Dodge Ram Complaints

27,062 consumer complaints on file.

#10744098July 28, 2015
POWER TRAIN:AXLE HUBS
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. WHILE DRIVING 15 MPH, THE HUB ASSEMBLY DETACHED FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS CONFIRMED THAT THE HUB ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744095July 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744119July 28, 2015
STEERING
STEERING STICKS AND VERY LOOSE WHILE DRIVING FEEL LIKE THE TRUCK IS VERY HARD TO KEEP IN LINE, ALSO THE WAY IT RUST IS HORRIBLE AFTER LOOKING AT A LOT OF DODGES ON THE THEY ALL SEEM TO BE RUSTING IN THE SAME SPOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744129July 28, 2015
UNKNOWN OR OTHER
FUEL TANK CAN FALL FREE FROM VEHICLE DUE TO RUST OUT UNDERCARRIAGE FUEL TANK STRAP MOUNT. VEHICLE IS 5 YEARS OLD AND THE FRAME IS RUSTING OUT TO THE POINT THE FUEL TANK STRAP CANNOT BE REATTACHED. WAS TOLD BY THE DEALER THAT THERE IS NOTHING THEY COULD DO AND GIVEN A NUMBER TO CONTACT CORPORATE. TALKED TO SEVERAL PEOPLE AT CORPORATE AND WAS TOLD MY VEHICLE HAD TOO MANY MILES ON IT AND WAS OUT OF WARRANTY. TRUCK IS OTHERWISE IN GOOD CONDITION, BUT IS A SAFETY HAZARD BECAUSE THE FUEL TANK CAN FALL OFF TRUCK AT ANY GIVEN TIME. ALSO TIE ROD BROKE ON ME AND HAD TO HAVE TRUCK TOWED TO DEALER, WAS TOLD IT WAS DUE TO WEAR AND TEAR FROM NORMAL DRIVING, HAD TO PAY FOR REPLACEMENT OF BOTH RIGHT AND LEFT TIE RODS AND NOW SEEING THAT THERE WAS A RECALL ON THEM. WILL NEVER AGAIN BUY AND CHRYSLER PRODUCT, COMPANY DOES NOT STAND BEHIND THEIR PRODUCT....UPDATED 08/08/17 *BF UPDATED 12/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744149July 28, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2010 (NA) DODGE RAM 3500. WHILE DRIVING AT HIGH SPEEDS, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AFTER HITTING A BUMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT END BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744153July 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE COMPUTER DIALED 911, THE FUEL TANK LIGHT ILLUMINATED, AND THE FRONT HEADLIGHTS FLASHED OFF AND ON. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE INSTRUMENT PANEL LIGHTING FLASHED OFF AND ON. THE COMPUTER SYSTEM TURNED ON AUTOMATICALLY. ALSO, THE RADIO DIAL SWITCHED FROM FM TO AM SIGNAL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE HARNESS WAS BURNT OUT AND REPLACED. THE DEALER ALSO CHANGED THE SOFTWARE. THE FAILURE RECURRED A WEEK LATER BUT HAD NOT BEEN DIAGNOSED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744156July 28, 2015
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WHILE DRIVING MY PICKUP TRUCK AT A SPEED OF 30-35 MPH, THE POWER TURNED OFF AND THE SPEED DECREASED AT A FAST RATE. LUCKILY, I WAS ABLE TO PULL INTO A BUSINESS TO TURN MY IGNITION TO "OFF" AND TURN MY VEHICLE BACK ON. I DID NOT HAVE ACCESS TO ANY ELECTRICAL EQUIPMENT IN MY VEHICLE. THIS HAS HAPPENED FOUR TIMES IN THE LAST 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744159July 28, 2015
ENGINE
