF PEOPLE WITH THE EXACT SAME PROBLEM THAT NOBODY SEEMS ABLE TO FIX. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram