Dodge Ram Complaints (2007)

1,106 consumer complaints on file.

#10569301March 14, 2014
STEERING
SAFETY RECALL NOTICE N62/ NHTSA 13V-528 - LEFT TIE ROD. AFTER GOING TO CHRYSLER FOR A REPLACEMENT, I WAS TOLD THAT IT WOULD TAKE 52 WEEKS BEFORE THE DODGE SERVICE DEPARTMENT WILL RECEIVE THE PART FOR REPLACEMENT. I BELIEVE THIS AN ACCEPTABLE TIME FRAME AND NOT ACCEPTABLE CONSIDERING THAT FAILURE OF THE PART AS DESCRIBED IN THE RECALL NOTICE, COULD BE A HIGH RISK EVENT, PLACING MYSELF AND MY FAMILY AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569019March 13, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE DRIVER'S SIDE TIE ROD BECAME FRACTURED. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WOULD NOT BECOME AVAILABLE UNTIL THE END OF APRIL 2014. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569189March 13, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE VIOLENTLY WHEN DRIVING AT VARIOUS SPEEDS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE RECALL HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR AND THAT THE PART BEING UNAVAILABLE WAS UNACCEPTABLE BECAUSE FAILURE COULD POTENTLY BECOME LIFE THREATENING. THE MANUFACTURER WAS NOT ALERTED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568798March 12, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING). HOWEVER THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568558March 11, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE TIE ROD WOULD RECURRINGLY FAIL. THE DEALER REPLACED THE TIE ROD THREE TIMES PREVIOUSLY AND THE CONTACT STATED THAT THE TIE ROD FAILED A FOURTH TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE MANUFACTURER ADVISED THAT THERE WAS A HOLD ON THE RECALL REPAIR KIT. THE NEW RECALL REPAIR KITS WERE SCHEDULED TO BE REDISTRIBUTED APRIL 20, 2014. THE VEHICLE WAS NOT RECENTLY REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 101,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568578March 11, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568613March 11, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THAT THE HEATING AND COOLING SYSTEM DID NOT WORK PROPERLY. THE VEHICLE WAS INSPECTED BY A DEALER. THE DEALER DIAGNOSED THAT THE DUAL CONTROL SYSTEM NEEDED TO BE REPLACED WHICH WOULD REQUIRE EXTENSIVE ADJUSTMENTS TO OTHER COMPONENTS TO REPAIR THE DUAL CONTROL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568135March 10, 2014
STEERING, SUSPENSION
I WENT TO THE DEALER FOR A STATE INSPECTION. I WAS TOLD THAT THE FRONT END STEERING PARTS NEEDED TO BE REPLACED AS IT WASN'T STRONG ENOUGH FOR THE TRUCK. I ASKED IF IT WAS RECALLED AS IT WASN'T STRONG ENOUGH. THEY SAID NO, AND THE ONLY WAY THEY COULD CORRECT WITH THEIR PARTS WAS REPLACE THE WHOLE SYSTEM. (THEY WOULD HAVE GOTTEN A PART FROM A OUTSIDE PARTS HOUSE TO REPLACE THE ONE BAD PART). I BELIEVED THEM AND HAD THE WHOLE SYSTEM REPLACED FOR OVER $1100. IT WAS THE REPLACED SYSTEM EVIDENTLY THAT HAS BEEN RECALLED. I HAVE CONTACTED A DEALER CLOSER TO MY WINTER HOME FOR THE RECALL. I HAVE BEEN WAITING FOR OVER TWO MONTHS FOR THEM TO CONTACT ME THAT THE PARTS WERE IN. AT THE ORIGINAL TIME OF ME CHECKING I WAS TOLD THE PARTS PROBABLY WERE NOT EVEN MADE YET. REPEATED CHECKING IS TO NO AVAIL. I AM TOLD THEY ONLY RECEIVE ABOUT ONE PART EVER TWO WEEKS, AND THEY HAD MY INFO AND WOULD CALL ME. THE PROBLEM COULD CAUSE A CRASH! WITH THE WINTER WE HAVE HAD, AND WE DO PLOW WITH THIS VEHICLE, IT SHOULD BE A PRIORITY. THEY WERE CONTACTED JANUARY 7TH AND WE ARE NOW INTO MARCH. THE TIME HAS PASTED ON WHEN THIS SHOULD BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567976March 8, 2014