I WAS DRIVING VEHICLE AND OUT NO WHERE THE VEHICLE STARTED SHAKING ENGINE TURN OFF WITH NO WARNING LIGHTS OR CHECK ENGINE LIGHT COME ONE BRAKES WHERE HARD TO APPLY AND STEERING WAS HARD WAS ABLE TO COAST VEHICLE TO GAS STATION AND CALL MY HUSBAND. HE MET ME THERE AND ENGINE WAS SMOKING WHITE SMOKE. MY HUSBAND TRY TO START VEHICLE BUT IT WOULD NOT COME ONE. WE TOW THE VEHICLE TO THE HOUSE AND CALL WARRANTY. THE ADVISE US TO TAKE VEHICLE TO MARK DODGE IN LAKE CHARLES LOUISIANA, THERE WE SPOKE TO SERVICE ADVISOR SAM MORRISON. AT THIS POINT WE LEFT VEHICLE THERE FOR REPAIRS TO BE DONE, THEY REPLACE THE ENGINE PROVIDED BY THE WARRANTY COMPANY/ LKQ. THE VEHICLE SPEND A TOTAL OF 28 DAYS FOR THIS REPAIR. 2ND OCCURRENCE HAPPENED 12/2/14 SAME THING NO SINGS FROM ENGINE OR WARNING LIGHTS, THEY ALSO REPLACE THE ENGINE DUE TO ENGINE BEEN DAMAGE INTERNALLY THIS TIME LESS THAN 5000 MILES SINCE FIRST ENGINE BEEN REPLACE. MILEAGE AT THIS TIME WAS 119,599. IT TOOK THE DEALER 45 DAYS TO REPAIR VEHICLE THIS SECOND TIME. 3RD TIME ENGINE FAILS THIS TIME STARTED MAKING A LOUD NOISE AND STOP VEHICLE RIGHT AWAY THIS TIME JUST OVER 5000 MILES AT 125,654. THIS TIME THEY ALSO REPLACING THE ENGINE TOO AND HOUR VEHICLE HAS BEEN AT THE,DEALER FOR 54 DAYS AND VEHICLE IS NOT REPAIR YET. WE BOUGHT THIS VEHICLE 6/3/13 WITH 93,111 MILES ON IT WE HAD OWN THE VEHICLE FOR 2 YEARS AND 2 MONTHS RIGHT NOW. THE FIRST YEAR VEHICLE WAS GOOD AND RELIABLE BUT 2ND YEAR VEHCICLE HAS BEEN DANGEROUS TO ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744192July 28, 2015
ENGINE
THERE HAD NEVER BEEN ANY PREVIOUS ISSUES WITH MY DODGE 1500 ENGINE (2005). ON JULY 21, 2014, WHILE DRIVING HOME FROM WORK ON THE HIGHWAY, MY TEMP CAGE STARTED MOVING TOWARD HOT. I GOT HOME, TURNED OFF THE CAR AND POPPED THE HOOD. THE COOLANT WAS COMPLETELY OUT! WENT TO PEP BOYS, FILLED IT UP AND TRIED TO START MY ENGINE, WOULD NOT START. AFTER GETTING IT TOWED TO THREE DIFFERENT LOCATIONS THE DIAGNOSIS WAS 4 CYLINDERS DROPPING AND NEEDING AN ENTIRE ENGINE REPLACEMENT. THERE WAS NO "KNOWN" REASON WHY THIS HAPPENED AS ALL THE MECHANICAL PARTS WERE WORKING PROPERLY (INITIALLY THE FAN WAS TO BLAME -- BUT TURNED OUT IT WAS WORKING COMPLETELY NORMAL). $6,000 LATER (NEW ENGINE AND LABOR) I AM STILL WONDERING WHY THIS HAPPENED WITH NO ANSWERS. INSURANCE WON'T HELP, NO MECHANIC CAN EXPLAIN THIS TO ME. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744175July 28, 2015
STEERING
TL* THE CONTACT OWNED A 2012 (NA) DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT SUSTAINED BRUISES ON HIS LEG, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744173July 28, 2015
STEERING
07/21/2015 VEHICLE UNEXPECTEDLY VEERED RIGHT LEAVING HIGHWAY RESULTING IN A CRASH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744181July 28, 2015
STEERING
MAKES A POPPING SOUND ON THE FRONT LEFT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744189July 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. STATUS UPDATE 11/19/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744222July 28, 2015
SUSPENSION, UNKNOWN OR OTHER
I DO NOT HAVE A PARTICULAR INCIDENT TO REPORT BUT I HAVE NOTICED A POPPING NOISE WHENEVER I TURN MY WHEEL SLIGHTLY AT A SLOW SPEED AND WHEN I TRY TO MAKE TIGHT TURNS IT SOUNDS LIKE SOMETHING COULD BE GRINDING OR SHEERING AGAINST SOME STEERING COMPONENTS. THE NOISES AND GRINDING THAT I AM HEARING SOUNDS LIKE SOMETHING COULD BE BREAKING OR SHEERING OFF AND ALTHOUGH NOTHING HAS BROKEN OFF YET, I DO NOT KNOW IF THE INTEGRITY OF WHATEVER PARTS ARE BEING EFFECTED ARE BECOMING WEAKER EACH TIME I HAVE THIS ISSUE SO I AM CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744233July 28, 2015