POWER TRAIN
UPDATED FROM PREVIOUS VERSION. DRIVING THROUGH TOWN, CLEAR WEATHER, GOOD ROAD CONDITIONS, LUCKILY GOING ONLY 25 MPH, THERE WAS A GRINDING NOISE UP FRONT FOR TWO SECONDS THEN, ALL OF A SUDDEN, THE FRONT WHEELS LOCKED UP AND THE TIRES SKIDDED APPROXIMATELY 5 FEET. THE ENGINE REMAINED RUNNING, THE TRANSMISSION SHIFTED FINE BUT THE FRONT WHEELS WERE LOCKED AND THE TRUCK WOULD NOT MOVE! THE TRUCK HAD TO BE DRAGGED ONTO THE TOW TRUCK. THE DODGE DEALERSHIP HAS DEEMED THIS A WEAR AND TEAR INCIDENT, WHICH I COMPLETELY DISAGREE WITH. HAD I BEEN GOING AT HIGHWAY SPEED, I AM CONVINCED I WOULD HAVE LOST CONTROL AND/OR MUCH MORE DAMAGE WOULD HAVE BEEN DONE. THE RING AND PINION GEAR GOT SO HOT, THEY WELDED TOGETHER, WHICH CAUSED THE AXLE TO SEIZE AND THE WHEELS TO LOCK UP. REPLACING THE RING AND PINION WILL COST $1,150. I ALSO NEED A DIFFERENTIAL OVERHAUL AT A COST OF $1,500. THE GRAND REPAIR TOTAL WILL BE IN THE NEIGHBORHOOD OF $2,650! WHEN HAS THERE EVER BEEN A WEAR AND TEAR REPAIR THAT WOULD COST THAT MUCH? SINCE WHEN DO WEAR AND TEAR ITEMS GET SO HOT THAT THEY WELD THEMSELVES TO EACH OTHER? I JUST HAD THE DRIVELINE SERVICED 6,000 MILES PRIOR TO THIS! AND BEFORE THAT AT 60,000 MILES. I KEEP MY TRUCK MAINTAINED TO THE BOOK. IT CANNOT BE NORMAL WEAR AND TEAR! THIS TRUCK IS PAMPERED AND NOT USED COMMERCIALLY NOR NEVER UNDER EXTREME CONDITIONS ABOVE AND BEYOND TOWING A 7500 POUND CAMPER. I'M AFRAID TO CONTINUE DRIVING IT. I ESPECIALLY WORRY FOR MY WIFE AND TEENAGE SON IF SOMETHING THIS SEVERE AND ABRUPT SHOULD OCCUR WHILE THEY ARE DRIVING IT IN THE FUTURE! I FEEL LIKE IT WILL ONLY BE A MATTER OF TIME BEFORE THE REAR DIFFERENTIAL DOES THE SAME THING! SOMETHING FAULTY HAD TO OCCUR EITHER THROUGH DEFECTIVE MATERIALS OR INCORRECT MAINTENANCE PROCEDURES PERFORMED BY THE DEALERSHIP WHEN I HAD THE DRIVELINE SERVICED. BUT IT'S MY WORD AGAINST THEIRS, IMPOSSIBLE TO PROVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567849March 7, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567598March 6, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 4 MPH AND MAKING A TURN, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND CAUSED THE CONTACT TO CRASH INTO TREE. THERE WAS NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN FROM THE SCENE AND TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. ..UPDATED 05-09-14 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567611March 6, 2014
POWER TRAIN
DRIVING THROUGH TOWN, CLEAR WEATHER, GOOD ROAD CONDITIONS, LUCKILY GOING ONLY 25 MPH, THERE WAS A GRINDING NOISE UP FRONT FOR TWO SECONDS THEN, ALL OF A SUDDEN, THE FRONT WHEELS LOCKED UP AND THE TIRES SKIDDED APPROXIMATELY 5 FEET. THE ENGINE REMAINED RUNNING, THE TRANSMISSION SHIFTED FINE BUT THE FRONT WHEELS WERE LOCKED AND THE TRUCK WOULD NOT MOVE! THE TRUCK HAD TO BE DRAGGED ONTO THE TOW TRUCK. THE DODGE DEALERSHIP HAS DEEMED THIS A WEAR AND TEAR INCIDENT, WHICH I COMPLETELY DISAGREE WITH. HAD I BEEN GOING AT HIGHWAY SPEED, I AM CONVINCED I WOULD HAVE LOST CONTROL AND/OR MUCH MORE DAMAGE WOULD HAVE BEEN DONE. THEY WANT $1,800 FOR THIS REPAIR! I JUST HAD THE DRIVELINE SERVICED 6,000 MILES PRIOR TO THIS! AND BEFORE THAT AT 60,000 MILES. I KEEP MY TRUCK MAINTAINED TO THE BOOK. IT CANNOT BE NORMAL WEAR AND TEAR! THIS TRUCK IS PAMPERED AND NOT USED COMMERCIALLY NOR NEVER UNDER EXTREME CONDITIONS ABOVE AND BEYOND TOWING A 7500 POUND CAMPER. THEY ARE ESSENTIALLY REBUILDING THE FRONT DIFFERENTIAL! I'M ALMOST AFRAID TO CONTINUE DRIVING IT. I ESPECIALLY WORRY FOR MY WIFE AND TEENAGE SON IF SOMETHING THIS SEVERE AND ABRUPT SHOULD OCCUR WHILE THEY ARE DRIVING IT IN THE FUTURE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567655March 6, 2014
TL- THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) IN LATE DECEMBER 2013. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND THEY STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567074March 4, 2014
VISIBILITY/WIPER
TRAVELING DOWN THE FREEWAY DURING HEAVY RAIN STORM AND THE PASSENGER WIPER LINKAGE FELL OFF AT THE WIPER BLADE ROTATING JOINT ,THIS CAUSED THE PASSENGER WIPER BLADE TO COME INTO CONTACT WITH THE DRIVERS SIDE WIPER BLADE AND CAUSED BOTH TO STOP WORKING.THEY BECAME TANGLED TOGETHER.I CAN HOME AND RESEARCHED IT AND IT SEEMS TO BE A COMMON PROBLEM ON MANY DODGE TRUCKS. THANK THE ALMIGHTY THAT IT HAPPENED AT 3AM ,ON MY WAY TO WORK,WITH BARLEY ANY TRAFFIC.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566874March 3, 2014
STEERING, SUSPENSION
I RECEIVED A RECALL NOTICE IN THE MAIL AND TOOK MY TRUCK TO THE DEALER WHO PRECEDED TO TELL ME THAT IT DID NOT APPLY TO MY TRUCK , SO WHEN MY 16 YEAR LEFT THE DEALERSHIP 2 DAYS LATER SHE WAS DRIVING DOWN THE ROAD AND IT STARTED SHAKING UNCONTROLLABLY AND SHE HEARD A SNAP AND LOST CONTROL OF THE STEERING AND HIT A GUARDRAIL AND WRECKED, IF NOT FOR THE GUARDRAIL SHE WOULD HAVE WENT DOWN A SIX FT EMBANKMENT AND BEEN INJURED. SHE HAD JUST DRIVEN ON THE INTERSTATE AND IF SHE HAD BEEN ON IT SHE PROBABLY WOULD HAVE DIED. I DO NOT APPRECIATE THE DEALER PUTTING MY DAUGHTER IN THIS KIND OF DANGER, WHEN I CONTACTED THEM ABOUT THIS THEY SAID WELL, WE ARE ONLY SENT 1 EVERY 7 DAYS AND THEY ARE 30 PEOPLE IN FRONT OF YOU. THIS EXCUSE IS UNACCEPTABLE AND MY CHILD COULD HAVE BEEN KILLED. I HAD TO PAY 933.00 FOR REPAIRS AND I EXPECT TO BE REIMBURSED FOR THESE REPAIRS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10566448February 28, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING ) IN JANUARY 2014. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566027February 26, 2014
STEERING
I WAS DRIVING ON I-90 WHEN THE STEERING STARTED SHAKING. AFTER SLOWING DOWN BELOW 35MPH IT WENT AWAY. THIS HAPPENED EVERYTIME SPEED WENT ABOVE 50MPH. TOOK TRUCK TO DEALER IN EPHRATA AND THEY REPLACED TIE RODS,PITMAN ARMS AND STEERAGE LINKAGE/DAMPER AT A COST OF $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566038February 26, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE WAIT TIME WAS APPROXIMATELY FOUR MONTHS TO REPAIR THE VEHICLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566055February 26, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE FAILURE WAS REPORTED IN NOVEMBER 2013 AND THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566074February 26, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE 2500. THE CONTACT STATED THAT THE LEFT TIE ROD WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE PASSENGER'S SIDE TIE ROD BALL STUD BECAME FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT TIE ROD STUD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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