WHEELS
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V312000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT DRIVER SIDE WHEEL FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE WHEEL ASSEMBLY FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744204July 28, 2015
AIR BAGS, POWER TRAIN
I HAVE MADE CONTACT WITH LOCAL CAR DEALER LAREDO DODGE LOCATED AT 6320 BOB BULLOCK LOOP, LAREDO, TEXAS. 78041. PHONE 956-267-8830, TO FIX THE TWO RECALLS ON MY DODGE RAM SLT 1500 2005 TRUCK AND AFTER THEY MAKING THE APPOINTMENTS, THEY CONTINUE TO CLAIM THERE ARE NO PARTS TO FIX THESE TWO OPEN RECALLS AND THAT THEY WILL LET ME KNOW IN THE FUTURE. THAT'S THE SAME THING THEY TOLD ME TWO WEEKS AGO. THEY EVEN CALLED ME TO LET ME KNOW NOT TO FORGET AND BRING MY TRUCK FOR THE TWO OPEN RECALLS AND WHEN I GET THERE...THERE ARE NO PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744216July 28, 2015
POWER TRAIN, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHILE TRAVELING APPROXIMATELY 75 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT WAS IN THE PROCESS OF MERGING TO THE SIDE OF THE ROAD WHEN THE REAR AXLE PINION NUT FRACTURED, THE REAR WHEELS LOCKED, THE DRIVE SHAFT FRACTURED AS WELL AS THE TRANSFER CASE, CAUSING DAMAGES TO OTHER COMPONENTS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 15V313000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER INDICATED AN UNREASONABLE TIMEFRAME FOR THE PARTS TO BECOME AVAILABLE AND THE CONTACT WAS UNABLE TO GET THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744223July 28, 2015
STEERING, SUSPENSION, WHEELS
AS WITH MANY OF THE OTHER COMPLAINTS ABOUT 2003 DODGE RAM 3500'S THIS RAM 3500 HAS HAD ALL SUGGESTED STEERING COMPONENT UPGRADES AND RECALL UPGRADES (CHANGE STEERING TO 2008 STEERING) AND THE TIE ROD RECALL FOR THE 2008 STEERING. THE 2008 STEERING UPGRADE SEEMED TO EXACERBATE THE TIRE WEAR ISSUE. ADDITIONALLY, BALL JOINTS AND SHOCKS HAVE BEEN REPLACED. THE RAM DEATH WOBBLE AND EXCESSIVE TIE WEAR IS STILL PRESENT. THE LAST SET OF TIRES LASTED 8,000 MILES (I AM PUTTING A NEW SET ON TODAY). THE TIRE WEAR ON MY LAST TRIP OF ONLY 360 MILES WAS VERY NOTICEABLE - SO MUCH SO A TRIP OF 1,000 MILES OR MORE WOULD HAVE CAUSED DANGEROUS TIRE WEAR AND POTENTIAL CATASTROPHIC FAILURE. DODGE HAS TRIED TO FIX THE PROBLEM BY ONLY SKIMMING OVER THE ISSUE WITH MINOR FIXES. AS A RETIRED LAW ENFORCEMENT OFFICER WITH HUNDREDS OF THOUSANDS OF MILES OF DRIVING EXPERIENCE - THE STEERING AND EXCESSIVE TIRE WEAR IS UNSAFE. SINCE I AM GETTING NEW TIRES AND AN ALIGNMENT TODAY - I WILL BE MORE THAN HAPPY TO TRACK MILEAGE, DRIVING CONDITIONS, NOTE STEERING ISSUES, AND PHOTOGRAPH TIRE WEAR - IF YOU WISH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744226July 28, 2015
STEERING
TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO TURN LEFT, THE STEERING WHEEL CONTINUOUSLY STEERED TO THE RIGHT CAUSING THE VEHICLE TO JERK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744205July 28, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPMS DECREASED, AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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